OUTER HOUSE, COURT OF SESSION
[2010] CSOH 14
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CA102/08
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OPINION OF LORD DRUMMOND YOUNG
in the cause
DAVID DOUGLAS
Pursuer;
against
GLENVARIGILL COMPANY LIMITED
Defenders:
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Pursuer: Clark, QC; Balfour + Manson
Defender: Gillies, Solicitor; McGrigors
5 February 2010
[1] On 29 November
2004 the pursuer agreed to
purchase an Audi car from the defenders, who then traded as Edinburgh Audi.
The price agreed for the car, an Audi A4 Avant 54Q, was £41,050, and a deposit
of £2,000 was paid on that date. The car was delivered on 22 February 2005, on which date the balance of the price was paid. It
is a matter of agreement of the car was purchased by the pursuer for his own
individual ownership and use, and that the defenders were acting in the course
of a business.
[2] The car subsequently developed faults, and on 14 June 2007 the pursuer purported to reject it on account of
material breach of contract on the part of the defenders. The defenders did
not accept such rejection, and the pursuer has raised the present action for
declarator that he was entitled to reject the car. He further seeks repayment
of the price paid by him, £41,050 and payment of a further sum of £15,000 by
way of damages for the loss that he claims to have suffered as a result of the
defenders' breach of contract. In the alternative, on the hypothesis that the
car had not been validly rejected, the pursuer concludes for payment of £25,000
by way of damages for the defenders' breach of contract. Following certain
procedure involving a third party, the action proceeded to proof before answer.
Evidence of fact
[3] At the proof the history of events following delivery of the
car was not significantly in dispute. Evidence on the matter was given by the
pursuer and his wife, and was not seriously challenged. Although both
witnesses were at times somewhat vague or inconsistent, the picture of events
that emerged was generally clear. From an early stage intermittent problems
were encountered; in particular, the car would not start in the morning, and
either the garage or the AA was asked to deal with the problem. Nothing major
occurred, however. A major problem first appeared in about March 2006. At
that time the pursuer and his father-in-law were driving to Skye when the
engine management system cut in, slowing the car to approximately 30 mph.
The pursuer switched the car off and attempted to restart it, but failed to do
so. Eventually it was possible to move the car, but it would not travel at
more than 30 to 35 mph. The following morning, however, the car restarted
and appeared to operate normally. One of the expert witnesses, Mr Bathgate,
explained that the electronic system in the car rebooted when it was switched
on; he thought that this would in most cases have corrected the fault that had
occurred. A short time afterwards, in April or May 2006, when the car was
travelling at speed on the motorway between Edinburgh and Glasgow at
approximately 70 mph, the engine management system cut in and rapidly
slowed the car down to approximately 30 mph. This caused the pursuer and
his wife great concern, for obvious reasons; the pursuer described the
experience as "quite frightening" and his wife as "quite scary". Other
problems of a lesser nature were encountered. The windows operated erratically
and lights would come on for no reason. Somewhat more seriously, on occasion
the automatic transmission would not move out of first gear; when the latter
problem occurred it could be corrected by switching the engine off and then on
again. The car was not in fact used a great deal by the pursuer and his wife;
it was their third car, and it travelled slightly in excess of 2,000 miles
in the first year of their ownership.
[4] The pursuer did not know the cause of the faults that had
occurred, and in May 2006 he took the car to Edinburgh Audi to discover what
was wrong. The car remained with Edinburgh Audi until December 2006, a delay
that can only be described as extraordinary. The pursuer sought information as
to what was wrong and what was being done to the car, but failed to obtain any
proper information. In September 2006 he was told that the car had been
repaired and was ready for use. When he collected it, however, it broke down
on the way to his home. Consequently it was taken back to Edinburgh Audi. In
November 2006 the pursuer spoke at some length to Mr Farrell, the garage
manager for Edinburgh Audi. He was informed that during the period when the
car was in the garage a number of parts had been replaced and the engine had
been stripped down. He was also told that the work had been carried out by an
incompetent operative who had been dismissed. The pursuer stated that he
wished to reject the vehicle, and in subsequent telephone conversations on 20
and 21 November 2006 he repeated that he did not want the car
back. Mr Farrell's response, confirmed in a letter of 22 November
(no 6/2 of process), comprised three offers. The first was to replace the
car in return for payment by the pursuer of approximately £15,800; that sum was
designed to represent the fact that the car sold to the pursuer was no longer
new. The second offer was to replace the car with a car of similar age,
mileage and specification at "minimal" cost to the pursuer. The third offer
was that, if the pursuer accepted return of the car following road testing, he
would be given a guarantee that any repeat of the problems with the performance
of the car within one month of return would instigate a like-for-like vehicle
replacement. These offers were not acceptable to the pursuer. Edinburgh Audi
refused to retain the vehicle and dropped it off at the pursuer's house in
December 2006. When the car was returned Mr Farrell wrote to the pursuer
(letter of 5 December, no 7/4 of process) to state that it had been
repaired and extensively road tested, and that the faults had been rectified.
Nevertheless the pursuer was not given any specific information as to what had
been wrong.
[5] After the return of the car in December it was little used,
and the first significant trip was to Paisley in February
2007. On this occasion the pursuer's wife was driving. The car shuddered and
almost stopped; it lost power and the automatic gear system dropped to first
gear. The pursuer stated that this was exactly the same problem as had been
encountered previously. On 23 February the car was returned to the garage
(warranty invoice no 7/8 of process). At that point Edinburgh Audi said
that nothing was wrong, and the car was returned to the pursuer. The car was
returned to the garage on 21 March (warranty invoice no 7/9 of
process) for replacement of keys; the keys had not been working properly in the
locks, and problems had occurred with the doors and windows. On 4 April
the car would not start and experienced electrical problems; the RAC could not
fix it, and it was towed into the garage once again. Thereafter Edinburgh Audi
informed the pursuer that the vehicle was in working order. Following a
telephone call on 17 April Mrs Douglas intimated that she was not
willing to accept the car. On 7 May Mr Farrell wrote to the pursuer
and his wife (no 6/3 of process) to state that Edinburgh Audi had been
unable to find a fault and that they were unwilling to store the car. The car
would therefore be delivered to the pursuer on 10 May, and if it was not
accepted a storage charge of £50 per day would be imposed. The car was
accordingly taken back by the pursuer, but on 29 May Edinburgh Audi agreed to examine it at the pursuer's house and
found problems with it, as a result of which they replaced the battery.
Thereafter, on 14 June, the pursuer through his solicitors formally
rejected the car.
[6] On 1 September
2006 during the time when the
car was in the garage for investigation, the business of Edinburgh Audi was
sold by the defenders to another company, Lomond Motors (East) Ltd, who were
thereafter responsible for all repair work on the car. Nevertheless, Lomond
had not sold the car, and they refuse to accept responsibility for any defects
in it. Consequently the present action is brought against the original
sellers.
[7] Before I leave the evidence of fact, I should record that the
defenders lodged witness statements from four individuals, Mr Joe Farrell,
who had been Head of Business of Edinburgh Audi from 2003 until 2007, Mrs Janice Carse,
who at the relevant time had been Customer Care Manager at Edinburgh Audi, Mr Geoffrey Hunt,
who was employed by Volkswagen Group UK Ltd, who explained the Audi warranty
scheme, and Mr Kevin Lamb, who is the sole remaining director of the
defenders. None of these documents was sworn, and none of those who made
statements was available for cross-examination. In these circumstances I am of
opinion that the statements can be given little weight. In any event, I did
not find that they added anything of value to the other evidence. The main
passage in Mr Farrell's statement that was relied on by the defenders
related to his letter of 22 November
2006, and I do not think that
it adds anything to the substance of the document. Mrs Carse referred to
events at about the same time, to the existence of a warranty and to the
difficulty in dealing with intermittent faults. I do not think that what she
said added anything to the evidence of Mr and Mrs Douglas and the
documentary evidence, and what she said about intermittent faults is no more
than the obvious. Mr Hunt referred to the warranty invoices that came
from Volkswagen Group UK, which were in any event agreed. Mr Lamb
referred to the sale of the Edinburgh Audi business by the defenders to Lomond
and to the commercial problems that would arise were it possible for the buyer
of a vehicle to reject it 15 months after delivery. Any such commercial
difficulties are clearly important in any consideration of the reform of the
law (although the seller would in most cases have a remedy against the
manufacturer), but in my view they do not have any bearing on the interpretation
of the law as it stands at present, which is what must be applied in this
case. Mr Lamb further referred to the manner in which an intermittent
fault would be dealt with and the difficulties encountered in dealing with such
a fault. This evidence is very general in nature, and I do not think that it
adds significantly to the documentation that is available dealing with the
defenders' and Lomond's work on the car. That documentation was considered by
the two expert witnesses, to whose evidence I now turn.
Expert evidence
[8] Two expert
witnesses gave evidence on behalf of the pursuer, Mr Alan Bathgate, a
consultant automotive engineer, and Mr Graham Doughty, an engineering
consultant. Mr Bathgate's evidence was to the following effect. He was
instructed in May 2007, and was supplied with a precognition from the pursuer
setting out the history of events since he had acquired the car. On 29 May 2007 Mr Bathgate examined the car at the pursuer's
house, and thereafter prepared a report (no 6/12 of process). Mr Bathgate
described the car as being in good condition and free from bodywork damage. He
had intended to road test the car, but this was impossible because, while its
engine started immediately on every occasion, it failed to run for longer than
one second and then cut out as soon as he released the starter switch. The car
was getting full power to all systems in the start position, and the engine was
working, but it cut out thereafter. Mr Bathgate attempted to start the
car on 20 occasions but the engine cut out every time. The engine did not
run long enough for the management system to make diagnostic checks or for Mr Bathgate
to listen to it. Nevertheless, when the throttle opened it behaved normally
before stalling; that fact together with the immediate start indicated that
there was not a mechanical problem with the vehicle, and all eight cylinders
were firing. There were no unusual mechanical noises, which would have been
expected if they had been a failure of a major component within the engine.
Nevertheless, the engine did not run long enough for a proper assessment.
[9] Mr Bathgate further found that the central locking system
was inoperative, requiring the vehicle to be opened manually at the offside
front door and at the other doors by using the inside handles. The alarm
system was also faulty, causing the hazard warning lights to flash continuously
when the doors were opened and the alarm siren to sound whenever the ignition
was switched on. This occurred because the alarm had not been properly
deactivated on entry. Mr Bathgate described the problems that he
experienced as very similar to those that had existed since March 2006, whereby
the vehicle either cut out or was restricted in power. That indicated a fault,
which might be intermittent in nature, with either the vehicle management
systems, probably the engine management system ("EMS"),
or a system sensor or sensors. The EMS controlled fuel injection and air and
monitored oil and water; it was responsible for ensuring that the correct
amount of fuel was injected into the engine and that the ignition spark
occurred at the optimum time, to give the best available performance. Mr Bathgate
stated that an authorized Audi dealer should have been able to diagnose such a
fault as a matter of routine by using their diagnostic equipment to interrogate
the vehicle's management system memory and interpret the fault codes that were
stored in that memory. Possessing such equipment was a requirement of an Audi
franchise. If the vehicle had been returned to the pursuer with no fault
having been found, that was clearly wrong, as the symptoms had remained
constant throughout. Mr Bathgate described the vehicle in its then
condition as
"undriveable"; he added that, even if the vehicle did continue to run when started there was no guarantee that the fault would not recur and leave the vehicle stranded again. Mr Bathgate was further able to examine the diagnostic log of the vehicle (no 6/20 of process). He stated that the information in that document was exactly as he would expect from the symptoms described.
[10] Among the productions was a warranty notice (no 7/6 of
process) issued on 19 December
2006 by Edinburgh Audi; this
indicated the history of the work performed on the car by Edinburgh Audi. It
disclosed a number of major problems. It began with the car's being towed into
the garage because it was going automatically into first gear while driving; in
addition a noise was coming from the exhaust. It had been discovered by
Edinburgh Audi that a camshaft journal bearing was excessively damaged in the
cylinder head, causing consequential damage to the camshaft, valves and timing
chain. On further examination, cylinder bores were found to be heavily
scored. Mr Bathgate described the foregoing as a major mechanical
failure, which would have been sudden and obvious to the driver. The damage
would be permanent, and the car would not run satisfactorily. The top half of
the engine and one of the cylinder heads and timing chains required replacement.
When the engine was restarted by Edinburgh Audi further problems had been
disclosed; the engine was misfiring and a lambda fault was discovered; the
lambda probe is a sensor in the exhaust system which will detect excessive fuel
there, in which event the supply of fuel to that bank of cylinders is reduced.
The lambda probe was replaced, but further problems were found because the
associated catalytic converter had melted. Mr Bathgate explained that for
that to happen there would have to be a great increase in temperature in the
exhaust, producing an event of a catastrophic nature. Nevertheless, the lambda
fault indicated that the vehicle had overfuelled over a prolonged period. Mr Bathgate
stated that nowadays one would not expect a failure of this magnitude on any
car at any age.
[11] On 8 October
2007 the vehicle was brought
from storage to Stirling Audi to enable a full diagnostic check to be carried
out in order to identify the cause of the problems. Mr Bathgate was
present. On this occasion the engine cut out in exactly the same way as Mr Bathgate
had observed previously. The diagnostic test revealed a substantial number of
fault codes. One of these indicated that there was no communication between
the engine's management unit and the ABS control unit, and this disclosed a
problem with the dash control module, which acts as a hub for all of the
vehicle's systems control units. The dash assembly was then removed,
disconnected and examined. No visible faults were found, and it was then
reconnected, which would cause it to reboot, after which the car started and
ran in safety mode. Safety mode enables the car to travel at 30 mph using
very little fuel. All of the fault codes were cleared, and thereafter the
vehicle reverted to operating on its full system in the normal manner. Mr Bathgate
concluded from the tests that there was an intermittent problem with the dash
assembly, and in particular the control module that acts as a hub for the
vehicle's electronic systems. Replacement of the dash assembly would be
required to overcome this fault; although the vehicle was running correctly
after testing, its performance could not be relied upon. Mr Bathgate
expressed the opinion that the fault discovered by Stirling Audi was consistent
with the complaints made by the pursuer about the vehicle's behaviour since it
was approximately one year old. The repair required was to replace the
entire dash module, including the electronic communication hub. The repair
time would be two hours, and the total cost, including parts and labour,
would be £562.70 plus VAT. Mr Bathgate further expressed the opinion that
the fault was material, as the dash assembly contained the main communication
hub that allowed all of the components in the vehicle's electronic equipment to
speak to one another. The intermittent nature of the fault would result from
the fact that every time the engine was restarted the vehicle's systems were
rebooting; thus the problem was disguised.
[12] Mr Bathgate stated in his report that the failure in the
dash module appeared to be due to lack of durability, as a component of that
nature should not require attention during the life of the vehicle. The dash
control module is located within the cabin, in front of the driver, and does
not require any maintenance; consequently it would not have been disturbed in
any way since manufacture. Moreover, the fault was within a control unit which
is a sealed component, and Mr Bathgate confirmed that it had not been
damaged or affected by any other outside influence. A failure of this nature
is not common and is not expected in any vehicle at any price.
[13] In cross-examination Mr Bathgate stated that he did not
know when the electrical failure arose; it could have happened at any time up
to his inspection of the car. He was cross-examined about the evidence
referred to in the last paragraph, and he reiterated that the dash control
module should not require attention or maintenance, but should survive for the
life of the vehicle. It was suggested that a wire might have been dislodged in
use, but he replied that he did not think that that was likely. It is possible
for the main multiplug to develop a poor connection, but he thought that that
was unlikely in the communications hub because of its location; nothing was
happening around it, and it was part of the car's instrument cluster. There
was no need to go into that area, and because of its location in the car it was
shielded from vibration and the like. Vibration can affect the electrical
systems in parts of the car, for example in the suspension, but there would be
no such movement with the communications hub. Before I leave Mr Bathgate's
evidence, I should record that I found him a very impressive witness, and I
have no hesitation in accepting the evidence that I have summarized above.
[14] Mr Doughty was instructed to produce a report based on
certain documentary evidence on inter alia the question of
whether the vehicle control system showed the durability that a reasonable
purchaser would expect. He subsequently produced such a report, dated 3 September 2008 (no 6/11 of process). In preparing the report,
on 25 June 2008 he inspected the vehicle in the premises
where it was stored. The mileage was noted as 9,498 miles, which Mr Doughty
described as very low mileage; the average is 10,000-12,000 miles per annum.
The automatic door locking system did not operate, and the car had to be
unlocked mechanically. It was possible to switch on the engine, and it was
left running for 15 minutes. A self-diagnostic check on the dashboard
showed no faults other than a need for a service. Nevertheless, Mr Doughty's
examination revealed a fault with the electronic stabilisation programme ("ESP").
The ESP unit processes data from three integrated systems and certain
additional inputs; these register the vehicle's rotation about the vertical
axis, lateral acceleration, brake pressure and steering wheel angle.
[15] Mr Doughty saw the results of the fault diagnosis carried
out at Stirling Audi in the presence of Mr Bathgate. He expressed the
view that this clearly indicated a loss of communication between the engine's
management unit and the ABS control unit, and he agreed with Mr Bathgate
that the probable cause for the loss of communication would have been with the
dash control module. He carried out his own analysis of the fault codes for
the Audi A4/S4; this clearly indicated that there was a communication fault
with the control module. He further expressed the view that the fault appeared
to be intermittent, and that this was supported by the fact that the vehicle
appeared to operate normally when he examined it at the storage facility.
[16] Mr Doughty's final opinion was that he would not expect
the fault of this type to occur within the first three years of use of a
car, and its appearance within 13-15 months of purchase was totally
unacceptable. He was further of opinion that any buyer of a vehicle fitted
with this type of equipment would expect trouble-free use of the vehicle for
some years. When he gave evidence about these matters, it is clear from his
manner of speaking that he thought that his views were obvious. He went on to
say that the fault was "fraught with danger", and that it would be expected
that it would lead to additional damage. (This was in fact borne out by the
warranty invoice, no 7/6 of process). In his report he stated that any
continued use of the vehicle would have put the user and occupants, and other
road users, at serious risk; the vehicle could be dangerous to use in its current
state. This resulted from the possible sudden loss of power and also from the
ESP fault; the ESP fault could mean that the ABS system failed to operate,
causing a loss of traction control. The primary cause of all of the pursuer's
problems with the vehicle was in Mr Doughty's opinion the dash control
module. It should have been easy for Edinburgh Audi to identify the problem
using the appropriate diagnostic equipment.
[17] Mr Doughty had also examined the warranty invoice (no 7/6
of process), and gave evidence about that. His evidence on this matter was
broadly similar to that of Mr Bathgate, and it is clear that he thought
that the faults were serious. That is hardly surprising in view of his opinion
that the vehicle could be dangerous to use in its current condition. I should
record that I found Mr Doughty a very competent witness, and I accept his
evidence as accurate.
Legal analysis
[18] Against the foregoing background of fact, three legal
issues are in dispute. The first is whether the defenders were in breach of
contract at the time when the car was sold by them to the pursuer: in
particular, was the car of satisfactory quality at that time? The second
relates to the remedies that are available to the pursuer if a breach of
contract is established: in particular, is the pursuer entitled to reject the
car, or is he confined to other remedies that are available under the Sale of
Goods Act and the European Consumer Sales Directive? The third issue is the
quantum of any damages to which the pursuer may be entitled. I will deal with
each of these in turn.
Breach of contract
[19] In asserting
that the defenders are in breach of contract, the pursuer relies primarily upon
section 14 of the Sale of Goods Act 1979. That section states the familiar
implied term that goods supplied under a contract of sale will be of
satisfactory quality, and goes on to state the goods will be of satisfactory
quality if they meet the standard that a reasonable person would regard as
satisfactory, taking into account a number of specified factors. In the
present case the factors that are particularly relied on by the pursuer are
safety and durability. For the defenders it was submitted that, for there to
be a breach of the implied term in section 14, the fault must have existed
at the time of delivery; reference was made to Rogers v Parish
(Scarborough) Ltd, [1987] 1 QB 933, at 940 per Mustill and 947 per Sir
Edward Eveleigh, and to Lamarra v Capital Bank PLC, 2007 SC 95,
at [62] per Lord Osborne:
"In short, it seems to us that, because the issue of whether the quality of the goods is satisfactory requires to be judged as at the time of delivery, the [manufacturer's] warranty can have no bearing upon that matter".
In evidence, however, the pursuer and his wife stated that at the time of delivery they were satisfied with what they had purchased. Serious problems did not arise until 13 months or thereby after delivery. Moreover, Mr Bathgate had stated that the electrical failure could have arisen at any time prior to his inspection of the car in May 2007. Thus his evidence was that it was merely possible that the defect existed at the time of sale.
[20] In my opinion the foregoing argument proceeds on a misreading,
or at best a very selective reading, of Mr Bathgate's evidence. It is not
in doubt that, for a breach of section 14 to exist, the defect must have
existed at the time when the goods were delivered. Nevertheless, Mr Bathgate
stated clearly that the failure in the dash module appeared to result from lack
of durability, as that component should not require maintenance or any other
attention during the vehicle's life: see paragraphs [12] and [13] above.
Consequently it should not have been disturbed in any way since manufacture.
In addition, it was within a sealed component, and Mr Bathgate was able to
confirm that that component did not show signs of damage or any other outside
influence. Furthermore, in cross-examination Mr Bathgate pointed out that
the location of the communications hub was shielded from vibration. As I have
already mentioned, I found Mr Bathgate an excellent witness, and I have no
hesitation in accepting his views on these matters. In these circumstances I
am of opinion that the most reasonable inference is that the defect existed
from the date of delivery. There was nothing to cause it to arise at a later
date; interference of any sort was inherently unlikely, and there was no
evidence of such interference when Mr Bathgate examined the component.
[21] It was also submitted for the defenders that the defect was
ultimately found to be of a fairly trivial nature. Mr Bathgate's evidence
was that all that was required to remedy the defect was replacement of the
electronic communications hub, which would take two hours in the workshop and cost
approximately £600. Moreover, the defect resulted in the car's losing power,
but it was submitted that there was little evidence that, when the problems
occurred, the users were ever in danger. The pursuer's journeys were not
terminated when the engine dropped to its safety mode; all that happened was
that the car continued at approximately 30 mph. In my opinion it cannot be
said that the defect that the car exhibited was in any way trivial. No doubt
it could be easily remedied, but that does not mean that it was not serious.
It seems to me that the defect with the communications hub was extremely
serious, for three reasons. First, the rapid loss of power that occurred
on three occasions involved a clear and obvious risk of danger to the
occupants of the car, and indeed other road users. If a car on a motorway
suddenly drops its speed from 70 mph to 30 mph, the danger is very clear
indeed, and Mr Doughty described the faults in the vehicle as "fraught
with danger" (paragraph [16] above). Secondly, if the car shuts down into
safety mode, it cannot travel faster than 30 mph or so. On a long journey that
would add a great deal of time to the length of the journey. Quite apart from
the inconvenience involved, the inability to go faster would create an obvious
hazard, as the car would be travelling at well under the normal speed of
traffic. Thirdly, the defect affected the vehicle's management systems, with
the consequences for the engine described at paragraph [10] above; these
appear in themselves to be serious. Finally, I should note that both Mr Bathgate
and Mr Doughty were quite clear that the defects exhibited by the car were
serious. I have no doubt that that is correct. I accordingly conclude that
the pursuers have demonstrated a breach of the implied term in section 14
of the Sale of Goods Act.
Remedies available to pursuer: rejection
[22] It is not in dispute that, once a breach of contract is
established, the pursuer is entitled to damages. What is in dispute is whether
the pursuer is also entitled to reject the car. The law on this matter is set
out primarily in section 15B of the Sale of Goods Act 1979, a provision
that applies to Scotland only. This is in the following terms:
"(1) Where in a contract of sale the seller is in breach of any term of the contract (express or implied), the buyer shall be entitled --
(a) to claim damages, and
(b) if the breach is material, to reject any goods delivered under the contract and treat it as repudiated.
(2) Where a contract of sale is a consumer contract, then, for the purposes of subsection (1)(b) above, breach by the seller of any term (express or implied) --
(a) as to the quality of the goods or their fitness for a purpose,
...
shall be deemed to be a material breach".
The right to reject is lost, however, if the buyer accepts or is deemed to have accepted the goods sold. Section 35 of the Act provides for certain situations where the buyer is deemed to have accepted the goods. These include intimation to the seller that the goods have been accepted (subsection (1)(a)), the performance by the buyer of any act that is inconsistent with the ownership of the seller (subsection (1)(b)), and cases where after the lapse of a reasonable time the buyer retains the goods without intimating to the seller that he has rejected them (subsection (4)). In addition, subsection (6)(a) provides that the buyer is not deemed to have accepted the goods merely because he asks for or agrees to their repair by or under an arrangement with the seller. Finally, section 59 of the Act provides that where any reference is made in the Act to a reasonable time the question what is a reasonable time is a question of fact.
[23] In addition to the right of rejection provided in section 15B
of the Sale of Goods Act, and previously at common law, certain further
remedies are made available to consumers under sections 48A-48F of the
Act; these were introduced into Scots and English law by the Sale and Supply of
Goods to Consumers Regulations 2002 (SI 2002/3045) in order to implement the
European Consumer Sales Directive 1994/44/EC. These apply to goods that do not
conform to the contract of sale at the time of delivery. In that event, the
buyer has the right (under section 48A(2)(a) and section 48B) to
require the seller to repair or replace the goods. If that is unsuccessful,
the buyer has the right (under section 48A(2)(b) and section 48C) to
require the seller either to reduce the purchase price of the goods by an
appropriate amount or to rescind the contract. These remedies are subject to
requirements of proportionality, and the relationships that exist among the
various remedies are not clear. Nor is their relationship with the remedy of
rejection under the Sale of Goods Act. Because of the uncertainties in this area
of the law the remedies available for the supply of faulty goods in consumer
sales were the subject of a reference to the Scottish Law Commission and the
Law Commission for England and Wales. The two Commissions produced a Joint Consultation Paper on Consumer
Remedies for Faulty Goods (Law Commission No 188; Scottish Law Commission No
139, published in November 2008) and subsequently a Joint Report on the same
subject (Law Commission No 317; Scottish Law Commission No 216, published in
November 2009). The Report proposes a scheme under which the two sets of
remedies, those under the Sale of Goods Act (and the common law) and those
under the European directive, would be properly integrated. In short, the
scheme is that a consumer who is supplied with faulty goods should be entitled
to reject them, and at that point should have a choice of remedies: he may opt
for termination of the contract and a refund of the price, or alternatively may
opt for the European-inspired remedies of either repair or replacement (with
termination and refund or a price reduction as fall-back remedies in the event
that the European remedies are chosen). The solicitor for the defenders
referred me to the work of the Law Commissions, but it seems to me that the
Consultation Paper and Report can only be used to the extent that they survey
the existing law; the scheme that is put forward in the Report and considered
in the Consultation Paper is an innovation on the existing law.
[24] The remedy that the pursuer seeks to invoke in his pleadings is
described as "rejection", although no mention is made of section 15B or
indeed any other provision of the Sale of Goods Act. The submissions made at
the close of the evidence were concerned almost exclusively with rejection
under section 15B. Nevertheless, counsel for the pursuer did at one point
raise the question of whether, if rejection under section 15B had not
taken place within a reasonable time, what the pursuer did in June 2007 might
be equated with rescission under section 48C of the Act. I will return to
this question at paragraph [37] below. At present, however, I will
discuss the issues raised in the case on the basis that what is relied on is
rejection under section 15B, and that the critical question is whether
such rejection was timeous under section 35.
[25] The most significant feature of the present case is the time
that elapsed before the pursuer attempted to exercise his right of rejection.
Put simplistically, the critical question is whether he was too late in
rejecting the car. In approaching the remedy of rejection, the primary rules
applicable in Scots law are those set out in section 15B itself and in
section 35, which states cases where the buyer is deemed to have accepted
the goods. In relation to section 35, the defenders did not suggest that
the pursuer had intimated that he accepted the car; instead, the defenders
relied on the second and third types of deemed acceptance, where the buyer has
performed an act inconsistent with the ownership of the seller or where after
the lapse of a reasonable time the buyer retains the goods without intimating
to the seller that he has rejected them. In summary, the defenders' argument
was in three parts: first, the period of 15 months that elapsed before the
fault was discovered and the car was taken back to Edinburgh Audi in May 2006
was more than a reasonable time for rejection; secondly, the further period of
two to three months that elapsed between the return of the vehicle to the
pursuer in March 2007 and the intimation of rejection in June 2007 was again
more than reasonable; and thirdly, the use that the pursuer and his wife made
of the vehicle during those periods amounted to an act inconsistent with the
ownership of the seller. Although reliance was based on the use of the car, it
is obvious that a car is normally acquired for immediate use, and consequently
I cannot see that the mere use of the car is sufficient to take away the right
to reject. The substance of the defenders' argument in the present case is the
time that elapsed prior to rejection, even making allowance for the periods
during which the car was under repair. Consequently the critical question is
whether that time was reasonable. In terms of section 59 what is a
reasonable time is a question of fact, and the precise question that must be
answered is whether in all circumstances of the case the pursuer rejected the
car within a reasonable time.
[26] It is clear that if the buyer decides to allow the seller to
repair the goods time will not run during the period while repairs are being
carried out. This is obvious, because clearly it cannot be known until the
repairs have been completed whether they have been successful in eliminating
the defect. The point can perhaps be put more generally: in the words of Lord Watson
in Hick v Raymond and Reid, [1893] AC 22 (at 29):
"[The] condition of reasonable time has been frequently interpreted; and has invariably been held to mean that the party upon whom it is incumbent duly fulfils his obligation, notwithstanding protracted delay, so long as such delay is attributable to causes beyond his control, and he has neither acted negligently nor unreasonably".
That case involved an obligation to discharge cargo with all dispatch, but the same principle was held applicable to sale of goods in Truk (UK) Ltd v Tokmakidis GmbH, [2000] 2 All ER (Comm) 594, at 604. When repairs are carried out that is a matter that can be regarded as an example of this wider principle. In this connection, I should also note that, in accordance with section 35(6) of the Sale of Goods Act, a buyer is not deemed to have accepted goods merely because he agrees to their repair.
[27] A more difficult question is when the time for rejection begins
to run in the case of latent defects. For this purpose, a latent defect is one
that cannot be discovered by reasonable inspection or use of the goods at or
immediately following delivery. One possible view is that time does not begin
to run until the defect manifests itself. The alternative is that time begins
to run immediately, but some delay in rejection may be reasonable if the defect
is not immediately apparent. On the latter basis, assessing what is a
reasonable time for rejection is dependent on two factors, when the defect
appears and the time that elapses before rejection is intimated, but the
precise relationship between those two factors depends upon the particular
circumstances of the case. On a consideration of the authorities cited to me,
I am of opinion that the second of these approaches is correct. At common law,
however, there are indications that time did not begin to run until the defect
manifested itself: Fleming & Co (Ltd) v Airdrie Iron Co,
1882, 9 R 473; Carter & Co v Campbell, 1885, 12 R 1075, at
1080 per LP Inglis and 1082 per Lord Adam; McCaw, Stevenson, & Orr Ltd v
Maclaren & Sons, 1893, 20 R 437. In the first of those cases, which
involved defects that appeared in stills for use in a chemical works after six weeks
of use, Lord Shand stated (at 480):
"I think the pursuers were entitled to use the steels until the defects were fully disclosed, as they did, and that the fact of their having done so cannot bar the present claim".
In the same case, LP Inglis stated (at 481):
"Goods of this kind... cannot be tested without a considerable amount of use, and if within a reasonable time of the discovery of a defect intimation of that defect is made to those who had supplied the goods, I think that that is all that can be expected".
Nevertheless, it is I think significant that in Fleming the defect appeared after six weeks of use, and that in McCaw, Stevenson, & Orr the problem was discovered after two weeks. These cases cannot be used to support the proposition that, in the case of a latent defect that takes many months to appear, time will not begin to run until it does actually appear.
[28] Following the enactment of the Sale of Goods Act 1893, the
leading commentary (Brown, Sale of Goods, 2nd edition, 67-68) stated:
"[If the defect] is latent, as often happens, especially in the case of horses, seeds, and machinery, we have seen that it is sufficient if the rejection is intimated immediately on the defect being discovered".
A similar view is found in certain cases: Nelson v William Chalmers & Co Ltd, 1913 SC 441; Burrell v Harding's Executrix, 1931 SLT 76. In Nelson the court made it clear that the provisions of the Sale of Goods Act did not alter or impair the common law right to reject goods at any time before acceptance, whether actual or deemed, occurs: see Lord Kinnear at 450 and Lord Dundas at 453. Burrell is of interest because of the time that elapsed before rejection. The pursuer, the well-known art collector, purchased a reredos from the defender's late husband, an art dealer, in January 1928. The pursuer averred that two years thereafter the reredos was taken out of store and examined by an expert, who stated that an important part of the reredos was modern work, and that he intimated rejection in April 1930. It was held by Lord Moncrieff that the pursuer's averments were relevant and should go to proof. Nevertheless, it must be said that the facts of the case were exceptional, in that the reredos was kept in store throughout the period prior to rejection. I was further referred to Mechans Ltd v Highland Marine Charterers Ltd, 1964 SC 48; that case, however, involved an express certificate stating that the goods (two steel water buses) were accepted as in accordance with the contractual specification: see LJC Grant at 63 and Lord Strachan at 73; it is therefore not concerned with deemed acceptance of goods. In yet other cases rejection of goods was refused on the ground that the defect (of colour or design) ought to have been apparent immediately following installation: Charles Henshaw & Sons Ltd v Antlerport Ltd, 1995 GWD 24-1316; Jones v Gallagher, [2005] 1 Lloyds LR 377.
[29] In their Report on Sale and Supply of Goods published in 1987
(Law Com No 160; Scot Law Com No 104), the Scottish Law Commission and the Law
Commission for England and Wales made the following comments in relation to
section 35 of the Act (at paragraph 2.54):
"Under the Sale of Goods Act, which in section 35 merely adds further qualification to or reflects the common law, the Scottish courts in exceptional cases have been prepared to allow the purchaser to reject the goods although a substantial period of time has elapsed since delivery, or even when the goods have been used. Much will depend upon the particular circumstances of the contract. Considerations such as whether the purchaser was aware of the defect, and the nature of the action taken by the purchaser when he was in fact aware of the defect, have been factors taken into account in determining whether the right to reject has been lost".
Reference was made to Burrell, and to two further cases, Aird & Coghill v Pullan & Adams, 1904, 7 F 258, and Munro & Co v Bennet & Son, 1911 SC 337. In the first of these cases, a printing machine was rejected after 16 months of use, during which the buyers had frequently intimated their dissatisfaction with the working of the machine and had requested the sellers to put it into proper working order; the sellers had attempted to do so unsuccessfully. In the second case, a pump was rejected 19 months after it was installed. Complaints had been made about it shortly after it was installed, and at various points the sellers sent representatives to examine it and perform work on it. It can be seen, therefore, that in both of these cases the defect had manifested itself at an early stage and had been followed almost immediately by a complaint and attempts at repair. That distinguishes these cases from the present, where the defect did not manifest itself until more than a year had elapsed following delivery; moreover, the car was not taken back to the seller until 15 months after delivery.
[30] In more recent cases rejection has been permitted after shorter
periods. In Fiat Auto Financial Services v Connelly, 2007 SLT
(Sh Ct) 111, Sheriff Deutsch held that a buyer was entitled to reject the car
after nine months, where faults had appeared less than two weeks after delivery
and continued during the remainder of that period; repeated attempts were made
to repair them, but these were unsuccessful. The case is therefore one where
the defect appeared at an early stage and repeated attempts were made to deal
with it. That distinguishes it from the present case. In Cruickshank v
Specialist Cars (Aberdeen) Ltd, 2002 GWD 25-858, Sheriff MacFadyen
held that rejection of a car was permissible after five months; the most
serious problems appeared when the car was used to tow a caravan, which only
occurred four months after delivery. The period is much shorter than in
the present case. Of the modern Scottish cases, the greatest support for the
pursuer is found in MacGill v Talbot, 2002 GWD12-377, where the
pursuer bought a Rolls Royce car with a view to restoring it on the basis, he
averred, that it would cost a specified amount to restore it; in fact he was
advised that the cost of restoration would be very much greater. He rejected
the car 14 months after purchase. Sheriff Evans decided that we
could not hold as a matter of relevancy that a reasonable time had elapsed
under section 35(4). The case is unusual, however, in that the car was
acquired for restoration rather than everyday use; it is clear that that might
justify a substantially longer period. Despite that consideration, it must be
said that the period of 14 months is well beyond any other reported case.
In Truk (UK) Ltd v Tokmakidis GmbH, supra, an underlift
fitted to a recovery vehicle was rejected after six months; it was held
that this was still within a reasonable time. The judge, Judge Raymond Jack
QC, emphasised that the most important feature of the case was that the vehicle
was not to be used by the purchaser but to be resold, and it was on resale that
the defect in the goods had been discovered. The facts of that case are
accordingly somewhat special, and in any event the period involved is well
below that in the present case.
[31] I was further referred to two decisions of the Court of Appeal,
Rogers v Parish (Scarborough) Ltd, [1987] 1 QB 933, and Clegg v Andersson, [2003] 1 All ER
721. In Rogers the plaintiffs bought a Range Rover
vehicle which turned out to have serious faults from the point of delivery,
although it was driven for more than 5,500 miles. The case accordingly does
not deal with latent defects. It is, however, authority that the right of
rejection is not precluded by a manufacturer's warranty. Clegg is
largely concerned with the provision of information by the buyer to the
seller. In that case a yacht had been supplied with a keel that was
substantially heavier than the manufacturer's specifications. Following
delivery, the parties corresponded on the overweight keel and the possibility
of repairs over a period of seven months. Early in that correspondence the
buyers sought certain information, but they did not receive it until close to
the end of the period. Three weeks thereafter they rejected the yacht. It was
held that the rejection was timeous. Sir Andrew Morritt V-C stated (at
paragraphs [63]-[64]):
"[Section 35(6)(a)] shows that time taken merely in requesting or agreeing to repairs, and, I would hold, for carrying them out, is not to be counted.
In these circumstances I consider that time taken to ascertain what would be required to effect modification or repair is to be taken into account in resolving the question of fact which arises under [section 35(4): whether after the lapse of a reasonable time the buyer has retained the goods without intimating rejection]. In the light of the undisputed fact that [the buyer] did not receive the information he had sought in August and September 2000 until 15 February 2001 I consider that the three weeks which elapsed thereafter until the letter of rejection dated 6 March 2001 did not exceed a reasonable time for the purposes of s 35(4) of the 1979 Act ".
Hale LJ referred to the terms of section 35 and continued (at paragraph [75]):
"It follows that if a buyer is seeking information which the seller has agreed to supply which will enable the buyer to make a properly informed choice between acceptance, rejection or cure, and if cure in what way, he cannot have lost his right to reject".
This case was founded on by counsel for the pursuer in view of the repeated requests that had been made to Edinburgh Audi for information as to what was wrong with the car; counsel submitted that time could not run while the pursuer was denied information. If the defect in the pursuer's Audi had come to light at an early stage, and information about its nature had been refused, this argument would in my opinion have had very considerable force; the refusal to provide the pursuer with proper information would clearly have prevented him from making an informed decision as to whether to reject the car. Nevertheless, the need for information has no bearing on the initial period of 15 months or thereby before the car was returned to Edinburgh Audi for repair. In considering Clegg, it is important to bear in mind that the problem with the overweight keel became apparent and was raised by the buyer at or about the time of delivery, and that the case is accordingly not one that involves a latent defect.
[32] In Clegg, the view was expressed that the earlier case
of Bernstein v Pamson Motors (Golders Green) Ltd, [1987] 2 All ER
220, no longer represented the law following the amendment of section 35
of the Sale of Goods Act by section 2(1) of the Sale and Supply of Goods
Act 1994. In that case, a car broke down nearly four weeks after delivery.
The car was repaired, and was held to be as good as new, but was rejected by
the buyer. It was held that, because the buyer had had the car for more than
three weeks and had driven approximately 140 miles, he had had a
reasonable opportunity to examine the car and had accordingly lost his right to
reject it. The judge, Rougier J, indicated (at 230) that what is a reasonable
time depends upon the nature of the goods and their function, and that the
complexity of that function was highly relevant. In my opinion that
proposition remains law, and indeed accords with the earlier Scottish cases
that permitted some time in order to discover whether machinery functioned
properly. Nevertheless, in the present case, the time involved before the
defect manifested itself is very much longer than in the earlier cases.
[33] Finally, I was referred to J &H Ritchie Ltd v
Lloyd Ltd, 2007 SC (HL) 89, a case which emphasizes the importance of
having sufficient information to make an informed choice between acceptance and
rejection. A company carrying on a farming business bought a harrow, but when
using it they noticed vibrations. The sellers repaired the harrow but refused
to disclose the fault. The buyers made repeated attempts to obtain
information, but when these were refused they rejected the harrow. It was held
that they were justified in doing so, on the basis that the sellers were under
an implied obligation to tell them what was wrong with the goods. Nevertheless,
although all of the members of the House of Lords agreed the final result, to
some extent different approaches were adopted. Lord Hope was of opinion that a
term should be implied into the contract of sale to the effect that the sellers
would tell the buyers what was wrong with the harrow: see paragraph [18].
In reaching that conclusion, Lord Hope made the following remarks (at
paragraph [16]):
"The nature of the defect was not immediately obvious and it was not known what, if anything, could be done to correct it. But the underlying principles are the same. The effect of sec 35(2)(a) [which provides that a buyer is not deemed to have accepted goods until he has had a reasonable opportunity of examining them for the purpose of ascertaining whether they are in conformity with the contract] is that, as the buyer is not deemed to have accepted the goods, he retains the right to reject them. That right will, of course, be lost if, at any time, he decides to accept the goods or is deemed to have accepted them. But it is a right of election which the buyer cannot be expected to exercise until he has the information that he needs to make an informed choice. The seller, for his part, cannot refuse to give him the information that he needs to exercise it".
Lord Rodger adopted a somewhat different approach; he held that the parties had concluded a separate contract for the repair of the harrow and that a term should be implied into that contract; he held (at paragraph [37]) that business efficacy required the implication of a term that the sellers would tell the buyers what had been wrong with the harrow and what had been done to put it right. Ritchie is obviously different from the present case, in that it was primarily concerned with an agreement to repair the goods supplied, in circumstances where the repair might have been successful; consequently, the critical question was whether a term should be implied that information would be provided. Moreover, the defect was noticed at an early stage and the goods were immediately returned to the sellers for attention. It was not a latent defect In the present case, by contrast, the critical question is whether rejection occurred within a reasonable time, after making due allowance for the period of repair. The lack of information as to what was wrong is relevant to the period after repair was attempted. It is not, however, relevant to the 15 months that elapsed before the car was taken in for repair following the emergence of the major fault.
[34] On the basis of the wording of section 35 and the
foregoing cases, I am of opinion that, in the case of a latent defect, time
begins to run for the purposes of section 35(4) as soon as the goods are
delivered, but that some level of delay in rejection may be reasonable if the
defect is not immediately apparent. In Mechans Ltd v Highland Marine
Charterers Ltd, supra, LJC Grant stated (at 1964 SC 63) that "in the
case of goods which are not expressly accepted and which may be subject to
latent defects the Courts will be generous in fixing the 'reasonable time'
which must elapse before acceptance is deemed or implied". In the case of a
complex piece of machinery such as a car, it is to be expected that it may be
used for a period of weeks or even months before rejection becomes impossible,
because it may take a significant period of use before the defect becomes
apparent. To that extent the fact that a defect is latent is relevant.
Ultimately, however, the remedy of rejection becomes unavailable through "the
lapse of a reasonable time", if the buyer retains the goods without intimating
rejection. In my opinion that "reasonable" period cannot begin only when the
defect manifests itself, for three reasons. First, the wording of section 35(4),
"after the lapse of a reasonable time", seems clearly to relate to a period
running from the date of delivery. That is the obvious meaning in the context
in which the subsection occurs; had it been intended that the period should run
from the appearance of a defect that would, I think, have called for express
wording. Secondly, rejection is a relatively drastic remedy, in that it
involves return of the goods and the whole of the price. At a certain stage,
commercial closure is required, to permit the seller in particular, but also
the buyer to some extent, to arrange his affairs on the basis that the goods
have been effectively sold. Thirdly, damages remains as an alternative remedy
(as may the remedies in sections 48A and 48C); thus the buyer is not left
without any recourse against the seller.
[35] In view of the foregoing analysis of section 35(4), I have
reached the conclusion that by May 2006, when the vehicle was taken in to
Edinburgh Audi for repair, a reasonable time within the meaning of that
subsection had elapsed without intimation of rejection; consequently by that
time the pursuer was deemed to have accepted the car. I reach this conclusion
primarily because the period in question starts to run on delivery, and after
15 months I am of opinion that it was too late to reject the goods. While
the court should clearly be generous in fixing a reasonable time, as LJC Grant
indicated, I consider that 15 months is simply too long a period for
rejection. It is significant that, with one exception, in none of the reported
cases has rejection been permitted where a defect has not appeared for a period
even approaching 15 months. The exception is MacGill v Talbot,
supra, but that was a case where a car was acquired for restoration rather
than immediate use in the ordinary way. Consequently the case cannot be taken
as authority that rejection is normally available even when a period in excess
of one year has elapsed. Moreover, in the present case it appears that during
the period from delivery, in February 2005, to March 2006, when the serious defect
first manifested itself, the pursuer had had uninterrupted use of the car.
Minor faults had appeared, but it was not suggested that any of these required
more than a visit to the garage to be put right. Indeed, even after the major
fault first appeared in March 2006, the pursuer waited until it reappeared in
April or May before taking the car back to Edinburgh Audi for detailed
investigation. In these circumstances I am of opinion that the right to reject
had been lost through implied acceptance of the car.
[36] I reach the foregoing conclusion with some regret. The major
fault was intermittent but very serious, in the sense that it represented a
significant risk to the safety of those using the car. The car was an
expensive one, supposedly built to a high specification, and plainly failed to
meet very basic standards of manufacture; Mr Bathgate and Mr Doughty
were clear that the faults exhibited by the car should not have appeared in any
vehicle, regardless of price. Moreover, Edinburgh Audi had been given repeated
opportunities to repair the car but failed to do so successfully; indeed,
despite their possession of sophisticated electronic equipment, they do not
even appear to have discovered what the basic fault was, and carried out
various unnecessary repairs that adversely affected the value of the car.
Nevertheless, the law appears to me to be reasonably clear: rejection is a
relatively short-term remedy, and is simply not available when a latent defect
manifests itself for the first time more than a year after delivery; in no
reported case has rejection been permitted after such a period.
Remedies available to pursuer: rejection
[37] As mentioned above at paragraph [24], in his submissions
counsel for the pursuer suggested that, if he were unsuccessful on the basis of
rejection under section 15B, his case could also be considered as based on
rescission under section 48C. The solicitor for the defenders submitted
that the two remedies were conceptually different, and that there was no
relevantly pled case for rescission as against rejection. "Rescission" is a
term commonly used in Scots law (but not, I understand, in English law) to
signify the bringing to an end of parties' obligations of performance on
account of a material breach of contract, and it seems to me that the use of
the word in section 48C is essentially similar to the traditional Scottish
concept. Rejection will almost invariably follow a material breach of
contract, and unless replacement goods are provided it will in Scotland normally be followed by rescission of the contract.
Thus in section 158(1) of the Sale of Goods Act it is stated that, on
breach of contract by the seller, the buyer may "reject any goods delivered
under the contract and treat it as repudiated". Nevertheless, the remedy of
rejection in section 48C is subject to a number of conditions that are
absent from the traditional remedy of rejection; in particular, replacement or
repair must have been unavailable or unsuccessful, and account must be taken of
the use that the buyer has had of the goods since delivery. The submissions
presented on rescission under section 48C were not detailed, and the
differences were scarcely touched upon. For these reasons I am not willing at
this stage to hold that the remedy of rescission under section 48C is
available. This is, however, a commercial action, and consequently a degree of
procedural flexibility is required to enable the true issue in dispute between
the parties to be resolved. If, therefore, the pursuer wishes to take this
matter further, I will have the case put out by order in order that both
parties can make further submissions. If that is to be done, I think it
essential that the pursuer should provide a written statement of his arguments
on this matter. For the avoidance of doubt, I should make it clear that I am
not at this stage holding that any argument based on section 48C can
properly be made by the pursuer; I am merely giving the pursuer an opportunity
to submit that I can following proof and should give effect to such an
argument.
Remedies available to pursuer: damages
[38] The pursuer is in any event entitled to damages for breach of
contract. Indeed, I do not think that the right to damages, as against their
quantum, was seriously disputed by the defenders. The statutory provision
governing measure of damages in Scotland is section 53A
of the Sale of Goods Act 1979. Subsection (1) of that section provides
that the measure of damages is the estimated loss directly and naturally
resulting, in the ordinary course of events, from the breach; that is the
ordinary common law rule laid down in Hadley v Baxendale (1854) 9 Ex 341. The pursuer's case for financial recompense was presented on three
bases: that the car had been rejected in June 2007; that the car was not
effectively rejected but the pursuer's losses were continuing; and that the car
was not effectively rejected and the pursuer's losses ceased on 8 October
2007, when he was informed that the problem with the car related to the
communication hub and that the problem could easily be rectified. In the event
I have held that the car was not effectively rejected; consequently the first
of those does not apply. I also assume for present purposes that the car was
not effectively rejected under section 48C.
[39] As between the second and third heads, in my opinion the
principle of mitigation applies as at 8 October 2007. On that date, as a result of the visit
to Stirling Audi the pursuer was informed that the problem with the car was
that it required replacement of the communication hub and that that problem
could be easily rectified, at a cost of approximately £650. On the hypothesis
that the car had not been effectively rejected, in my opinion the pursuer
should have instructed that work. Thereafter he should either have continued
to use the car or should have sold it, no doubt taking a loss. Nevertheless,
replacing the communication hub would have made it possible to use the car. On
that basis, I consider that the pursuer's losses are as follows.
[40] The pursuer claims the cost of the examination of the car by
Stirling Audi, which amounted to £124, interest was said to be due at 8% from
the date when those costs were incurred, 8 October 2007 (no 6/15 of process). The defenders did
not dispute that that sum was due, but submitted that interest was due only
from the date of decree or alternatively from the date of citation. In my
opinion interest on this sum runs from the date when the expenditure was
incurred, 8 October 2007. The pursuer further claims storage costs
for the vehicle from 31 May
2007 to 28 October 2007 at £25 per week, with interest thereon at 4% per
annum for the intervening period. For the defenders it was submitted that
those sums were not due; the cost could have been mitigated if the car had not
been put into storage but had been left on the street. So far as mitigation is
concerned, the critical question is whether the pursuer acted reasonably in
putting the car into storage. The car was an expensive one, and if it had been
left on the street there was a risk that it might have suffered damage, or
might simply have deteriorated, in which case its value would have diminished.
In all the circumstances I am of opinion that the pursuer acted reasonably in
putting the car into storage. Interest is claimed on principal sums at 4% per
annum for period from 31 May
2007 to date. In my opinion
that interest is also due.
[41] The next two heads of claim are for what are described by the
pursuer as wasted insurance and wasted tax for the period from 27 May 2006
to 8 October 2007, the date when mitigation should have occurred; the
wasted insurance is said to have amounted to £2,345 and the wasted tax to £210
per annum. Interest is claimed on the resulting sums at 4% per annum. For the
defenders it was submitted that those sums were not reasonable; neither the
insurance nor the tax was required as long as the vehicle was in storage. In
my opinion that submission is partly correct. Once the vehicle was put into
storage at the end of May 2007 it was not necessary to pay tax, as a statutory
off-road notice (SORN) could have been issued. During the same period full
insurance was not required either. The evidence of the pursuer was that the
vehicle was insured while in storage, but in my opinion there was no need for
comprehensive insurance during that period; third party, fire and theft
insurance would have been sufficient. Full insurance and tax are, however,
claimed for the year from 27 May
2006, when the car was taken
in to Edinburgh Audi, to 31 May
2007, when the car was put
into storage. The basis of the claim is that the pursuer had no effective use
of the car during that period. There was some limited use of the car during
the early months of 2007, but I think that it was sufficiently low, and
sufficiently affected by continuing problems, to permit recovery of the whole
of the insurance and tax paid during that period. In relation to the insurance
that would have been allowable for the subsequent period, when the car was in storage,
no evidence was available as to the cost. In the absence of such evidence, I
do not think that I can allow anything in respect of such insurance. Interest
will be due on the amounts due in respect of insurance and tax at 8% per annum
from January 2007, which is approximately halfway through the year when
payments were wasted.
[42] Next, the pursuer claims £2,500 as damages for inconvenience
and upset. In Mack v Glasgow City Council, 2006 SC 543, it was
held that mere distress or other emotional reaction does not sound in damages,
but that inconvenience might be recoverable as a head of general damages for
breach of contract: see paragraph [17] of the opinion of Lord Macfadyen.
It follows that all that the pursuer can recover for in the present case is
inconvenience. That is limited, however, because the vehicle in question was
admitted to be the third car used by the pursuer and his wife. Nevertheless I
think that some inconvenience was proved, not only on the journeys where the
car caused trouble but also in the repeated need to take it into Edinburgh Audi
for attention. The only authority dealing with the assessment of damages for a
defective car that was brought to my attention was the sheriff court decision
in Smith v Park, 1980 SLT (Sh Ct) 62, when £75 was awarded. That sum must obviously be increased
substantially to allow for inflation, and I think that some further increase is
appropriate in the present case to allow for the very substantial inconvenience
suffered. In all the circumstances I think that a total of £500 should be
awarded under this head.
[43] Further claims are made for the loss caused by the lack of
integrity of the engine, depreciation for the period when the pursuer had no
effective use of the car (31 May
2006 to 28 October 2007), and replacement of the communication hub. For the
defenders it was submitted that the loss caused by the integrity of the engine,
which was not expressly mentioned in the pleadings, could only be recoverable
if the car were shown to be in a materially worse position than if no work had
been carried out by Edinburgh Audi. Evidence on this matter was given by Mr Bathgate,
who expressed the view that the reconstruction of the engine would have an
adverse effect on the car; the reconstructed engine would not have been put
together under factory conditions, which are much better than those available
in a garage, and consequently would not have been as good as the engine in its
original form. He gave evidence that the effect on the value of the car would
be in the region of £3,500, which is the amount claimed by the pursuer. In my
opinion the pursuer has established this amount. While it is not expressly
referred to in the pleadings, it arose out of evidence to which no objection
was taken. Moreover, the work carried out on the engine resulted directly from
the major fault that the car exhibited. The claim for depreciation, which was
made (on the hypothesis that loss should have been mitigated on or immediately
after 8 October 2007) for the period from 31 May 2006 to 8 October
2007 and amounted to £5,575,
was also based on the evidence of Mr Bathgate. It was clear from the
evidence of the pursuer and his wife that they failed to obtain effective use
of the vehicle for the period from May 2006 onwards. This resulted from its
defective condition. The fact that the fault had not been identified and
rectified was not in any way attributable to the pursuer. Consequently I
consider that this head of claim is justified. Once again I am of opinion that
the claim was due to the pursuer's inability to obtain effective use of car for
a substantial period; it is therefore attributable to the breach of contract.
Finally, the pursuer claims £650 for replacement of the communication hub.
This part of the claim was not disputed by the defenders if it was found that
there was a breach of contract. I have found that there was a breach of
contract, and I accordingly consider that this claim is justified.
[44] On the foregoing basis, the sums due are as follows. £124 is
due in respect of the examination at Stirling Audi, with interest of £28,
calculated to mid-January 2010. £450 is due in respect of storage costs to 14 January 2010. Interest on that sum amounts to £90. Wasted
insurance and tax amount to £2083 and £210 respectively, in each case for the
year from June 2006 to June 2007. Interest on those sums amounts to £499.92
(8% for the three years from January 2007 to January 2010). Damages for
inconvenience amount to £250. £3,500 is due in respect of the decline in value
of the car owing to incompetent remedial work; a further £5,575 is due in
respect of depreciation; and £650 is due in respect of replacement of the
communication hub. Interest is not claimed specifically on those sums. The
total of the foregoing sums is £13,459.92, which is the sum that I will award
by way of damages.
Further procedure
[45] For the reasons discussed in paragraph [37], I intend to
give the pursuer an opportunity to make further representations. If he decides
not to do so, I will sustain the defenders' second and third pleas in law (the
second only in relation to rejection), repel the pursuer's first and second
pleas in law, and refuse decree of declarator that the pursuer was entitled to
reject the car. I will further sustain the pursuer's third and fourth pleas in
law, repel the defenders' first, second and fourth pleas (the second in
relation to the damages claim only), and pronounce decree for payment of the
sum of £13,459.92 by way of damages; the latter sum includes interest to
January 2010.