Summary: The complainant submitted requests on 12 April, 19 May and 27 May 2005, asking for information about the standards that apply to deem that a vehicle is travelling in a bus lane. Two of these requests were delivered by hand, while one was posted. The Council stated that they did not receive any of the requests. The information requested was provided to the complainant after the Commissioner forwarded to the Council a copy of the request on 12 April. The Commissioner is of the opinion that the requests were received by the Council, especially in view of the fact that two were hand-delivered. The Commissioner therefore concludes that the request, dated 12 April 2005 was received and that the Council did not respond until 12 October 2005. On this basis the Council failed to respond within the prescribed period of 20 working days.
Section of Act/EIR & Finding: FOI 10 - Complaint Upheld