General Regulatory Chamber
Information Rights
Considered on the papers on 16 April 2024 |
||
B e f o r e :
TRIBUNAL MEMBER Dr Aimée Gasston
TRIBUNAL MEMBER Kerry Pepperell
____________________
GARRETT HARGAN |
Appellant |
|
- and - |
||
THE INFORMATION COMMISSIONER ULSTER UNIVERSITY |
Respondent |
____________________
____________________
Crown Copyright ©
Decision: The appeal is allowed
Substituted Decision Notice: Ulster University must disclose the requested information to the Appellant as explained below.
MODE OF HEARING AND PRELIMINARY MATTERS
BACKGROUND
[1] Can Ulster University provide a financial breakdown on what each student enrolment, on each campus, generates for UU?
[2] How many full-time equivalents (FTEs) are based at each of UU's campuses?
[3] Can you provide documentation for the FTE figures you have shared with DfE and HESA?
[4] Can you also provide the number of MasN places you have allocated to each campus?
THE DECISION NOTICE
25. In its response to the request the University said that disclosing this information would mean placing detailed financial information into the hands of other universities. This would give them an unfair commercial advantage in their ability to compete with the University. The University confirmed disclosing the information would therefore prejudice Ulster University's commercial interests.
26. The Commissioner considers three tests when he is considering whether a party's commercial interests may be prejudiced by disclosure. First, he is satisfied that the harm the University envisages relates to commercial interests; its own.
27. Second, the Commissioner accepts that a causal link exists between disclosure and commercial prejudice; those the University explained above and which it discussed further in its submission to the Commissioner. In its submission the University explained that disclosing how much income each student enrolment generates for the University would weaken its position in a competitive environment. This is because it would reveal market sensitive information or information of potential usefulness to its competitors.
28. The University noted that the higher education market is very competitive, with each competing entity always looking for opportunities to gain a competitive edge over the others. In this context, Ulster University competes with other higher education institutions regionally, nationally, and globally to recruit high calibre students.
29. The University confirmed that it felt that providing detailed information on student income would give new or existing competitors key information about its operations and would affect its ability to be competitive in the area of student recruitment. Disclosing the information would provide other institutions with otherwise undisclosed knowledge about its potential future recruitment strategies.
30. Finally, the likelihood of prejudice occurring. In its correspondence to the complainant and its submission to the Commissioner the University indicated that the envisioned prejudice would happen. The Commissioner does not consider that the University has presented a compelling case that disclosing the information would be more likely to prejudice its commercial interests than not. However, he will accept that disclosure would be likely to prejudice the University's commercial interests. Since the three tests have been met, the Commissioner's decision is that the University is entitled to apply section 43(2) to the withheld information.
31. The complainant has not presented any specific public interest arguments for the information's disclosure, in their request for an internal review or complaint to the Commissioner. However, they have indicated that they do not consider that the University is as transparent as it could be.
32. In its response to the request the University acknowledged that there is a public interest in transparency and disclosure. It considered this was outweighed by the public interest in the University being able to protect its commercial interests to ensure it is able to compete fairly in a commercial environment.
33. In a very competitive environment, and in the absence of compelling arguments for the information's disclosure, the Commissioner considers that there is greater public interest in the University being able to compete from as strong a financial position as possible. Ultimately this helps to make sure that there is a good choice of well performing higher education providers for prospective students to choose from. On balance therefore, the Commissioner finds that the public interest favours maintaining the exemption.
14. In order for section 21 of FOIA to be engaged, the University must first hold the requested information itself.
15. The University has confirmed to the Commissioner that it holds the number of FTE students at each of its campuses which is requested in part 2 of the request.
…
17. …the Commissioner is satisfied that the University also holds the information requested in part 3.
11. In response to part 2, the University advised that, "student numbers are returned annually to HESA" and so the information was available from HESA directly. In response to part 3, the University advised that, "HESA provide detailed guidance for Universities on the information required for their annual returns" and so, again, the information was available from HESA directly.
12. In their request for an internal review, the complainant said that information that the University and HESA had previously provided did not align. They therefore considered the HESA figures were unreliable which is which is why they were requesting a breakdown of the figures from the University.
13. In its internal review, the University explained the discrepancy (having, it said, already done so previously) and maintained its reliance on section 21.
18. For section 21 to be engaged, the requested information must also be already reasonably accessible to the complainant.
19. The University has explained to the Commissioner that the complainant requests information on student headcounts on a regular basis. They have, in the past, secured this information directly from the HESA Tailored Datasets Service. In light of this the University says it applied section 21 as the requested information is already in the public domain and accessible through HESA. The University also says that the HESA data is also a particularly reliable source of information of this nature given that it is verified and audited by the University prior to submission.
20. The University noted that in their request for a review the complainant quotes figures they secured from HESA in arguing that these differ from those the University previously provided. Based on this, the complainant has proved they have access to the HESA service and that they have used it effectively in the past.
21. The Commissioner is satisfied that the information requested in parts 2 and 3 of the request is accessible to the complainant via the HESA website, through which they have accessed similar information in the past.
6. In part 4 of their request the complainant has requested the number of "MaSN" places the University has allocated to each of its campuses. The University advised that it does not hold this information.
7. The University has explained that "MaSN" is short for Maximum Student Number. It says that, unlike the remainder of the UK, universities in NI have a cap on the number of Northern Ireland/EU students they can enrol – this is called a MaSN. If a university exceeds its MaSN, it can face a financial penalty from the government. The University says that the government gives the MaSN to each university – MaSNs are not allocated, either by the government or the University, on a per campus basis.
8. The Commissioner accepts that the University does not hold the information requested in part 4 of the request and complied with section 1(1) of FOIA. It is not clear from the way part 4 is phrased whether the complainant considered that the University allocated the MaSN or whether they considered the University had the MaSN allocated to it. However, either way, they had requested the allocation by campus and the University has confirmed that the MaSN is not allocated by campus – by either the University or government.
THE LAW
(2) In respect of any information which is exempt information by virtue of any provision of Part II, section 1(1)(b) does not apply if or to the extent that—
(a) the information is exempt information by virtue of a provision conferring absolute exemption, or
(b) in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information.
43.— Commercial interests.
(1) …
(2) Information is exempt information if its disclosure under this Act would, or would be likely to, prejudice the commercial interests of any person (including the public authority holding it).
28. The application of the 'prejudice' test should be considered as involving a number of steps.
29 First, there is a need to identify the applicable interest(s) within the relevant exemption…
30 Second, the nature of the 'prejudice' being claimed must be considered. An evidential burden rests with the decision maker to be able to show that some causal relationship exists between the potential disclosure and the prejudice and that the prejudice is, as Lord Falconer of Thoroton has stated, "real, actual or of substance" (Hansard HL, Vol. 162, April 20, 2000, col. 827). If the public authority is unable to discharge this burden satisfactorily, reliance on 'prejudice' should be rejected. There is therefore effectively a de minimis threshold which must be met. ..
31 When considering the existence of 'prejudice', the public authority needs to consider the issue from the perspective that the disclosure is being effectively made to the general public as a whole, rather than simply the individual applicant, since any disclosure may not be made subject to any conditions governing subsequent use.
32…
33 …
34 A third step for the decision-maker concerns the likelihood of occurrence of prejudice. A differently constituted division of this Tribunal in John Connor Press Associates Limited v Information Commissioner (EA/2005/0005) interpreted the phrase "likely to prejudice" as meaning that the chance of prejudice being suffered should be more than a hypothetical or remote possibility; there must have been a real and significant risk. That Tribunal drew support from the decision of Mr. Justice Munby in R (on the application of Lord) v Secretary of State for the Home Office [2003] EWHC 2073 (Admin), where a comparable approach was taken to the construction of similar words in Data Protection Act 1998. Mr Justice Munby stated that 'likely': "connotes a degree of probability where there is a very significant and weighty chance of prejudice to the identified public interests. The degree of risk must be such that there 'may very well' be prejudice to those interests, even if the risk falls short of being more probable than not."
35 On the basis of these decisions there are two possible limbs on which a prejudice-based exemption might be engaged. Firstly, the occurrence of prejudice to the specified interest is more probable than not, and secondly there is a real and significant risk of prejudice, even if it cannot be said that the occurrence of prejudice is more probable than not. We consider that the difference between these two limbs may be relevant in considering the balance between competing public interests (considered later in this decision). In general terms, the greater the likelihood of prejudice, the more likely that the balance of public interest will favour maintaining whatever qualified exemption is in question.
(1) Information which is reasonably accessible to the applicant otherwise than under section 1 is exempt information.
(2) For the purposes of subsection (1) –
(a) information may be reasonably accessible to the applicant even though it is accessible only on payment, and
(b) information is to be taken to be reasonably accessible to the applicant if it is information which the public authority or any other person is obliged by or under any enactment to communicate (otherwise than by making the information available for inspection) to members of the public on request, whether free of charge or on payment.
…when relying on section 21(1) to refuse a request on the basis that the information is publicly available, we expect you to show that:
- the information in the public domain matches what the applicant asked for;
- you have given precise directions to the applicant to enable them to find it without difficulty and without a great deal of searching necessary to locate it; and
- you have considered the applicant's particular circumstances of the applicant and you are satisfied that they can reasonably access the information.
THE APPEAL AND SUBSEQUENT EVENTS/EVIDENCE/SUBMISSIONS
The specific issue around the Maximum Student Numbers (MaSN) cap which exists in Northern Ireland. I understand Ulster University is allocated around 13,400 from the Department for the Economy NI. What I am seeking is the number UU then allocates to its Belfast campus, Coleraine campus and Magee campus. It is ludicrous for the university to say it does not know and for the ICO to accept that.
To say MaSN is not allocated by campus is correct. However, the commissioner's office has completely missed the point. Ulster University like other institutions is allocated its total number of MaSN places (circa 13,400). It then obviously has to decide how many to use at each campus because it has to balance them out with post-graduate and international numbers. In order to fill out financial statements Ulster University would have to know how many MaSN places are based at each campus, that is a fact.
How can UU provide me with a specific breakdown down international students and post-graduate students but not those (MaSN) allocated by the NI Government/Department for the Economy?
To operate effectively, UU would have these figures to hand because it will have to know that it is staying within its limits. Ie an even breakdown would be approximately 4,466 MaSN places for each campus.
ICO keeps referring to HESA. But what use is HESA if a previous UU FoI response shows it has over 5000 students at Magee but HESA details around 10000. All HESA figures are therefore shrouded in doubt.
HESA doesn't provide a breakdown of MaSN numbers so I want UU to tell me.
Why is ICO then justifying it's decision by saying I have used HESA in the past. Yes, I have and said they figures are wrong. Why would I use HESA figures I know to be wrong?
On the same basis I would like UU to provide me with the number of Full Time Equivalent students at each campus because I cannot rely on the HESA figures to which they're referring me.
The mere fact that the University receives a total pool of MaSN across its different campuses does not, of itself, entail that those places be 'allocated' to those campuses.
In his DN, the Commissioner took account of the Appellant's complaint that the 'information that the University and HESA had previously provided did not align' and that the Appellant 'therefore considered the HESA figures were unreliable which is which is why they were requesting a breakdown of the figures from the University' (para 12). However, the Commissioner also took account of the University's statement that the 'HESA data is also a particularly reliable source of information of this nature given that it is verified and audited by the University prior to submission' (DN, para 19). Given the findings that the Commissioner made under s21 FOIA, it was unnecessary for the Commissioner to go behind the accuracy of the University's figures since they were audited by HESA in any event.
There is a degree of semantics at play here. Ulster University know perfectly well what information I am seeking: I have asked for the MaSN places at each campus.
Now, whatever way they are distributed (and they have to be, they don't just magically float to each campus, a number is based at each campus and they'd have to be known), whether it be to specific courses, for example, the university would have to record this information on a central database to inform financial decision making.
The commissioner and UU argue that HESA is a reliable source of information because it is audited. As mentioned previously, the HESA numbers are of no use to me as a journalist who wants to report accurately.
The HESA website says UU has 34,550 students. I've just quoted you the figures UU provides in FoIs above (25,985). I believe the HESA site actually includes London and Birmingham branches under the banner of NI students – those campuses are in England, not NI. Hence why I need FoIs to show me the real picture.
I believe HESA also has Magee down as having over 9,000 students. Quite simply, it doesn't, people who sit a competency exam but are not studying on the campus should not be counted as students. The true figure is 5,227.
And UU doesn't include those sitting the competency exam in its own FoIs so why is HESA? And if doing so, HESA should add a caveat to explain they aren't full-time or even part-time students.
For the reasons set out above, I would ask the Tribunal to find in my favour and insist that Ulster University provides the figures I have asked for. This is a matter of national interest, as the lack of a sizeable university in Derry is affecting lives and livelihoods.
There is no independent oversight of universities in Northern Ireland, which there should be given past decision-making and those in more recent times which I pointed to.
It is grotesque that one city has 83% of students and another a tiny 9.7%. If people cannot see how these student places are distributed then there can be no trust in the system.
We disagree with the First Respondent's submission in its Response that the Notice of Appeal does not challenge the engagement of s. 43(2) FOIA and would be assisted by its submissions on all the exemptions about which conclusions were reached in the Decision Notice. In particular, the Tribunal would be assisted by the Information Commissioner's submissions on his basis for concluding that the 'would be likely to' limb of the exemption was met in the face of the public authority's sole reliance upon the 'would' limb.
…the Commissioner noted the University's position that the envisioned prejudice to its commercial interests would happen. While the Commissioner did not consider that the University had shown that the disclosure would be more likely to prejudice its commercial interests than not, he did conclude that the disclosure "would be likely" to prejudice those interests. Specifically, the Commissioner considered that, while the risk of other universities using this information was high, he was not convinced that prejudice was more likely to occur than not. He nonetheless considered that there was a real and significant risk that such information could be used to the University's detriment and, on that basis, concluded that the exemption was engaged.
…
The Commissioner did…accept the University's concession that there was a public interest in transparency and disclosure, albeit that he agreed with the University that this was outweighed by the public interest in the University "being able to protect its commercial interests and compete fairly in a commercial environment" (DN, para 32) and "being able to compete from as strong a financial position as possible" (para 33). The University's Response to the Appellant's appeal provides further details of its concerns, particularly vis-à-vis its "its attempts to compete with its significantly larger and more established neighbour in Queen's University, as well as those universities more farther afield.
The University does not determine in advance how many places there will be in each programme (other than Medicine, Dentistry and ITT) nor does it determine an allocation of, or cap on, places on each campus. Instead, the programmes run by the University are determined by the demand for places and their allocation through UCAS. As the UCAS process works through each year, there is a significant flux in the number of students accepted to study at each campus and accurate figures on how many students end up studying at each are not produced until enrolment has been completed in early October of any given year.
The University operates in a very competitive higher education market. There are only two main universities in NI – Queen's, a well-established Russell Group university with a significant stronghold in the international student recruitment market, and Ulster University, which is relatively new to the international market and competing against Queen's to secure traction and increase associated income streams in this area.
With cuts to government funding, and a MaSN cap on domestic recruitment, NI universities are required increasingly to diversify their income through the recruitment of GB/international students. Whilst international tuition fee levels are available online, it is important to note that most international student recruitment is supported by recruitment agents who are paid a fee for their services.
… the University was mindful that by detailing the amount generated to the University by individual international students, an analysis could be undertaken to review this against the published tuition fee level to ascertain the level of payments made to agents.
25. Given the highly competitive nature of the market, the Commissioner accepts that information relating to the University's strategies for recruiting international students and for managing any agencies that recruit international students is likely to be commercially sensitive.
…
31. In respect of the agents themselves, the Commissioner recognises that the requested information could be seen as equivalent to performance metrics – allowing each agent to see how it was performing relative to its competitors.
…the University maintains its position that providing detailed information on student income would give new or existing competitors (and, in particular, its neighbour Queen's University) key information about its operations which would affect its ability to be competitive in the area of student recruitment. Our position stands that disclosing the information would provide other institutions with otherwise undisclosed knowledge about our potential future recruitment strategies.
DISCUSSION
[1] Can Ulster University provide a financial breakdown on what each student enrolment, on each campus, generates for UU?
[2] How many full-time equivalents (FTEs) are based at each of UU's campuses?
[3] Can you provide documentation for the FTE figures you have shared with DfE and HESA?
[4] Can you also provide the number of MasN places you have allocated to each campus?
- Reconsider the Appellant's request afresh in relation to part 4 on the basis that the information is held by UU as explained above.
- Disclose the information held in relations to requests parts 1, 2 and 3 to the Appellant.
- UU must take these steps within 35 calendar days of the date of this decision and inform the Appellant of the outcome from taking those steps within the same time period.
Recorder Stephen Cragg KC
Sitting as a Judge of the First-tier Tribunal
Date: 24 April 2024
Date Promulgated: 25 April 2024
Note 1 https://ico.org.uk/for-organisations/foi/freedom-of-information-and-environmental-information-regulations/section-21-information-accessible-to-the-applicant-by-other-means/
[Back] Note 2 https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1006547/consolidated-ftt-grc-rules-21072021.pdf [Back]