Cheltenham Gloucester Plc v. Sun Alliance London Insurance [2002] ScotCS 141 (21st May, 2002)
OUTER HOUSE, COURT OF SESSION |
|
|
OPINION OF LORD CLARKE in the cause CHELTENHAM & GLOUCESTER PLC Pursuers; against SUN ALLIANCE & LONDON INSURANCE PLC Defenders:
________________ |
Pursuers: Davidson Q.C.; D.L.A.
Defenders: Murphy Q.C.; Brechin Tindal Oatts
21 May 2002
Introduction
"The insurers will indemnify the insured.
1. Against liability at law for damages and claimant's costs and expenses in respect of claims or alleged claims made against the Insured and notified to the Brokers during the Period of Insurance specified in the Schedule by reason of any negligent act, neglect, error or omission on the part of
(a) the Insured or the predecessors of the Practice;
(b) any agent or correspondent of the insured or of the predecessors of the Practice;
occurring or committed or alleged to have occurred or to have been committed in good faith in connection with the Practice."
General condition 5 of the policy is in the following terms:
"If any claim be in any respect fraudulent or if any fraudulent means or devices be used by the Insured or anyone acting on the Insured's behalf to obtain benefit under this Certificate all benefit hereunder in respect of the individual or individuals committing or condoning the fraud shall be forfeited."
The Evidence
"The Society requires this mortgage to be registered as a first charge. All other charges must be either repaid or postponed".
St. Clair was instructed by the pursuers to act for them in the loan transaction and, in particular, in relation to the obtaining of the necessary security on their behalf.
"1. Prior to completion you must have in your possession BOTH the properly executed Mortgage Deed/Standard Security AND ALL LOAN AGREEMENT(S) also properly executed. Under no circumstances may the Society's funds be released until this is the case".
St. Clair was, accordingly, fully aware that, prior to releasing any loan money advanced by the pursuers, under the loan agreement, he had to have in his possession a first ranking standard security, granted by the borrowers over the said subjects in favour of the pursuers. I should add, at this point, that the evidence revealed that St. Clair, at the time of the application being made for the said loan from the pursuers, was also seeking to obtain funds on behalf of Mr and Mrs Gallagher from Scottish Mutual Assurance Society and Leamington Spa Building Society. These applications, it seems, were, however not proceeded with.
"I understand Gina has spoken to you regarding the re-mortgage of her house at 25 Brackenbrae Avenue. Naturally, as the bank has a Second Charge on the property at present it is necessary for me to formally seek confirmation that the bank is prepared to have its charge postponed to that of the new lender.
You are aware of the reasons for the re-mortgage and there is no need for me to go into this. It is however important that I point out the intention to apply some of the funds from the re-mortgage to reduce the indebtedness of Brookfield Developments Limited to the bank. I am not in a position at this stage to give an indication of how much will be required to reduce the Company's indebtedness but, of course, the Bank's security will still be in place.
As you will appreciate, I am keen to bring the re-mortgage to fruition as quickly as possible and indeed, I have now received the offer of loan from the Building Society. I cannot finalise matters however until the Bank's consent is obtained and I shall be pleased if you would deal with this as quickly as possible."
The rest of the letter then went on to inform Mr Young about certain other matters relating to the company's business and concluded as follows "I look forward to hearing from you as soon as possible with confirmation of the Bank's consent to the re-mortgage."
"Note for the file - Gallagher re-mortgate. 31 August 1990.
Phoning David Young, Bank of Scotland (Glasgow Chief Office) discussing the need for ranking agreement. Going over forms of letter of 28 August. Pointing out that bank presently ranks Second to Clydesdale Bank and that the re-mortgage simply substitutes new lender for the Clydesdale Bank. Bank in no worse position. Noting should be no problem and that he will contact McClure Naismith regarding this.
Engaged: 10 minutes"
It struck Mr Douglas as somewhat remarkable that this was the only file note contained in the file. Nevertheless, its possible significance as seen by both Mr Douglas, and the defenders, was that it potentially provided support for St. Clair's position that he had reached an understanding with the Bank of Scotland that they would be prepared to enter a ranking agreement whereby they would be postponed to the pursuers as security holders over the said subjects. Notwithstanding that the clear fact of the matter was that no such agreement was ever entered into by the bank, it was apparently thought that if the existence of this undertaking could be maintained, the Bank of Scotland might be prepared to contribute towards the pursuers' losses, to some extent.
"The building society required a first ranking standard security and you acknowledged that that is what their requirement was.
Contrary to that position, the first ranking security in favour of the Bank of Scotland, which you knew about, was neither discharged nor postponed in circumstances where you were aware of that security.
It is your position that you had agreed with Mr David Young of the Bank of Scotland that there would be a postponement but that, in some way, your assistant failed to follow that matter up.
The crucial elements of your position are that an agreement existed; that such an agreement was enforceable; and, further, that your assistant failed to meet her obligations to your firm.
On the latter matter it is the evidence of Miss Todd that she did not have anything to do with this transaction and that, accordingly, there was no failure on her part because she had never dealt with it.
On the first aspect it is your position that the agreement with the Bank of Scotland was constituted by your letter of 28 August 1990 followed by an agreement with David Young based on the terms of that letter, which agreement was constituted by a telephone conversation between yourself and him on Friday, 31 August 1990.
As you acknowledge, the letter dated 28 August 1990 sets out a clear recognition of the necessity to secure a legally enforceable agreement with the Bank of Scotland in order to meet the obligation to the Building Society.
You have maintained that such an agreement was struck and, in evidence of that, you have produced a file note of a telephone conversation dated 31 August 1990 which is virtually and effectively the only file note on the file.
You indicated at two meetings with us that the file note had been dictated and typed on the date of the conversation with David Young, that is 31 August 1990. You stated that the reason for the file note was that the matter was very important for the transaction and therefore required to be recorded in writing. When the bank maintained that they had no record of such a conversation with you, you maintained that such conversation had indeed taken place on 31 August 1990.
As you know, our investigations have shown that Mr Young maintains not only that the conversation did not take place with you on 31 August 1990 but that the conversation could not have not taken place as he was in Italy on holiday.
Mr Young has produced a copy of the holiday booking and the flight ticket concerned, both of which you have seen and both of which are compelling evidence in support of what he is saying.
Further there has been produced by the bank, a copy of a letter dated 3 September 1990 acknowledging receipt of your letter of 28 August on that day and indicating that Mr Young was on holiday. A signed copy of that letter addressed to your firm is not on your file.
There are surrounding facts and circumstances in support of the evidence of the Bank, including their knowledge from June 1990 that they were first ranking security holders and the fact that at a meeting on 4 October 1990 they indicated they were first ranking security holders which was challenged by you but was not, thereafter, followed up.
As a matter of fact no further steps were taken by you following on that meeting to attempt to vindicate the contract which you maintain had been concluded with the bank and on their behalf by Mr Young, notwithstanding that the consequence of that was that the bank entered into possession and sold Mrs Gallagher's house as first ranking security holders.
It was accepted by you at a recent meeting that in the event that no discussion took place with Mr Young at the Bank of Scotland, there could be no genuine belief that an agreement had been reached with the Bank on 31 August 1990.
Standing your clear memory and insistence as to the accuracy of the file entry and its creation contemporaneously with the conversation the issue is in sharp focus.
Having regard to the evidence given by Mr Young and the documentation supplied by him, in vouching that evidence, we are not satisfied that the conversation took place on 31 August 1990 and, therefore, there is no colourable content to the belief expressed by you that an agreement has been struck.
As you know the transaction with the building society proceeded and when funds were received in mid-September they were disbursed to another creditor to Mrs Gallagher but no funds were made available to the Bank of Scotland, notwithstanding that the letter dated 28 August identified that one of the issues to be discussed and agreed was the extent of the repayment of the Bank of Scotland's indebtedness out of the refinancing proceeds.
In all the circumstances we have come to the view that the terms of the Master Policy have not been met in respect that the carrying out of the transaction required you to act in good faith and we are not satisfied that the transaction carried out in good faith.
The Master Policy provides cover and an indemnity only in respect of acts, errors or omissions in good faith and we regret that in all the circumstances such an indemnity has to be declined."
Thereafter the Sheriff Court action was handled, on St. Clair's behalf by his solicitor, Mr McCann. Both Mr Douglas and Mr Dunn gave evidence that in refusing to grant indemnity in the terms set out in the foregoing letter they were relying on the terms of Clause 1 of the terms of the indemnity policy. Mr Dunn, in evidence, however, said that he had been suspicious that St. Clair had been acting in a deliberately dishonest way and that he had never had any discussions with the Bank of Scotland's Mr Young as was purportedly recorded in the file note. Nevertheless, it was sufficient, he considered, to decline indemnity on the basis that in releasing the monies, without getting the pursuers a first ranking charge, St. Clair had committed a deliberate act and had not acted in good faith. Mr Dunn was of the view that, even if the conversation purportedly recorded in the file note had actually taken place any agreement, in principle, which had been arrived at between St. Clair and Mr Young would have required to have been ratified by Mr Young's superiors and, without any such agreement being ratified, and put in place, by releasing the sums advanced by the pursuers could not have been acting in good faith in terms of Clause 1 of the policy. It was Mr Young's evidence that the letter of 28 August 1990 was never brought to his attention either by St. Clair or the Bank of Scotland during 1990 and it only came to his attention when the pursuers' claim was being investigated by the defenders. He had no recollection of being approached by St. Clair or Mr and Mrs Gallagher regarding the re-mortgaging of the subjects in respect of lending to be granted by the pursuers. He confirmed that he had been on holiday in Italy for 14 nights from 25 August 1990 and that he never spoke to St. Clair during that period. In evidence he also said that had he received the letter of 28 August, he would have required a great deal more information from St. Clair regarding the proposed lending and the arrangements for repaying the Bank of Scotland lending, before he would have been in a position even to consider the possibility of the Bank of Scotland committing itself to entering into a ranking agreement. He would also have corrected the statement that the bank had a second ranking charge over the subjects. He explained that as at 28 August 1990, the bank was anxious to recover the indebtedness due to it by Mr and Mrs Gallagher and that this had been the subject of discussion for some weeks or months previously. He confirmed that after he had returned from holiday he had had a meeting with St. Clair and Mrs Gallagher. Nothing was said, to his recollection, on that occasion, by St. Clair about any ranking agreement, far less that the bank had failed to enter into an agreement, which they had promised to do, to be postponed as security holders to the pursuers. He did recall St. Clair repeating that he believed that the bank had only a second ranking charge but he, Mr Young, had told St. Clair that that was not the case. St. Clair had said that he was going to check out the position. Mr Young had no recollection of his having further dealings with Mrs Gallagher and St. Clair subsequent to that meeting. He was, in due course, transferred to another branch of the bank. I found Mr Young to be a wholly credible and reliable witness in relation to all of these matters.
"I intentionally released the funds knowing that there was no ranking agreement. I did so in the expectation, or belief, that the ranking agreement would be forthcoming. That was a mistake."
At no stage in his evidence was St. Clair, however, able to enunciate any reasonable basis for this belief.
The Defenders' Submissions
1. Was the insured, St. Clair, entitled to be indemnified on the basis that the pursuers' claim against him was by reason of a "negligent act, neglect, error or omission" on his part having regard, not only to the meaning of the quoted words, but also to the general principle of insurance law that an insured cannot intentionally provoke the act insured against and claim indemnity.
2. If the answer to the preceding question was in the affirmative, the next question to be answered was whether the negligent act, neglect, error or omission was committed in good faith.
3. The third question was whether or not the insured had used a fraudulent means to obtain benefit under the policy which resulted in general condition 5 in the policy coming into play, so that the benefit of indemnity, which might otherwise have been available, had been forfeited.
"On ordinary principles of insurance law an assured cannot by his own deliberate act cause the event upon which the insurance money is payable. The insurers have not agreed to pay on that happening".
"This is an objective standard. At first sight this may seem surprising. Honesty has a connotation of subjectivity, as distinct from the objectivity of negligence. Honesty, indeed, does have a strong subjective element in that is a description of a type of conduct assessed in the light of what a person actually knew at the time, as distinct from what a reasonable person would have known or appreciated. Further, honesty and its counterpart dishonesty, are mostly concerned with advertant conduct, not inadvertant conduct. Carelessness is not dishonesty. Thus for the most part dishonesty is to be equated with conscious impropriety. However, these subjective characteristics of honesty do not mean that individuals are free to set their own standards of honesty in particular circumstances. The standard of what constitutes honest conduct is not subjective. Honesty is not an optional scale, with higher or lower values according to the moral standards of each individual. If a person knowingly appropriates another's property, he will not escape a finding of dishonesty simply because he sees nothing wrong in such a behaviour. In most situations there is little difficulty in identifying how an honest person would behave. Honest people do not intentionally deceive others to their detriment. Honest people do not knowingly take others' property. Unless there is a very good and compelling reason, an honest person does not participate in a transaction if he knows it involves the misapplication of trust assets to the detriment of the beneficiaries. Nor does an honest person in such a case deliberately close his eyes and ears, or deliberately not ask questions, lest he learn something he would rather not know, and then proceed regardless. However, in the situations now under consideration the position is not always so straightforward. This can best be illustrated by considering one particular area; the taking of risks. All investment involves risk. Imprudence is not dishonesty, although imprudence may be carried recklessly to lengths which call into question the honesty of the person making the decision. This is especially so if the transaction serves another purpose in which that person has an interest of his own."
It has to be recognised, of course, that the context in which that statement was made, namely, the English law relating to accessory liability in trusts, was somewhat removed from the context of the present case but, at first sight, at least, it does appear to me that it is difficult to find any proper basis for quarrelling with the submission, made on behalf of the defenders, that it provides the appropriate criteria for deciding whether the actings of St. Clair, in the present case, were in good faith, or otherwise, and senior counsel for the pursuers did not, as I understood him, suggest otherwise. Applying the dicta of Lord Nicholls in Royal Brunei Airlines, senior counsel for the defenders posed the question - could it be said that St. Clair, in obtaining the loan monies from the pursuers and then releasing them without having obtained a first ranking charge over the subjects was acting in good faith? The answer to that question, senior counsel submitted, had to be in the negative. Senior counsel for the defenders referred also to the case of Mortgage Express Limited v S. Newman & Co (2001) P.N.L.R. 86. In that case a solicitor had made a claim against the English Solicitors Indemnity Fund, to be indemnified in respect of a claim made against her by a client concerning a conveyancing transaction. The fund declined to grant the solicitor indemnity on the basis that the claim arose from acts or omissions on her part which amounted, in terms of the Solicitors' Indemnity Rules, to dishonesty or fraud. In giving his judgment Aldous L.J., with whom the other members of the Court of Appeal agreed, observed at page 100 that in determining whether the acts or omissions, in question, fell to be stigmatised as dishonest "no doubt assistance can be obtained from reading the judgment of the Privy Council delivered by Lord Nicholls in Royal Brunei Airlines", but his Lordship then continued "but the essential duty of a judge is to find the facts. In cases where honesty is in issue, the mind of the person responsible, the understanding and practice of solicitors at the relevant time and the events that took place are all relevant. Once the facts have been found, the judge has to decide, according to the standards of right thinking members of society, whether the act or omission was due merely to incompetence or to dishonesty". Senior counsel for the defenders went on to submit that, applying those judicial dicta to the facts of the present case the position was as follows. St. Clair had accepted instructions to act for the pursuer which required him to have obtained a first ranking charge over the subjects, instructions which included a specific direction to him by the pursuers that "under no circumstances may the Society's funds be released until this is the case". He knew that he could not get a first ranking charge for the pursuers, unless he obtained the Bank of Scotland's agreement to be ranked, as security holders after the pursuers. Notwithstanding that he knew he had no such agreement from the bank, he, firstly, requested the loan funds to be sent to him and confirmed to the pursuers that he would, prior to the completion of the loan, ensure that the standard security and all loan agreements were properly executed, and in his possession or control, and undertook also to hold all loan money strictly to the order of the pursuers and not to release the same until he had complied with all aspects of their instructions - see 6/4/32. Secondly he obtained the pursuers' funds on 11 September 1990 and released them on 13 September 1990, without having obtained a ranking agreement from the Bank of Scotland, far less a first ranking security in favour of the pursuers. Mr Murphy submitted that those actings amounted to dishonest conduct because St. Clair knew that the Bank of Scotland had a first ranking security and that to comply with the pursuers' instructions he would require to have obtained a ranking agreement from the Bank of Scotland to be postponed to the pursuers, which he knew he did not have. At best for St. Clair, he had been taking a reckless chance in order to benefit persons with whom he was himself closely associated. Mr Murphy submitted that honest solicitors do not act in such a way. A solicitor acting honestly would not deceive his building society client, to its detriment, by telling it that its instructions had been carried out, when they had not been carried out. An honest solicitor, Mr Murphy submitted, does not participate in a transaction if he knows it involves a misapplication of client's funds, in direct contravention of his express instructions. Moreover an honest solicitor does not close his eyes or ears, or deliberately not ask questions, lest he should hear something he would rather not know and then proceed regardless. In the present case St. Clair's behaviour was not the conduct of an honest solicitor, acting in good faith, and his conduct was further tainted by the fact of the close business relationship he had with the persons who benefited from the obtaining of the pursuers' funds and the clear conflict of interest that arose in the case having regard to his own personal interest in the matter.
The pursuers' submissions
"(A) the fraud must be material in the sense that the fraud would have an effect on the underwriters' ultimate liability ... and (B) the gravity of the fraud or its consequences must be such as would enable the underwriters, if they wished to do so, to terminate for breach of contract". See Longmore L.J. at page 57. His Lordship continued:
"Often these considerations will amount to the same thing; a materially fraudulent breach of good faith, once the contract has been made, will usually entitle the insurers to terminate the contract. Conversely, fraudulent conduct entitling insurers to bring the contract to an end could only be material fraud. It is in this way that the law of post-contract good faith could be aligned with the insurers contractual remedies. The right to avoid the contract with retrospective effect is, therefore, only exerciseable in circumstances where the innocent party would, in any event, be entitled to terminate the contract for breach."
The Court of appeal held that, in the circumstances, the conduct of the insured had not met this test of materiality and gravity such as to allow the insurers to avoid the claim.
Decision
"However, these subjective characteristics of honesty do not mean that individuals are free to set their own standards of honesty in particular circumstances. The standard of what constitutes honest conduct is not subjective. Honesty is not an optional scale, with higher or lower values according to the moral standards of each individual".