Scott v Brooks Group (UK) Ltd (t/a Brooks Cookstown) (Unfair Dismissal/Wrongful Dismissal/Breach of Contract/Disability Discrimination) [2003] NIIT 02505_01 (8 September 2003)
CASE REF: 02505/01
APPLICANT: Jonathan Scott
RESPONDENT: Brooks Group (UK) Limited, T/A Brooks Cookstown
The unanimous decision of the tribunal is that the applicant was not unfairly dismissed, was not wrongfully dismissed, was not dismissed in breach of contract, nor dismissed or subjected to any other detriment, contrary to Section 4(2)(d) of the Disability Discrimination Act 1995 ('the 1995 Act'). Moreover, the tribunal unanimously determines that the respondent did not fail to make reasonable adjustments to accommodate the applicant's disability, pursuant to Section 6 of the 1995 Act. Pursuant to Section 5 of the 1995 Act, the respondent did not discriminate against the applicant.
Appearances:
The applicant was represented by Ms Adele O'Grady, of Counsel, instructed by Doris McMahon, Solicitors.
The respondent was represented by Mr Piers Grant, of Counsel, instructed by McKinty & Wright, Solicitors.
The tribunal found the following facts
"…on 27 April 2001, [he] was working, lifting doors, at Brooks Cookstown when he was approached by the Branch Manager who enquired why he was sweating. The complainant explained it was due to the lifting of the doors. He was then called to the Manager's office and it was stated to him that because of his diabetes he was a liability to the company. The complainant was told to go home for the afternoon, which he did, however he returned later to find out that he had in fact been dismissed, without notice. It was later stated to him the reason for his dismissal was because of his diabetes.
The complainant believes that the respondent's treatment of him (including its failure to make reasonable adjustments for him) is unlawful discrimination against him, contrary to the Disability Discrimination Act 1995.
The respondent's treatment of the complainant is also a Breach of Contract and also amount to unfair dismissal and or wrongful dismissal".
The respondent denies the applicant's allegation of discrimination by reason of his alleged disability as alleged or at all.
The respondent denies that it has discriminated against the applicant by reason of the alleged failure to make reasonable adjustments.
The respondent denies that the applicant's contract was terminated unfairly either as alleged or at all.
The respondent denies the applicant's allegation of breach of contract either as alleged or at all.
The respondent denies the applicant's allegation of wrongful dismissal either as alleged or at all.
In as much as the applicant appears to bring a claim of alleged unfair dismissal, which is denied by the respondent, the respondent would contend that the applicant does not have the requisite period of qualifying employment.
The applicant left the company on 27 April 2001 without notice.
The respondent denies each and every allegation made by the agreement at Paragraph 13 of the applicant's Originating Application.
"Another issue is whether the change of insulin regimen in June 2000 may have contributed to Mr Scott's three episodes of significant hypoglycaemia (two at Brooks and one subsequently). Both insulin treatments regimens would be conventional and considered appropriate. Broadly speaking the Humalog/Humulin I regimen, which he was on whilst at Brooks, would not be considered more likely to result in hypoglycaemia or in a failure to recognise the symptoms. Mr Scott did have a severe hypoglycaemic episode on the old regimen in December 1999. However, it would be accepted that any change sometimes takes a while to settle down. Given that Mr Scott has been well since changing back to his Actrapid/Insulatard regimen, the alternative insulin regimen may have been a factor in predisposing to his problems …"
"The above patient attended today to discuss his working responsibilities with respect to suffering from diabetes. He has insulin dependent diabetes requiring injection. His condition is stable and he does not suffer any sudden hypoglycaemic episodes. He is well informed about his condition, manages it well and takes appropriate precautions. He appears to be fit to take up driving responsibilities including forklift truck type work. The DVLC is aware of Jonathan's condition. You may wish to inform them of his work duties and responsibilities".
"Following the termination of your employment on Friday 27 April, I enclose herewith your P45 and pay slip for last week representing all monies due to you at your departure.
I wish you every success in the future".
"…he has been advised that he should not drive because of his recent onset of hypoglycaemic awareness. I warned him that it was enough simply to attribute this to his change of insulin and to go on regardless and that he definitely should not be driving. This was reinforced and he has been advised to report this to the DVLA. He has been advised that if he drives he would not be insured".
"Entirely well and fit to drive. On return to his previous insulin. Attends well".
"The above patient suffers from IDD. His insulin preparation was changed by hospital outpatient doctor in the preceding months to 9 June 2001, when he was admitted with fainting turns to Mid-Ulster Hospital. He had not been happy on this new insulin, feeling generally out of sorts previously, although with no previous such turns.
In hospital on 9 June 2001 he was changed back to his previous insulin and has been entirely well since. He has never had any problems driving and on examination today is entirely satisfactory".
"Mr Scott again failed to keep an appointment at the Diabetes Clinic on 8 November 2001.
He has now not actually attended a Diabetes Clinic at Antrim since June 2000 and I have therefore not arranged a further appointment".
"With regard to your request that I consider Mr Scott's condition over the 8-9 months prior to 27 April 2001, it appears to have been satisfactory with no adverse reports. His presentation on 9 June 2001 did give rise for concern. Doctor Walker states "he attributes the loss of warning (re: hypoglycaemic episode) to the fact that he had changed from Actrapid to Humalog insulin". Perhaps, hand written records of his admission to Mid-Ulster Hospital should be reviewed to ascertain history of any further relevant symptoms over the period in question…"
The decision of the tribunal
A. | The correct name of the respondent is Brooks Group (UK) Limited T/A Brooks Cookstown. |
B. | The applicant had a disability within the meaning ascribed to that concept as provided by Section 1(1) of the 1995 Act. This disability was conceded by the respondent on the first day of the hearing before us. The applicant has suffered from Type 1 diabetes for ten years, and it is clear that this is a physical impairment which has a substantial and long-term adverse effect on his ability to carry out day-to-day activities. |
C. | The tribunal had before it two categorisations of Type 1 diabetes – that of the applicant and that of Professor Bell. The tribunal prefers the description adumbrated by Professor Bell, who categorised Type 1 Diabetes as manifesting in two Stages. Stage (i) diabetes is characterised by shaking, sweating, fearfulness and anxiety. Stage (ii) is manifested by confusion, abnormal behaviour, staring, and forgetfulness (owing to impaired brain function), aggression and lack of co-operation. Stage (ii) episodes can last from around twenty minutes to a couple of hours in the extreme. After a Stage (ii) episode, the patient may forget the detail of what has just occurred, but would have no doubt that something of significance has happened. It is a common feature of such attacks that, during such events, the patient may not accept assistance. |
D. | Doctor Johnston, the applicant's GP, accepted that he had not been made aware by the applicant of the severity of the diabetic episode at work on 19 November 2000. Had he been made aware of the degree to which the applicant was affected on that day, he should have preferred to have referred his patient to specialist treatment, and would not have written the letter to the respondent of 24 November 2000 to advise that the applicant was fit to resume his driving duties at work. |
E. | The evidence before the tribunal, inescapably, leads us to the determination that the applicant experienced at least six to eight Stage (ii) episodes between 12 December 1999 and 9 June 2001. The first such attack merited the call out of an ambulance on 12 December 1999, and a second episode that same day occurred at 10.30 pm when the applicant blacked out and had to be admitted to the Mid-Ulster Hospital at 11.25 pm. Confirmation of the severity of this Stage (ii) attack was in the demeanour of the applicant, who later rejected the invitation to attend the Diabetic Clinic as it would not "ever" suit him to do so. Around June 2000, the applicant's medication was changed from his Actrapid/Insulatard regimen. This alteration did not agree with the applicant. The main part of the applicant's work at the respondent's Cookstown premises from 7 August 2000 onward was forklift driving. There is no doubt in our mind that the second episode, which occurred at 10.15 am on 7 August 2000 in the respondent's Belfast premises was a Stage (ii) hypoglycaemic attack, when the applicant's brain function was so impaired that he was unable to respond to Mr Kelly's repeated queries as to his well-being. At that moment, the weight of the evidence from Mr Kelly, Mr Devlin and Mr O'Kane was that the applicant was statue-like in the boardroom for around twenty minutes. Even the applicant conceded before us that – on that occasion – he was "fuzzy in his head". This description perfectly matches Professor Bell's description of a Stage (ii) episode, where the patient had a limited recollection and a reduced insight into what has happened to him. A third such incident occurred in early to mid-August 2000, and was witnessed by Mr Devlin, although that event probably was a Stage (i) attack, as described by Professor Bell. However, the incident that occurred towards the end of August 2000 in the Cookstown premises, when the applicant appeared statue-like to Mr McCutcheon appears to us to have been a Stage (ii) episode as described by Professor Bell. A fourth Stage (ii) episode occurred on 19 November 2000, when the applicant was driving the forklift in the Cookstown premises, when the applicant accepted that he was in a statue-like trance. This resulted in Mr Kelly requiring the applicant to obtain a medical report from his GP. The resulting medical report dated 24 November 2000 was, by Doctor Johnston's evidence, unreliable since the applicant accepted before us that he had not been fully candid with his GP as to the degree of severity of his condition on 19 November 2000. The fifth Stage (ii) diabetic episode occurred between 19 November 2000 and 27 April 2001, and Mr O'Kane witnessed "five or six" such episodes in all. One such episode occurred in or about February 2001, when Mr O'Kane noted to Mr Kelly how aggressive the applicant was towards those trying to assist him. The sixth such episode occurred whilst the applicant was using the forklift before 27 April 2001. On that occasion, he was on the forklift with 1¼ tonnes of timber 16 feet aloft. Mr McCutcheon and Mr Devlin all witnessed the applicant in a statue-like trance on that occasion; the applicant was slumped over the wheel of his forklift truck, was unresponsive, sweating and pale. The tribunal prefers the evidence of Mr McCutcheon and Mr Devlin to that of the applicant, who felt the attack was not as severe as it had been made out to be. However, the applicant conceded that he could not recall each and every moment of these episodes. The seventh Stage (ii) hypoglycaemic episode occurred around 10am on 27 April 2001. This was typical of the applicant's mid-morning hypoglycaemia, and was witnessed by Mr Kelly and Mr McCutcheon. The weight of the evidence leads the tribunal to the determination that the episode on 27 April 2000 was a Stage (ii) attack. When he recovered after twenty minutes of so, the applicant's limited self-insight into his condition adduced the response "there's absolutely nothing wrong with me. There never has been anything wrong. I never took a turn". The evidence also suggests that a further, eighth, diabetic Stage (ii) episode occurred on 9 June 2001 when the applicant collapsed whilst working for his new employer. When the tribunal considered that the applicant had at least six Stage (ii) episodes between 7 August 2000 and 9 June 2001, it contrasted this with the evidence of Professor Bell when he stated that even one such severe episode per year would give a medical advisor cause for concern. Therefore, it was entirely reasonable for the respondent to be sufficiently concerned after the incident on 19 November 2000 as to require a GP medical, and likewise to require the applicant to attend the company physician after the incident on 27 April 2001. Albeit that these events were exacerbated by the applicant's new medication, the tribunal determines that the applicant had not (and, before us, has not) displayed an appropriate self-insight into his condition and its severity at the time of his employment with the respondent. Such lack of insight is corroborated by the fact of Doctor Rooney's letter of 9 November 2001 which notes that Mr Scott had not attended the Diabetic Clinic from June 2000 and would, therefore, not be regularly reviewed thereafter. |
F. | The Originating Application in this complaint asserts the respondent did not make reasonable adjustments to accommodate his disability, pursuant to Section 6 of the 1995 Act, which provides:- |
6 (1) Where:-
(a) any arrangements made by or on behalf of an employer, or
(b) any physical feature of premises occupied by the employer,
place the disabled person concerned at a substantial disadvantage in comparison with persons who are not disabled, it is the duty of the employer to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to prevent the arrangements or feature having that effect.
Section 6(3) of the 1995 Act provides examples of the steps an employer may take in respect of such adjustments, as follows:-
6 (3) The following are examples of steps which an employer may have to take in relation to a disabled person in order to comply with sub-section (1):-
(a) making adjustments to premises;
(b) allocating some of the disabled person's duties to another person;
(c) transferring him to fill an existing vacancy;
(d) altering his working hours;
(e) assigning him to a different place of work;
(f) allowing him to be absent during working hours for rehabilitation, assessment or treatment;
(g) giving him, or arranging for him to be given, training;
(h) acquiring or modifying treatment;
(i) modifying instruction or reference manuals;
(j) modifying procedures for testing or assessment;
(k) providing a reader or interpreter;
(l) providing supervision.
G. | In respect of the duty on the respondent to make reasonable adjustments, the tribunal is unanimously satisfied that the respondent met this requirement insofar as follows:- |
(i) | By his own admission, the applicant did not request any such specific adjustments during the course of his employment; |
(ii) | Pursuant to Section 6(3)(b) Mr Kelly was, in fact, sharing the applicant's duties in moving the doors on 27 April 2001, and was keeping an eye on him throughout, as he always did; |
(iii) | The applicant was not computer-literate and could not have taken up counter-sales duties, and it is not reasonable to require the respondent to create a new job in order to satisfy the requirement of Section 6(3)(c) of the 1995 Act; |
(iv) | In any event, in the course of his employment, the applicant had not identified any existing alternative duties he could fill, pursuant to Section 6(3)(c) of the 1995 Act; |
(v) | Mr Devlin had indicated to the applicant that he would cover for him if he were late because of the importance of consuming his breakfast in the mornings, and likewise at break times. Albeit the applicant appears never to have availed of this offer, the tribunal determines the respondent and its workforce satisfies the requirements of Section 6(3)(d) of the 1995 Act in this regard; |
(vi) | The respondent allowed the applicant to be absent from his forklift driving duties following the incident on 19 – 24 November 2001 pending assessment of his diabetes by his GP, pursuant to Section 6(3)(f) of the 1995 Act; |
(vii) | The medical report from Doctor Johnston, dated 24 November 2001, did not identify any specific adjustments to be made by the respondent, pursuant to Section 6(3) of the 1995 Act; |
(viii) | Mr O'Kane had ensured that there was Lucozade, sweets, chocolate and Hypogeal in his desk drawer. Moreover, both he and Mr Kelly had continually stressed to the applicant the importance of not missing breakfast and of the fact that he should always ensure he had adequate and regular tea breaks. The tribunal determines that this advice, albeit shunned, satisfied the reasonable response required off the respondent, pursuant to Section 6(3)(f) of the 1995 Act; |
(ix) | Mr Kelly continually kept an eye on the applicant, and on two occasions reminded all staff to do likewise and ensure the applicant was given opportunity to take his tea breaks, pursuant to Section 6(3)(l) of the 1995 Act; |
H. | The tribunal determines that the respondent's request that the applicant should obtain a GP medical after the incident on 19 November 2000 was justified treatment of the applicant, pursuant to Section 5(1) (b) of the 1995 Act. The applicant accepted before us that the incident on 19 November 2000 would give an employer cause for concern inasmuch as he could have dropped something off the forklift he was using when he succumbed to hypoglycaemia, and that that may have caused injury to himself or another worker. Likewise, the applicant accepted that this scenario on 19 November 2000 could have been a very serious situation, and we noted the applicant's concession that he could not say how responsive he was on that occasion. Therefore, the tribunal determines that the applicant has failed to satisfy it that there was less favourable treatment, contrary to the 1995 Act on that occasion. |
I. | Likewise, the tribunal determines that the respondent's request that the applicant should attend its company physician, at the company's expense, after the incident on 27 April 2001 was utterly justified treatment of the applicant, pursuant to Section 5(1) (b) of the 1995 Act. This was the last in a series of Stage (ii) episodes within a year, one of which per annum would have given Professor Bell cause for concern. The respondent had to balance the applicant's rights and entitlements against that of its other employees and customers (including their children) all of whom had access to the areas over which the applicant operated a forklift truck. Mr Kelly, in requiring the applicant to attend the company physician, was mindful of Health & Safety duties to employees and members of the public. In this regard, the tribunal has had regard to Section 59(1)(a) of the 1995 Act which provides:- |
59(1) Nothing in this Act makes unlawful any act done- in pursuance of any enactment; or in pursuance of any instrument made by a Minister of the Crown under any enactment; or to comply with any condition or requirement imposed by a Minister of the Crown (whether before or after the passing of this Act) by virtue of any enhancement ... |
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Paragraphs 913-921 of Butterworths Discrimination Law provide that:- [913-920] The rights created by the Disability Discrimination Act 1995 must be considered in the context of the employer's wider duties to employees generally and the general public. Employers will all have duties to ensure the health and safety of workers and others so far as its undertaking might expose them to risks and to carry out risk assessments to that end. The Court of Appeal rejected the contention that employment tribunals may decide whether an employer's risk assessment is correct[1]. … [921] A contention that an additional health and safety risk is posed by a disabled person must be genuine, must relate to the particular circumstances of the employee's disability and work (rather than be based on a general assumption) and must be of substance in order to provide justification. However, the judgement as to whether to take a health and safety risk or not is one which health and safety experts may not agree upon. In today's safety-conscious workplace, all health risks will be (or should be) very small indeed. The obligation on the employer is generally to reduce such risks to the lowest level that is reasonably practicable to achieve. In London Underground v Bragg[2] the EAT found that a tribunal had failed to consider that a safety risk may be substantial notwithstanding that the risk is small if the consequences of the risk occurring might be catastrophic. Referring to Paris v Stepney Borough Council [3] the EAT commented that a prudent employer may be influenced not only by the degree of possibility of an accident occurring but also by the gravity of the consequence if it does occur. The risk related to the disability might be thought to be very small but the consequences that may be caused if it did could be extremely serious… Construing Section 59 above, and balancing the applicant's rights against the respondent's duties to others, we are unanimously of the determination that Mr Kelly's response was measured, appropriate, reasonable and justified within the meaning of Section 5(1) (b) of the 1995 Act. In reaching this determination, the tribunal has had regard to Section 5(3) of the 1995 Act which provides that "treatment is justified if, but only if, the reason for it is both material to the circumstances of the particular case and substantial". We have been mindful of the dictum of the EAT in H J Heinz v Kendrick[4], wherein it was laid down that the test for justification was not one where tribunals can adopt a broad approach to justification based on their our own views as an industrial jury. This interpretation of the statute has been affirmed in the Court of Appeal in England by Pill LJ in Jones v Post Office[5]. The respondent's treatment of the applicant pertained to his individual circumstances, and there were very substantial grounds for requiring him to be certified fit for driving duties on both 19 November 2000 and 27 April 2001. The respondent was, thus, justified in its treatment of the applicant. Therefore, the tribunal determines that the applicant has failed to satisfy it that there was less favourable treatment, contrary to the 1995 Act on either 19 November 2000 or 27 April 2001, or – indeed – on any occasion during the course of his employment by the respondent. |
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J. | Whilst the tribunal would register concern that there was no personnel file kept in respect of the applicant, nor were there minutes of management meetings kept, nor any formal health and safety risk assessment carried out by the respondent as to the potential risk to himself and/ or others, it has also remembered that the applicant indicated at his job interview that his disability was controlled, and maintained this stance until the last day of his employment, 27 April 2001. On that latter occasion he had said to Mr Kelly that there was nothing wrong with him and that there never had been anything wrong with him. |
K. | It is clear from our findings of fact [Paragraph 12. above] that the applicant operated forklift trucks that could lift 4½ tonnes of materials to a height of 16 feet. This machinery was operated in an area frequented by not only fellow employees, but also members of the public (and their children) throughout the week, particularly on Saturday mornings. The applicant suffered a hypoglycaemic incident on 19 November 2000 whilst operating one of these forklift trucks, which precipitated Mr Kelly to consider the health and safety risks to (a) other employees and (b) customers. On foot of this incident, Doctor Johnston had prepared a medical report dated 24 November 2000. The applicant accepted that, when he had consulted Doctor Johnston for the purposes of obtaining this medical report, he had not told Doctor Johnston that he had experienced (i) sweating, (ii) trembling and (iii) occasional loss of control. There was another hypoglycaemic episode involving the applicant when he was driving a forklift truck in the period running up to 27 April 2001[6], when the applicant appeared to Mr Devlin to be statue-like. Notwithstanding the other incidents found by the tribunal, we are of the view that these incidents prompted Mr Kelly to explain to the applicant the serious health and safety implications to himself, to other employees and to members of the public who were respondent customers. Mr Kelly was so concerned about these risks that he felt that, if ignored, he could be sentenced to a term of imprisonment. This in turn led Mr Kelly to request the applicant to attend a company physician. The determination of the tribunal is that this was a reasonable request by a prudent employer in the circumstances of the applicant's employment. To have continued without requesting such a medical would have been tantamount to the respondent failing to reduce the potential risk to a minimum. To continue to allow the applicant to operate such machinery without medical verification as to its health and safety risk may have resulted in a serious, possibly fatal, incident to either the applicant, a fellow employee or a member of the public. As such, the actions of the respondent on 27 April 2001, in requiring the medical from the company physician, were entirely justified pursuant to Article 5(1) (b) of the 1995 Act, and especially when taken in view of the overriding requirements provided by Section 59 of the 1995 Act. |
L. | The tribunal prefers the evidence given it by Mr Kelly and Mr Devlin as to the sequence of events on 27 April 2001. The tribunal determines that the applicant walked off the premises on 27 April 2001 and said "I'm leaving" to Mr Devlin on the way out. By returning to clear out his locker at 1.30 – 2 pm on 27 April 2001, the applicant signalled that he was leaving the respondent's employment, and this conduct is confirmed by his statement to Shane Devlin when he said "I might have news of another job next week with a kitchen outfit. I have to make a call". The tribunal has determined at Paragraph G. above that the respondent went out of its way to make reasonable adjustments to accommodate the applicant's disability, pursuant to Section 6 of the 1995 Act. Moreover, the determination of the tribunal is that the applicant, by his own conduct on 27 April 2001, left his employment of his own volition when faced with the reasonable and prudent requirement to undergo a medical examination by a company physician at its own expense. The tribunal was left with the impression that, from 12 December 1999, and certainly throughout the course of his employment with the respondent, and up to 9 June 2001, the applicant was, perhaps, labouring under a much reduced self-insight into the severity of his diabetes[7]. Such impaired self-knowledge is, according to Professor Bell, symptomatic of those who suffer from Stage (ii) hypoglycaemic episodes, particularly in the phase immediately after such an episode. |
M. | By reason of the foregoing, the unanimous determination of the tribunal is that the applicant was not dismissed from his employment. This determination is fortified by the fact that the applicant did not seek to appeal any perceived dismissal, even though he had received, and signed, written terms and conditions of employment that provided at Section 8.5 such a right of appeal. The tribunal did not prefer the evidence that the applicant was unaware of such a right of appeal. |
N. | Thus, the tribunal determines that the applicant was not unfairly dismissed, dismissed in violation of Section 4(2) (d) of the 1995 Act, nor dismissed in breach of his contract of employment with the respondent. The tribunal has determined at Paragraph G. above that the respondent made reasonable adjustments to accommodate the applicant's disability, pursuant to Section 6 of the 1995 Act. The respondent's treatment of the applicant during the course of his employment was justified within the meaning of Section 5(1) (b) of the 1995 Act. Accordingly, the respondent did not discriminate against the applicant pursuant to Section 5 of the 1995 Act. |
O. | Hence, the tribunal thus dismisses the applicant's complaint in its entirety. |
P. | No further or other Order is made. |
Chairman:
Date and place of hearing: 11, 12, & 13 and 16 June 2003 and 8 September 2003, Belfast
Date decision recorded in register and issued to parties:
Note 2 (1999) IRLB 628 10, EAT [Back] Note 3 [1951] AC 367, HL [Back] Note 4 [2000] IRLR 144, EAT [Back] Note 5 [2001] IRLR 384, CA [Back] Note 6 see paragraph 26 of the Findings of Fact above [Back] Note 7 See, for example, the incident on 12 December 1999, as recorded in paragraph 6 above. [Back]