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Matters subject to investigation. 5.(1) Subject to the provisions of this Act, the Commissioner may investigate any action taken by or on behalf of a local or public body to which this Act applies, being action taken in the exercise of the administrative functions of that body, where (a)a complaint is made to the Commissioner in accordance with this Act by a person who claims to have sustained injustice in consequence of maladministration in connection with the action so taken with a request to conduct an investigation thereon; and (b)in such cases as may be prescribed, not being cases in which by virtue of subsection (2) payment of a fee is not required, the complaint is accompanied by a fee of such amount, not exceeding #5, as may be prescribed. For the removal of doubt it is hereby declared that action taken in the exercise of the administrative functions of a body includes action taken by or on behalf of that body in relation to any appointment or employment in respect of which power to take action, or to determine or approve action to be taken, is vested in that body. (2) The payment of any fee which may be prescribed pursuant to subsection (1)(b) shall not be required in any case in which the person aggrieved furnishes evidence from the Ministry of Health and Social Services that he is in receipt of supplementary benefit or furnishes evidence to the satisfaction of the Commissioner that he is a person whose disposable income and disposable capital, calculated pursuant to [Article 14 of the Legal Aid, Advice and Assistance (Northern Ireland) Order 1981], are such that a contribution to the legal aid fund would not be payable by him under [Article 12 of that Order] in respect of any proceeding and such payment (a)may, in addition, be waived or returned by the Commissioner at his discretion in any particular case; (b)shall be returned in any case in which the Commissioner after investigation is satisfied that the matters alleged in the complaint are substantially true and that the person aggrieved had reasonable and probable cause for believing that the complaint was one which it was proper for the Commissioner to investigate; and (c)if not so returned, shall be credited to the Exchequer. (3) Except as hereinafter provided, the Commissioner shall not conduct an investigation under this Act in respect of any of the following matters, that is to say (a)any action in respect of which the person aggrieved has or had a right of appeal, reference or review to or before a tribunal constituted under any statutory provision or otherwise; or (b)any action in respect of which the person aggrieved has or had a remedy by way of proceedings in a court of law; (i)notwithstanding that the person aggrieved has or had such a right or remedy as is mentioned in paragraph (a) or paragraph (b), if the Commissioner is satisfied that in the particular circumstance it is not reasonable to expect him to resort or have resorted to it; or (ii)notwithstanding that the person aggrieved had exercised such a right as is mentioned in paragraph (a), if he complains that the injustice sustained by him remains unremedied thereby and the Commissioner is satisfied that there are reasonable grounds for that complaint. (4) Without prejudice to subsection (3), the Commissioner shall not conduct an investigation under this Act in respect of any such actions or matters as are described in Schedule 2 as from time to time in force by virtue of any Order in Council made under section 13(1)(d) otherwise than as authorised by the proviso to paragraph 3 of that Schedule. (5) In determining whether to initiate, continue or discontinue an investigation under this Act, the Commissioner shall, subject to the foregoing provisions, act in accordance with his own discretion; and any question whether a complaint is duly made under this Act shall be determined by the Commissioner.
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