Summary: The complainant asked Lancashire County Council (-the Council-) to provide information relating to the Council-s handling of information, complaints officers at the Council and the way their investigations are carried out, and information relating to complaints he had made to the Council. The Council refused one of the requests using the exclusion under section 14(2) and 14(1) and it refused the remaining requests using the exclusion under section 14(1). The Information Commissioner (-the Commissioner-) investigated and decided that information relating to complaints made by the complainant represented the complainant-s personal data. This information was therefore exempt under section 40(1). Regarding the remaining requests, the Commissioner decided that the Council had correctly refused the requests on the basis that they were vexatious under section 14(1) of the Freedom of Information Act 2000 (-the FOIA-). He found that the Council had breached section 17(5). Information Tribunal appeal number EA/2009/0080 has been dismissed.
Section of Act/EIR & Finding: FOI 14 - Complaint Not upheld, FOI 17 - Complaint Upheld, FOI 40 - Complaint Not upheld