Summary: The complainant made a number of requests for information to the Department of Health (-˜the DoH-™) about the new NHS bill and other issues about its handling of the correspondence. He referred six of these requests to the Information Commissioner (-˜the Commissioner-™) who numbered them requests [1] to [6]. The DoH confirmed that it had answered request [1] and the complainant agreed to withdraw it. It applied section 12(1) to [2] -“ [6] explaining that the combined work that needed to be done would exceed the costs limit of the Act. It also applied section 14(2) to request [3] as well. The Commissioner has determined that section 14(2) was applied correctly to request [3], while section 12(1) was applied appropriately to requests [2], [4], [5] and [6]. He also considers that the DoH offered reasonable advice and assistance in all the circumstances of this case. He requires no remedial steps to be taken.
Section of Act/EIR & Finding: FOI 12 - Complaint Not upheld, FOI 14 - Complaint Not upheld, FOI 16 - Complaint Not upheld