Summary: The complainant submitted a request to Test Valley Borough Council (-˜the Council-™) for information from environmental records held on a property in Andover. The complainant specified that he wished to view the records in person. The Council initially stated that the information would only be provided if the complainant paid a fee. However, during the course of the investigation, the Council decided to allow the complainant to inspect the requested information free of charge. The Commissioner-™s decision is that the Council failed to comply with regulation 5(2) as it failed to make the requested information available within 20 working days. In addition, the Council breached regulation 11(4) by failing to conduct an internal review within 40 working days. The Commissioner notes that the Council has now decided to comply with the complainant-™s request and so he requires no steps to be taken.
Section of Act/EIR & Finding: EIR 5 - Complaint Upheld, EIR 11 - Complaint Upheld