Summary: The complainant requested information in two separate but linked requests about a pensions payroll contractor used by the Cabinet Office. The Commissioner has investigated and finds that no formal response was provided to either request under the Act. The public authority was in breach of its procedural obligations under the Act as a consequence. The two requests should be dealt with under the provisions of the Act, and the Commissioner requires the Cabinet Office to respond to the complainant confirming or denying whether information is held in respect of each request. If information is held the Cabinet Office should either disclose the information to the complainant or issue a valid refusal under section 17 of the Act.
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld, FOI 10 - Complaint Upheld