Information Commissioner's Office

Summary: On 10 January 2005 the complainant requested information about speed cameras held by West Yorkshire Casualty Reduction Partnership on behalf of the Council. The Council responded on the 31 March 2005 therefore breaching the statutory time period for compliance, and the complainant was not satisfied that the information provided adequately answered his request and so asked for the information to be provided in full. The council did not respond, prompting the complainant to ask for details of its internal review procedure. The council then referred the complainant to the Commissioner. The complainant understood that an internal review must be completed prior to an appeal to the Commissioner, and therefore he again requested details of a procedure to facilitate this. The Council again refused to conduct an internal review and so an appeal was lodged with the Commissioner. Before the Commissioner began his investigation the council initiated an internal review into the handling of the request, the outcome of which satisfied the complainant. The Commissioner is of the view that further advice and assistance, as required by s.16, could have been provided and that this may have prevented this request resulting in a complaint.
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld, FOI 10 - Complaint Upheld, FOI 16 - Complaint Upheld