Schilling v Canary Riverside Development Ptd Ltd [2005] EWLands LRX_26_2005 (06 December 2005)
Case No. LRX/26/2005
LRX/31/2005
LRX/47/2005
LANDS TRIBUNAL ACT 1949
SERVICE CHARGES – Reasonableness – Landlord and Tenant Act 1985, s.19 - Apportionment not reviewable - Procedure – Burden of proof before LVT - Appeal by review only.
IN THE MATTER OF THREE APPEALS AGAINST THE DECISION OF THE LEASEHOLD VALUATION TRIBUNAL OF THE
LONDON RENT ASSESSMENT PANEL
BETWEEN DR. CHRISTOPHER JOHN SCHILLING Claimant
and
MRS JOAN M. SCHILLING
And Others
and
CANARY RIVERSIDE DEVELOPMENT PTD LIMITED Respondent
And Others
Re: Residential blocks within a mixed use development,
Berkeley Tower, Berkeley Court, Hanover House & Eaton House,
12-48 Westferry Circus, London E14
Before: His Honour Judge Michael Rich QC
Sitting at: Procession House, 110 New Bridge Street, London EC4V 6JL
On 8 to 11 November 2005 and 28 November 2005
Tim Fancourt QC and Mark Sefton instructed by Eversheds for the Appellant
Jonathan Cavaghan instructed by Fairweather Stephenson for the Respondent
The following cases are referred to in this decision:
Arbrath v. North Eastern Ry. Co. (1883) 11 QBD 440
Nimmo v. Alexander Cowan & Sons Ltd [1968] AC107
Yorkbrook Investments Ltd v. Batten[1985] 2EGLR 100
Royal Bank of Scotland v. Etridge [2001] UKHL 44
DECISION
Introduction
The Tenants' Appeal
Ground 1: The Burden of Proof
"During argument on the issue of garden maintenance, it was indicated that registrars of county courts and those practising in this field were finding difficulty in dealing with the burden of proof when considering applications for declarations under the Housing Acts [that is the predecessor provisions to s.19 of the Landlord and Tenant Act 1985]. Having examined those statutory provisions, we can find no reason for suggesting that there is any presumption for or against a finding of reasonableness of standard or of costs. The court will reach its conclusion on the whole of the evidence. If the normal rules of pleadings are met, there should be no difficulty. The landlord making his claim for maintenance contributions will no doubt succeed, unless a defence is served saying that the standard or the costs are unreasonable. The tenant in such a pleading will need to specify the item complained of and the general nature – but not the evidence – of his case. No doubt discovery will need to be ordered at an early stage, but there should be no problem in each side knowing the case that it has to meet, provided that the court maintains a firm hold over its procedures. If the tenant gives evidence establishing a prima facie case, then it will be for the landlord to meet those allegations and ultimately the court will reach its decisions. The question of a reasonable charge arises in claims for a quantum merit, and the courts over the years have not been hampered by problems about the burden of proof."
"(a) in respect of the provision of chargeable items to a reasonable standard; and
(b) to the extent that the liability incurred or amount defrayed by the landlord .. is reasonable."
Thus the defence of unreasonableness of standard or costs arose on a claim by the landlord that he had incurred costs which the lease entitled him to recover. It is, I think implicit in what Wood J. was saying, that no one would doubt that the landlord making such a claim had the burden of proving liability under the terms of the lease. The indicated difficulty in dealing with the burden of proof was as to the defence of unreasonableness, and the solution accepts that it is for the defendant to raise a prima facie case of unreasonableness, whereupon the court will reach its conclusion on the whole of the evidence. Although I do think that these observations are of some help as to the theoretical burden in respect of allegations of unreasonableness either of standard or cost, the practical approach as to reaching decisions on the whole of the evidence is of most assistance to LVTs who do not have a formal system of pleading. In regard to proof of the costs having been incurred, Wood J. had no need to decide whether the burden rested on the landlord as the party making the claim or for some other reason: that was not, I think the subject-matter of the difficulty encountered by registrars of county courts or those practising in this field. In my judgement, as Wood J. anticipated would be the usual case, liability in respect of the service charges the subject of the application to the LVT was not determined by the burden of proof, but by consideration of the whole evidence. That is enough to dispose of this ground of appeal.
a. the person by whom it is payable,
b. the person to whom it is payable,
c. the amount payable,
d. the date at or by which it is payable,and
e. the manner in which it is payable"
Mr Gavaghan suggested that it would be a nonsense for the burden in regard to such matters to depend on who makes the application. It appears to me, on the contrary that the only practical way of dealing with such an application is by so treating the burden. If the applicant does not have the burden, what detemination is the LVT to make if an application is made but not pursued? It is, in my judgement, this commonsense consideration which justifies the assertion in Halsbury that "the legal burden of proof rests upon the party desiring the court to take action".
" Whenever litigation exists, somebody must go on with it; the plaintiff is the first to begin; if he does nothing, he fails; if he makes a prima facie case, and nothing is done to answer it, the defendant fails. The test, therefore, as to the burden of proof or onus of proof, whichever term is used, is simply this: to ask oneself which party will be successful if no evidence is given, or if no more evidence is given than has been given at a particular point in the case, for it is obvious that as the controversy involved in the litigation travels on, the parties from moment to moment may reach points at which the onus of proof shifts, and at which the tribunal will have to say that if the case stops there, it must be decided in a particular manner. The test being such as I have stated, it is not a burden that goes on forever resting upon the shoulders of the person upon whom it is first cast. As soon as he brings evidence which, until it is answered, rebuts the evidence against which he is contending, then the balance descends on the other side, and the burden rolls over until again there is evidence which once more turns the scale. That being so, the question of onus of proof is only a rule for deciding on whom the obligation of going futher, if he wishes to win, rests."
I accept Mr Gavaghan's submission that the fiduciary duty of a landlord to account for any service charge which he collects, and the landlord's statutory duties under ss.21 and 22 of the Act of 1985, mean that it is sufficient for a tenant to raise the absence of a proper account in order to place upon the landlord an evidential burden to satisfy the tribunal that costs have, in fact been incurred. That is a burden that the Respondent in this case accepted and discharged so that the LVT was not satisfied by the deficiencies in accounting that costs had not been incurred. That properly records the legal burden of proof, in respect of which as Bowen LJ said at p.457:
"If the assertion of a negative is an essential part of the plaintiff's case, the proof of the assertion still rests upon the plaintiff."
Ground 2: Apportionment of Cost
Ground 3: LVT's refusal to consider The Unfair Terms in consumer Contracts Regulations 1999
Respondents' Appeal
Ground 1: JSSP Management charges
"Unreasonable charge/ 45% of the £141,000 contract price considered reasonable in line with the quotes recently tendered by other managing agents" and the same figure of £63,450 was proposed for each year, as being what was contended was a fair proportion of what was said to be a reasonable sum to have incurred. In respect of each item except the residential charge for year 02 the Applicants had accordingly attached an annotation of "D" meaning "Reasonableness of cost and liability disputed". In respect of item 49 the annotation was "C" which should mean "Cost and/or standard of service not considered to have been reasonably incurred", but it does not appear that this distinction was deliberate, for it was not relied on either before the LVT or before this Tribunal.
- The LVT reduced the sums allowed in respect of these items in the same way. Firstly they reduced it by 25% on the ground that the standard of service was not reasonable. Secondly, in regard to the Residential Charge in each year, they recalculated the apportionment of the expenditure which had been incurred, so that instead of accepting the Managing Agents' figures of 48% to 32% they determined that the costs should be treated as if they were all chargeable to the Estate Service charge with the effect that the Building Service Charge would in each year bear 56.2% of the reduced cost.
- It seems that neither the LVT nor the Applicants in dealing with the appeal realised what was, no doubt, an unintended result of what appeared to the LVT to be a more reasonable apportionment of costs which had been incurred in respect of more parts of the Estate than the Building alone. Neither side was contending for a reapportionment on that basis. The 45% which the Applicants proposed was not significantly different from the result of the variable apportionment proposed by the Respondents who are content to accept that the apportionment adopted in the Accounts should be restored.
- The Respondents do however appeal against the reduction made to reflect the less than reasonable standard of service provided by JSSP. The LVT came to the conclusion that the standard was less than reasonable on the basis of the Respondents' own submissions and evidence to the LVT which considered the application to appoint a Manager under s.24 of the 1987 Act. A number of documents included in the Applicants' bundle also referred to sub-standard service. Indeed the Respondents themselves accepted that JSSP had proved inadequate. That was why they were replaced albeit only at the end of the period in respect of which the Applicants were challenging the service charges.. But, in spite of Mr Gavaghan's valiant attempts to persuade me on the basis of the complicated and extensive material placed before the LVT that these items were being challenged under sub-s.(1)(b) of s.19 of the Act of 1985, namely that the service was not to a reasonable standard, and in spite of the misreferencing of item 49, I am satisfied that the Applicants did not challenge these items on that ground, but only under sub-section(1)(a), namely that the costs had not been reasonably incurred.
- I was told on behalf of the Respondents that the reason why no such challenge was made was that the Respondents had voluntarily agreed to bear the cost of additional agents to make good the deficiencies of JSSP, so that tenants would not suffer financially because of JSSP's inadequacies. It is not necessary for me to decide whether that was or was not the decision which the Applicants took, because the ambit of the LVT's jurisdiction was set by the issues joined in front of them. I think that in carefully reviewing all the material which had been presented before them they raised an issue which had not been raised by the Applicants and which they could not fairly deal with without requiring particularisation of the challenge in the Scott Schedule and giving the Respondents opportunity to reply to the matters so raised.
- For these reasons I allow the respondents' appeal on Ground 1.
Ground 2: Integrated Reception System- The LVT disallowed an item of exceptional expenditure in YE03 of £28,109 for what was described as "satellite up-grade". The Applicants had challenged it on the ground that the Cable TV and aerial installations which had been promised in the original contract of sale of the flat had never been fit for its purpose and therefore needed to be replaced to meet the Respondents' contractual obligations.
- The LVT gave three reasons for disallowing this expenditure as not having been reasonably incurred, of which two were in my judgement unjustified. There had been a dispute as to whether an up-grade was necessitated by BskyB changing the frequency bands on which it broadcast. They said that there was no independent evidence of this. That may have been technically correct in that the evidence did not come from a witness called as an expert. Nevertheless there was evidence which the LVT should, not, in my judgement, have rejected only on the ground that they had not heard of such change: although they sit as an expert tribunal, I think they should at least have identified their own expertise to reject the evidence which they had been given.
- Secondly, they said that they had not had their attention to the consultation required under s.20 of the 1985 Act. Although under that section a tenant's contribution is limited unless the requirements of that section have been complied with or dispensed with, it is in my judgement not necessary for a landlord responding to a tenant's application to the LVT to prove compliance with such requirements, unless they are put in issue by the applicant. The good sense of an LVT abiding by such rule is demonstrated by the fact, admitted before this Tribunal, that in fact s.20 had been duly complied with.
- But the first reason which the LVT gave for disallowing this expenditure was that they came to the conclusion that
"On a balance of probabilities, the facts indicate an installation which did not work properly, so that the costs incurred were to put it right and this item should be classed as "snagging" work rather than as maintenance within the underlease."Mr . Fancourt sought to argue that the Schillings were stopped from so claiming by their discontinuance of County Court proceedings claiming, as I follow them, a declaration that the expenditure was "capital expenditure" under the underlease. I have not been able to identify where and how the issue decided by the LVT in the Applicants' favour had already been determined against them by a court of competent jurisdiction.
- The conclusion that the original installation never worked properly does not, of course determine whether the work which was undertaken did not include some improvement as well as remedial work. No evidence as to that seems to have been before the LVT and it could be determined before this Tribunal only by my ordering re-hearing, which appears to me to be disproportionate to the issue. Accordingly I will dismiss the Respondents' appeal on ground 2.
Ground 3: Garden Maintenance and Irrigation Costs- These items amounting together to £50,592 for YE01, £37,282 for YE02, £50,971 for YE03 and £47,450 for YE04, being, in each case, 77% of the total cost incurred, were challenged by the Applicants on a number of grounds which the LVT rejected. They were, none the less, disallowed by the LVT to the extent that they held, without hearing any evidence or submission to support such a finding, that the gardens were common parts within the meaning of the definition in the head lease. They therefore held that these costs should have been allocated to the Estate Services Charge, which would fall to be apportioned to the Building Services Charge only to the extent of 56.2%.
- Issue was joined before this Tribunal as to the state of the evidence as to the use of the gardens not only by residents but also by other occupiers of the Estate, and whether it was necessary that an area had to be intended for the use of all the occupiers in order that it should fall within the definition of "Common Parts". In my judgement these arguments are quite unnecessary to resolve. The definition is that
" "Common Parts" means those parts of Riverside (Phase1) Estate … which are from time to time intended for common use ….and designated as such by the Landlord with the agreement … of the Tenant …" (my underlining).It is quite clear that the gardens had not been so designated. The LVT's reallocation of these costs to the Estate Services Charge was therefore wrong and the Respondents' appeal on ground 3 must be allowed.
Elecricity Charges- The electricity supply to the Estate was by a high voltage supply, which was then distributed to consumers and to the estate plant. It was accepted that not all the meters were working properly until 25th February 2003. The LVT therefore was not satisfied that the costs relied on in the accounts had in fact been fully incurred. They made a number of reductions saying, for example, in respect of the Car Park Service Charge for YE02
"sufficient doubt has been cast upon the accuracy of electricity charges for any evidential burden to have shifted: what is required is cogent evidence from the Respondent that the challenged charges for electricity are actually accurate."The respondents appeal, in respect of the items where the LVT has used that reasoning, on the ground that the LVT has misapplied the burden of proof. It seems to me that the LVT was doing no more than describe its process of reasoning in complete accordance with the explanation of the shifting evidential burden which I sought to set out in paragraph 14 of this Decision. The speech of Lord Nicholls of Birkenhead in Royal Bank of Scotland v. Etridge [2001] UKHL 44 to which the Respondents referred in their statement of case, is, in my judgement, an example of the application of this process of judicial reasoning in the context of an allegation of undue influence, and does not lead to any doubting of the explanation given by Bowen LJ in the Arbrath Case. This ground of appeal should therefore be dismissed.
- In respect of the charge on the Residential Service Charge for the year ending 31st March 2003 (item 56 on the Scott Schedule) a different point is taken. The charge in the account was £263,770. The LVT reduced it to £150,000. Their reasoning was in two stages. They were dissatisfied as to the accuracy and reliability of the metering before 25th February 2003, but accepted that the budget for the year ending in March 2004 was "a very precise figure ..calculated .. after all problems had been overcome and all plant was being correctly metered and charged". It was, on this basis that "the Tribunal has decided that a reasonable starting point would be £200,000 (including admin and maintenance)", but they then made a further reduction of 25% to arrive at their figure of £150,000 which they said "should be applied to reflect the uncertainties which still existed during the period". The Respondents maintain that this second reduction must involve double counting. I have hesitated before accepting that criticism, having regard to the respect that the LVT's careful decision, given as it seems to me with scrupulous fairness, commands. But I find myself forced to that conclusion. The LVT regarded it as suspicious that the charges for YE03 had risen so markedly from the £50,982 and £75,293 charged for the two previous periods. They accepted that the earlier figures may have involved under-charging because a large number of units was not accounted for. They therefore looked for a degree of certainty to the budget for 2004, based, as they accepted, on verifiable calculation. Although they do not set it out, the figure used in the budget for 2004 is ascertainable as £212,598 including as they say "admin and maintenance". Thus their "starting point" of £200,000 was already a rounding down. No further uncertainty justifying a further reduction of £50,000 has been explained, and the process by which the LVT reached the figure of £200,000 does not, in my judgement, leave room for such reduction without reason. I therefore allow the appeal on this ground to the extent of £50,000.
Conclusion- These appeals have all been heard "in the first instance" as reviews. That is to say that in the hope of avoiding unreasonable expenditure of time and costs, this Tribunal has not re-heard the evidence, even in regard to the matters the subject of appeal. I have been conscious that this has meant that this Tribunal's decision may work somewhat arbitrarily, according to the LVT's reasoning, rather than arriving at the conclusion at which either the LVT would have wished to arrive, if it had not fallen into what I have decided was error, or at which this Tribunal might have arrived on the evidence. I think that this may have worked to the Applicants' advantage in of the Integrated Reception System and possibly a little against them in respect of the Garden Maintenance, but even on the basis upon which these appeals proceeded, they occupied the majority of three days out of the four and a half days taken by the appeals which this Tribunal has so far heard, and any other mode of appeal would, I think, have certainly been disproportionate.
6 December 2005His Honour Michael Rich QC