BUSINESS AND PROPERTY COURTS OF ENGLAND AND WALES
TECHNOLOGY AND CONSTRUCTION COURT (QBD)
Royal Courts of Justice Strand, London, WC2A 2LL |
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B e f o r e :
(Sitting as a Judge of the Technology and Construction Court in private)
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A |
Claimant |
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- and |
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B |
Defendant |
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Mr Richard Harrison (instructed by Reed Smith Solicitors) for the Defendant
Hearing date: 28th June 2018
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Crown Copyright ©
Recorder Andrew Singer QC:
Introduction
Evidence put before the Court
Issues to be Decided
(1) Was the decision to exclude the oral evidence of Mr X an irregularity falling within one or more of the categories set out in Section 68(2) of the Arbitration Act 1996?
(2) If so, has that irregularity caused substantial injustice to A (in which case it will be a serious irregularity within the meaning of the Act)?
(3) If so, what is the appropriate remedy?
The Agreement
"9.9. A shall report any discrepancies or disputes in writing to B within thirty (30) days from the date of receipt of the relevant invoice by fax or e-mail. In case an invoice is only disputed in parts, A shall pay the undisputed part of the respective invoice within the period stated in Clause 9.6. Any invoice or part thereof not disputed within thirty (30) days shall be deemed accepted by A and payment shall be made as specified in this Agreement. The Parties shall negotiate in good faith to resolve invoice disputes within thirty (30) days. If such dispute is resolved in favour of B, A shall pay the amount agreed including daily interest at the rate of nine per cent (9%) per annum from the date the payment would have been due."
"9.11. Except as provided for in Clause 9.9 or in the case of a credit memo, A is not entitled to withhold, offset or delay any payment or invoice due or issued under this Agreement in connection with any alleged or actual defence, counterclaim or other right against B."
Clause 12.2 headed "Time Limitation" provides:
"B is only liable to rectify defects as per Clause 12.1 if such defect or failure occurs within seven thousand (7000) operating hours or thirty (30) months after the date of the release note whichever occurs first and which are reported in writing by A to B as soon as practical and in any event within thirty (30) Business Days after A becomes aware of it."
Clause 19.1 under the heading "Entire Agreement" provides:
"This Agreement (including the Annexes attached hereto, which are incorporated herein by reference) sets forth all of the covenants, promises, agreements, warranties, representations, conditions and other standards between the Parties hereto with respect to the subject matter hereof constitutes and contains the complete, final and exclusive understanding and agreement of the Parties with respect to the subject matter hereof; and cancels, supersedes and terminates all prior agreements and understandings between the Parties with respect to the subject matter hereof. There are no covenants, promises, agreements, warranties, representations, conditions or undertakings, whether oral or written, between the Parties other than are set forth herein. No subsequent alteration, amendment, change or addition to this Agreement shall be binding upon the Parties hereto unless reduced to writing and signed by the respective authorised officers of the Parties."
Clause 20.1 provides inter alia that:
"All contractual notices, correspondence and documents given under this Agreement shall be given by courier or registered mail from A addressed to B at B, Account Management Engines [B's address] and a copy to: B, Attention General Counsel, [B's address]."
Clause 21.2 is an arbitration clause providing for an ICC arbitration to be held in London with a three person tribunal.
"Local B RepresentativeIf mutually agreed, B shall assign a local representative who shall only act as technical and commercial interface between A and B in respect of the fulfilment of the Agreement, specifically in regard to the following matters:
(a) disruptions, if any, due to engine problems;(b) engine removals;(c) work scopes;(d) engine transportation;(e) on site support.The representative shall regularly report and follow-up on technical and/or commercial issues.
Rates and charges: The services in this clause 2 are included in the RBS FHR stated in the Agreement."
Mr Z was the local representative for B. He did not give evidence at the oral hearing.
The Arbitration
"The Respondent [i.e. A] shall provide its Reply to the Defence to the Counterclaim with witness evidence and documents which are limited to responding to the Defence to Counterclaim and upon which it intends to rely in respect of the Defence to Counterclaim, by 20 June 2016."
(In fact, the dates were extended and A's Reply to the Defence to Counterclaim was not served until 11th August 2016. When it was served, it had no witness statements attached to it.) On 12th January 2016 [Bundle 2, Page 304] agreed terms of Reference were reached which provided that:
"Subject to the provisions of the ICC Rules, the rules of procedure to be followed shall be as determined by the Tribunal in its discretion, after consultation with the parties. In determining such rules, the parties have agreed that the IBA Rules on the Taking of Evidence in International Arbitration (2010) shall serve as guidelines for the Tribunal."
Although there was some argument before me both in the parties' respective written arguments and orally as to the effect of the IBA Rules and particularly the requirements for the contents of the witness statements, it did not seem to me to take the matter any further not least because the events which have given rise to this application commenced when the Reply to Defence to Counterclaim was served by A without any witness statement being served with it so there was no issue of compliance with the Guidelines in terms of the contents of a statement. Further, in my view the Guidelines do not add materially to the Terms of Reference.
"86. Pursuant to Clause 9.9 of the Agreement A shall report any discrepancies or disputes in writing to B within thirty (30) days from the date of receipt of the relevant invoice by fax or e-mail. Any invoice or part thereof not disputed within thirty (30) days shall be deemed accepted by A and payment shall be made as specified in this Agreement.
87. Before this Arbitration was initiated A has never specifically disputed the quality of the work and services performed by B. A merely made some general remarks about purported deficient services without every specifying which service it meant. Let alone did it refer to a specific invoice."
Paragraph 101 summarised this defence:
"At any rate, A has forfeited its right to notify defects (Clause 9.9 of the Agreement). B's invoices are deemed accepted and payable in accordance with the Agreement."
"The party presenting the witness shall have the right to make a short examination-in-chief of that witness which shall be limited to new facts or developments, if any, which have taken place since the date of filing of his/her last witness statement. Such examination should not exceed ten minutes."
It should be noted for completeness that the same order was made in a Procedural Order on 14th July 2016 [Bundle 3, Pages 614 to 616]. It is not suggested by A that the Order itself was in any way irregular.
Having raised a letter of 16th August 2016 [Page 145, Line 1], in response to an interjection from a Member of the Tribunal, Ms Vickari, A's Counsel for this part of the hearing, moved to another topic as follows [at Page 147, Line 9]:
"Question: Are you aware that since you provided your witness statement, B contends that A did not provide notice of damages caused to a thrust reverser cal due to a missing clamp?
Answer: I am aware.
Question: Okay. Is that true?
Answer: No.
Question: Would you explain for us?
Answer: Yes. So we were duly notifying B through their representative all of the time. This issue-it happened somewhere in 2012. The day of occurrence, the pilot reported a defect that there was a bleed overhead, there was a bleed trip due to that. When the engineer went and investigated why it was happened, what happened, then they found the missing clamp.
Question: Okay. Mr X, I'm going to direct you to what has been marked as respondent's exhibit 15. That is at Page 461 of the hearing bundle. I believe it is the other binder."
At this stage there was an objection from Mr Naegeli who, as I have noted, provided the witness statement in opposition to the application and was Counsel for B at the hearing, as follows [Page 148, Lines 4 and following]:
"Mr Naegeli: May I just state that this document is not a new one. That document was known at the time that Mr X issued his witness statement. It has been filed with the statement of defence. I wonder whether this is new development he should testify on.
Ms Vicari: This document is a predicate about what I am going to ask him about and it has been B' argument that we didn't provide notice to B in order to establish that we did provide notice and when we provided notice, this document, the dates on it, is going to serve as a predicate to that. I think it is important that the panel have those facts in front of them on the notice issue.
The Chairman: Please proceed.
Ms Vicari: Thank you. Mr X, do you have in front of you R15
Answer: Yes.
Question: And specifically Page 465 of the hearing bundle?
Answer: That's right.
Question: Okay. Would you please tell us the date of the incident that is at issue here?
Answer: So I can see the exact date now is 22 April 2013.
Question: Okay. And what happened on 22 April 2013?
Answer: So I saw -- and it states the factual thing here because this is a report we submitted to [the regulator] also. Whenever there is an occurrence, there is an event, we need to submit a report to [the regulator], our regulatory authority. And it states that there was a bleed trip due to overhead condition which is reported by pilot. Further down -- I can read it word by word here, but I can give you a brief "
Further at Line 19:
"Question: Okay. When was B notified of this issue?
Answer: Okay, so the moment we found that there is a missing clamp, our power plant team, our engineering team, found out this engine was serviced at B and then further on, further development, we found that this was missing clamp from the B shop. On the same day, we informed B's representative, Mr Z, verbally, via my team.
Question: And why was Mr Z advised verbally?
Answer: So he was co-located with us and this was the working relationship we had: the moment we noticed anything, we need something from B, we used to go to Mr Z and directly get involved and he used to get us answers also.
Question: So this is how A normally notified B of issues with its workmanship?
Answer: That's right. This is the first level of notification.
Question: Why no e-mail in this situation?
Answer: So we had a good working relationship with Mr Z there and he used to take up our issues and later on he used to escalate through [inaudible].
Question: When this particular engine was sent to B by A was it missing the clamp?
Answer: Yes.
Question: Are you aware that B contends that A should have tagged the engine to identify that the engine was missing the clamp when it was sent in for its shop visit?
Answer: Yes, I am aware.
Question: What is your response to that contention?
Answer: So we have seen in the past that that is what has been notified by my team as well, that when you tag the engines, during the shipping process, the tag goes missing. In the process someone just puts them in the wrong places so it can be a misleading fact to the engine shop. So later on we developed a method of --in consultation with B, we used to not tag them and told them verbally, are removed.
Question: Thank you. Let's change gears and discuss turnaround time."
In answer to the issue of turnaround time at Page 151, Line 15 Mr Naegeli again stated:
"Mr Naegeli: I am sorry, I have to intervene again. This is now really an attempt to substantiate what has not been substantiated during the submissions and which should have been substantiated at that time. I really wonder whether that is admissible.
The Chairman: Counsel, the tribunal has decided that as the subject matter is outside the scope of the witness' witness statement, that that objection should be sustained.
Ms Vicari: Well, respectfully, this is an issue that is being set forth in B's reply.
Mr Y [one of the Tribunal]: This is direct testimony.
Ms Vicari: The witness is allowed to testify in direct to events that have transpired since he submitted his witness statement. The submission of the reply of B happened since then. B contends and argues that our claims are unsubstantiated. In response we have put in documents on that issue. I would like to have Mr X walk the tribunal through those documents in order to respond to the arguments.
Mr Y: You can do that in submissions, but that is not evidence; it is a submission that your claim is unsubstantiated. So you as Counsel, in your post-hearing brief will be able to take us through the documents that you say substantiate your claim. It is not the function of evidence and it is not the function of a witness to do that.
Ms Vicari: I mean, you know, the witness is going to give factual context to the document and he is also going to discuss the course of dealing between B and A about how they determined what the proper turnaround time would be for a particular engine.
Mr Y: I think the tribunal just needs to understand the sequence here. Are you saying that this is evidence that arises by reason of something you have not had the opportunity to raise before?
Ms Vicari: Well, we are going to have Mr X provide context to the documents we submit.
Mr Y: No, no, let's just take it a stage at a time.
Mr Haveles: Let me just add something. Yesterday, when Mr V testified, he gave testimony with respect to issues or points that were made in the answers to the counterclaim which were submitted after he gave his witness statement.
Mr Y: Right, this is what I want to understand.
Mr Haveles: This is addressing -- this is testimony that is addressing exhibits that were filed in our reply, our second pleading, just like Mr V addressed documents and issues that were attached to B's second pleading and operating on the adage taught to me by my mother, what is sauce for the goose is sauce for the gander. If it is appropriate for B to allow Mr V to talk about evidential points raised in subsequent pleadings under the guise that this was a development since his witness statement, then that same concept should apply to what Mr X is now doing.
[Pause]
The Chairman: Thank you. The tribunal has decided that we will take the evidence but we are not making a decision as to what we will do with the evidence. It gives us a chance to reflect on the timings, the scope at a later date. Understood?
Ms Vicari: Understood and thank you."
Further on in respect of a further document annexed to the Reply, Mr Y, one of the Arbitrators, noted that the document was:
"new since his testimony, I see. He did have an opportunity to submit a witness statement with his -- so this is supplying the deficit of not having put in a witness statement with your Reply?
Mr Naegeli: [it is likely that Mr Haveles is wrongly named here]: One could have said the same with respect of Mr V's testimony that was addressing issues in his.
Mr Y: Which you may do in your closing submissions
Mr Haveles: Objections. I understand. We are almost done. Two or three minutes at most.
Mr Y: Okay."
[See Page 157, Lines 1 to 10.]
"[Mr X] who had been the Respondent's Vice-President - Engineering and Maintenance - since 18 March 2014, provides a statement dated 12 April 2016. He gave direct evidence which the Tribunal observed should have been included in a witness statement with the Respondent's Reply to the Defence to Counterclaim. Counsel for the Claimant objected to this evidence and the Tribunal allowed the evidence to be adduced subject to the Tribunal's ruling on its admissibility."
Thereafter, the Final Award set out the transcript of evidence as set out in this judgment above.
"Accordingly, the testimony of the respondent's witnesses has to be discounted to the extent they raised new allegations. This is all the more required, as Claimant had no possibility to cross-examine [the] Respondent's witnesses on these new allegations that the respondent was not obliged to take into consideration.There would be a clear violation of the principle of equal treatment of the parties, if the new allegations of the respondent's witnesses were accepted. I refer you to Paragraphs 108 to 124 of claimant's post-hearing submission."
"bit of a pot calling the kettle black because B's direct examination of Mr V did the exact same thing."
At Page 10 a slightly different tack was taken. That tack was continued at Line 2:
"What Mr X did was no different than what Mr V did. He elaborated only on exhibits and facts that were part of A's original pleading to which he had attested in his witness statement and further attested to at trial without objection."
No other challenge to the complaints raised by B was made by A.
I note that A do not rely on these points in this application.
"The Tribunal construes the contractual notice period set out in the Agreement at Clauses 9.9 and 12.2 is relating to two separate regimes; one by Clauses 9.6 and 9.9 relating to disputes arising from the invoices themselves, their acceptance and settlement, and the other relating to disputes arising from defective quality of services and workmanship. The former regime results in claims being made by the Claimant against the Respondent for non-payment of the invoices and the latter regime results in claims being made by the Respondent against the Claimant for damages. Thus each regime is independent of the other."
Paragraph 143 is the exclusionary ruling which is the subject of this application and reads as follows:
"The Tribunal finds that the evidence of Mr X is inadmissible as it was outside the scope of his own witness statement and not foreshadowed in any witness statement provided in this arbitration. The Tribunal notes that given the terms of its Amended Procedural Order for hearing at Paragraph 8.3 the Respondent's right of direct examination of Mr X was limited to new facts or developments which had taken place since the date of filing of his statement which was 12 April 2016. Such statement of facts or developments are out of the admissible scope of the direct examination and therefore cannot be considered as admissible, this being particularly true for statements on issues which were not referred to in his statement. For reasons of fairness and due process, the examination of a witness about facts and developments that are neither new nor included in witness statements should not be allowed."
Thereafter the Tribunal referred to Clause 19.1 of the Agreement and the law as it then was understood to be by virtue of the Court of Appeal's decision in the MWB Business case. (Since the Final Award, the MWB decision has been overturned in the Supreme Court.)
"In applying these principles to the issue of a variation by a course of dealing which arises in this arbitration the Tribunal has considered the entirety of both the documentary and oral evidence before it, in addition to the related submissions made by the Parties and finds that the evidence does not establish that there was on the balance of probabilities a variation in the obligations which are set out in Clauses 9.9, 12.2 and 19.01 of the Agreement and which relate to notification of disputes by the Respondent to the Claimant and to the alteration to the Agreement."
"The Tribunal determines that the Respondent has not adduced evidence to support a finding that the Claimant was requested to install the clamp to the engine in the required manner, that is by way of notification by tagging, nor that it provided a notification of the defect to the Claimant in time and in writing as required by Clause 12.2 of the Agreement. Therefore the Tribunal finds that the Claimant is not in breach of contract and that the claim for the replacement thrust reverser cowl in the engine and the claim for lost revenue are both dismissed noting that the claim for lost revenue would have been excluded in any event under Clause 12.3 of the Agreement."
"that the Respondent did not raise any dispute in respect of Invoice No. M90211987 of 15 November 2013 within 30 days of receipt and did pay that invoice and that that the Respondent has not adduced evidence to establish that the shop visits were wrongly classified."
The Law
"A party to arbitral proceedings may (upon notice to the other parties and to the tribunal) apply to the court challenging an award in the proceedings on the ground of serious irregularity affecting the tribunal the proceedings or the award "
Section 68(2) provides:
"(2) Serious irregularity means an irregularity of one or more of the following kinds which the court considers has caused or will cause substantial injustice to the applicant:
(a) failure by the tribunal to comply with Section 33 (general duty of tribunal)
(c) failure by the tribunal to conduct the proceedings in accordance with the procedure agreed by the parties;
(d) failure by the tribunal to deal with all of the issues that were put to it."
Section 33(1) of the Act provides:
"The tribunal shall:
(a) act fairly and impartially as between the parties giving each party a reasonable opportunity of putting his case and dealing with that of his opponent; and
(b) adopt procedures suitable to the circumstances of the particular case avoiding unnecessary delay or expense so as to provide a fair means of a resolution of the matters falling to be determined.
(2) The tribunal shall comply with that general duty in conducting the arbitral proceedings and its decisions on matters of procedure and evidence and in the exercise of all other powers conferred on it."
Section 68(3) concerns the relief which the Courts can grant to remedy procedural irregularities as follows:
"(3) If there is shown to be serious irregularity affecting the tribunal, the proceedings or the award, the court may:
(a) remit the award to the tribunal in whole or in part for reconsideration,
(b) set the award aside in whole or in part, or
(c) declare the award to be of no effect in whole or in part.
The court shall not exercise its powers to set aside or to declare an award to be of no effect in whole or in part unless it is satisfied that it would be inappropriate to remit the matters in question to the tribunal for reconsideration."
It is submitted by Mr Vineall QC on behalf of A and accepted by Mr Harrison on behalf of B that the focus of Section 68 is firmly on the process adopted by the Tribunal, to which I would add and its effect on the Award.
"[that Section 68 is] really designed as a longstop only available in extreme cases where the tribunal has gone so wrong in its conduct of the arbitration that justice calls out for it to be corrected."
In a similar vein are dicta from Lawrence Collins LJ in Bandwidth Sipping Corporation v. Intaari (a firm) [2008] Bus LR 702 at Paragraph 46 that Section 68 is:
"intended for cases where it could be said that what had happened was so far removed from what could reasonably be expected of the arbitral process that the court could be expected to take action."
It is accepted that the burden of proof is on A to establish substantial injustice.
"Where there has been an irregularity of procedure it is enough if it is shown that it caused the arbitrator to reach a conclusion unfavourable to the applicant which but for the irregularity it might well never have reached provided always that the opposite conclusion is at least reasonably arguable."
"The test for a substantial injustice focuses on the issue of whether the arbitrator has come by inappropriate means to one conclusion whereas had appropriate means been adopted he might realistically have reached a conclusion favourable to the applicant. It does not require the court to try the issue so as to determine, based on the outcome, whether substantial injustice had been caused."
It is accepted that a wrongful refusal to admit evidence can constitute serious irregularity, as to which I was referred to Arbitration Law (Service Issue No.78), Professor Robert Merkin QC at para. 20.17:
"It is settled that a wrongful refusal to admit evidence can constitute serious irregularity."
The Challenge
Mr Vineall Q.C. says the former and Mr Harrison the latter.
"Standing back this is a case where the Tribunal has clearly exercised their discretion in the wrong way - simply barring evidence because it came later rather than addressing the discretion appropriately."
Again, at Paragraph 70, having accepted that the Tribunal did have a discretion in terms of how to deal with oral evidence from Mr X, he stated that was:
"true so far as it goes The root problem here is that the Tribunal then completely failed to engage on the factual enquiry and balancing exercise which was required in order for there to be a proper exercise of their discretion."
Decision
(1) No.
(2) Does not arise, but in any event no.
(3) Does not arise.
A M SINGER QC