J W Hardy t/a Benwell Garage v Revenue & Customs [2011] UKFTT 716 (TC) (09 November 2011)
[2011] UKFTT 716
TC01553
Appeal number: TC/2011/04463
Penalty
for late filing of P35 return – whether genuine belief a reasonable excuse –
yes – whether default remedied “without unreasonable delay” – no – appeal
allowed in part and penalty reduced.
FIRST-TIER TRIBUNAL
TAX
J
W HARDY t/a BENWELL GARAGE Appellant
-
and -
THE
COMMISSIONERS FOR HER MAJESTY’S
REVENUE
AND CUSTOMS Respondents
TRIBUNAL:
ANNE REDSTON (PRESIDING MEMBER)
The Tribunal determined the
appeal on 21 October 2011 without a hearing under the provisions of Rule 26 of
the Tribunal Procedure (First-tier Tribunal) (Tax Chamber) Rules 2009 (default
paper cases) having first read the Notice of Appeal dated 6 May 2011 and HMRC’s
Statement of Case submitted on 8 August 2011.
© CROWN COPYRIGHT
2011
DECISION
1. This
is the appeal by JW Hardy (trading as Benwell Garage) against two penalties
totalling £800 imposed for late filing of the 2009-10 end of year return of
payments under PAYE (“P35”).
2. The
appeal was allowed in part and the total penalty reduced to £400.
The
law
3. Regulation
73 of the Income Tax (PAYE) Regulations (SI 2003/2682) requires that P35s be
filed before 20 May following the end of a tax year.
4. Taxes
Management Act 1970 (“TMA”) s 98A(2)(a) sets out the liability to fixed
penalties for non-compliance, which are £100 per month or part month during
which the failure continues.
5.
The taxpayer can appeal a penalty on the grounds of reasonable excuse.
The relevant provisions are set out at TMA s 118(2), which, so far as is
material to this appeal, provides:
“…where
a person had a reasonable excuse for not doing anything required to be done he
shall be deemed not to have failed to do it unless the excuse ceased and, after
the excuse ceased, he shall be deemed not to have failed to do it if he did it
without unreasonable delay after the excuse had ceased.”
6. The
legislation does not define a reasonable excuse. It has recently been held by
this Tribunal that “an excuse is likely to be reasonable where the taxpayer
acts in the same way someone who seriously intends to honour their tax
liabilities and obligations would act”, see B&J Shopfitting Services v
R&C Commrs [2010] UKFTT 78 (TC) at [14]. It has also been held to be “a
matter to be considered in the light of all the circumstances of the particular
case”, see Rowland v HMRC [2006] STC (SCD) 536 at [18].
7. TMA
s 100B(2)(b) gives the Tribunal the power, in relation to a penalty which is “required to be of a particular amount” to set
it aside “if it appears that no penalty has been incurred”; to confirm it, if
it appears to be correct, and to increase or reduce it to the correct amount if
it appears to be incorrect.
8.
The Interpretation Act 1978, s 7, which deems certain documents to be
delivered, is as follows:
“Where an Act authorises or requires any document to
be served by post (whether the expression "serve" or the expression
"give" or "send" or any other expression is used) then,
unless the contrary intention appears, the service is deemed to be effected by
properly addressing, pre-paying and posting a letter containing the document
and, unless the contrary is proved, to have been effected at the time at which
the letter would be delivered in the ordinary course of post.”
The
facts
9. Submissions
were made on the Appellant’s behalf by Ms Victoria Palmer (“Ms Palmer”), the
Appellant’s book-keeper.
10. Ms Palmer logged
on to the HMRC online filing system for PAYE on 2 May 2010, in good time for
the deadline of 19 May 2010.
11. The main issue
in dispute is whether Ms Palmer submitted the return on that day. The
submissions of the parties on this issue are set out below.
12. The Appellant
had one employee during 2009-10, and the PAYE and NICs for the year were overpaid
by £372.
13. By letter dated
27 September 2010, HMRC issued a penalty notification for not filing the P35.
It charged the Appellant £100 per calendar month for the period from 20 May
2010 to 19 September 2010, a period of four months. The penalty for this period
was therefore £400.
14. On 12 January
2011 the return was successfully filed online.
15. By letter dated
17 January 2011 a further penalty of £400 was levied for the period from 20
September 2010 to 12 January 2011. This penalty was addressed to a Mr Doig, at
the Appellant’s address.
16. Ms Palmer
appealed the penalty on 24 January 2011. She also asked whether HMRC could have
been “duplicating the records by mistake”, as the penalty had been addressed to
Mr Doig and he “has not been connected to Benwell Garage for a number of years
now.”
17. Sometime before
28 February 2011 HMRC rejected the Appellant’s appeal. Neither party provided
the Tribunal with this letter.
18. By letter dated
28 February Ms Palmer asked for a review of HMRC’s rejection of the Appellant’s
appeal.
19.
By letter dated 15 April Mr Robinson, an HMRC Appeals Review Officer,
confirmed the penalties. He said that:
“although
you may have attempted to file the return on 2 May you failed to proceed fully
to the successful transmission stage...the fact that you were able to submit a return
on 12 January means that you did not successfully file one prior to this
because a return can only be filed once.”
20. In relation to
Ms Palmer’s questions about Mr Doig, he says that the penalty is for the Appellant’s
PAYE scheme and “the fact that it shows Mr Doig’s name is possibly because he
may have been listed as the person who dealt with the returns in previous
years.”
The parties’ submissions on the filing date
21. Ms Palmer says
that she “definitely submitted” the return online on 2 May and was “prepared to
sign an affidavit to that effect.”
22. She printed out
a copy of the completed return and included this with her submissions to the
Tribunal. The return is headed “P35 – Payment Summary” and is dated 2 May 2010.
At the foot of the document is the following printed message: https://online.hmrc.gov.uk/paye-file-eoy/0910/org/120/B32079/p35/payment-summary
02/05/10.
23.
HMRC provided the Tribunal with an email from Mr Matthews, of their PAYE
Services Management Team. This says:
“We’ve
got them logging in and activating on 02 May 2010 but no submission attempts
show until 12 January. There are no events at all between these two dates. I
think this is another case of someone completing the online forms but not
getting all the way through to submitting them. When they logged back in on 12
January they submitted just four minutes later – pretty clearly their EOY form was
already completed and ready go. It’s likely that their status page currently
shows the submission with a ‘Last Updated’ date of 2 May 2010. This is, of course,
just the date the return was last updated, not the date of submission.”
The
parties’ other submissions
24. Ms Palmer drew
the Tribunal’s attention to the overpayment of PAYE and NICs for 2009-10. HMRC
say this is irrelevant to the penalty determination, which is charged for not submitting
the P35 by the due date.
25. HMRC further say
that had Ms Palmer filed successfully on 2 May 2010, she would have received an
acceptance message through the Appellant’s filing software. If she had provided
HMRC with an email address, she would also have received an email message. The
information about these messages is on the HMRC website. Ms Palmer has not said
that any such messages were received, and their absence should have “drawn the
Appellant to the fact that a successful submission may not have taken place.”
26. They submit that
the Appellant did not have a reasonable excuse, which they consider to be “an
exceptional event beyond the person’s control which prevented the return from
being filed by the due date, for example severe illness or bereavement.”
27. Finally, they
say that the Appellant did not take any action between receipt of the first
penalty notice in September 2010 and the online filing in January and that “had
there been a reasonable excuse it is unlikely that it would have continued
throughout this entire period.”
Discussion
and decision
28. HMRC say that
the fact that the Appellant managed to file in January 2011 means that, as a
question of fact, the return could not have been filed on the HMRC system on 2
May 2010, because the HMRC computer allows only one filing for each scheme per
year. I accept this. As a result, I find that the return was not, as a question
of fact, filed online on 2 May 2010.
29.
However, I also accept Ms Palmer’s evidence that she genuinely believed the
return had been filed online. I am supported in my finding by the following:
(1)
The contemporaneous and complete record of the Appellant’s P35, together
with the printed message at its foot which could reasonably have been taken as
indicating that the HMRC computer had accepted the return.
(2)
HMRC’s own evidence that the return was refiled in January 2011 within
four minutes of logging on to the system, indicating that “the EOY return was
already completed and ready to go.”
Reasonable excuse
30. TMA s 118(2), set
out at the beginning of this Decision, makes it clear that if the Appellant has
a reasonable excuse for late filing, there is no default either for the period
covered by that excuse, or for the period after that, as long as the Appellant
acts without “unreasonable delay” in remedying the position once the excuse
ceased.
31.
HMRC say that the Appellant does not have a reasonable excuse, based on
their understanding of that term. In the recent decision of N A Dudley
Electrical Contractors Ltd v R&C Commrs [2011] UKFTT 260 (TC) (“Dudley”),
the Tribunal said:
“HMRC argues that a
‘reasonable excuse’ must be some exceptional circumstance which prevented
timeous filing. That, as a matter of law, is wrong. Parliament has provided
that the penalty will not be due if an appellant can show that it has a
‘reasonable excuse’. If Parliament had intended to say that the penalty would
not be due only in exceptional circumstances, it would have said so in those
terms. The phrase ‘reasonable excuse’ uses ordinary English words in everyday
usage which must be given their plain and ordinary meaning.”
32.
I too consider that HMRC’s formulation of the “reasonable excuse”
defence is too narrow, reflecting neither the normal and natural meaning of the
term (per Dudley), nor the earlier dicta of this Tribunal quoted
earlier in this Decision.
33. In RMD
Response International v R&C Commrs [2011] UK FTT(472) at [27] the
Tribunal found that the taxpayer’s “honest and genuine belief” was a reasonable
excuse, “at least until such time as it was put on notice that the honest and genuine belief was incorrect.”
34. I agree, with
the further proviso that the “honest and genuine belief” should be a reasonable
belief.
35. In deciding whether
Mrs Palmer’s belief that the return had been filed online was reasonable, I have
weighed in the balance HMRC’s online guidance about email and other submission
messages. They say that the absence of these messages “should have drawn the
attention of the Appellant to the fact that a successful submission may not
have taken place”. They do not say that the absence of these messages means
that a successful submission “has not taken place”, only that this “may” have
happened.
36. More
importantly, they do not say that online filers are clearly told, at the
inception of the process and perhaps at other stages, that a failure to receive
these messages may indicate that the filing has failed. In other words, it was
reasonable for Ms Palmer not to have realised the importance of failing to
receive these messages.
37. I thus find that
the Appellant had a reasonable excuse for the period from May 19 2010, the due
date for filing the return, until the penalty notice sent out by HMRC in
September 2010 was received.
38. Had the Appellant
remedied the failure to file online “without unreasonable delay”, this
reasonable excuse would been effective for the period after the receipt of the
Notice.
39. However, this
isn’t what happened. I agree with HMRC that the Appellant’s failure to take
remedial action until 12 January 2011 means that the reasonable excuse was not
remedied “without unreasonable delay”.
40. The wording of
TMA s118(2) only allows for an extension of the reasonable excuse to “if”
the taxpayer remedies the default without unreasonable delay. The extension is thus
conditional on the taxpayer meeting this test.
41. In the Appellant’s
case I find that the test was not met, and its reasonable excuse defence therefore
does not extend beyond the receipt of the Notice.
42. The Tribunal has
not been told when the Notice was actually received. It is however deemed to be
served on the Appellant (under the Interpretation Act s 7) when it is delivered
“in the ordinary course of post”. Allowing for second class post, the Notice is
thus deemed to be delivered at or around 24 September 2010.
43. The Tribunal can
reduce a penalty which appears to it to be incorrect. Since I have found that
the Appellant had a reasonable excuse for the period to 24 September 2010, it
is not correct to levy a penalty for that period.
44. The period from
24 September to 12 January is three whole months and one part month, and the penalty
for each month or part-month is set by statute at £100. The Tribunal thus allows
the appeal in part, and reduces the penalty from £800 to £400.
Other points
45. For completeness
I record that I agree with HMRC that the Appellant’s overpayment of its 2009-10
PAYE and NICs is not a factor the Tribunal can take into account when
calculating the penalties.
46. I also record
that I considered whether HMRC’s addressing of the second penalty Notice to Mr
Doig was a relevant factor. However, this second Notice was issued after the return
had been filed online: even if the wrong name had delayed delivery, it would not
change the overall penalty position. The position might have been different had
the first penalty Notice been wrongly addressed, but no evidence or submissions
about this first Notice were before the Tribunal. As a result, it was not something
that could be taken into account in making this Decision.
47. This document
contains full findings of fact and reasons for the decision. Any party
dissatisfied with this decision has a right to apply for permission to appeal
against it pursuant to Rule 39 of the Tribunal Procedure (First-tier Tribunal)
(Tax Chamber) Rules 2009. The application must be received by this Tribunal
not later than 56 days after this decision is sent to that party. The parties
are referred to “Guidance to accompany a Decision from the First-tier Tribunal
(Tax Chamber)” which accompanies and forms part of this decision notice.
Anne Redston
TRIBUNAL PRESIDING MEMBER
RELEASE DATE: 9 NOVEMBER 2011