18 September 2008, Local government (Borough council)
On 29 October 2007, the complainant requested information from the public authority about the withdrawal of its complaints procedure. The public authority has not responded to this request, despite the intervention of the Commissioner, and is therefore in breach section 1(1) of the Act. The Commissioner therefore requires the public authority to respond to the request.
FOI 1: Upheld FOI 1: Upheld FOI 10: Upheld