Summary: The complainant requested information relating to any documentation produced within the last ten years pertaining to the handling of mail addressed to the Commissary. The University responded saying that it did not understand the request. The complainant then provided further clarification, but the University did not respond. As a result the Commissioner found that the University did not respond to the information request according to the requirements of s.1 and within the time for compliance outlined in s.10. In addition the Commissioner found that the University did not comply with s.16 of the Act pertaining to its duty to provide advice and assistance in accordance with the Code of Practice issued under s.45 of the Act. The steps required by the Commissioner for compliance with Part 1 of the Act are specified in the decision notice.
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld, FOI 10 - Complaint Upheld, FOI 16 - Complaint Upheld