Summary: The complainant has requested information relating to the funding, remit and policies of the Legal Services Ombudsman (OLSO). The OLSO responded and stated that some of the information requested had previously been provided to the complainant. The OLSO also provided a link to funding and expenditure information in its response. The Commissioner-™s decision is that the OLSO has not been able to provide evidence that it has complied with the requests and provided the information to the complainant. The response the OLSO did provide was outside the statutory time limit of 20 working days. The Commissioner requires the public authority to take the following steps to ensure compliance with the legislation. Confirm or deny whether information is held in relation to the requests. If information is held, provide it to the complainant.
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld