Information Commissioner's Office

Home Office

20 October 2005, Central government

On 06/01/05 the complainant requested HMP Long Lartin staff notices. The public authority responded on 17/03/05 by refusing this request because the cost of extracting information would exceed the fees limit detailed by the Act. The complainant later refocused the request and following the intervention by this office the information was provided on 15/08/05. However, both the original and the refocused request were not dealt with within the 20 day time limit, and the refusal notice did not provide details of the public authority's complaints procedure or the right to complain to the Information Commissioner. As the information was later provided no steps were identified in the Decision Notice.

FOI 10: Upheld FOI 17: Upheld