A38/04
SHERIFFDOM OF GRAMPIAN,
|
INTERLOCUTOR In causa MRS. ISABELLE MACKENZIE, Pursuer Against CO-OPERATIVE GROUP (CWS) LIMITED, Defenders |
DINGWALL,
The Sheriff, having resumed consideration of the cause, Finds in fact: -
Finds in
fact and law:
Finds in
law:
THEREFORE
Sustains the pursuer's first plea-in-law to the extent of finding the pursuer
entitled to reparation through the defenders' breach of statutory duty, Sustains
the pursuer's second plea-in-law to the extent of the sum decerned for;
Sustains the defenders' second, fifth and sixth pleas-in-law, Repels the
defenders' first and third pleas-in-law; Grants decree against the defenders
for payment to the pursuer of the sum of
Four thousand, four hundred and sixty two pounds 80 pence (£4462.80)
sterling with interest thereon at the rate of eight per centum per annum from
25 October 2004 until payment: Certifies Mr. Sean Kelly, consultant orthopaedic
surgeon, Raigmore Hospital, Inverness, as a skilled witness; meantime Reserves
all outstanding questions of expenses and appoints parties to be heard thereon
on
NOTE
Introduction
[1] In this
action the pursuer sought reparation from the defenders in respect of injuries
which she claimed she had suffered in an accident in which she had been
involved in the course of her employment with them on
[2] The pursuer averred that the
accident had been caused by the fault and negligence on the part of her
employers, the defenders. She averred
that they had failed to take reasonable care for her as their employee. She averred that they ought to have instituted
a reasonable system of inspection and gritting of paving slabs, that they ought
to have provided workers in the area with access to grit or salt with which to
treat the ice. According to her
pleadings she had no knowledge of any such arrangements. She also averred that the system claimed by
the defenders to be in place would have been flawed, involving the need for the
employee to cross ice in order to gain access to the grit bin. She denied being affected by alcohol.
[3] Further she averred separately
that the accident had been caused by the defenders' breach of the statutory
duties imposed on them by Regulations 5 and 12 of the Workplace (Health, Safety
and Welfare) Regulations 1992. Those
Regulations imposed a responsibility on the employer to maintain the workplace
in an efficient state. Regulation 12
provides that the floor of a traffic
route shall be suitable for the purpose for which it is used and, so far as
reasonably practicable, kept free of any substance which may cause a person to
slip, trip or fall.
[4] In reply the defenders admitted
that on
[5] Against that background the
defenders averred that they had fulfilled all of the common law duties
incumbent on them and that they had provided the pursuer with a safe place of
work and had not exposed her unnecessarily to any risk of injury. They averred that, in the event that an
accident had occurred as averred by her, the pursuer was the author of her own
misfortune or that she had materially contributed to the accident. They averred that she had been affected by
alcohol on the day in question.
[6] With regard to the case against
them under the 1992 Regulations, the defenders averred that they had done all
that was reasonably practicable in terms thereof.
[7] Helpfully, in joint minute of
admissions number 14 of process, parties agreed the extent of damages in the
event of the defenders being found liable, on the basis of full liability, to
make reparation to the pursuer, namely £7438.
That sum was made up of solatium of £4,750, net loss of earnings from
the date of the accident to
[8] After commencement the action
proceeded along a conventional path.
Delay entered the process for different reasons but eventually a proof
before answer took place before me. Although
that started on
Assessment of the evidence
[9] Certain facts were agreed in the
joint minute of admissions. Beyond that,
the pursuer gave evidence and evidence was led on her behalf from Alexander
Mackenzie, Lorraine Mackenzie, Ian Cook and David John Nimmons. For the defenders evidence was led from Lorna
Gilbert and Sheena Rose. Taking account
of the submissions made for the parties, I made the following assessment of the
evidence.
Witnesses for the pursuer
Pursuer
[10] Mrs. Mackenzie was rather
nervous in giving her evidence. I
accepted her account of the circumstances of the accident. There were no other eye witnesses to what had
actually occurred. However, it was clear
that she had complained of her fall fairly soon after it had occurred and her
account had always and continued to be internally consistent.
[11] I had some difficulty in
accepting other aspects of the pursuer's evidence. In matters which it seemed she thought were
of significance to the success of her claim she was emphatic in giving accounts
of events quite at odds with other witnesses' versions of events. For example, she would not have it that it
was any part of her duties to check for ice and to apply grit or salt from the prominent
yellow grit bin. That was in direct
contradiction to the evidence of David Nimmons who said that she did know about
that aspect of the job and that he had previously seen evidence of grit having
been applied in a situation when the only person who could have done that was
the pursuer herself. She ascribed
motives to the witnesses Nimmons and Gilbert for giving false evidence against
her. When she gave that evidence, the
pursuer lacked credibility. I also did
not accept her evidence that she had signed a form as indicating that she had
received training when in fact she had not received it.
[12] The impression which I formed
was that the pursuer was endeavouring to persuade the court to find the defenders
entirely at fault. The picture which she
seemed to be painting was one in which she had received no relevant training at
all, yet had been invited to (and agreed to) fraudulently claim that she had
received training, and the defenders were employers who took no precautions
whatsoever to prevent her from slipping on ice and who had not told her
anything at all about what to do if she came across ice in the external area of
her workplace. When giving evidence of
that nature, she lacked credibility. She
sought to provide reasons for witnesses contradicting her, saying that they
were interested in furthering their careers with the defenders or had some sort
of grudge against her. Neither motive
was supported by any other witness and no witness at all seemed to bear any
ill-will towards Mrs. MacKenzie.
[13] The conclusion that I reached
was that she was credible and reliable so far as the circumstances of the
accident were concerned. Beyond that I
did not consider that I could place reliance on her evidence where it was
contradicted by other witnesses.
Alexander Mackenzie
[14] This witness was the pursuer's
husband. He was led in order to support
the pursuer's assertion that on the night before the accident she had not
consumed an excessive amount of alcohol.
He gave evidence to the effect that Mrs. Mackenzie had consumed three or
four glasses containing 'Bacardi' rum and retired to bed at about
[15] This witness was Mr. Mackenzie's
sister-in-law. She and her son had visited
Mr. and Mrs. Mackenzie on the evening of
Ian Cook
[16] This witness was a health and
safety officer with the defenders. He
did not know the pursuer. He had not been
involved for the defenders in any investigation into the pursuer's accident on
[17] My overall assessment of Mr.
Cook was that he was a credible witness.
However, it seemed to me that he was giving evidence regarding matters
outwith his area of responsibility and he was unable to give any specific evidence
regarding training of the pursuer or her awareness or otherwise of matters
germane to the subject-matter of this action.
David John Nimmons
[18] When he gave his evidence this
witness, aged 23, was a duty manager with the defenders at their shop in Wick,
[19] Mr. Nimmons did not remember
receiving any formal training himself regarding the checking for ice and
application of grit or salt. He recalled
being shown the grit bin and shovel by his supervisor Lorraine Davidson. He was emphatic that the pursuer knew about
the gritting procedure.
[20] I found Mr. Nimmons to be an
impressive witness. It was apparent from
his demeanour and the answers which he gave that he did not bear any ill will towards the pursuer. I did not consider that he was tailoring his
evidence to suit the convenience of his employers. He gave his evidence in a restrained
manner. His demeanour was that of a
witness endeavouring to tell the truth.
It was noteworthy that he was candid about his own lack of training
regarding gritting procedures. I found
him a credible and reliable witness. His
evidence was helpful in resolving disputes as to fact.
Witnesses for the defenders
Lorna Gilbert
[21] This was the witness whose
previous ill health had prevented her attending the first day of the
proof. In 2002 she had worked for a
cleaning company who held the contract for cleaning the defenders' shop in
Fortrose. In 2002 if she and the pursuer
were on the same shift, it was her habit to give the pursuer a lift to
work. On 31 December she had done
so. The only variation from the norm was
that the pursuer seemed to be running late when Miss Gilbert arrived in her car
outside her house. Further she said that
the pursuer smelt slightly of alcohol and said at one point that she had been
up drinking until
[22] Later in the morning the pursuer
had told her that she had fallen. She
could not remember if a reason for the fall had been given. Nor could she recall what the weather had
been like that morning.
[23] This witness did not seem given
to exaggeration. Neither did she seem to
bear any ill will towards the pursuer. She
was steadfast under cross-examination on the utterances of the pursuer. Her demeanour was that of an honest
individual endeavouring to recall an incident of little significance to her
from over four years previously. She was
credible and reliable.
Sheena Rose
[24] This witness was employed by the
defenders at their Fortrose shop premises and had worked there since 2001. Crucially she said that the supervisor on
duty, such as the pursuer, would have known to grit the external area at the
shop if it was slippy. She said that in
her view the pursuer would have known to do that. She also said that on
[25] Ms. Rose was not cross-examined
on behalf of the pursuer. Her demeanour
was that of an honest individual. She
was credible and reliable.
Submissions for the parties
Pursuer
[26] Mr. Kernaghan helpfully
lodged written submissions. He took me through those. They accurately reflect the pursuer's
arguments. They have been lodged in
process and need not be repeated herein.
Defenders
[27] On behalf of the defenders, Mr.
Mackenzie reminded me of the parties' respective cases on Record. In particular he pointed out that, in the
context of her case at common law, the pursuer had not averred what would have
been a reasonable system for the defenders to have in place to take reasonable
care for her safety in the circumstances of this accident. With regard to the case brought under the
1992 Regulations, the defenders had averred that they had done all that was
reasonably practicable.
[28] With regard to the evidence, Mr.
Mackenzie invited me to prefer the evidence of the pursuer's colleagues to her
own evidence whenever there was a conflict in their accounts of events. In particular they should be preferred on the
issues of training, the pursuer's prior knowledge of the existence of the grit
bin and its intended use and her statement regarding alcohol consumption and
the amount of sleep which she had got the night before the accident.
[29] Those witnesses did not have any
axe to grind, yet in evidence the pursuer had characterised their accounts as
lies.
[30] He invited me to disregard the
evidence regarding any alternative system such as checking the night before for
the likely temperature. He pointed out
that the pursuer had averred no such alternative case in her written pleadings.
[31] He contrasted the situation
found in the decision of Doherty v.
Artagen Properties Ltd. 1981 S.L.T. (Notes) 33 with the present case. In Doherty
there had been no steps taken by the defenders' employees to see that a
ramp in conditions of snow was safe, i.e. free of ice: in the present case a system was in place and
it failed because the pursuer herself had failed in her duties.
[31] He urged me to accept the
evidence of Mr. Cook to the effect that the pursuer would have received
adequate, relevant training.
[32] With regard to the case brought
under Regulations 5 and 12 of the 1992 Regulations, Mr. Mackenzie questioned whether
the pursuer had established any link between the slope of the ramp and her
accident: that was different from the situation in the case of Gilmour v. East Renfrewshire Council
Court of Session 5 December 2003 (unreported) in which a case brought successfully
under Regulation 12 had involved the combination of a ramp and a slippery
object, namely a discarded chip.
[33] With regard to Regulation 12(3)
he said that the defenders had fulfilled their duty to do all that was
reasonably practicable: that had been achieved by the pursuer being expected to
apply grit to the surface starting at the back door and working towards the
front door. The situation was similar to
that described in the decision McCondichie
v. Mains Medical Centre Court of Session 31 October 2003 (unreported) in
which the provision of a similar system to that in place in the present case
would have been all that was reasonably practicable if the Regulations had
applied to that pursuer.
[34] In all the circumstances, he
submitted that the pursuer's case at both common law and under the Regulations
failed and that the defenders should be assoilzied.
[35] In the event that I was
persuaded that liability did attach to the defenders, Mr. Mackenzie argued that
there should be a significant deduction from the damages awarded by reason of
contributory negligence on the pursuer's part.
She had substantially contributed to her own misfortune by reason of her
consumption of alcohol the night before, her knowledge of the need for the
surface to be gritted, her failure in her obligation as a pedestrian to watch
where she placed her feet and her obligation to avoid losing her footing. He referred in general terms to the list of
authorities for the defenders. The cases
listed therein provided a range of figures in similar cases. He suggested that a deduction of 75% was
justified in the circumstances of this case.
[36] Mr. Mackenzie suggested that
interest should run from the date of this judgement.
[37] Parties were agreed that the question of expenses
should be meantime reserved.
Discussion
[38] I have already given my views on
the credibility and reliability of the witnesses. Those views have consequences on certain
important issues.
[39] The first of those is that I was
satisfied that the pursuer was well aware of the availability of grit or salt
with which to treat any ice and the whereabouts of the shovel with which to
apply it. I was also satisfied that it
was one of her responsibilities as store supervisor to check the area outside
the shop for ice and, if appropriate, to apply grit or salt.
[40] The pursuer was a mature
adult. She must have been aware of the
risk of the presence of ice when she emerged from a car into the car park. If the ice had not melted, then the
temperature must have been below zero degrees Celsius. That level of cold would have been obvious to
any mature adult.
[41] The defenders had a system in
place to provide for the eventuality of ice outside the shop. They had provided a bright yellow grit bin
and a shovel with which to apply it.
[42] The evidence regarding the
training provided was unsatisfactory.
Even if the pursuer had received relevant training, two issues
arose. The first was how much, if any,
of the training had dealt with the treatment of ice. However, the system in place was not
complicated. In fact it was perfectly
simple and straightforward, namely the provision of grit or salt and a shovel
with which to apply it when ice was found outside the shop. Nothing could be simpler or more obvious.
[43] Whether the pursuer had received
training on this was not, in my view, when considering the common law case,
strictly relevant. That was because I
accepted as true the evidence from Mr. Nimmons that on previous occasions he
had seen evidence of grit having been applied in circumstances when that could
only have been done by the pursuer.
Accordingly, she was, on my assessment of the evidence, perfectly well
aware of the availability of the grit or salt, its storage location and the
location of the shovel with which to apply it.
She was also aware that it was her duty as the employee responsible for
the opening of the shop to apply it if required.
[44] In those circumstances for the
pursuer to set off from the front door of the shop without thinking to check
for ice was, in my view, foolhardy. The
question, so far as the common law case was concerned, was whether in that
situation the defenders had failed in any duty of care owed to the pursuer.
[45] From the evidence, it was clear
that the defenders had a system in place for the treatment of ice. That was hardly surprising, given that they
operated retail premises with a car park.
It seemed to me that, notwithstanding its simplicity, that system was
likely to be effective to prevent or minimise the occurrence of slips on the
ice by persons walking on the incline between the car park and the front door,
be they customers, other visitors to the shop or employees. A little care or forethought by the pursuer,
as the first person on the scene, might have prevented any slip by her at all.
[46] It was also worth examining the
basis on which the pursuer's case at common law was brought, both in respect of
the steps averred as required to fulfil the duty of reasonable care to the
pursuer and the factual situation averred and spoken to by her. The pursuer averred that the defenders ought
to have instituted a system of inspection and gritting of the area in question
and that they ought to have had grit or salt available to persons working in
that area. In evidence the pursuer said
that she had no knowledge of the
arrangements which the defenders had in place for gritting or salting at the
time and that she had received no
instruction or training on that.
[47] As already indicated, I have
accepted that the defenders did have a system in place and I have found that
the pursuer was well aware of it and had applied grit herself prior to the
accident. So far as the common law case
was concerned, the issue of training was neither here nor there. Common sense would alert a mature individual
to the possible presence of ice. When
that individual was the first person on the scene, then I think that to require
the operation of some elaborate system of checking air temperature the night
before and taking steps to apply grit or salt prior to the arrival of that
first employee at the site would have been to place a higher standard on the
employer than reasonable care. That is particularly
the case when the pursuer knew the location of the grit store, the shovel and
that it was her responsibility to apply it if necessary.
[48] Accordingly, I have decided that
the pursuer has failed to make out a case at common law against her
employers. In my view, they fulfilled their
duty of reasonable care towards her.
[49] However, matters did not stop
there. The pursuer also averred a
separate case under the 1992 Regulations.
In particular Regulation 12(3) provides that,
'So far as is reasonably
practicable, every floor in a workplace and the surface of every traffic route
in a workplace shall be kept free from obstructions and from any article or
substance which may cause a person to slip trip or fall.'
[50] It was not disputed that the
area where the pursuer fell was a traffic route in her workplace, or that ice
was a substance which may cause a person to slip trip or fall. In those circumstances the pursuer was
entitled to the protection of Regulation 12(3).
The issue therefore was whether what the defenders had done was
reasonably practicable. In McEwan at paragraph [22] Lord Emslie
said,
'Dealing first with
regulation 12(3) [of the 1992 Regulations] on which the pursuer principally
relied, it was a matter of agreement between the parties (rightly, in my
opinion) that in the circumstances of this case a breach would inevitably arise
unless the defenders could discharge the obligation of proving that it would
not have been reasonably practicable to prevent it.'
[51] That case had involved an
employee in a vehicle workshop slipping on spilt coolant fluid who, his lordship
decided on the balance of probabilities, had spilt the fluid himself. I found that the approach taken to the issue
of how to apply regulation 12(3) to the factual situation most helpful in the
present case. In my view, exactly the
same situation applies in this case. A
breach of regulation 12(3) would arise unless the defenders prove that that it
would not have been reasonably practicable to prevent it.
[52] It is at this stage that the
unsatisfactory nature of the evidence regarding training comes into play. The circumstances of the accident require to
be borne in mind. This case did not
concern the application of grit or salt to prevent the anticipated formation of
ice. This case concerned the pursuer
coming across and slipping on ice which had formed in the overnight period
prior to her arriving at work in the dark, early hours of a December morning.
[53] There was a significant gap in
the evidence regarding what was expected of the pursuer or any other employee
as to what to do when confronted with ice already formed in the area outside
the shop. In particular there was no
evidence whatsoever as to what instruction or training was given to her as to
how, when applying the grit or salt to the already icy surface, she should
protect herself from slipping thereon.
It was one thing to expect her, as the first employee on the site, to be
responsible for checking the ground conditions and, if necessary, spreading
grit or salt. It was quite another thing
simply to give her no advice or instruction as to how she should protect herself
from slipping on ice when she passed over an affected traffic route before it
had been treated with grit or salt. On
my construction, there was no satisfactory evidence of the defenders having
provided the pursuer with any such advice or instruction. The evidence regarding the content of the
training offered was vague; there was not even the shadow of evidence of
instruction or training having been given on this particular situation. That was important because an individual such
as the pursuer as the first employee to arrive at a workplace was equally
entitled to the protection of regulation 12(3) as any other employee arriving
later in the day.
[54] The question of statutory
liability to intoxicated persons does not arise. As it came out, there was no evidence on
which any finding could be made that the pursuer was intoxicated by alcohol at
the time of her fall. Whether she was
sitting up late or consuming alcohol into the early hours of the morning was
immaterial. Nobody said that she was
intoxicated or affected by alcohol in the morning.
[55] I have therefore
concluded that the defenders have failed to discharge the burden on them to
prove that it would not have been reasonably practicable for the breach of regulation
12(3) to be prevented. They are
therefore liable to make reparation to the pursuer.
[56] Breach of regulation
12(3) does not absolve an employee from the obligation to take reasonable care
for his own safety. Even though the
employer may have breached the terms of regulation 12(3), if the circumstances
warrant it, a deduction from any award of damages may be made if the employee
has been contributorily negligent. In
the present case, the pursuer was a mature individual. At that time of year she must have been aware
of at least the possibility of ice having formed overnight at her workplace,
which I noted was situated in the same village as her home. There was nothing to prevent her from
exercising care to protect herself from falling. It was apparent from her evidence that she
was oblivious to the possibility of ice.
While she seemed to have expected the defenders to have some system in
place, and it was reasonable for her to do, that did not remove all obligation
on her to assume that the ramp would be entirely risk free in the early hours
of a cold, December morning. That was
particularly the case when, as she well knew, she was the first employee to
arrive at the site and it was part of her duties to check for ice and, if
appropriate apply grit or sand to the external surfaces.
[57] I therefore decided
that the pursuer had contributed to her own misfortune. The assessment of the extent of contribution
by an individual to the circumstances giving rise to a claim is an exercise
which depends entirely on the circumstances of each individual case. Previous decisions can only give guidance as
to approaches taken.
[58] In the present case,
I have taken account of the following factors:
·
the
nature of the obligation placed on employers by regulation 12(3);
·
the
lack of evidence of training of the pursuer as to the procedure to be followed
by the first employee arriving at the site, where ice might be come across;
·
the
absence of evidence on the pursuer's part of any steps taken by her to take
reasonable care for her own safety when, as a mature adult, she might
reasonably have suspected the surface in question to be slippery by reason of
the possible presence of ice;
·
the
fact that the pursuer had only been employed by the defenders since February 2002.
[59] Taking account of
those factors, I have decided that the pursuer was responsible for the accident
to the extent of two-fifths, with the major responsibility for breach of the statutory
case resting with the defenders to the extent of three-fifths. Damages having been agreed, on full
liability, at the sum of £7438, the pursuer is entitled to decree for
three-fifths thereof namely £ 4462.80.
[60] With regard to
interest, I noted from the joint minute of admissions that the elements of the
agreed damages relating to the past included interest to the date of lodging
thereof, namely 25 October 2004, which was the first date on which a diet of
proof had been assigned (although that diet was discharged on the motion of the
pursuer). Given that I have found in
favour of the pursuer, in my view she is entitled to interest on the sum
awarded in her favour at the judicial rate from that date until payment.
Expenses
[61] I have certified Mr. Kelly as a
skilled witness. Otherwise, as requested
by both parties, I have allowed a hearing on expenses to be assigned.