Appeal reference: TC/2024/01255 |
TAX CHAMBER
Judgment Date: 2 September 2024 |
B e f o r e :
MRS REBECCA NEWNS
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MATTHEW ATKIN |
Appellant |
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- and - |
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THE COMMISSIONERS FOR HIS MAJESTY'S REVENUE AND CUSTOMS |
Respondents |
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For the Appellant: The appellant did not attend and was not represented
For the Respondents: Miss Nicola Shardlow litigator of HM Revenue and Customs' Solicitor's Office
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Crown Copyright ©
INCOME TAX - individual tax return - penalties for late filing – whether properly imposed - yes- whether reasonable excuse – no - whether special circumstances - no - appeal dismissed – application to bring a late appeal – application refused
INTRODUCTION
NON-ATTENDANCE BY THE APPELLANT
THE LAW
The substantive appeal
Legislation
Obligation to file a return and late filing penalties
(1) Under Section 8 Taxes Management Act 1970 ("TMA 1970"), a taxpayer, chargeable to income tax and capital gains tax for a year of assessment, who is required by an officer of the Board to submit a tax return, must submit that return to that officer by 31 October immediately following the year of assessment (if filed by paper) and 31 January immediately following the year of assessment (if filed on line).
(2) Failure to file the return on time engages the penalty regime in Schedule 55.
(3) Penalties are calculated on the following basis:
(a) failure to file on time (i.e. the late filing penalty) - £100 (paragraph 3).
(b) failure to file for three months (i.e. the daily penalty) - £10 per day for the next 90 days (paragraph 4).
(c) failure to file for 6 months (i.e. the 6 month penalty) - 5% of payment due, or £300 (whichever is the greater) (paragraph 5).
(d) failure to file for 12 months (i.e. the 12 month penalty) - 5% of payment due or £300 (whichever is the greater) (paragraph 6).
(4) In order to visit a penalty on a taxpayer pursuant to paragraph 4, HMRC must decide if such a penalty is due and notify the taxpayer, specifying the date from which the penalty is payable (paragraph 4).
(5) If HMRC considers a taxpayer is liable to a penalty, it must assess the penalty and notify it to the taxpayer (paragraph 18).
(6) A taxpayer can appeal against any decision of HMRC that a penalty is payable, and against any such decision as to the amount of the penalty (paragraph 20).
(7) On an appeal, this tribunal can either affirm HMRC's decision or substitute for it another decision that HMRC had the power to make (paragraph 22).
Special circumstances
(8) If HMRC think it is right to reduce a penalty because of special circumstances, they can do so. Special circumstances do not include (amongst other things) an ability to pay (paragraph 16).
(9) On an appeal to me under paragraph 20, we can either give effect to the same percentage reduction as HMRC have given for special circumstances. We can only change that reduction if we think HMRC's original percentage reduction was flawed in the judicial review sense (paragraph 22(3) and (4)).
Reasonable excuse
(10) A taxpayer is not liable to pay a penalty if he can satisfy HMRC, or this Tribunal (on appeal) that he has a reasonable excuse for the failure to make the return (paragraph 23(1)).
(11) However, an insufficiency of funds, or reliance on another, are statutorily prohibited from being a reasonable excuse. Furthermore, where a person has a reasonable excuse, but the excuse has ceased, the taxpayer is still deemed to have that excuse if the failure is remedied without unreasonable delay after the excuse has ceased (paragraph 23(2)).
Service of documents
"Any notice or other document to be given, sent, served or delivered under the Taxes Acts may be served by post, and, if to be given, sent, served or delivered to or on any person by HMRC may be so served addressed to that person...... at his usual or last known place of residence, or his place of business or employment.....".
"Where an Act authorises or requires any document to be served by post (whether the expression "serve" or the expression "give" or "send" or any other expression is used) then, unless the contrary intention appears, the service is to be deemed to be effected by properly addressing, pre-paying and posting a letter containing the document and, unless the contrary is proved, to have been effected at the time at which the letter would be delivered in the ordinary course of post".
Case law
Evidence of service
"48. … Conscious that the FTT determines large numbers of "default paper" penalty appeals, we give the following guidance to the FTT on how to address any future concerns that it has on the validity of s8 notices.
49. Paragraph [101] of Goldsmith records HMRC's acceptance (which in our view is correct) that, in order to impose a penalty for late filing of a tax return under Schedule 55, HMRC must prove that a notice under s8 was in fact served. Before us, HMRC seemed less ready to accept this point, but we consider it follows from the following passage of the judgment of the Upper Tribunal (Judges Herrington and Poole) in Christine Perrin v HMRC [2018] UKUT 156 (TC):
69. Before any question of reasonable excuse comes into play, it is important to remember that the initial burden lies on HMRC to establish that events have occurred as a result of which a penalty is, prima facie, due. A mere assertion of the occurrence of the relevant events in a statement of case is not sufficient. Evidence is required and unless sufficient evidence is provided to prove the relevant facts on a balance of probabilities, the penalty must be cancelled without any question of "reasonable excuse" becoming relevant.
50. It follows that, if HMRC fail to provide any evidence at all to the effect that a s8 notice was served, they will have failed to demonstrate a crucial fact on which their entitlement to a penalty hinges and the FTT will necessarily set aside the penalties charged for alleged failure to comply with that notice. Where HMRC have given some evidence that a s8 notice was served, it will then be a matter for the FTT to determine whether that evidence is sufficiently strong to discharge HMRC's burden of proof. The FTT's assessment of the evidence should take into account the extent to which the taxpayer is disputing receiving a s8 notice. Evidence to the effect that HMRC's systems record a s8 notice as having been sent is, on its own, relatively weak evidence (since it does not itself demonstrate that a s8 notice was actually sent and may not itself demonstrate the address to which it was sent). However, the FTT may nevertheless regard such evidence as sufficient if the taxpayer is not disputing having received a notice to file. By contrast, as the Upper Tribunal (Nugee J and Judge Herrington) identified at [56] of Barry Edwards v HMRC [2019] UKUT 131 (TCC) if the taxpayer is disputing having received a notice, the Tribunal is unlikely to accept weak evidence consisting only of a record that HMRC's systems record a s8 notice as having been sent to an unspecified address. In such a case, the Tribunal may look for further corroborating evidence: for example evidence that a s8 notice was actually sent to the taxpayer at the correct address or evidence that the taxpayer set about trying to submit a tax return before the deadline, from which it might be inferred that the taxpayer had received a notice requiring him or her to do so".
Notification of penalty
(1) The high level policy decision taken by HMRC that all taxpayers who are more than three months late in filing a return will receive daily penalties constituted a valid decision for the purposes of paragraph 4.
(2) A notice given before the deadline (i.e. before the end of the three month period (and so issued prospectively) was a good notice. In Mr Donaldson's case, his self-assessment reminder and the SA326 notice both stated that Mr Donaldson would be liable to a £10 daily penalty if his return was more than three month's late and specified the date from which the penalties were payable. This was in compliance with the statute.
(3) HMRC's notice of assessment did not specify, however, the period for which the daily penalties had been assessed. On this it agreed with Mr Donaldson. However, there is a saving provision in Section 114(1) of the TMA 1970 which the Court of Appeal held applied to the notice. And so, they concluded that the failure to specify the period for which the daily penalties had been assessed did not invalidate the notice.
Reasonable excuse
"The test of whether or not there is a reasonable excuse is an objective one. In my judgment it is an objective test in this sense. One must ask oneself: was what the taxpayer did a reasonable thing for a responsible trader conscious of and intending to comply with his obligations regarding tax, but having the experience and other relevant attributes of the taxpayer and placed in the situation that the taxpayer found himself at the relevant time, a reasonable thing to do?"
"The test of reasonable excuse involves the application of an impersonal, and objective, legal standard to a particular set of facts and circumstances. The test is to determine what a reasonable taxpayer in the position of the taxpayer would have done in those circumstances, and by reference to that test to determine whether the conduct of the taxpayer can be regarded as conforming to that standard".
Special Circumstances
"73. The FTT then said this at [101] and [102]:
"101. I appreciate that care must be taken in deriving principles based on cases dealing with different legislation. However, I can see nothing in schedule 55 which evidences any intention that the phrase "special circumstances" should be given a narrow meaning.
102. It is clear that, in enacting paragraph 16 of schedule 55, Parliament intended to give HMRC and, if HMRC's decision is flawed, the Tribunal a wide discretion to reduce a penalty where there are circumstances which, in their view, make it right to do so. The only restriction is that the circumstances must be "special". Whether this is interpreted as being out of the ordinary, uncommon, exceptional, abnormal, unusual, peculiar or distinctive does not really take the debate any further. What matters is whether HMRC (or, where appropriate, the Tribunal) consider that the circumstances are sufficiently special that it is right to reduce the amount of the penalty".
74. We respectfully agree. As the FTT went on to say at [105], special circumstances may or may not operate on the person involved but what is key is whether the circumstance is relevant to the issue under consideration".
The late appeal
"44. When the FTT is considering applications for permission to appeal out of time, therefore, it must be remembered that the starting point is that permission should not be granted unless the FTT is satisfied on balance that it should be. In considering that question, we consider the FTT can usefully follow the three-stage process set out in Denton:
(1) Establish the length of the delay. If it was very short (which would, in the absence of unusual circumstances, equate to the breach being "neither serious nor significant"), then the FTT "is unlikely to need to spend much time on the second and third stages" - though this should not be taken to mean that applications can be granted for very short delays without even moving on to a consideration of those stages.
(2) The reason (or reasons) why the default occurred should be established.
(3) The FTT can then move onto its evaluation of "all the circumstances of the case". This will involve a balancing exercise which will essentially assess the merits of the reason(s) given for the delay and the prejudice which would be caused to both parties by granting or refusing permission.
"52 We will approach the third Martland stage by performing, as Martland requires, a balancing exercise. In that balancing exercise, the need for litigation to be conducted efficiently and at proportionate cost and for directions to be complied with must be given particular weight. However, it remains a balancing exercise which invites, among other considerations, a consideration of the nature of the reasons for the breach of direction and the results that would follow if the appeal is, or is not, reinstated".
THE EVIDENCE AND THE FACTS
(1) For the reasons given at [24-30] below, a notice to file a tax return under section 8 TMA 1970 for the tax year 2021-2022 was issued to the appellant on or around 30 June 2022. That notice specified 31 January 2023 as the due date for filing.
(2) On 11 December 2023, the appellant's electronic tax return for that tax year was received by HMRC.
(3) HMRC issued a penalty notice in paper form to the appellant at his address in Southend for the initial filing penalty of £100 on or around 27 February 2023.
(4) On 13 March 2023 the appellant contacted HMRC via web chat to advise HMRC that he was unable to register online for self-assessment due to identification difficulties. The adviser explained that the appellant needed to file a tax return as he had earned over £100,000. The appellant was advised that he did not need to register for self-assessment as the system had done that in the previous year. He was advised however to file an online return by first creating a personal tax account. He was also told that if he was unable to file a return online, he would need to send the tax return in by post and was given a website from which the form could be downloaded. He was also given a website which he could access to pay the fine that the appellant identified had been charged to him.
(5) On 13 June 2023 the appellant was sent a daily penalty reminder letter telling him that at that time he was already liable to pay a daily penalty of more than £300.
(6) On 2 July 2023 the appellant signed up with HMRC to receive paperless contact.
(7) On 11 July 2023 the appellant was sent a further daily penalty reminder letter telling him that the daily penalties had increased to more than £600.
(8) Notification of the penalties in the total amount of £1,200 was sent electronically by HMRC to the appellant on 15 August 2023. On 31 August 2023 HMRC also issued an email alert to the verified email address provided by the appellant which notified him that he had been sent an electronic communication
(9) Notification of the daily penalty and six-month late filing penalty were issued to the appellant in paper form to the appellant's address on or around 31 August 2023.
(10) The appellant appealed to HMRC against the penalties on 27 December 2023 and notified his appeal to the tribunal on 3 February 2024.
(11) A certificate under Regulation 6 ("the Regulaton 6 certificate") was given by officer Daniel Brimer on 10 May 2024.
DISCUSSION
The substantive appeal
Burden and standard of proof
Submissions
(1) In the first instance he was unaware that he had to complete a self-assessment due to passing the threshold.
(2) He attempted to set himself up with an account for self-assessment but his identity documents were out of date and so he was not able to set up electronic self-assessment.
(3) He immediately tried calling HMRC for support, on the helpline but received a recorded message, in 2023, saying that it was only available until September.
(4) He had sent multiple emails to HMRC requesting help and assistance but was given none. Several months later he received the notification that he had been fined £1,200. In response to this he telephoned HMRC and was talked through how he could set up an electronic account.
(5) He is now paying back the outstanding tax and interest at a rate of £360 per month which is causing himself and his family serious financial hardship.
(1) The appellant was in the self-assessment regime prior to the tax year in question and submitted online tax returns for the year ended 5 April 2013 and 5 April 2014. He was therefore aware of the system and of his obligations to file self-assessment returns.
(2) Paper copies of the notice to file and the £100 penalty were sent to the appellant's address on HMRC's system.
(3) Paper and electronic copies of the penalty notices for the daily penalty and six month penalty were sent to the appellant; the former to his notified address, the latter to his personal tax account email address.
(4) There is no evidence that either the paper notices or electronic notices were not received. The paper notices were not returned undelivered. There is no challenge to the Regulation 6 certificate, so the electronic notices are deemed properly served.
(5) The appellant did send emails to HMRC in relation to the difficulties he was facing in signing up to an online account. But these post dated the web chat on 13 March 2023 and thus cannot be a reasonable excuse for having failed to submit his return in response to the notice to file, nor can it be a good reason for failing to make an in time appeal.
(6) The appellant was told by an HMRC agent during the web chat on 13 March 2023, that if he could not file an electronic return he could download and file a paper return. His electronic return was not received until 11 December 2023. No reason has been given by the appellant as to why he did not download a paper return and waited all that time to submit an electronic return. Any reasonable excuse for failing to file his return on time ceased on 13 March 2023.
(7) HMRC have considered whether there are special circumstances which apply to this appellant and have concluded that there are none.
Our view
Service of relevant notices
(1) A pro-forma form SA316 notice to file a tax return which tells a taxpayer of its obligations to submit a self-assessment tax return.
(2) A computer printout entitled "Return Summary" which suggests that a return of the type "Notice to File" was issued to the appellant on 30 June 2022.
(3) A computer printout of the appellant's address history.
(4) A document entitled "Evidence of print and dispatch based on the Communisis print service records provided to HMRC" ("the print service record"). This reflects a search of the Communisis print service records (the organisation responsible for sending documents to taxpayers on behalf of HMRC). The search was, according to the document, undertaken by Officer Brunton on 25 March 2024. He searched the digital records provided to HMRC by Communisis.
(1) The pro-forma SA316 notice to file (which also informs a taxpayer of the late filing penalty regime).
(2) Extracts from the appellant's self-assessment notes containing entries indicating that late filing penalty reminder letters were sent to the appellant on certain dates.
(3) Pro-forma's of those reminder letters.
(4) Pro-forma notices of late filing penalties which include provision for inclusion of the period in respect of which the penalty is charged.
(5) A computer record of the appellant's address history.
(6) The print service record.
Reasonable excuse
Special circumstances
The late appeal
DECISION
RIGHT TO APPLY FOR PERMISSION TO APPEAL