Information Commissioner's Office

Summary: The complainant requested the issue date of a specific version of a document known as the -�Correspondence Manual-� from the Student Loans Company (the -�SLC-�). This was refused as the SLC believed the request was made as part of an old case which it considered to be closed. When the complainant made it clear this was a new request, the SLC refused to provide it under section 14(1) of the Freedom of Information Act 2000 (the -�Act-�). The Commissioner finds that the SLC was correct to refuse the request as vexatious. He also found some procedural breaches of the Act. Information Tribunal appeal number EA/2011/0121 dismissed.
Section of Act/EIR & Finding: FOI 14 - Complaint Not upheld, FOI 17 - Complaint Upheld