General Regulatory Chamber
Section 166 DPA 2018
B e f o r e :
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CHRISTOPHER STEVENS |
Applicant |
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- and - |
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THE INFORMATION COMMISSIONER |
Respondent |
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Sitting in Chambers
on 17 May 2024
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Crown Copyright ©
Discussion and conclusions
Grounds of Application
8.1. Ground 1: The Commissioner has allowed LV to rely on an exemption under DPA or FOIA in a 'blanket fashion'.
8.2. Ground 2: The Commissioner did not undertake a 'prejudice test' in relation the section 43(2) of FOIA.
8.3. Ground 3: There is a tension between a private body acting as a public body under the Equality Act 2010, which includes financial bodies such as insurers, and the Freedom of Information Act 2010 (FOIA) not applying to the insurer.
8.4. Ground 4: Commercial sensitivity is a time sensitive qualified exemption and this needs to be shown.
8.5. Ground 5: Although not specifically listed as ground 5, the grounds of application also seem to allege that the Commissioner has failed to comply with the public sector equality duty, and that both the Commissioner and LV are guilty of indirect discrimination under section 19 of the Equality Act 2010. In his response to the strike out application, the Applicant explains that this is an allegation that the Commissioner failed to take appropriate steps because he did not comply with the requirements of the Equality Act 2010.
Summary of reasons
Detailed reasons
29.1. Take appropriate steps to respond to the complaint.
29.2. Inform the complainant of the outcome of the complaint.
29.3. Information the complainant of their rights under section 166 (see below).
29.4. If asked to do so by the complainant, provide the complainant with further information about how to pursue the complaint.
"The ICO have considered the information you have provided, and it is our view that LV's refusal of your request would not be in breach of the data protection legislation.
In their email dated 16 June 2023 LV provided information about factors they take into account when calculating renewal premiums.
They also provided you with a link to information about how they calculate premiums.
However LV explained:
"We base our renewal premiums on various underwriting criteria. Underwriting refers to the rules and processes with which we would look to offer and provide insurance based on the total risk of all of the information given. As an insurance provider, we cannot disclose specific underwriting criteria, as it underpins how we operate as a business"
It is important to understand that the right of access does not provide a right to receive information relating to an organisations internal business processes. Consequently, it is the ICO's view that LV would be able to rely on legitimate interests as a lawful basis for refusing your request.
We have not identified any evidence that LV's refusal to provide the information you requested would be in reach of the requirements of the data protection legislation. Therefore we do not propose to consider this matter further and we will close our file accordingly."
Signed Sophie Buckley
Judge of the First-tier Tribunal
Date: 17 May 2024