[2014] UKFTT 026 (TC)
TC03167
Appeal number:
TC/2013/01818
PAYE end of year return -
Appellant’s financial controller ill - Appellant’s agent attempted filing but
inadvertently failed to submit return - whether reasonable excuse - on the
facts – yes - Appeal allowed
FIRST-TIER TRIBUNAL
TAX CHAMBER
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TOOK US A LONG
TIME LIMITED
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Appellant
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- and -
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THE
COMMISSIONERS FOR HER MAJESTY’S
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Respondents
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REVENUE &
CUSTOMS
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TRIBUNAL:
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JUDGE MICHAEL S CONNELL
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JANET WILKINS
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Sitting in public at 45 Bedford Square London WC1B 3DN on 23 August 2013
Jonathan Plant, Director of
the Appellant Company, and Matthew Mead, Accountant, for the Appellant
Paul Reeve, Officer of HM
Revenue and Customs, for the Respondents
© CROWN COPYRIGHT
2013
DECISION
1.
This is an appeal by Took Us A Long Time Limited (“the Appellant”)
against two penalty notices issued by HMRC because the Appellant had not
delivered to HMRC its PAYE End of Year Return (form P35) for the year 2011/12
by the due date of 19 May 2012.
2.
A £4,000 penalty was issued on 24 September 2012 (for the period 20 May
2012 to 19 September 2012) on the basis that the Appellant had 487 employees as
that was the number of employees reported in the previous year of 2010-11. A
penalty of £4,000 was issued on 17 October 2012 (for the period 20 September
2012 to 10 October 2012) because the return showed that there were 757
employees.
3.
The Appellant’s return was received by HMRC on 10 October 2012.
4.
The Appellant had not lodged an appeal against the second penalty of
£4,000, but there had clearly been an objection conveyed in correspondence
between the Appellant and HMRC, and HMRC accepts that the second penalty is
under appeal for determination by the Tribunal.
The legislation
5.
Regulation 73 (1), The Income Tax (Pay As You Earn) Regulations 2003
requires an employer to submit to HMRC an End of Year return by 19 May
following the end of the preceding tax year.
6.
Regulation 205, The Income Tax (Pay As You Earn) Regulations 2003
requires an employer to deliver to HMRC an End of Year return electronically
that accounts for the tax deducted from their employees.
7.
Schedule 4, Paragraph 22, Social Security (Contributions) Regulations
2001 requires an employer to deliver to HMRC an End of Year return electronically
that accounts for the National Insurance deducted from their employees.
8.
Section 98A, Taxes Management Act 1970 makes an employer liable to a
penalty if they fail to deliver their PAYE End of Year return by the due date.
9.
Section 100, Taxes Management Act 1970 authorises HMRC to issue
penalties and makes provision for an appeal to be made.
10.
Section 100B, Taxes Management Act 1970 provides that the Tribunal may
set aside the penalty, confirm it or vary it if incorrect to the correct
amount.
11.
Section 118(2), Taxes Management Act 1970 provides that there will be no
penalty if there is a “reasonable excuse” for the return being late
provided the return is made “without unreasonable delay” after the “excuse”
ceased.
12.
Section 100B Taxes Management Act 1970 provides :
“(2) [subject to sections 93(8) and 93A(7) of this Act]
on an appeal against the determination of a penalty under section 100 above
section 50(6) to (8) of this Act shall not apply but –
(a)
in the case of a penalty which is required to be of a particular amount,
the [First-tier Tribunal] may –
(i) if it appears … that no penalty has been
incurred, set the determination aside,
(ii)
if the amount determined appears … to be correct, confirm the
determination, or
(iii)
if the amount determined appears … to be incorrect, increase or reduce
it to the correct amount,”
The background facts
13.
The Appellant’s PAYE return should have been delivered before 20 May
following the end of the tax year, that is on or before 19 May 2012, but was
not received by HMRC until 10 October 2012.
14.
Section 98A(2)(a) Taxes Management Act 1970 provides that there will be
a liability to a penalty of the relevant monthly amount for each month, or part
of a month, during which the failure continues. In this case the failure
continued for four whole months and one part month, and so penalties for five
months were charged.
15.
Section 98A(3)(b) Taxes Management Act 1970 provides that the relevant
monthly amount where the number of employees is greater than 50 is £100 for
each 50 persons and an additional £100 where that number is not a multiple of
50. As there were 757 employees in this case, the penalties are set at 16 x
£100 per month (or part month) – penalties totalling £8,000 [16 groups of 50
employees x £100 x 5 months = £8,000] have been charged.
16.
The issue before the Tribunal was whether the Employer’s Annual Return
was received late by HMRC, and if so whether the Appellant can demonstrate that
they had a “reasonable excuse” for the return being received late, and if so,
was the return then received by HMRC “without unreasonable delay” once the
“excuse” had ended.
The Appellant’s case
17.
In their appeal to HMRC dated 5 November 2012 the Appellant said that it
had filed its Employer’s End of Year Return on 5 April 2012, adding that it was
“resubmitted” on 10 October 2012.
18.
In the Appellant’s notice of appeal to the Tribunal it states :
(1)
“We specifically arranged for the end of year procedures, including
online filing, to be carried out by our accountants on 5 April 2012. All other
procedures were followed and it is therefore reasonable to accept our
explanation that we acted in good faith and believed that the online filing was
carried out at this time. It appears that this filing was not received by HMRC
but this could simply have been due to website/computer issues of which we
would not have been aware.
(2)
There were no financial or any other reasons to delay filing the return,
therefore it is reasonable to accept that we believed that we had filed on
time. The alternative explanation is that we wished to incur penalties.
(3)
As soon as we were made aware the problem existed we “re-filed” the
return online.
(4)
Our previous filing (and payment) history has been exemplary and there
are no reasons why the filing of this return should be any different.”
19.
The Appellant adds, in its notice of appeal, that it has an issue with
regard to the time it took HMRC to notify them of the filing failure and
imposed the penalties. Had HMRC imposed the first penalty after one month
rather than four months, the matter would have been dealt with much earlier and
the penalty considerably reduced.
HMRC’s case
20.
HMRC maintain that the return was not filed on 5 April 2012 as claimed
by the Appellant, and was in fact filed on 10 October 2012.
21.
Mr Reeve for HMRC said that there is no physical evidence to prove that
filing of the Appellant’s Annual Return took place. Such evidence (for example
a computer generated acknowledgement of receipt) would exist as evidence if
successful filing had taken place.
22.
It is not sufficient to “arrange” for the filing of the return to take
place. An employer has to ensure that filing actually takes place. HMRC accept
that there was an intention to file on 5 April 2012, but contend that an
intention to file is not a reasonable excuse for the failure to do so. To
accept such an intention as a reasonable excuse would be manifestly contrary to
the purpose of the legislation. An honest belief that something has been done,
no matter how sincerely held, cannot by itself amount to reasonable excuse.
23.
The suggestion that something may have been wrong with HMRC’s website on
the day that the alleged filing is said to have taken place is refuted. HMRC is
not aware of any computer issues that would have led to a successfully
submitted return not being acknowledged or being rejected.
24.
Mr Reeve said HMRC had invited the Appellant to take up the matter with
its software provider to establish whether there may have been any problem or
reason why the return should not have been successfully submitted, but the
Appellant does not appear to have contacted them.
25.
Had the Appellant’s agent attempted to file the return online it would
have received one of two automated messages from HMRC’s computer system –
either acknowledging receipt or advising that filing had been unsuccessful. If
the return had been filed there would be evidence of that, but no such evidence
has been provided.
26.
The fact that there were no financial or other reasons to delay filing
the return or that the Appellant’s previous filing records had been exemplary
do not amount to a reasonable excuse for the failure to file the return on
time.
27.
Mr Reeve on behalf of HMRC submitted that whether or not the penalties
were issued after one month, four months or later is not relevant as to whether
or not the Appellant has a reasonable excuse. Following the decision in Hok
Limited the First-tier Tribunal does not have the jurisdiction to consider
HMRC’s administration of the relevant legislation, and if the Appellant wished
to pursue such an argument it must do so by way of judicial review.
28.
The onus was on the Appellant to submit the return and it is not
relieved of its responsibility for the failure because it passed the task to a
third party. The Appellant remains responsible for the agent’s action or
inaction. The Appellant or the agent should have taken measures to satisfy
itself that the return had been successfully filed. Acting in good faith is not
a reasonable excuse.
The Appellant’s response
29.
At the hearing, Mr Jonathan Plant, a director of the Appellant company
and Mr Matthew Mead, the accountant who had dealt with the failed P35
submission, gave evidence to the Tribunal. Mr Plant said that the filing of the
Employer’s Annual Return was normally dealt with by the individual who lodged
the appeal with the Tribunal, Mr Darren Pollock, who was ill and had been
hospitalised for open heart surgery shortly prior to the filing date. Following
that he had been diagnosed with terminal cancer. Mr Pollock instructed Mr Mead
to deal with the filing of the Employer’s Annual Return.
30.
Mr Mead confirmed that he had attended the Appellant company’s offices
on 5 April 2012 with the specific task of running the company’s pay-roll year
end to include the online submission. The company used SAGE software which has
a “step by step” approach to year end procedures. Mr Mead said that Mr Pollock
was quite ill, but despite this was on the telephone to him for over an hour
giving him instructions on end of year procedures and how to file the P35
return. So far as he was aware he had followed Mr Pollock’s instructions and
submitted the return to HMRC.
31.
Sadly Mr Pollock passed away after this appeal was lodged with the
Tribunal, but, prior to his death had written to HMRC confirming that he had
instructed Mr Mead to lodge the return. The Appellant company had never
previously failed to file its return on time. All payments of PAYE and NIC
liabilities were up to date and the company’s filing history was exemplary. As
Mr Pollock said in correspondence with HMRC there was no logical reason for the
company intentionally to withhold submission of its return. He referred to a
possible software/computer “glitch”, either at the Appellant company’s end or
with HMRC. He said that HMRC’s website had been down on numerous occasions to
his knowledge and in a letter to HMRC on 25 April 2013 referred to HMRC’s
website on which it was acknowledged that “some customers were not receiving
the submission response e-mail issued by Government Gateway …” (service issues
– Pay As You Earn (PAYE) 22 March 2013) which Mr Pollock said was clear
evidence that HMRC’s system may not be reliable at all times.
Conclusion
32.
Although HMRC are not under an obligation to issue reminders to
employers who have not filed their returns, it has to be said in this
particular case, that it is regrettable the penalties were not imposed sooner.
Legislation does not define what a reasonable excuse is and each case has to be
considered on its own merits. Normally there would only be a reasonable excuse
if an exceptional event beyond the employer’s control prevented him from
complying with his filing obligations. However it is quite clear in this case
that the Appellant company made every attempt to file its Employer’s End of
Year Return on time. Mr Pollock, the individual who normally dealt with the
return, and Mr Mead, the accountant, together used their best efforts to ensure
that the return was filed. We are satisfied that the Appellant has shown a
reasonable excuse for its failure to file the return on time.
33.
We accordingly allow the appeal and discharge the penalty of £4,000
issued on 24 September 2012 and the penalty of £4,000 issued on 17 October
2012.
34.
This document contains full findings of fact and reasons for the
decision. Any party dissatisfied with this decision has a right to apply for
permission to appeal against it pursuant to Rule 39 of the Tribunal Procedure
(First-tier Tribunal) (Tax Chamber) Rules 2009. The application must be
received by this Tribunal not later than 56 days after this decision is sent to
that party. The parties are referred to “Guidance to accompany a Decision from
the First-tier Tribunal (Tax Chamber)” which accompanies and forms part of this
decision notice.
MICHAEL S CONNELL
TRIBUNAL JUDGE
RELEASE DATE: 19 December 2013