Information Commissioner's Office

Summary: The complainant made a request under the Freedom of Information Act 2000 (the -�Act-�) to the Student Loans Company (the -�Company-�). The request was for a number of documents listed (a) to (l). The Company has now provided all of the documents to the complainant in electronic format apart from document (d). A number of redactions were made under section 40(2) of the Act to document (d) however most of the redactions were removed apart from -�live-� snapshots from its database. The complainant is satisfied that these particular redactions were correctly made and therefore this issue is not considered within this Notice. However the complainant remains dissatisfied that this document has not been provided to him in electronic format. The Company explained that it did not provide document (d) in electronic format as it stated that it was not reasonably practicable for it to do so. The Commissioner is satisfied that it would not be reasonably practicable for the Company to provide document (d) in electronic format and therefore it complied with section 11 of the Act. Information Tribunal appeal number EA/2010/0026 struck out.
Section of Act/EIR & Finding: FOI 11 - Complaint Not upheld