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COLIN MATHER AGAINST EASYJET AIRLINE COMPANY LTD AND ANOTHER [2023] ScotCS CSIH_8 (10 February 2023)
URL: http://www.bailii.org/scot/cases/ScotCS/2023/2023_CSIH_8.html
Cite as:
2023 GWD 5-60,
2023 SC 171,
[2023] ScotCS CSIH_8,
[2023] CSIH 8,
2023 SLT 209
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FIRST DIVISION, INNER HOUSE, COURT OF SESSION
[2023] CSIH 8
PD159/19
Lord President
Lord Pentland
Lady Wise
OPINION OF THE COURT
delivered by LORD CARLOWAY, the LORD PRESIDENT
in the reclaiming motion
in the cause
COLIN MATHER
Pursuer and First Respondent
against
(FIRST) EASYJET AIRLINE COMPANY LIMITED
First Defenders and Reclaimers
and
(SECOND) DRK HAMBURG MEDISERVICE gGmbH
Second Defenders and Second Respondents
______________
Pursuer and First Respondent: Di Rollo KC, Thornley; Digby Brown LLP
First Defenders and Reclaimers: McBrearty KC, Pugh KC; Clyde & Co (Scotland) LLP
Second Defenders and Second Respondents: Shand KC; DAC Beachcroft LLP
10 February 2023
Introduction
[1]
The pursuer requires to use a wheelchair. On 15 May 2017, he was injured when
2
disembarking an easyJet flight from Edinburgh to Hamburg. He was severely injured when
he fell from a wheelchair which was being pushed along an air bridge by an employee of
DRK, namely Daniel Heinz. The pursuer sues easyJet under the Montreal Convention. It is
not disputed that easyJet are liable under the Convention to compensate the pursuer for his
loss up to the equivalent of a specific number of Special Drawing Rights; worth about
£146,000 at the time of the accident. The pursuer claims damages from easyJet in excess of
that amount, again under the Convention, on the basis that Mr Heinz was an agent of
easyJet. If he was not an agent of easyJet, the pursuer has an alternative case against DRK
under German law, based upon DRK's vicarious liability for the actings of their employee.
[2]
EasyJet accept that Mr Heinz was at fault. Their defence is that he was not their
agent. EasyJet contend that they are not liable for the excess loss; the damage having been
caused not by them but solely by a third party. Alternatively, if they are liable because
Mr Heinz was their agent, they make a claim for a contribution from DRK under English
law, which failing German law. DRK table a wide-ranging defence, which includes several
permutations. At times they seemed to be maintaining that easyJet alone were responsible
for the actings of Mr Heinz. They were certainly arguing that they were not vicariously
liable for their employee's actings under the applicable German law. Mr Heinz had not been
at fault. In any event, the claim was time barred under both the Montreal Convention and
German law. The English law of limitation relative to contribution, in terms of which the
claim would not be time barred, was not applicable.
[3]
The Lord Ordinary determined ( [2022] CSOH 40 ) that Mr Heinz had been acting as
easyJet's agent. The accident had been caused by the negligence of Mr Heinz. EasyJet were
liable for the whole damages. The law applicable to easyJet's contribution claim was
3
German. It was not disputed that, under German law, the claim was time barred. The
issues in this reclaiming motion (appeal) are broadly whether the Lord Ordinary`s
conclusions are correct. In addition, it is said that the Lord Ordinary failed to address other
issues which had been put before him, including DRK's vicarious liability for Mr Heinz
under German law and the applicability of the English law of limitation to the contribution
claim.
The Convention, EU Regulations, German and English law
The Montreal Convention for the Unification of Certain Rules for International Carriage by
Air
[4]
The Montreal Convention of 1999 is incorporated into domestic law by the Carriage
by Air Act 1961, as amended by the Carriage by Air Acts (Implementation of the Montreal
Convention 1999) Order 2002/263. It provides:
"Chapter III (Liability of the Carrier and Extent of Compensation for Damage)
Article 17 ... Injury of Passengers Damage to Baggage
1.
The carrier is liable for damage sustained in case of ... bodily injury of a
passenger upon condition only that the accident which caused the ... injury
took place on board the aircraft or in the course of any of the operations of
embarking or disembarking.
Article 21 Compensation in Case of ... Injury of Passengers
1.
For damages ... not exceeding [113,100]
1
Special Drawing Rights for each
passenger, the carrier shall not be able to exclude or limit its liability.
2.
The carrier shall not be liable for damages ... to the extent that they exceed for
each passenger [113,100] Special Drawing Rights if the carrier proves that
(a)
such damage was not due to the negligence or other wrongful act or
omission of the carrier or its servants or agents; or
(b)
such damage was solely due to the negligence or other wrongful act
or omission of a third party.
1
The original figure was increased by the Carriage by Air (Revision of Limits of Liability under the
Montreal Convention) Order 2009; that figure is now 128,821 in terms of a 2021 Order.
4
Article 26 Invalidity of Contractual Provisions
Any provision tending to relieve the carrier of liability or to fix a lower limit than
that which is laid down in this Convention shall be null and void ...
...
Article 29 Basis of Claims
In the carriage of passengers, ... any action for damages, ... can only be brought
subject to the conditions and such limits of liability as are set out in this Convention
... ".
[5]
Article 30 provides that if an action is brought against an "agent" of a carrier, then
the agent can avail himself of the limitations on liability to which the carrier is entitled.
Article 35 states that the right to damages "shall be extinguished" if an action is not brought
within a period of two years. Article 37 provides that nothing in the Convention prejudices
whether a person, who is liable for damages under the Convention, has a right of recourse
against another person.
EC Regulation 1107/2006 concerning the rights of disabled persons and persons with reduced
mobility when travelling by air
[6]
The preamble to the PRM Regulation explains that its purpose is to ensure that
disabled persons and those with reduced mobility have comparable opportunities for air
travel as other citizens of the single market (recital (1)). Assistance to meet their needs ought
to be provided at the airport and on board, including any necessary staff and equipment
(rec (4)). Assistance should be from a designated point of arrival at the airport and to a
designated point of departure from the destination airport, including embarking and
disembarking the aircraft (rec (5)). Responsibility should be that of airports' "managing
bodies" (rec (6)), but they may contract with third parties, including carriers, to provide the
5
designated assistance (rec (7)). Financing is spread amongst all passengers, with a levy
being charged to each carrier using the airport (rec (8)).
[7]
The Articles of the Regulation detail what has to be done in relation to the
designation of the point at which persons can "announce their arrival... and request
assistance" (Art 5). Carriers have to inform passengers about how they can notify them of
their need for assistance and this information must be conveyed by the carriers to the
relevant airport (Art 6). As soon as possible after the departure of the flight, the carrier has
to inform the destination airport (if it is within the EU) of the nature of the assistance
required upon arrival (ibid). Article 7(6) states that, when a disabled or reduced mobility
passenger arrives at the airport:
"... the managing body of the airport shall be responsible for ensuring the provision
of the assistance specified in Annex I in such a way that the person is able to reach
his or her point of departure from the airport ...".
One of the forms of assistance contained in Annex I is the provision of a wheelchair. The
Articles go on to provide for the various requirements already described in the recitals. The
airport is responsible for ensuring that the assistance is provided without any additional
charge to the disabled or reduced mobility passenger (Art 8(1)). Instead, the cost of
assistance is levied by the airport against the carriers (Art 8(4)). The airport can provide the
assistance itself or it can sub-contract this to, amongst others, the carrier (Art 8(2)). Carriers
are required to provide certain facilities on board the aircraft, including the use of toilet
facilities (Art 10; Annex II).
Regulation (EC) 864/2007 ... on the law applicable to non-contractual obligations (Rome II)
[8]
Recital 17 of this Regulation states that the applicable law for non-contractual
6
obligations should be determined on the basis of where the damage occurs. In personal
injury cases this is where the injury is sustained. Article 4 therefore provides that:
"1.
... the law applicable to a non-contractual obligation arising out of a
tort/delict shall be the law of the country in which the damage occurs ...
...
3.
Where it is clear ... that the tort/delict is manifestly more closely connected
with a country other than that indicated in paragraph ... 1 ... the law of that other
country shall apply. A manifestly closer connection with another country might be
based ... on a pre-existing relationship between the parties, such as a contract, that is
closely connected with the tort/delict in question."
Article 15 states that the applicable law governs the basis and extent of liability (15(a)), the
manner in which the obligation can be extinguished and the rules of prescription and
limitation (15(h)).
German law
[9]
The German Civil Code, in so far as potentially relevant, provides as follows:
"Section 195
Standard Limitation Period
The standard limitation period is three years.
...
Section 199
Commencement of the standard limitation period and maximum limitation periods
(1)
The standard limitation period commences at the end of the year in which:
1.
the claim arose and
2.
the obligee obtains knowledge of the circumstances giving rise to the
claim and of the identity of the obligor ...
...
Section 823
Liability in damages
(1)
A person who, intentionally or negligently, unlawfully injures the ... body ...
of another person is liable to make compensation to the other party for the damage
arising from this.
7
...
Section 831
Liability for vicarious agents
(1)
A person who uses another person to perform a task is liable to make
compensation for the damage that the other unlawfully inflicts on a third party when
carrying out the task. Liability in damages does not apply if the principal exercises
reasonable care when selecting the person deployed and, to the extent that he is ... to
manage the business activity, in the ... management, or if the damage would have
occurred even if this care had been exercised."
English law
Carriage by Air Act 1961
[10]
Section 5 of the 1961 Act, so far as applicable to England and Wales, reads:
"Time for bringing proceedings
(1)
No action against a carrier's servant or agent which arises out of damage to
which any of the Carriage by Air Conventions applies [shall]... be brought
after more than two years, reckoned from the date of arrival at the
destination...
(2)
[Article 35 of the Montreal Convention] shall not be read as applying to any
proceedings for contribution between persons liable for any damage to which
any of the Carriage by Air Conventions relates ..."
Civil Liability (Contribution) Act 1978
[11]
Section 1 of the 1978 Act sets out the English law on "entitlement to contribution". It
provides that:
"(1)
... any person liable in respect of any damage suffered by another person
may recover contribution from any other person liable in respect of the same damage
(whether jointly with him or otherwise).
...
(3)
A person shall be liable to make contribution ... notwithstanding that he has
ceased to be liable ... unless he ceased to be liable by virtue of the expiry of a period
of limitation or prescription which extinguished the right on which the claim against
him in respect of the damage was based.
...
8
(5)
A judgment... in any part of the United Kingdom... shall be conclusive in the
proceedings for contribution as to any issue determined... in favour of the person
from whom the contribution is sought.
(6)
References ... to a person's liability in respect of any damage are references to
any such liability which ... could be established in an action brought against him in
England and Wales ...".
Section 2 sets the level of apportionment as "such as may be found... to be just and equitable
having regard to the extent of that person's responsibility for the damage...". The level of
contribution can amount to a complete indemnity (s 2(2)).
Limitation Act 1980
[12]
This Act governs the general time limit for claiming contribution as follows:
"10(1) Where under section 1 of the Civil Liability (Contribution) Act 1978 any
person becomes entitled to a right to recover contribution in respect of any damage
from any other person, no action to recover contribution by virtue of that right shall
be brought after the expiration of two years from the date on which that right
accrued."
Subsections (2), (3) and (4) provide that the date of accrual is when the person is held liable
in a civil judgment or in a settlement.
Facts
[13]
The pursuer had been rendered an incomplete paraplegic as a result of an accident in
2009. He required the use of a wheelchair. He was nevertheless an active self-employed
consultant whose business caused him to be a frequent air traveller. He booked a seat on an
easyJet flight from Edinburgh to Hamburg; scheduled to depart on 15 May 2017. He
notified easyJet that he required special assistance. The extremely detailed terms and
conditions relative to his booking included a section on "Pre-booked Assistance"
(condition 12.3). This stated that the passenger was to advise a member of easyJet's staff on
9
arrival at the airport and they would organise assistance (12.3.1). This is consistent with the
pursuer's boarding pass which noted that he had asked for special assistance and asked him
to contact a member of staff (presumably easyJet staff) at the bag drop area.
[14]
The terms and conditions continue:
"12.3.6 The provision of assistance through the airport, onto the aircraft and through
the arrivals process at the destination is the responsibility of the relevant Airport
Authority. Concerns about the level of service provided should be directed to the
Airport Authority as appropriate."
The conditions contained provisions whereby the law relating to the contract of carriage
would be that of England and Wales and the parties were subject to a non-exclusive
prorogation of the jurisdiction of the courts of England and Wales (condition 29).
[15]
The flight was delayed, as was the pursuer's disembarkation on arrival at Gate 7B in
Hamburg. His wheelchair was in the hold. He was given help in the form of two assistance
personnel, including Daniel Heinz. These were employees of DRK; a non-profit
organisation contracted by the airport, in terms of a "Master agreement", to provide
assistance for passengers covered by the PRM Regulation. This agreement provided (s 7)
that DRK were liable for all damage incurred during the performance of their services and
required to indemnify the airport against claims by third parties. DRK had to take out
public liability insurance to cover personal injury losses of up to 2.5 million.
[16]
The pursuer was helped first from his seat to the door of the aircraft. This was done
using an aisle chair, which is kept on board the aircraft. At the door, he was lifted into an
airport wheelchair and pushed by Mr Heinz up an air bridge towards Gate 7B at the
terminal. The air bridge had been refurbished and returned to service about two months (or
possibly a shorter period) previously. The pursuer thought he had been pushed "quite
briskly". At the point where the bridge joined the terminal, the wheelchair stopped abruptly
10
and the pursuer was ejected from it; landing on the floor just inside the terminal threshold.
The wheelchair had struck a raised edge at that point. As a consequence of this incident the
pursuer suffered serious injuries.
[17]
The pursuer sues easyJet for £1m under the Montreal Convention, first in relation to
their liability to pay up to 113,100 SDRs and, secondly, for the balance on the basis that
Mr Heinz, for whose actings DRK were responsible, was acting as easyJet's agent. EasyJet
maintain that DRK were not acting as their agents. In any event, they seek a contribution
from DRK on the basis of the law of the contract (English law), which failing that Mr Heinz
was at fault under section 823 of the German Civil Code. DRK are vicariously liable for his
actings under section 831, but English law then governs the relevant contribution. The
pursuer has an alternative claim against DRK under German law.
Selected Evidence
German law
[18]
Dr Petra Schaaff is a German lawyer based in Hamburg. On 2 November 2021, in
response to instructions from the pursuer's law agents, she reported on the concept of
vicarious liability in German law; referring specifically to section 831 of the German Civil
Code. Her report was adopted in her testimony. Where a person was injured unlawfully by
an employee, the employer could escape liability if he had fulfilled his duty of care in the
selection, supervision and training of the relevant person. The standard to be applied
depended on the risk involved. A person who was selected carefully might not remain so.
The employee would require continuous supervision and training. Reference was made to
Palandt: Bürgerliches Gesetzbuch (a commentary on the Code) (78th ed) section 831 para 13).
11
[19]
According to Dr Schaaff's understanding of the facts, the air bridge had been
refurbished and put back in service on 10 March 2017. The employee had his last training
session prior to that on 21/22 February. He had not worked on the new bridge prior to the
accident on 15 May 2017. He had said that he had no reason to expect a difference in level at
the connection between the bridge and the terminal, as this was not normal. This, according
to Dr Schaaff, showed that he had not been sufficiently trained and made familiar with the
new bridge's features and hazards. DRK could not rely on the exoneration provision in
section 831. The accident would not have happened if the employee had been duly
supervised.
[20]
In her testimony, Dr Schaaff referred to the need for the employer to supervise the
employee and for there to be checks and controls to make sure that he was still doing his
best and doing it safely. If DRK had been unaware of the hazard on the bridge, then they
should have been so aware. They had close contact with the airport and obtained regular
reports of things that had changed; including any structural modifications. It was not
necessary to prove negligence for section 831 to apply. All that was needed was that
damage had been caused unlawfully. There was almost invariably unlawfulness if an
accident had occurred. Either the employee or the employer had done something wrong.
[21]
Dr Schaaff referred to the standard limitation period of three years in section 195 of
the Code. That period, in terms of section 199(1), started at the end of the year in which the
accident occurred. It was agreed by joint minute that the action had been served timeously
on DRK by the pursuer on 30 June 2020.
[22]
Marcel Hohagen is a partner in the German law firm BLD (Bach Langheid Dallmayr)
and is based in Cologne. He was engaged by DRK's law agents. He provided a report
12
dated 2 November 2021 to which he referred during his testimony. In discussing the
Montreal Convention from a German point of view, he referred to the German text, which
uses "Leute" (people) instead of the German for "agents". Looking at Article 17 of the
Convention, Mr Hohagen referred to what he described as a common understanding in the
legal literature, at least in Germany, of the "gate-to-gate" principle whereby the carrier is
responsible for what happens in between the departure and arrival gates, in cluding the path
over a bridge up to an arrivals' gate. Mr Hohagen's report refers, at footnote 3, to an article
by Alexander, in VersR 2018, 939 (942). This comments on the German Federal Court of
Justice case of X ZR 30/15 on 21 November 2017 which found the carrier liable for a slip on a
damp spot on an air bridge. Until he reaches the arrivals' gate, the passenger:
"has no way out, is restricted in his/her movement and needs guidance at least by the
air carrier to get out. He/she is in [the] custody of the air carrier. In turn, where the
air carrier uses services by third parties to provide his/her customer with its own
transportation services, those third parties are consequently to be qualified as `Leute'
in terms of Art. 30 MC, as otherwise the sharing of the air carrier's work with
subcontractors could reduce responsibility and liability, which is contrary to the
intention of the MC to form a unified regime of liability for the air carrier in favour of
the passenger".
EasyJet's duty to provide the pursuer with assistance was demonstrated by the terms of
DRK's agreement with the airport. This provided that the carrier had to send a message
requesting the assistance in advance. DRK acted for the airport in agreeing a service
contract with the carrier and the airport was entitled to charge the carrier for DRK's services.
In order to fulfil their duties, the carrier subcontracted with the airport and the airport
subcontracted with DRK.
[23]
Mr Hohagen described how vicarious liability operated in German law. It was
covered by section 831 of the Civil Code. The principal was not liable if he exercised
reasonable care when selecting the agent provided that he monitored and trained the agent
13
diligently. In relation to the fault of DRK's employee under section 823, the German courts
would probably determine the case on the basis of whether Mr Heinz should have noticed
the ridge which caused the wheelchair to stop. The German Federal Court had ruled that
operators of hospitals and care homes had specific duties of care when transporting people
with reduced mobility. Such activities had to be carried out "with such care that a fall of
those persons is excluded". A fall indicated a breach of duty. A hospital would have the
burden of proof of demonstrating that the fall was not as a result of careless conduct by the
nurse. The German courts would probably require the nurse to be aware of any hazards on
the path to be taken by the wheelchair. Here the ridge had been marked by a yellow strip.
A German court would assess for itself whether the ridge was visible, having regard to
whether the employee had previously used the path to reach the aircraft. If the employee
was at fault, it was a matter of fact whether DRK had adequately monitored and trained
him.
[24]
In his testimony, Mr Hohagen explained that the first question was whether DRK's
employee had acted unlawfully. If he had, the next question was whether DRK had a
defence of having properly selected, trained and managed their employee in terms of
section 831. They would also have a defence if the accident would have happened in any
event. For vicarious liability to arise under 831, it was not necessary for the employee to
have acted intentionally or negligently (cf s 823). It was enough that the act was unlawful in
that it injured the other person in breach of the duty to keep the person safe. The German
Federal Court had set very high standards for those pushing a wheelchair.
14
[25]
In a second report Mr Hohagen explained the German law on contribution between
wrongdoers. As it is agreed that any such claim is time barred, it is not necessary to set out
the terms of this report or the relative testimony.
English law
[26]
Katherine Howells is a barrister in London. In advice given to easyJet's law agents
dated 17 December 2021, she stated that apportionment of liability in English law was
governed by section 1(1) of the Civil Liability (Contribution) Act 1978. The amount of
apportionment was such as the court found "just and equitable" (s 2(1)) and could amount
to a complete indemnity (s 2(2)). Section 10 of the Limitation Act 1980 provided that a claim
for contribution must be brought within two years from the date when the right accrued.
The right accrued when judgment was passed or an arbitration award was made against a
person or when a person agreed to make payment in compensation for damage (ss 10(2)
(4)). Section 5(2) of the Carriage by Air Act 1961 had the effect that the limitation provisions
of Article 35 of the Montreal Convention did not apply to any proceedings for contribution
between persons liable for damage to which the Convention related. The operative
provisions were those in the 1980 Act which permitted a claim for contribution within two
years of the judgment, arbitration award or settlement.
[27]
Michael Nkrumah is a barrister in London. In his advice to DRK's law agents of
5 January 2021 (sic 2022), he agreed with Ms Howells that contribution was dealt with by
section 1(1) of the 1978 Act and that the right did not accrue until judgment or settlement.
He fixed upon section 1(6) which restricted the definition of liability to that which "could be
established in an action brought ... in England and Wales". A foreign, including a Scottish,
judgment did not create a liability. It was unlikely that the courts in England and Wales
15
would have jurisdiction in an action against DRK. DRK's liability to the pursuer could not
be established in the courts of England and Wales when the pursuer had sought decree in
another forum. From this it followed that section 1 did not apply to provide a right of
contribution.
[28]
Mr Nkrumah also focused on section 1(3) of the 1978 Act, whereby liability would
exist notwithstanding that the person had ceased to be liable, unless that cessation occurred
as a result of the application of limitation or prescription in a manner which extinguished
the right underlying the claim. If the Montreal Convention applied, Article 35 operated to
extinguish the pursuer's claim against DRK after two years. The 1980 Act applied to the
claim for contribution unless it had already been extinguished, which it had been.
[29]
In supplementary advice dated 20 January 2022, Ms Howells commented that if
Mr Nkrumah was right about a foreign judgment not creating a liability, a claim for
contribution could never be made under English law in any foreign proceedings. The
judgment would not be foreign in the jurisdiction in which the claim was being heard. A
judgment in the present action would be conclusive, in so far as favouring DRK, in any
contribution proceedings (1978 Act, s 1(5)). That would be a strange provision if no
contribution proceedings could be raised under English law because the case progressed in
Scotland. The same applied, given the availability of mechanisms for cross-border
enforcement. Reference was made to Roberts v SSAFA [2021] QB 859. There was no need for
the liability to be established in England and Wales or for there to be any proceedings at all.
The requirement in subsection 1(6) was a reference to the type of claim; ie one of a character
that could be made out in England and Wales. This was such a case. The pursuer could
have raised proceedings against easyJet in England and then convened DRK.
16
[30]
The pursuer's claim against easyJet was under the Montreal Convention, but that
against DRK was under German law. Article 35 of the Convention provided an "extinctive"
time bar but only in relation to the liability of the carrier for damage pursuant to Article 17.
A claim for contribution, which was made against the carrier outwith the Article 35 time
limit, would fail. Here the claim was not made against the carrier but by the carrier.
Limitation was governed by section 5(1) of the 1961 Act. This barred rather than
extinguished the claim, leaving an action for contribution open in terms of the 1978 Act.
Testimony on the facts
[31]
Mr Heinz was not called upon to testify.
[32]
Celine McGuigan, who was easyJet's Ground Ops Customer Operations Manager
and formerly their Accessibility Manager, did testify. She described the responsibilities of
the airport and the airline in terms of the PRM Regulation. She regarded easyJet's
responsibility, apart from pre-notification to the airport of the need for assistance, as
"primarily" on board the aircraft. Apart from the aisle chair, which easyJet provided on the
aircraft, all the specialist equipment would be supplied by the airport or their contractors.
Ms McGuigan spoke to the levying of the PRM charge; separate from the landing charge.
[33]
Frank Kohlstädt was the head of DRK at Hamburg airport. He spoke to DRK
providing a small loading chair for use on board the aircraft (cf Ms McGuigan) and the
transfer to the passenger's own or another wheelchair at the aircraft's door. Mr Heinz had
previously trained as a paramedic. He had further training by DRK on wheelchair handling
and airport operations. Every year there was four hours of training on wheelchairs. There
was constant, but not regular, monitoring of employees.
17
[34]
Mr Kohlstädt had been told of the pursuer's accident in the evening, when he had
been at home. Mr Heinz had told him what had happened; that the wheelchair had "caught
on a rim and the passenger slid out of the wheelchair". This had occurred at a new bridge at
Gate 7B. Hamburg airport had eight bridges. The new bridge had been in use since
10 March 2017 (the witness later said he did not know this). Mr Kohlstädt had not used, or
been to, that bridge before. He did not think Mr Heinz had used it previously either. The
next day he took photographs which showed the "ridge" and a yellow line. He had not seen
such a ridge before in the airport. He had been told by Mr Heinz that the yellow tape had
been put down after the accident and the ridge later eliminated. Previously, he had
assumed that the surface at the join between the terminal and the bridge would be
"smooth". No other bridge had a ridge. Mr Heinz had had refresher training in February
2017. He was a reliable employee.
The Lord Ordinary's decision
[35]
The Lord Ordinary determined that an autonomous approach had to be adopted in
relation to the interpretation of the Montreal Convention. That approach had been
described in King v Bristow Helicopters 2002 SC (HL) 59 (at paras 76 to 82). The Lord
Ordinary had been referred to a series of cases in the United States and one from England,
from which he determined that the test of whether a person was an agent of the carrier had
initially been whether the task was one which the carrier was legally required to perform,
but this had developed into whether the task had been "in furtherance of the contract of
carriage".
18
[36]
The Lord Ordinary observed that there had been no suggestion that DRK had been
under any contractual obligation to provide services to easyJet. Rather, they were
contracted by the airport and were, in Scots law terms, independent contractors. The Lord
Ordinary noted that, when a passenger required assistance, the practice was for easyJet to
notify the airport in advance and for the airport to arrange the personnel to attend and to
provide assistance on disembarking. Where the PRM Regulation applied, these services
were paid for through a levy on each passenger, which was separate from the landing
charge. This levy would form part of the ticket price. In these circumstances, the Lord
Ordinary concluded that DRK were the agents of easyJet within the meaning of Article 17 of
the Montreal Convention. The services were provided to easyJet in furtherance of the
contract of carriage. These services were those which easyJet would have been required by
law to provide, had DRK not done so.
[37]
The Lord Ordinary held that the accident was due to the "negligence" of DRK's
employee, Mr Heinz. Mr Heinz had not given evidence, but Mr Kohlstädt had reported that
Mr Heinz had said that the wheelchair had caught on a ridge, as a result of which the
pursuer had slipped out. Mr Heinz had been under a duty to keep a look out for dangers
and not to push the wheelchair too quickly. Had he been keeping a proper lookout, he
should have seen the ridge and manoeuvred the wheelchair safely over it. On that basis,
easyJet were liable for unlimited damages under the Montreal Convention as they had not
proved that the injury was not due to their own negligence, or other wrongful act or
omission, or that of its agents. On the contrary, the pursuer had proved that the accident
had been caused by the negligence of Mr Heinz. The rights of a passenger under the
Convention were not affected by the PRM Regulation.
19
[38]
On easyJet's claim for a contribution from DRK, the Lord Ordinary noted that
Article 37 of the Montreal Convention provided that the Convention was without prejudice
to whether a person had a right of recourse against another person. He first needed to
determine what law applied. DRK had not been party to the contractual choice of law
clause. Applying Article 4(1) of Rome II, the Lord Ordinary held that German law applied
to the contribution claim as the country in which the damage had occurred. It was not
disputed that the claim for contribution had to have been brought, in terms of section 199 of
the German Civil Code, by 31 December 2020. It followed that the claim for contribution
was time barred since it had only been introduced by amendment in November 2021. The
Lord Ordinary did not express a view on whether, under German law, DRK were
vicariously liable for Mr Heinz's actions nor on what the position under English law might
have been in relation to any time bar of the contribution claim.
[39]
The Lord Ordinary declared that easyJet were liable to make reparation to the
pursuer without limit of liability. The case would progress to a proof on quantum. EasyJet's
claim for contribution from DRK was governed by German law and was barred by the
expiration of the limitation period. The Lord Ordinary assoilzied DRK from the conclusions
of the summons and the claim for contribution.
Submissions
EasyJet
[40]
EasyJet submitted that domestic law was suspended by the terms of the Montreal
Convention (Abnett v British Airways 1997 SC (HL) 26; El Al Israel Airlines v Tseng 525 US 155
(1999)). The Convention governed liability according to clear, easily-determined bright
20
lines. The central contention was that the Lord Ordinary erred in holding that DRK were
their agents. The test for whether a party was the agent of the carrier was whether the task
which the person was carrying out: (i) was being done in furtherance of the contract of
carriage; and (ii) was something which was capable of being carried out by the carrier.
There was no dispute that the services which DRK were providing were connected to the
contract. However, the Lord Ordinary had failed to apply the second part of the test. It was
not easyJet's responsibility to assist the pursuer with disembarking. They could not carry
out the task of disembarkation. The PRM Regulation placed responsibility for assisting the
pursuer with embarking and disembarking on the airport. That was reflected in the
contractual arrangements between easyJet and the pursuer. The PRM Regulation had no
bearing on the meaning of agent under the Convention. Its provisions were not being used
to interpret the Convention. However, as a matter of fact, responsibility for assisting the
pursuer lay with the airport in terms of the Regulation. That was part of the factual
background to which the Convention had to be applied. Applying the definition of agent in
Articles 17 and 21 to that background, DRK were not easyJet's agent. They were a third
party. The same interpretation of agent must apply where an accident occurs outwith the
EU, but the result may not be the same, as different arrangements were made in different
countries.
[41]
The relationship between easyJet and DRK was not one of principal and agent.
EasyJet had no authority or control over DRK. The Lord Ordinary failed to apply the views
expressed in the courts of other jurisdictions, especially those in the United States. In
contrast to the facts in the US cases, upon which the pursuer had founded (Johnson v Allied
Eastern States Maintenance 488 A 2d 1341 (1985); Julius Young Jewelry Manufacturing Co v Delta
21
Air Lines 67 AD 2d 148 (1979); Waxman v CIS Mexicana De Aviacion 13 F Supp 2d 508 (1998)
and Baker v Lansdell Protective Agency 590 F Supp 165 (1984)), there was no contract between
easyJet and DRK. The Convention sought to limit the liability of persons who performed
services in furtherance of the contract of carriage (Johnson v Allied Eastern States Maintenance;
Croucher v Worldwide Flight Services 111 F Supp 2d 501 (2000); Carroll v United Airlines 325 NJ
Super 353 (1999); Waters v Port Authority 158 F Supp 2d 415 (2001)). It was not surprising
then that the courts in the US had granted the protection of the Montreal Convention in
circumstances where there was a contract between the carrier and the service provider.
EasyJet had no involvement in DRK's selection; that was done by the airport. They were the
airport's agent. DRK could not be agents of both the airport and the carrier. The implication
of the Lord Ordinary's opinion was that the airport itself was an agent of the carrier, which
could not be correct (Shawcross & Beaumont: Air Law at 507).
[42]
The Lord Ordinary failed to take the purpose of the Montreal Convention into
account. This was to provide clarity and certainty on the limits of liability, so that carriers
could arrange their affairs and obtain appropriate insurance. The Convention was a
compromise between passengers and carriers; with the introduction of liability without fault
for the benefit of passengers being balanced against a limitation of that liability for the
benefit of carriers. In some cases the application of that balance could leave a pursuer
without a remedy (El Al Israel Airlines v Tseng). That would not be the situation here, as
easyJet accepted that they were liable to the pursuer up to the value of 113,100 SDRs.
Liability was limited not only in the case of incidents occurring after disembarkation, but
also when they were caused by a third party. The airline was entitled to the benefit of this
limitation. The Lord Ordinary required to explain how imposing liability on easyJet was
22
consistent with the need for certainty. If easyJet were responsible for all aspects of travel,
even those in which they were not involved, that would be contrary to the Convention's
purpose. EasyJet's insurers would require to ascertain the extent of DRK's and the airport's
losses record in order to assess their potential liability. The scheme as a whole required to
be considered, including the fact that DRK had their own insurers who might have to
compensate the pursuer beyond the 113,100 SDRs ceiling. This case was a good example of
how the scheme was intended to work. The pursuer had suffered a bad accident and easyJet
had admitted that they were liable for the amount up to the ceiling. Beyond that, the
pursuer had a good case in German law against DRK. It was not necessarily the case that an
injured passenger would always have to raise separate actions; it would be a rare case in
which the losses sustained were above the ceiling.
[43]
If easyJet's contention that DRK were not their agents was wrong, and they were
liable to the pursuer, the question of a contribution from DRK arose. DRK were relying upon
the contract of carriage between easyJet and the pursuer to invoke the protection of the
Montreal Convention. That contract said that the applicable law was English. Since the
Convention did not provide an answer to the choice of law question, the matter became one
of private international law (Zicherman v Korean Air Lines 516 US 217 (1996)) which the
at paras 64 to 67). The existence of a choice of law clause, which was connected with
the airline's domicile, satisfied the test for an exception in terms of Article 4(3). The fact that
the accident occurred in Germany was irrelevant. The delict was "manifestly more
connected with the law of the contract". Although DRK were not a party to the contract, it
was that contract which had allowed them to argue that they were agents of easyJet. DRK
23
could not rely upon the contract to gain a benefit but then avoid any consequences of a term
of that contract which they did not like. It was accepted that, if German law applied to the
issue of contribution, easyJet's claim for that from DRK was out of time, but the Lord
Ordinary had erred in holding that German law applied.
[44]
If English law applied, since the Lord Ordinary had failed to address it, this court
had to do so. There had been competing views from two barristers. That from Katherine
Howells was correct. The time limit for a contribution claim was two years from the date
when the right to a contribution arose; that is when there was a judgment or settlement in
civil proceedings.
Pursuer
[45]
The pursuer responded that the Lord Ordinary had applied the correct test for
agency within the Montreal Convention; whether the service was in furtherance of the
contract of carriage, which the carrier would have been required to perform himself. There
was no basis for the contention that there was an additional aspect; that the service must
have been capable of being carried out by the carrier. Even if easyJet had to be capable, they
had not discharged the onus of demonstrating that they were not. There had been no
evidence of the arrangements which easyJet made with the airport.
[46]
The carrier was prima facie liable for injury in the course of disembarkation unless
Article 21(2) applied. The Montreal Convention was intended to be exhaustive in relation to
the contract of carriage. It was not intended to require passengers to pursue different
defenders. The arrangements which the carrier made with others were not determinative of
liability. The pursuer had contracted with easyJet to be transported safely to the arrivals
gate at Hamburg Airport. Anything done in the course of helping him to disembark was
24
covered by that contract. Anyone assisting in the operation of disembarkation did so as an
agent of the carrier. In support of this contention, the pursuer sought to rely on the analysis
of the US cases which he had cited to the Lord Ordinary. These were as referred to by
easyJet (at para [41]), but included also: Vumbaca v Terminal One Group Association 859 F
Supp 2d 343 (EDNY 2012); Kabbani v International Total Services 805 F Supp 1033 (1992);
Atlantic Merchandising Group v Distribution by Air 778 A 2d 607 (2001); and McCaskey v
Continental Airlines 159 F Supp 2d 562 (2001).
[47]
The PRM Regulation provided a framework for the practical arrangements within
the EU. Its provisions did not prevent a carrier from assisting in any disembarkation. For
example, easyJet would normally have provided the pursuer with his own wheelchair on
disembarkation. They had equipment for his use on board the aircraft, such as an aisle seat.
The pursuer made the request for special assistance to easyJet at the time of booking and
that assistance was arranged through them as a particular aspect of carriage.
Condition 12.3.6 of the terms and conditions could not mean that easyJet had no
responsibility to the pursuer on disembarkation. If that condition was in conflict with
Article 17(1), it was null. Vumbaca v Terminal One Group Association made it plain that an
airport was capable of being an agent depending upon the services which it was providing.
The airport was easyJet's agent; so was the airport's contractor, DRK.
[48]
The pursuer cross-appealed on the basis that the Lord Ordinary had not determined
his alternative case against DRK. The Lord Ordinary had assoilzied DRK without resolving
the issues raised. If easyJet's reclaiming motion were successful, this court would have to
determine that case. The evidence from the experts on section 831 of the German Civil Code
was that the employer was liable for any damage unlawfully inflicted by his employee
25
unless he demonstrated that he had carefully selected, trained and supervised the employee.
It was not necessary to prove that the damage was inflicted n egligently in order to meet the
test of unlawfulness. The Lord Ordinary found that Mr Heinz had been negligent. A very
high degree of care was required in training and supervising an employee who was
entrusted with transferring a reduced mobility passenger in a wheelchair from aircraft to
terminal. The employers would have to demonstrate that they had supervised the employee
continuously. There had been no evidence of what training DRK had provided to Mr Heinz.
There was no evidence that he had been given training to deal with the particular problem
which he had encountered. There had been evidence that an employee could assume that
surfaces throughout the airport were level, but there had been no evidence that
Mr Kohlstädt had taken any steps to find out about the refurbished air bridge or to instruct
Mr Heinz about it. This was despite Mr Kohlstädt accepting that the hazard had been
visible.
DRK
[49]
DRK accepted that they (DRK) were easyJet's agents. The Lord Ordinary had
applied the correct test for agency under the Montreal Convention. There was no support in
the US cases for the proposition that the task must also have been capable of being carried
out by the carrier. Even if there were, there was evidence that special assistance was
provided by carriers, or their contractors, in countries where the PRM Regulation did not
apply (see eg Moss v Delta Air Lines, unreported, 7 December 2005, ND Georgia (1:04-CV-
3124-JOF); and Johnson v Allied Eastern States Maintenance). The Convention was not
modified by the PRM Regulation. If easyJet were responsible to all able bodied passengers
when disembarking, it would not make sense for them to owe a lesser duty to passengers of
26
reduced mobility. The purpose of the Convention was to achieve uniformity between
jurisdictions, and the Lord Ordinary had taken that into account. The economic and other
arrangements in place at individual airports could not be considered. There was no
requirement for a carrier to have control of the agent (Waxman v CIS Mexicana de Aviacion;
and the German Federal Court decision in I Zr 135/98/2000). There was no evidence on
whether easyJet had influence or control over DRK or the airport. An airport could be an
agent of a carrier (Vumbaca v Terminal One Group Association).
[50]
As DRK were easyJet's agents, the Montreal Convention was engaged and easyJet's
claim for contribution had to be considered. The Lord Ordinary was correct to hold that
German law applied. That fact was not disputed. That being so, it applied to all issues
arising from the delict. A different domestic law could not be applied in the context of
contribution (Dickinson: The Rome II Regulation The Law Applicable to Non-Contractual
Obligations at para 4.8.9; Anton: Private International Law (3rd ed) at para 14.120; Cheshire,
North & Fawcett: Private International Law (15
th
ed) at 858; ICDL GCC Foundation v European
Computer Driving Licence Foundation [2011] IEHC 343 at para 9.7). In any event, Article 4(3)
did not apply because the claim was not "manifestly more closely connected" to English
law. The accident occurred in Germany and DRK were a German company.
[51]
If English law was applicable to contribution, easyJet could still not claim a
contribution because of section 1(6) of the 1978 Act. The evidence of the barrister, Michael
Nkrumah, ought to be preferred. For a contribution claim under the 1978 Act, the liability of
DRK had to be capable of being established in an action in England and Wales. It could not
be so established now. An action having been raised in Scotland, any action brought in
England and Wales would fail as the matter would be res judicata. A foreign judgment did
27
not give a right of contribution (Clerk & Lindsell: Torts (23rd ed
)
para 4.14; Roberts v SSAFA
at paras 54-55; Dugdale: The Civil Liability (Contribution) Act 1978 (1979) 42 MLR 182 fn 4; cf
Comex Houlder Diving v Colne Fishing Co 1987 SC (HL) 85 at 122-123). In any event,
Articles 29, 30 and 35 of the Montreal Convention made it clear that no claim against DRK
by the pursuer was available after two years from the date of his arrival in Hamburg. The
implication of that was that any claim for contribution by easyJet against them under
English law must fail, as a result of the operation of subsection 1(3) of the 1978 Act. To the
extent that section 5(2) of the 1961 Act could be read as providing easyJet with two
additional years from the date of any judgment, that ran contrary to Article 35 of the
Convention. If that were so, the section breached Articles 26 and 27 of the Vienna
Convention on the Law of Treaties (1980), which required the United Kingdom to perform
its obligations under every international treaty in good faith and prohibited it from using the
provisions of its internal law to justify its failure to perform those obligations.
[52]
Even if a claim for contribution under the 1978 Act was permissible, the court could
not assess DRK and easyJet's relative blameworthiness and the causative potency of their
respective roles in the accident. EasyJet had failed to exonerate themselves under Article 21.
They had failed to lead evidence that the injury had not been caused by their fault and
negligence or that of their servants or agents, or that it had been solely due to an act of a
third party. These were matters for easyJet to negate; not for others to raise. They had led
no evidence about what they knew of the condition of the bridge. They were under an
obligation in terms of Article 19 of the PRM Regulation to train their personnel, including
any sub-contractors, but they had failed to do so.
28
[53]
If DRK were not easyJet's agents, the pursuer's alternative case against DRK could
not succeed. The Lord Ordinary had not found that DRK were liable to easyJet under
German law; it being for the domestic court to decide what negligence or wrongful act or
omission meant. Mr Hohagen had testified that section 823 of the German Civil Code did
not impose vicarious liability, but related to the unlawful conduct of the person who was
said to be in breach of section 831. It had not been proved that Mr Heinz had "unlawfully"
inflicted damage on the pursuer. The essence of vicarious liability in German law was that
the principal had done something wrong in selecting or managing (including training) his
employees. Mr Kohlstädt had spoken to the qualifications and training of Mr Heinz. The
accident would have occurred in any event. The Lord Ordinary did not find that
sections 823 or 831 had been breached. If he had, then he was in error.
Decision
General
[54]
The Montreal Convention of 1999 governs the liability of airlines for losses occurring
to passengers on board aircraft and during embarkation and disembarkation. The airline is
liable for any damage, unless self-inflicted, up to 113,100 Special Drawing Rights; about
£146,000 at the material time. It is also liable for damage above that value unless it proves
either that the damage was not caused by the airline's fault or negligence or that it was
caused solely by that of a third party.
[55]
The Montreal Convention followed its predecessor, signed at Warsaw in 1929 and
amended at The Hague by a Protocol of 1955. It is intended to unify certain of the rules
applicable to carriage by air, but it does not provide a comprehensive code (Abnett v British
29
Airways 1997 SC (HL) 26, Lord Hope at 36). It sets out the extent to which airlines can limit
their liability contractually and represents a balance or compromise in the interests of
certainty and uniformity (ibid at 45; El Al Israel Airlines v Tseng 525 US 155 (1999), Ginsburg J,
delivering the opinion of the majority of the US Supreme Court, at 169-170). Such certainty
and uniformity is an important element in enabling insurers to gauge the risk which they
undertake when providing cover (Reed v Wiser 555 F 2d 1079 (1977), Mansfield CJ (Circuit
Judge), delivering the judgment of the US Court of Appeals, Second Circuit, at para [4]).
The Articles of the Convention, like any international treaty, have to be given a purposive
construction (King v Bristow Helicopters 2002 SC (HL) 59, Lord Hope at para 76) but, as
distinct from the Warsaw Convention, the English text alone governs in the United
Kingdom. The words must be given an autonomous meaning (ibid Lord Steyn at para 16).
The jurisprudence of other contracting states should be considered, with a view to
promoting consistency, but appropriate care should be taken when doing so (Abnett v British
Airways, Lord Hope at 43). Any construction of Article 17 of the Montreal Convention must
provide a bright, clear line which can be applied by passengers, airlines and their insurers.
Where the Convention does not apply, domestic remedies will remain available.
[56]
The wording of Article 17 of the Montreal Convention is similar to the corresponding
Article in the Warsaw Convention, but under the latter the airline's liability was limited to a
prescribed sum (of francs) unless the airline or their agents were guilty of "wilful
misconduct" (Art 25). Liability could be avoided altogether if the airline proved that they
and their agents had taken "all necessary measures" to avoid the damage (Art 20). The
Hague Protocol changed the test applicable to damages which exceeded the prescribed sum
to acts or omissions by the airline which were committed intentionally or recklessly. The
30
terms, of what was to become Article 30 of the Montreal Convention, were included (Article
XIV adding Article 25A into the Warsaw text) to make it clear that the airline's servants or
agents were entitled to the protection of the limits on liability which the airline enjoyed.
The pursuer's claim against easyJet
[57]
The Montreal Convention does not define "agent". Quantum valeat, it does not have
a precise legal meaning in Scots law either, although agency might generally be described as
arising when a person (the agent) has the power (whether express or implied) to create a
legal relationship between the principal and a third party (see Lord McEwan: Agency in Stair
Memorial Encyclopaedia Vol 1 para 601; cf Macgregor: Agency and Mandate in the Stair Re-
issue at para 1.1). Given the need for international uniformity, the domestic concept ought
to be of peripheral relevance. In looking to see what autonomous meaning should be
applied to the use of "agent" in the Convention, regard must be had to the significant cases
on the subject, particularly those in the United States.
[58]
The most recent of the cases cited by the parties on this subject is Vumbaca v Terminal
One Group Association 859 F Supp 2d 343 (EDNY 2012). This is a first instance decision of the
Eastern District Court of New York in which the senior district judge (Weinstein) helpfully
set out the US jurisprudence in the context of passengers being trapped on board a snow -
bound aircraft said to have been caused by the airport operator (TOGA). Like several of the
US cases, Vumbaca is potentially distinguishable from the pursuer's case because TOGA had
a contract with the airline (Alitalia). Nevertheless, Judge Weinstein's dictum can be used to
summarise the US authorities, analysed by hierarchy. This has the advantage of it being a
US interpretation by a US judge rather than a Scottish court.
[59]
Judge Weinstein stated (at 363):
31
"B.
Terminal is an Agent of Air Carriers
The Convention does not define `agent.' The Supreme Court has provided no
guidance.
The Court of Appeals for the Second Circuit has held that the airline employees are
agents covered by the Convention. Reed [v Wiser] 555 F.2d [(1977) 1079] at 1089-93.
In so holding, the Reed panel concluded that the Convention's `basic principle'
required that air carriers be `protected from having to pay out more than a fixed and
definite sum for passenger injuries sustained in international air disasters `...
The court did not rule on whether other entities might also be considered agents, or
establish a test by which it could be determined when an entity is an agent covered
by the Convention.
Lower courts have held that an entity is an agent of an air carrier if it `performs[s]
services in furtherance of the contract of carriage, and services ... within the scope of
the Convention that the airline is otherwise required by law to perform.' In re Air
Disaster at Lockerbie, Scotland on Dec. 21, 1988, 776 F Supp [710 (EDNY 1991)] at 714.
They have found that the Convention's limits on liability apply to subcontractors
which provide airport security [ibid]); clean planes, Waxman [v CIS Mexicana De
Aviacion] 13 F Supp 2d [508 (SDNY 1998)] at 515; or facilitate passenger's boarding of
the aircraft, Chutter v KLM Royal Dutch Airlines, 132 F Supp 611, 613 (SDNY 1955)
(holding, in a pre-Reed case, that the service company which provided the plane's
entrance ramp was covered by the Warsaw Convention because its services were a
part of the `contract of transportation'); see also Johnson v Allied Eastern States
Maintenance Corp. 488 A 2d 1341, 1345 (D.C. 1985) (finding that a skycap company
was covered by the Warsaw Convention because putting a passenger on a plane was
a service performed in furtherance of the contract of carriage).
Convention limits have also been found to apply to air carriers' ground handling
agents. Am. Home Assur. Co. v Kuehne & Nagel... 544 F Supp 2d 261, 263-266 (SDNY
2008) (holding that the Montreal Convention's two year statute of limitations barred
recovery from ground handling company, since that company was an agent of the air
carrier under Article 30). By contrast, the Convention does not apply to companies
performing terminal maintenance services, as these services are not `flight related'
and could affect individuals not covered by the Convention. Alleyn v Port Authority
of New York, 58 F Supp 2d 15, 24 (EDNY 1999)."
Judge Weinstein held that TOGA were acting as agents for Alitalia because the services
provided to them were "a necessary part of the air carrier's relationship with its passengers
[as] demonstrated by the fact that ...TOGA... were contractually indemnified by Alitalia for
their services".
32
[60]
The Lord Ordinary also used Vumbaca to summarise the US jurisprudence. He did so
having described the circumstances in Johnson v Allied Eastern States Maintenance 488 A 2d 1341 (1985).
These bore a striking resemblance to the pursuer's case, other than that the
skycap who was pushing the plaintiff's wheelchair was going down rather than up the
bridge when it hit a metal strip. The judgment of the District of Columbia Court of Appeals
(Associate Judge Terry at 1345) was that:
"the purposes underlying the Convention would best be served by a construction
which brings under its aegis not only the carrier's employees, as in Reed, but also
those agents who perform services in furtherance of the contract of carriage".
The court's reasoning was that the limitation provisions would thereby apply, regardless of
the person whom the pursuer elected to sue. Reference was made, inter alios, to Julius Young
Jewelry Manufacturing Co v Delta Air Lines 67 AD 2d 148, 414 NYS 2d 528 (1979).
[61]
The Lord Ordinary considered a number of other decisions, including Carroll v
United Airlines 325 NJ Super 353 (1999). This involved another wheelchair bound passenger
suffering injury on being disembarked by the employee of a company which was held to be
an agent because it was acting "in furtherance of carriage" (at 615). The phrase "in
furtherance of the contract of carriage" was used by the Superior Court of New Jersey in
Atlantic Merchandising Group v Distribution by Air 778 A 2d 607 (2001) (at 389-390) and by the
US District Court for the Southern District of Texas in McCaskey v Continental Airlines
159 F Supp 2d 562 (2001) as a test to determine whether a person is an agent of the airline. It
provides a neat, clear, and easily understood principle. If the person sued does or omits to
do something which is in furtherance of the contract of carriage, such as assisting the
disembarkation of passengers, then he is deemed, for the purposes of the Convention, to be
an agent of the airline, whether or not he is an agent in accordance with domestic law. This
33
court endorses that test essentially for the reasons given by the Lord Ordinary. The
reasoning in Phillips v Air New Zealand [2002] EWHC 800 (Comm) (Morison J at para 18) is
equally sound.
[62]
The question becomes whether what Mr Heinz was doing was in furtherance of the
contract of carriage. There is little difficulty here because it is conceded that the
transportation of the pursuer to at least the arrivals gate was part of the operation of
disembarkation in terms of Article 17 of the Montreal Convention. It is part of the contract
of carriage. The gate-to-gate principle, as described by Mr Hohagen, is a sound one. It too
neatly and clearly defines the limits of the contract of carriage for the benefit of airlines,
passengers, and insurers. Although there may be minor variations from airport to airport,
the contract of carriage for all passengers commences, at the latest, when the passenger is
checked through the gate at the airport of departure. It is at that point that the passenger for
a particular flight, operated by a particular airline, is isolated from other airport users. The
contract continues until the opposite occurs at the destination and the passenger is released
into parts of the airport used by, amongst others, the passengers of other airlines. In
between those points, as Mr Hohagen said in his November 2021 report, the passenger has
"no way out, is restricted in his/her movement and needs guidance at least by the air carrier
to get out. He/she is in [the] custody of the air carrier" (see generally Havel & Sanchez:
Principles and Practice of International Aviation Law at para 7.9.10). The airline is responsible
for the actings of all those assisting passengers along this route. These assistants are the
airline's agents for the purposes of the Convention. Thus the agent may be the airport or the
airport's contractors depending upon the circumstances.
34
[63]
This approach promotes the objectives of certainty and consistency which lie at the
heart of the Montreal Convention. The court rejects the submission that this will cause
difficulty for insurers in assessing risk. On the contrary, the extent of the airline's liabilities
will be clearly delimited. When setting premiums for airline's insurance, underwriters will
(as they always do) have to apply judgement to appraise risk; they will do so on the basis
that the airline's responsibility towards its passenger under the contract of carriage by air
extends from gate-to-gate.
[64]
The PRM Regulation (EC 1107/2006) "concerning the rights of ... persons with
reduced mobility when travelling by air" cannot and does not diminish the airline's
responsibilities under the Montreal Convention. This is a public law measure which does
not seek to affect private law rights. The Regulation's purpose is to strengthen the
protection afforded to disabled and reduced mobility passengers; not to alter or diminish the
Convention rights. Even if that were its purpose, it could not do so. The EU has ratified the
Montreal Convention (Regulation (EC) No 889/2002 of 13 May 2002 amending Council
Regulation (EC) No 2027/97 on air carrier liability in the event of accidents). The EU's
international obligations take primacy over the provisions of EU legislation. The imposition
of a dual responsibility for the provision of assistance to PRMs simply adds another layer of
responsibility on the airport, which it may, or may not, choose to delegate to a third party
contractor including the relevant airline. The fact that at Hamburg, and at many other
airports, the airport has made an arrangement with a contractor to provide the pre and post
flight PRM Regulation assistance has no material bearing on the issue. It may be that easyJet
thought, optimistically, that the Regulation removed or diminished their responsibilities for
PRM passengers under the Montreal Convention. If they did, then they were in error.
35
Similarly, easyJet's terms and conditions do not, and cannot, override or circumvent the
responsibilities placed on them by the Convention. In so far as condition 12.3.6 states that
the airport is responsible for the provision of assistance through the "arrivals process", it is
correct as a matter of public law. If the condition is intended to remove easyJet's
responsibility under the Montreal Convention for passengers disembarking the aircraft and
making their way to the arrivals gate, it is null and void (Convention, Article 26).
[65]
For these reasons the court adheres to the Lord Ordinary's finding that easyJet are
liable to make reparation to the pursuer without limit of liability.
The pursuer's alternative case against DRK
[66]
The pursuer has an alternative case against DRK under German law, in the event
that Mr Heinz was not easyJet's agent, based solely upon DRK's vicarious liability for his
actings. EasyJet accept that Mr Heinz was at fault; DRK do not. DRK table a wide ranging
defence, which includes multiple alternative permutations; not all of which are easy to
follow. The first of these appears to be that, under the Convention, it was easyJet who were
responsible not only for the safe disembarkation of the pursuer, but also for the actings of
Mr Heinz as easyJet's agent. The second is that Mr Heinz was not at fault and did nothing
unlawful. The third is that, even if he was at fault and acted unlawfully, DRK are not
vicariously liable for his actings.
[67]
Whether or not easyJet were responsible under the Convention for disembarking the
pursuer has no bearing on whether DRK are also liable to the pursuer under German law.
The categories of liability are different, even if the damage is the same. The pursuer's case
against DRK is framed in the alternative as a matter of practicality because, if easyJet are
found liable on the basis of DRK and/or Mr Heinz being their agent, there will be no need
36
for the pursuer to demonstrate DRK's liability under German law. Rather, easyJet would be
left to bring themselves within the exoneration provisions of Article 17(2). That claim is one
which the Lord Ordinary should have determined by deciding what the German law was in
relation to vicarious liability for the actings of an employee and then applying that law to
the facts which he found proved. Had this court not adhered to the Lord Ordinary's
declarator that easyJet were liable without limit under the Convention, it would have
required to determine the alternative case. It would therefore have been helpful to have had
the Lord Ordinary's views on that case rather than deciding it as if this court were sitting at
first instance (Hogan v Highland Regional Council 1995 SC 1, LJC (Ross), delivering the
opinion of the court, at 2).
[68]
The reports and testimony of Dr Schaaff and Mr Hohagen make it clear that the
applicable provision is section 831, rather than 823, of the German Civil Code. First, there
must be an unlawful infliction of damage by a person. This does not need to be an
intentional act or a negligent one. The pursuer had a right not to be injured when being
transported in the wheelchair by Mr Heinz. The fact that he was demonstrates an unlawful
act on Mr Heinz's part. This means, in terms of section 831, that DRK are prima facie liable.
Even if proof of negligence had been required (see section 823), that element would have
been made out. Allowing a person to fall from a wheelchair in the manner described is
prima facie negligent; res ipsa loquitur. Even if the yellow strip had not been in place at the
time of the accident (and the pleadings of both the pursuer and DRK say that it was), the
photographs of the locus, and the fact that Mr Heinz must have traversed the ridge with the
wheelchair on the way to the aircraft, demonstrate that Mr Heinz was either aware or ought
to have been aware of the hazard and taken steps to avoid the consequences of hitting the
37
ridge at a sufficiently excessive speed to cause the ejection of the pursuer. The Lord
Ordinary was correct to hold that this constituted negligence on the part of Mr Heinz.
[69]
The next question is whether, again following the terms of section 831, DRK had
exercised reasonable care when selecting Mr Heinz and thereafter in managing his activities
in the course of his employment. Included in the equation of reasonable care, again
following the evidence of Dr Schaaff and Mr Hohagen, is a requirement that the employee
be properly trained and supervised. Applying that to the testimony of Mr Kohlstädt, it is
apparent that reasonable care was not taken to train Mr Heinz in the hazards on the
refurbished bridge at Gate 7B. Such training would have been bound to involve DRK telling
Mr Heinz of the existence of the ridge hazard and of how to negotiate it. Since his
supervisor, Mr Kohlstädt, had not even looked at the bridge, he had been unaware of the
hazard and Mr Heinz could not have been warned of its existence. Mr Heinz's last training
session had been before the bridge's refurbishment had occurred. Since DRK had thereby
not exercised the reasonable care required by section 831, they are unable to escape being
responsible for Mr Heinz's unlawful act. DRK's proposition that the accident would have
happened anyway, had Mr Heinz been advised of the ridge hazard, is reasonably described
as fanciful. There is no basis, especially in the absence of testimony from Mr Heinz, for a
conclusion that, had he been properly instructed, he would have ignored that instruction
and culpably approached the ridge at speed. In these circumstances, and essentially
accepting Dr Schaaff's and Mr Hohagen's evidence on this (supra), the pursuer's alternative
case against DRK under German law is a sound one and an express finding to that effect
ought to have been made by the Lord Ordinary.
38
Contribution
[70]
The first question is which law governs easyJet's claim for contribution from DRK
since that will determine which limitation regime applies. Regulation (EC 864/20070) "... on
the law applicable to non-contractual obligations" (Rome II) is relevant, as contribution in
this case depends upon such an obligation. Article 4(1) provides that the law should be that
of the country in which the damage occurs. On the face of this, German law would apply
unless Article 4(3) were engaged because the delict was "manifestly more closely connected
with", in this case, England. It is important to bear in mind that Article 4(3) does not refer to
the delict having a closer connection with a particular law (eg English) but with a country.
[71]
The delict involving the pursuer had no connection with England, other than easyJet
having their registered office at Luton airport. It occurred in Germany after a flight from
Scotland. EasyJet attempt to link it with the choice of law clause in their contract of carriage
with the pursuer. DRK were not a party to that contract. The fact that they are agents of
easyJet in terms of the Montreal Convention does not mean that they are their agents for
other purposes, including the existence of a right to a contribution. The clause cannot
compel a third party German company, operating in Germany, into a situation whereby any
delictual act which they might commit at Hamburg airport becomes subject to English law.
[72]
It is not disputed that German law applies to whether, in relation to the pursuer,
DRK's actings or those of Mr Heinz were delictual. That being so, it would conflict with
Article 15 of the Montreal Convention were a different law to be applied to the issue of
contribution or limitation. Dépeçage (the splitting of the applicable law) is not available for
the reasons given in ICDL GCC Foundation v European Computer Driving Licence Foundation
[2011] IEHC 343 (Clarke J at para 9.7, citing Dickinson: The Rome II Regulation The Law
39
Applicable to Non-contractual Obligations at para 4.79; see on appeal [2012] IESC 55). It is not
disputed that, if German law applies, which it does, then the claim for contribution is time
barred under sections 195 and 199 of the German Civil Code. These provide that the claim
has to be made within three years from the end of the year in which the claim arose. That
would be by the end of 2020. Easyjet only made their claim in November 2021. It is
therefore time barred.
[73]
The court therefore adheres to the Lord Ordinary's declarator that the claim for
contribution is governed by German law and is time barred. That results in the claim for
contribution being dismissed but it ought not to have resulted in absolvitor from the
conclusions (or rather the first conclusion) of the summons. The pursuer's alternative case
against DRK was not time barred, even if it may go nowhere given the establishment of
easyJet's liability for the actings of their agent.
English law
[74]
The court may have decided that, in accordance with easyJet's submissions, the
applicable law was that of England and Wales. That being so, for the reasons given above
under reference to Hogan v Highland Regional Council, the Lord Ordinary ought to have
determined, as a matter of fact, what that law was and how it might have been applied to
the established facts. This court must now do so.
[75]
The court prefers the evidence of Ms Howells to that of Mr Nkruma. Her testimony
and reports are more compelling in their interpretation of the statutory provisions. In
particular, it is clear that, in enacting section 5 of the Carriage by Air Act 1961, Parliament
was not attempting to circumvent the terms of the international Conventions which were
being given effect by the Act (the Warsaw Convention and the Hague protocol) and its
40
subsequent amendment (Carriage by Air Acts (Implementation of the Montreal Convention
1999) Order 2002).
[76]
In its original form, section 5(2) stated that Article 29 of the Warsaw Convention (the
two year limit on claims for damages) was not to be read as applying to any proceedings for
contribution. The amendments introduced by the 2002 Order (para 2) included Article 35 of
the Montreal Convention within section 5(2)'s ambit. The important feature is that
Articles 29 and 35 respectively are intended to apply to claims made by passengers, or the
consignors of baggage and cargo, against airlines. As Article 37 of the Montreal Convention
makes clear, the Convention does not prejudice whether an airline has a right of recourse
against someone else. It is that which the 1961 Act seeks to make clear. The time limits in
the Convention do not apply to easyJet's claim for a contribution. That claim is not one
which arises out of damage to which the Convention applies. The terms of section 5(1),
which limit valid claims against an airline's servant or agent to those raised within two years
of the aircraft's arrival, do not apply.
[77]
This leaves the general English law on contribution to be applied. It is agreed by
both Ms Howells and Mr Nkrumah that section 1(1) of the Civil Liability (Contribution) Act
1978 governs contribution generally, but Mr Nkrumah advises that it is not applicable in the
circumstances here where: (a) the time bar under Article 35 of the Convention had already
extinguished the claim in terms of section 1(3); and (b) there could be no liability established
in England and Wales as required by section 1(6). Both arguments are, for the reasons given
by Ms Howells, in error. Article 35 does not apply to a claim which is not made by a
passenger, or a consignor of baggage and cargo, against an airline. Section 1(6) is to the
effect that to make a valid claim for contribution it must be one which, as a generality,
41
would be entertained by the courts in England and Wales. There is no difficulty with t his.
The absence of jurisdiction is irrelevant as is the application of a plea of res judicata flowing
from a Scottish decree. EasyJet's claim for contribution is an easily recognisable one
whereby easyJet say that DRK were vicariously liable for the fault of their employee under
English law or, failing that, under German law. DRK ought therefore, in terms of sections 1
and 2 of the 1978 Act, to make a just and equitable contribution to easyJet. There is no
practical issue on the level of contribution. If the vicarious liability is made out (which it is),
DRK ought, in effect, to indemnify easyJet for the damages found due to the pursuer. The
whole fault was that of Mr Heinz (and possibly DRK). Such a contribution is what would
have occurred had English law applied; but it did not.
[78]
The court will, other than in relation to absolving DRK, adhere to the Lord
Ordinary's interlocutor of 18 May 2022. It will allow the pursuer's cross appeal, find and
declare that under German law DRK would (but for time bar) have been liable to contribute
to easyJet the full amount of the pursuer's damages. The second defenders' cross appeal is
refused. It will dismiss the action in so far as it is directed against DRK.