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In an action of damages for slander brought by a barmaid against a railway company as the owners of a bar at a railway station, the pursuer averred that she was in the defenders' employment as a barmaid at the bar; that the bar manager, whose duty it was to engage and dismiss the barmaids, dismissed her and made slanderous statements as to the cause of her dismissal, imputing dishonesty to her; that the bar manager had conceived an ill-will towards her, and made the statements “in order to gratify the ill-will which … he had conceived towards the pursuer.” The pursuer admitted that the occasion was privileged, and the defenders pleaded that the action was irrelevant.
The Court dismissed the action, holding that the pursuer had not sufficiently averred malice which could be imputed to the defenders, inasmuch as the pursuer's averments disclosed that the manager did not make the statements complained of with the intention of benefiting the defenders, but in order to gratify his personal spite, and therefore the uttering of the slander was not within the scope of his employment.
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Citizens Life Assurance Company v. Brown, [1904], A.C. 423, and Finburgh v. Moss's Empires, Limited, 1908 SC 928, 45 S.L.R. 792, distinguished.
Observed ( per Lord Dundas) that a master was answerable for a wrong committed by a servant in the course of his employment if the servant intended the commission of the wrong for the master's benefit although the master realised no actual benefit.
On 3rd April 1912 Annie Aiken, Edinburgh, pursuer, brought an action of damages for slander for £500 against the Caledonian Railway Company, having its head office in Glasgow, defenders, as the owners of the refreshment bars in Princes Street Station, Edinburgh.
The pursuer averred that she was employed as a barmaid at the second class bar in Princes Street Station, and that the bars were managed by a Mr Brown, who “is empowered by the defenders, and it is part of his duties for them, to engage and dismiss, as well as to control, the persons employed for the defenders at the said Station Bars.” Miss X, another barmaid employed at the bar, conceived an ill-will to the pursuer and poisoned Mr Brown's mind against her. “(Cond. 7) … The pursuer, although her relations with Miss X remained strained, began to think that Mr Brown felt more favourably disposed to her (the pursuer) than he had done. On or about the 23rd day of December 1911, in one of the corridors of the Caledonian Hotel, he attempted to take liberties with the pursuer and put his arms round her neck and tried to kiss her. This she resented and prevented, with the result that Mr Brown become very angry and ever after manifested an ill-feeling towards her.… (Cond. 8) On or about Saturday, the 3rd February 1912, Miss X informed Mr Brown that she suspected the pursuer of selling a flask of whisky and keeping the price, at the same time omitting to record the sale on her register. Mr Brown immediately sent for the pursuer and said to her—‘You have not been ringing up your sales.’ He thereby represented and intended to represent that the pursuer had received money from customers in payment for goods, and had not handed over the said money to the defenders, but had stolen the same. The said charge of theft was false, and was made by Mr Brown recklessly and maliciously and without making any previous inquiry whatever. Mr Brown knew Miss X's ill-will towards pursuer, and that no reliance whatever was to be placed on her alleged suspicions. The pursuer denied the said charge. She had, however, been made aware previously that Miss X was maliciously expressing unfounded suspicions concerning her, and went on to explain to Mr Brown the circumstances which Miss X had maliciously expressed as being suspicious. He, however, refused to listen to any explanations or to make any inquiry. He said to the pursuer—‘This sort of thing has been going on too long,’ meaning thereby that the pursuer had been engaged in a course of theft from the defenders. He then went on to say—‘You made a sale for Is. 10d., rang up the 10d. and put the Is. in your own pocket.’ He further said—‘You sold eight bottles of whisky for £2, when the proper charge was £2, 4s.’ He further accused her of misconduct in connection with credit given by her in the previous July. The pursuer denied all the accusations made against her, which were in fact untrue, and called on Mr Brown to make proper inquiry and investigation. He, however, refused to do so, but suspended the pursuer at once from her duties, telling her to come back to him on the following Monday morning.… (Cond. 9) On the following Monday the pursuer again called on Mr Brown at his office as instructed. Mr Brown then and there dismissed her from the service of the defenders, and said to her as his reason for the dismissal—‘You have misappropriated the funds of the company.’ The pursuer protested that this was untrue, but he would not listen to her. He went on to say that the pursuer was not entitled to receive any wages on account of the reason of her dismissal, but offered to pay her what he termed her lying money (consisting of two days' wages), which the pursuer refused to accept. On the same day, and in his office at the Caledonian Railway Station, Mr Brown said to pursuer's mother Mrs Aiken that the pursuer was ‘dishonest, and had misappropriated the money of the company,’ or used words of the like import and effect. Both Mrs Aiken and the pursuer requested that full inquiry and investigation should be made, and in particular that Miss X should be made a party to the interview. Mr Brown, however, refused to call in Miss X or conduct any inquiry, but repeated his charges against the pursuer, and said in presence and hearing of the pursuer's mother that the pursuer was being dismissed ‘for dishonesty.’ … (Cond. 11) On 24th February 1912 the pursuer wrote to the secretary of the defenders' company complaining of the circumstances in which she had been dismissed. He replied by letter of 5th March 1912, stating that inquiry had been made into the circumstances of her dismissal, and adding ‘there does not seem to be any reason for interfering with the discretion of the hotel manager in the matter.’ Thereafter the pursuer's agent wrote a letter direct to Mr Brown, and on 16th March he received a reply from the solicitor for the defenders, in which it was for the first time stated ‘Miss Aiken's services were dispensed with because they were no longer required by the company.’ The defenders' solicitor by the same letter offered payment of the sum of 18s. 6d. as a fortnight's wages in lieu of notice.… (Cond. 12) The pursuer has suffered very deeply in her feelings and in her reputation through the foresaid slanderous imputations of dishonesty made against her by Mr Brown. The said slanderous statements were made by Mr Brown maliciously in order to gratify the ill-will which, in common with and as an intimate friend
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of Miss X, he had conceived towards the pursuer. Moreover, the said slanderous statements were made and persisted in by Mr Brown most maliciously and recklessly without any inquiry as to their truth or falsehood, although inquiry was sought and pressed for both by the pursuer and by her mother, and would have at once revealed that there was no ground whatever for the said charge. Further, the said slanderous statements were made by Mr Brown in the course of his duties for the defenders and ostensibly in their interests, as setting forth a reason for which alone he was entitled, in the exercise of his functions for the defenders, to discharge the pursuer, as he did discharge her, without notice and without adequate wages in lieu of notice. Further, the defenders through their secretary have homologated and adopted Mr Brown's actings in dismissing the pursuer and the slanderous statements of his reason for so doing as above narrated. The said Mr Brown, though ostensibly dismissing the pursuer for dishonesty, knew well that it was a groundless charge, and himself afterwards gave information to the secretary of the defenders' company upon which, as above narrated, he admitted in writing that the pursuer was not dismissed for dishonesty. The pursuer will be greatly prejudiced in obtaining further employment if she does not vindicate her character.…” The defenders pleaded—“(1) The pursuer's averments are irrelevant and insufficient to support the conclusions of the summons, and the action should therefore be dismissed.”
On 21st June 1912 the Lord Ordinary ( Dewar) allowed an issue.
The defenders reclaimed, and argued—Admittedly the pursuer relevantly averred that she had been slandered by Brown, who was a servant of the defenders, but the occasion was privileged, and it was therefore necessary for the pursuer to show malice which could be imputed to the defenders. The pursuer averred malice on the part of Brown, but that was not enough. In order to impute Brown's malice to the defenders, the pursuer must show that Brown uttered the slander while acting in the course of his employment, and solely in the interest and for the benefit of the defenders. This the pursuer did not aver. On the contrary, the pursuer averred that Brown uttered the slander in order to gratify his own private ill-will towards the pursuers, which was an abuse of authority and outwith the scope of his employment— Riddell v. Glasgow Corporation, 1910 S.C. 693, per Lord Ordinary (Salvesen) at p. 696, 47 S.L.R. 630, at p. 632. The following authorities were also referred to— Limpus v. London General Omnibus Company, 1862, 1 H. & C. 526, per Wightman, J., at p. 536; Barwick v. English Joint Stock Bank, 1867, L.R., 2 Ex. 259; Mackay v. Commercial Bank of New Brunswick, 1874, L.R., 5 P.C. 394, per Sir Montague Smith at p. 411; Citizens Life Assurance Company v. Brown, [1904] AC 423; Lloyd v. Grace, Smith, & Company, [1911] 2 KB 489, per Farwell, L.J., at p. 507, rvd. 1912, 28 T.L.R. 547; Eprile v. Caledonian Railway Company, July 2, 1898, 6 S.L.T. 65; Cameron v. Yeats, January 27, 1899, 1 F. 456, 36 S.L.R. 350; Ellis v. National Free Labour Association, May 12, 1905, 7 F. 629, 42 S.L.R. 495; Agnew v. British Legal Life Assurance Company, Limited, January 24, 1906, 8 F. 422, 43 S.L.R. 284; Mackenzie v. Cluny Hill Hydropathic Company, Limited, 1908 S.C. 200, 45 S.L.R. 139; Finburgh v. Moss's Empires, Limited, 1908 SC 928, per Lord Ardwall at p. 938, 45 S.L.R. 792, at p. 798; Beaton v. Corporation of Glasgow, 1908 S.C. 1010, 45 S.L.R. 780; Dinnie v. Hengler, 1910 S.C. 4, 47 S.L.R. 1; Riddell v. Glasgow Corporation, 1911 S.C. (H.L.) 35, 48 S.L.R. 399; M'Adam v. City and Suburban Dairies, Limited, 1911 S.C. 430, 48 S.L.R. 318.
Argued for the respondent—Admittedly the occasion was privileged, but the pursuer sufficiently averred malice which could be imputed to the defenders. If a servant in the course of his employment uttered a slander recklessly, that was proof of malice which could be imputed to his master, because the master had put the servant in a position which enabled him to commit the wrong— Finburgh v. Moss's Empires, Limited ( cit. sup.). A fortiori the defenders in the present case were liable for the slander, since, as the pursuer averred, their servant Brown uttered the slander in the knowlege that the statements were untrue— Citizens Life Assurance Company v. Brown ( cit. sup.). Even if a crime were committed by a servant in the course of his employment, his master might be liable for the civil consequences— Dyer and Wife v. Munday and Another, [1895] 1 QB 742. Every unjustifiable intention or wrong feeling was malice— Stuart v. Bell, [1891] 2 QB 341, per Lindley, L.J.. at p. 351—and the Court would not inquire into the motives of the slanderer and would presume that a slander by a servant was uttered for the benefit of his master if it was uttered within the scope of his employment— Lloyd v. Grace, Smith, & Co., ( cit. sup.), per Farwell, L.J., at p. 508. In the case of Riddell v. Glasgow Corporation ( cit. sup.) the action was held to be irrelevant, but that was on the ground that the servant who uttered the slander acted outwith the scope of his authority, and in the present case the only question for the Court was the question whether or not it could reasonably be said that Brown acted within the scope of his employment. The pursuer's averments showed that Brown so acted— Mackenzie v. Cluny Hill Hydropathic Company, Limited ( cit. sup.).
At advising—
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There is, I think, now no doubt that an employer, whether an individual or a corporate company, may be liable in damages for slander uttered by a servant—just as he may be in the case of any other wrong done—if the slander was uttered, or the wrong done, in the course and within the scope of the servant's employment and in the interest of the employer, This doctrine is supported and illustrated by a number of decisions, Scots and English, to some of which I shall refer. It has been held to apply even when the servant's act amounted to a crime, e.g., assault ( Dyer v. Munday, 1895, 1 Q.B. 742). But in order to such liability it must be clear upon the facts, or in a question of relevancy it must be at least consistent with the pursuer's averments, that the wrong was done subject to the limitations above indicated. The matter is well illustrated by the case of Limpus v. London General Omnibus Company ( 1862, 1 H. & C. 526). The driver of an omnibus belonging to the defendants drove it across the road in front of a rival omnibus belonging to the plaintiff, which was thereby overturned. The defendants had instructed their drivers not to obstruct any omnibus. The report bears that at the trial Martin B. directed the jury that a master was responsible for the reckless and improper conduct of his servant in the course of the service; that if the jury believed that the defendants' driver, being dissatisfied and irritated with the plaintiffs' driver, acted recklessly, wantonly, and improperly, but in the course of the service and employment, and in doing that which he believed to be for the interest of the defendants, then they were responsible; that if the act of the defendants' driver, although a reckless driving on his part, was nevertheless an act done by him in the course of his service, and to do that which he thought best to suit the interest of his employers, and so to interfere with the trade and business of the other omnibus, the defendants were responsible; that the instructions given to the defendants' driver were immaterial if he did not pursue them; but if the true character of the
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For the reasons now stated I think we ought to recall the Lord Ordinary's interlocutor, sustain the defender's first plea-in-law, and dismiss the action as irrelevant.
I do not doubt that the pursuer's averments disclose a relevant case against Mr Brown if he had been the defender in the action. The question is, whether they disclose any relevant case against the defenders as Brown's employers. It was decided in the case of the Citizens Life Assurance Company, Limited ( cit. sup.) that “a corporation cannot be held to be incapable of malice so as to be relieved of liability for malicious libel when published by its servant acting in the course of his employment.” This decision was followed by this Division in the case of Finburgh v. Moss's Empires, Limited ( cit. sup.), which, like the present, was an action based on a verbal slander of a privileged kind. In each of these cases, however, there were facts which in my opinion create a material distinction. In the Citizens Life Assurance Company the slander was published, not indeed with the employer's knowledge or assent, express or implied, but with the intention of benefiting his business. The writer of the letter had no object of his own to serve. His purpose was to counteract the mischief which the plaintiff, a
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The present case does not appear to me to be ruled by either of these, the only reported cases in which an employer has been held responsible for a slander uttered by his servant.
It is, of course, true that an employer may be liable for a criminal act of his servant which he has neither directly nor indirectly authorised. That was established by the case of Barwick ( cit. sup.), where Willes, J., laid down the rule in terms that have often been quoted with approval. The ground of the decision there was that the fraud which gave rise to the action had been committed for the bank's benefit, and I apprehend that the judgment would have been otherwise if this fact had not been established. It may be that the words “for the master's benefit” must be construed as including a case where no actual benefit has been realised, but to my mind it is plain that they cannot be left out of account, and that the fraud of the servant for which the master may be liable must at least have been intended by the servant to effeir to the master's benefit. If it were otherwise, all that would require to be proved was that the servant had committed a crime in the ostensible performance of his duties, although with the intention of benefiting himself personally and, it may be, of injuring his employer. I know no principle which supports such a view, and indeed the contrary is implied in the reasoning by which the master's liability has been affirmed in the reported cases. In all of these the wrongful act which the servant committed was so committed either (first) in discharging a duty which he owed to his employer, or (second) where the wrong was deliberately planned with the definite intention of benefiting the master. Were it otherwise we should have to affirm the master's liability where (1) a coachman deliberately drove over a person or animal that he could easily have avoided; or (2) a railway servant made the performance of his duty in removing a passenger whom he knew that he had no right to remove a pretext for avenging a private injury; or (3) a bar tender who threw a customer into the street because they differed on some political issue. Such liability has been expressly or impliedly negatived in the earlier cases of which Gillespie v. Hunter, 25 R. 916, 35 S.L.R. 714; Robson, 2 F. 411, 37 S.L.R. 306; and Wardrope, 3 R. 876, 13 S.L.R. 568, are fairly typical. We were referred to the case of Lloyd, ( cit. sup.), where the judgment of the Court of Appeal has recently been reversed in the House of Lords and the dissenting judgment of Vaughan Williams (L.J.) given effect to. I see no difficulty in reconciling that decision with the views already expressed, although I do not find myself in entire accord with all the obiter dicta of the Judges. The view of the Lord Chancellor that a lawyer who employs a managing clerk to attend to the business of his clients contracts that he shall perform his duties faithfully and honestly, was a sufficient ground for inferring responsibility; and I rather think that I should have reached the same result on the simple ground that the master had received the money of the client by the hands of a clerk and must account for it although it had in fact disappeared through the clerk's fraud. It is unnecessary, however, to pursue the matter further, because the decision has no bearing on the facts here. I have accordingly no hesitation in holding that the Lord Ordinary has erred in allowing an issue against the defenders, and that they are entitled to have the action dismissed.
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The Court recalled the interlocutor reclaimed against, sustained the first plea-in-law for the defenders, and dismissed the action.
Counsel for Defenders and Reclaimers— Blackburn, K.C.— Hon. W. Watson. Agents— Hope, Todd, & Kirk, W.S.
Counsel for Pursuer and Respondent— Watt, K.C.— Graham Robertson. Agent— Allan M'Neil, S.S.C.