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Toolbox.net Ltd v Revenue & Customs [2011] UKFTT 363 (TC) (19 May 2011)
URL: http://www.bailii.org/uk/cases/UKFTT/TC/2011/TC01218.html
Cite as:
[2011] UKFTT 363 (TC)
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Toolbox.net Ltd v Revenue & Customs [2011] UKFTT 363 (TC) (19 May 2011)
INCOME TAX/CORPORATION TAX
Penalty
[2011] UKFTT 363 (TC)
TC01218
Appeal number: TC/2011/01085
P35
return—Penalty for late return (Taxes Management Act 1970 s.98A)—Reasonable
excuse—Appeal dismissed
FIRST-TIER TRIBUNAL
TAX
TOOLBOX.NET LTD Appellant
-
and -
THE COMMISSIONERS
FOR HER MAJESTY’S
REVENUE
AND CUSTOMS Respondents
TRIBUNAL:
DR CHRISTOPHER STAKER (TRIBUNAL JUDGE) IAN
ABRAMS (TRIBUNAL MEMBER)
The Tribunal determined the
appeal on 6 May 2011 without a hearing under the provisions of Rule 26 of the
Tribunal Procedure (First-tier Tribunal)(Tax Chamber) Rules 2009 (default paper
cases) having first read the Notice of Appeal dated 6 January 2011, and HMRC’s
Statement of Case submitted on 2 March 2011.
© CROWN COPYRIGHT
2011
DECISION
Introduction
1. The
Appellant appeals against a £400 penalty imposed on 27 September 2010 in respect of the late filing of its P35 employer’s annual return for the tax year
2009/10, and a further £100 penalty imposed on 21 October 2010.
The relevant legislation
2. Regulation
73(1) of the Income Tax (Pay As You Earn) Regulations 2003 imposes on an
employer the obligation to deliver to HMRC a P35 return before the
20th day of May following the end of a tax year. Paragraph (10) of that
regulation provides that Section 98A of the Taxes Management Act 1970 (the “TMA”) applies to paragraph (1) of that regulation.
3. Section
98A of the TMA relevantly provides as follows:
(2) Where
this section applies in relation to a provision of regulations, any person who
fails to make a return in accordance with the provision shall be liable—
(a) to
a penalty or penalties of the relevant monthly amount for each month (or part
of a month) during which the failure continues, but excluding any month after
the twelfth or for which a penalty under this paragraph has already been
imposed, ...
(3) For
the purposes of subsection (2)(a) above, the
relevant monthly amount in the case of a failure to make a return—
(a) where
the number of persons in respect of whom particulars should be included in the
return is fifty or less, is £100, ...
4. Section
100(1) of the TMA authorises HMRC to make a determination imposing a penalty
under s.98A of the TMA in such amount as it considers correct or appropriate.
Section 100B of the TMA provides for an appeal against the determination of
such a penalty. Section 100B(2)(a) provides that in the case of a penalty
which is required to be of a particular amount, the Tribunal may
(i) if it appears ... that no penalty has been
incurred, set the determination aside,
(ii) if the amount determined appears ... to be
correct, confirm the determination, or
(iii) if the amount determined appears ... to be
incorrect, increase or reduce it to the correct amount.
5. Section
118(2) of the TMA provides as follows:
(2) For
the purposes of this Act, a person shall be deemed not to have failed to do
anything required to be done within a limited time if he did it within such
further time, if any, as the Board or the tribunal or officer concerned may
have allowed; and where a person had a reasonable excuse for not doing anything
required to be done he shall be deemed not to have failed to do it unless the
excuse ceased and, after the excuse ceased, he shall be deemed not to have
failed to do it if he did it without unreasonable delay after the excuse had
ceased.
The arguments of the parties
6. An
internal HMRC review of the penalty determination dated 27 January 2011 records
that the Appellant claimed that it was having difficulties submitting the
return through the “Government Gateway”, that the Appellant contacted the HMRC
Online Services Team on 14 April 2010 and believed that upon entering the
system on 21 April 2010, it had submitted the P35 return, and that had the
Appellant known earlier that the P35 had not been received it would have resubmitted
it. The internal review concluded that HMRC records indicated that the
Appellant successfully logged onto the system on 20 April 2010 with a new ID number generated from the Appellant’s call to the helpline on 14 April 2010, but that no submission of the return was attempted. The internal review added that
HMRC guidance advises that where a submission is attempted, an acceptance or
rejection message will be received. The internal review added that HMRC is not
obliged to issue reminders, that penalty notices are not reminders, and that
the Appellant accordingly the Appellant did not have a reasonable excuse for
the late submission of the return.
7. The
Appellant’s case is that the Appellant has provided evidence of compliance with
the requirement to submit the return on time, that all monies owing to HMRC had
been paid by the year end, that the Appellant therefore had nothing to hide
from HMRC, that HMRC could easily have checked that all payments were up to
date, that if the Appellant had been advised that there was a problem the
matter could have been sorted before a penalty was imposed, and that the
penalty was a way of HMRC gaining more revenue.
8. In
the papers was also a letter from the Appellant to HMRC dated 12 October 2010 stating that the return was completed on 21 April 2010 using the Employer CD-ROM 2010, and a copy of a printout from the HMRC website showing that the
Appellant logged onto the website on 21 April 2010. The letter states that the Appellant genuinely believes that the P35 was completed “and somehow it has
been lost in the system”. The letter adds that reminders were not received
because the address that HMRC has for the Appellant is incorrect.
9. The
HMRC statement of case included evidence which HMRC submitted established that
the Appellant was issued with a replacement user ID in the post, that the
Appellant used this user ID to log into the HMRC online systems on 20 April
2010 to request an online replacement password which was used to log on
successfully the following day, and that there were no further log ons or
attempted submissions between 21 April 2010 and 12 October 2010. The statement
of case adds that the Employer CD-ROM does not require a password to complete
the return, but that it requires a user ID and password to submit the return,
and that if a submission attempt were made, HMRC would see a successful or
failed submission in their tracking system.
10. The HMRC
statement of case adds that the Appellant would not have been able to access
its employees’ P60s until the P35 was submitted, and that the Appellant had a
statutory obligation to distribute P60s to employees by 1 June 2010, so that
the inability to do so should further have alerted the Appellant to the fact
that the P35 had not been submitted.
11. A reply filed by
the Appellant on 8 March 2011 states amongst other matters that the Appellant
simply followed the instructions on the CD and was unaware that a confirmation
message would be received, that the Appellant was able to access the P60s on 21
April 2010, that P35s for previous years had been completed by a different
person, and that folio 2 attached to the HMRC statement of case shows that the
P35 and P14s had been sent to HMRC.
The Tribunal’s view
12. The Tribunal
must determine questions of fact on the evidence before it on the basis of the
balance of probability.
13. The Tribunal
finds that an employer does not discharge the responsibility to submit a return
merely by seeking in good faith to submit a return online, if the return is not
received by the HMRC computer system.
14. On the evidence
before it, the Tribunal considers it improbable that the HMRC system would
receive a return without generating a confirmation message, and without the
system recording that the return had been received. The evidence is that the
computer system indicates that the Appellant logged on to the system within the
deadline, but that no attempt was made to submit the P35.
15. On the evidence
before it, the Tribunal is satisfied that no return was received by the HMRC
system within the deadline. The Tribunal is also satisfied on a balance of
probability that no confirmation was sent by the system.
16. The Tribunal
therefore finds that the return was not submitted by the deadline.
17. On its
consideration of the evidence, the Tribunal considers that even if the Appellant
did attempt in good faith to submit the return online within the deadline, and
believed that the instructions on the CD were being correctly followed, this
attempt was unsuccessful. The Tribunal is further satisfied that the HMRC
computer systems are designed to make it obvious to users whether the
submission of a return has been successful or not. The Tribunal finds on a
balance of probabilities that if an attempt was made by the Appellant to submit
a return online within the deadline, it should have been apparent to the
Appellant at the time that the attempt had been unsuccessful. While the
Tribunal accepts that some users may find the online filing system confusing or
difficult, sufficient explanatory material and help is available, and that an
ordinary employer, acting diligently, is capable of submitting an on-line
return. The Tribunal is not satisfied that any circumstance has been
established giving rise to exceptional difficulties in this particular case. The
Tribunal agrees that HMRC is under no obligation to issue reminders and that
the absence of a reminder is not a reasonable excuse. The Tribunal therefore
finds that a reasonable excuse for the late submission has not been
established.
18. The Tribunal is
satisfied that the penalty imposed is in the correct amount.
Conclusion
19. It follows that
this appeal must be dismissed, and the penalty determination confirmed.
20. This document
contains full findings of fact and reasons for the decision. Any party
dissatisfied with this decision has a right to apply for permission to appeal
against it pursuant to Rule 39 of the Tribunal Procedure (First-tier Tribunal)
(Tax Chamber) Rules 2009. The application must be received by this Tribunal
not later than 56 days after this decision is sent to that party. The parties
are referred to “Guidance to accompany a Decision from the First-tier Tribunal
(Tax Chamber)” which accompanies and forms part of this decision notice.
DR CHRISTOPHER STAKER
TRIBUNAL JUDGE
RELEASE DATE: 19 MAY 2011