QUEENS BENCH DIVISION
TECHNOLOGY AND CONSTRUCTION COURT
133-137, Fetter Lane, London, EC4A 1HD |
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B e f o r e :
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BRYEN & LANGLEY LIMITED |
Claimant |
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- and - |
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MARTIN RODNEY BOSTON |
Defendant |
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Michael Bowsher (instructed by C. J. Hough & Co. for the Defendant)
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Crown Copyright ©
Introduction
"The Contract will be executed Under hand."
"If any dispute or difference arises under this Contract either Party may refer it to adjudication in accordance with clause 41A."
".1 The decision of the Adjudicator shall be binding on the Parties until the dispute or difference is finally determined by arbitration or by legal proceedings or by an agreement in writing between the Parties made after the decision of the Adjudicator has been given.
.2 The Parties shall, without prejudice to their rights under this Contract, comply with the decision of the Adjudicator; and the Employer and the Contractor shall ensure that the decision of the Adjudicator is given effect.
.3 If either Party does not comply with the decision of the Adjudicator the other Party shall be entitled to take legal proceedings to secure such compliance pending any final determination of the referred dispute or difference pursuant to clause 41A.7.1"
"Not later than 5 days before the final date for payment of the amount due pursuant to clause 30.1.1.1 the Employer may give written notice to the Contractor which shall specify any amount proposed to be withheld and/or deducted from that due amount, the ground or grounds for such withholding and/or deduction and the amount of withholding and/or deduction attributable to each ground."
If no such notice is given the consequence is that for which clause 30.1.1.5 provides:-
"Where the Employer does not give any written notice pursuant to clause 30.1.1.3 and/or to clause 30.1.1.4 the Employer shall pay the Contractor the amount due pursuant to clause 30.1.1.1"
"Further to our recent meeting, I can now confirm on behalf of our Client, Mr. Martin Boston, that it is his intention to proceed with the works with your Company in accordance with your Tender and subsequent amendments as appended in the sum of £436,923 for a Contract Period of 16 weeks, possession 18th June 2001. The Contract has been varied to include the levelling of the floors – the cost of which has yet to be ascertained. Access to the site is immediately available.
The Contract will be executed under the Standard Form of Contract 1998 Edition, Private with Quantities and, should the project not proceed, your reasonable ascertainable costs will be recoverable from the Client but will not include any loss of profit or overhead recovery.
The Contract Documents will be drawn up shortly.
At our meeting on 6th June, Mr. Boston offered a Bonus Scheme (details to be agreed) wherein he would offer payment of £2,000 for every week by which the completion date was brought forward.
We look forward to working with you on this project, and trust that it is successfully concluded on time, within budget, and to the required quality standard."
"Please find enclosed Contract documents for the above project for your perusal and signature.
When you have completed the documents, perhaps you would return both sets to us in order that we may forward them to the Employer for his signature, following which one copy will be returned to you for your records.
Should you have any queries on the documentation, do not hesitate to contact me."
Precisely what was sent under cover of the letter did not emerge from the evidence put before me.
"Please find enclosed both sets of Contract Documents duly signed and witnessed as requested.
We trust that you find the enclosed in order, and look forward to receipt of our copy upon completion by the Client.
Whilst writing we note that within the Appendix you have advised that the majority of the works are not subject to VAT. From this I assume that yourselves or the Architects have an assessment of which bill items are applicable for VAT, and would ask that you forward a copy to ourselves."
Again, what exactly was the form of the sets of contract documents sent under cover of the letter did not appear from the evidence put before me. What was clear, however, was that B&L had commenced work before 28 August 2001 and that no JCT Form was ever signed by or on behalf of Mr. Boston.
"On 8 August 2002 I agreed with Mr. McMahon that, in return for payment to him of £50,000, Bryen & Langley would not seek any further payment before completing their work. I recorded the agreement in my letter of that date."
A copy of the letter referred to was put in evidence. The relevant part of it was a post scriptum. That was in these terms:-
"Since dictating the above we have had several telephone conversations and I have tried to speak to Roy Welling and David Gallagher. We have today agreed that, subject to the following and the above, we will give Chris Pearson on Monday a cheque for £50,000 on the following basis:
1. All outstanding works will be completed immediately, except of course for matters where you are inhibited because of the roof works.
2. There will be an attempt by everybody while you are away to resolve all our differences, but if this is not possible there will need to be arbitration.
3. We are to be supplied either by your company or Roy Welling and/or David Gallagher everything contained in clauses 1 – 5 above.
I have just seen your fax of yesterday and I in turn am more than disappointed about all that has transpired. However, we are the major sufferers and I must make it clear that the cheque for £50,000 is handed over strictly in accordance with all the above. We need your confirmation of this.
I hope you see this before you go on holiday but in any event I trust you have a good one and we resolve all our problems amicably."
"Your comments regarding the payment are totally incorrect. The money was accepted as part payment of your debt under the contract. Our acceptance of it has no implied agreement to the comments of your fax dated 8/8/02.
In fact you may well recall asking me to acknowledge and agree your fax, and I stated that we had no intention of agreeing to your conditions. You were also advised again that you were in breach of contract."
"I write to advise you that I have been instructed by Mr. Martin Boston in this matter and to request that you direct all correspondence to me. You will note that I have copied this letter to Alway Associates.
I am in receipt of your Directions dated 20th May 2003.
The purpose of this letter is to respectfully request that you enquire into your jurisdiction to deal with this matter."
There followed a lengthy argument to the effect that Mr. Boston had not entered into an agreement with B&L which incorporated provision for adjudication. Later in the letter Mr. Malone wrote:-
"In these circumstances I invite the adjudicator to investigate his jurisdiction. I suggest with respect that the four routes set down by HHJ Thornton QC in Fastrack –v- Morrison (TCC 2000) be applied.
In order to assist the adjudicator I advise him that we will not agree to his jurisdiction being widened. The Referring Party has admitted substantial defects in their works as a result of their commissioning of expert evidence. These reports may be disclosed if the adjudicator requires. The likely remedial costs far outweigh the sums alleged as being owed in this adjudication.
If the adjudicator believes in the light of our argument that there still is jurisdiction for him to proceed then I would be grateful if he would advise me of this by 12.00 am on Wednesday 28th May 2003. If the adjudicator decides to proceed we shall be [sic] take legal advice immediately with a view to seeking an injunction against the continuation of this adjudication.
I am in no doubt that the adjudicator will agree that he has no power to rule on what documents constitute the contract. His power relates to disputes arising "under the contract" (Section 108(1) HGCRA 1996)
Finally I would draw the adjudicator's attention to the attached letter between Mr. Boston and Mr. McMahon of the Referring Party. It evidences a supplemental contract whose terms amongst others are that in return for payment of £50,000 that my client duly made the Referring Party would attempt to resolve their differences or arbitrate. I submit that the Referring Party are estopped from pursuing adjudication in the light of this contractual commitment if there ever was such a right. The Adjudicator will appreciate that the very substantial counterclaims that my client will be making are better dealt with in arbitration or litigation rather than adjudication."
"4.4 Whether the letter records a Contract or is a letter of intent, it sets out the terms which will apply in two alternative eventualities. If the project did not proceed, reasonable ascertainable costs would be recoverable from Mr. Boston. Otherwise (i.e. if the project did proceed), the terms of Bryen & Langley's tender and subsequent amendments would apply.
4.5 Bryen & Langley alleges, and Mr. Boston does not deny, that the conditions of tender included Article 5 and Clause 41A of the Standard Form of Contract 1998 Edition, Private with Quantities (the JCT adjudication provisions).
4.6 The project proceeded, and Practical Completion was certified as having occurred on 15th July 2002. Both parties behaved as though the terms set out in the letter of 12th June applied.
4.7 Consequently I conclude that the terms of Bryen & Langley's tender applied and that the JCT98 adjudication provisions formed part of the Contract between the parties."
This Action
The grounds of resistance to the claims in the action
"5. The elements of Mr. Boston's case may be summarised as follows.
i. The contract between Mr. Boston and the Claimant did not incorporate the terms of the JCT form contended for by the Claimant. Accordingly, the contract did not incorporate any terms providing for (i) adjudication of disputes under the contract or (ii) the exclusion of the right of set-off.
ii. If and insofar as either the adjudication or set-off provisions were incorporated as asserted by the Claimant, they were each of them unfair. Accordingly they were not binding upon Mr. Boston pursuant to Regulation 7(1) of the Unfair Terms in Consumer Contracts Regulations 1999.
iii. Mr. Boston did not consent to the adjudicator determining his own jurisdiction and the adjudicator's powers have not been extended by his first determination. He had no power to make any binding decision under the contract between Mr. Boston and the Claimant.
6. If either the adjudication or set-off provisions are ineffective in this case, for whichever of the reasons indicated above, this summary judgment application must fail.
7. Further, the Claimant's right to pursue adjudication to vindicate its alleged rights in respect of the supposed certificate were waived, or the subject of an agreement reached on or about 8 August 2002. The attempt to claim additional sums in adjudication is made in breach of contract.
8. Accordingly, the adjudicator's decision was invalid, or Mr. Boston is now entitled to rely upon a defence of set-off against any claim under an adjudication decision under this contract."
The status of Adjudicator's Decision No.1
The proper construction of the letter dated 12 June 2001
The alleged waiver
Unfair Terms in Consumer Contracts Regulations 1999
" "consumer" means any natural person who, in contracts covered by these Regulations, is acting for purposes which are outside his trade, business or profession; …
"seller or supplier" means any natural or legal person who, in contracts covered by these Regulations, is acting for purposes relating to his trade, business or profession, whether publicly owned or privately owned;
"unfair terms" means the contractual terms referred to in regulation 5."
"(1) A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer.
(2) A term shall always be regarded as not having been individually negotiated where it has been drafted in advance and the consumer has therefore not been able to influence the substance of the term.
(3) Notwithstanding that a specific term or certain aspects of it in a contract has been individually negotiated, these Regulations shall apply to the rest of a contract if an overall assessment of it indicates that it is a pre-formulated standard contract.
(4) It shall be for any seller or supplier who claims that a term was individually negotiated to show that it was.
(5) Schedule 2 to these Regulations contains an indicative and non-exhaustive list of the terms which may be regarded as unfair."
The only terms in Schedule 2 which I need specifically note are those set out in paragraph 1(b) and (q), terms which have the object or effect of:-
"(b) inappropriately excluding or limiting the legal rights of the consumer vis-à-vis the seller or supplier or another party in the event of total or partial non-performance or inadequate performance by the seller or supplier of any of the contractual obligations, including the option of offsetting a debt owed to the seller or supplier against any claim which the consumer may have against him; …
(q) excluding or hindering the consumer's right to take legal action or exercise any other legal remedy, particularly by requiring the consumer to take disputes exclusively to arbitration not covered by legal provisions, unduly restricting the evidence available to him or imposing on him a burden of proof which, according to the applicable law, should lie with another party to the contract."
"Without prejudice to regulation 12, the unfairness of a contractual term shall be assessed, taking into account the nature of the goods or services for which the contract was concluded and by referring, at the time of conclusion of the contract, to all the circumstances attending the conclusion of the contract and to all other terms of the contract or of another contract on which it is dependent."
"17. The test laid down by regulation 4(1), deriving as it does from article 3(1) of the Directive, has understandably attracted much discussion in academic and professional circles and helpful submissions were made to the House on it. It is plain from the recitals to the Directive that one of its objectives was partially to harmonise the law in this important field among all member states of the European Union. The member states have no common concept of fairness or good faith, and the Directive does not purport to state the law of any single member state. It lays down a test to be applied, whatever their pre-existing law, by all member states. If the meaning of the test were doubtful, or vulnerable to the possibility of differing interpretations in differing member states, it might be desirable or necessary to seek a ruling from the European Court of Justice on its interpretation. But the language used in expressing the test, so far as applicable in this case, is in my opinion clear and not reasonably capable of differing interpretations. A term falling within the scope of the Regulations is unfair if it causes a significant imbalance in the parties' rights and obligations under the contract to the detriment of the consumer in a manner or to an extent which is contrary to the requirement of good faith. The requirement of significant imbalance is met if a term is so weighted in favour of the supplier as to tilt the parties' rights and obligations under the contract significantly in his favour. This may be by the granting to the supplier of a beneficial option or discretion or power, or by the imposing on the consumer of a disadvantageous burden or risk or duty. The illustrative terms set out in Schedule 3 to the Regulations provide very good examples of terms which may be regarded as unfair; whether a given term is or is not to be so regarded depends on whether it causes a significant imbalance in the parties' rights and obligations under the contract. This involves looking at the contract as a whole. But the imbalance must be to the detriment of the consumer; a significant imbalance to the detriment of the supplier, assumed to be the stronger party, is not a mischief which the Regulations seek to address. The requirement of good faith in this context is one of fair and open dealing. Openness requires that the terms should be expressed fully, clearly and legibly, containing no concealed pitfalls or traps. Appropriate prominence should be given to terms which might operate disadvantageously to the customer. Fair dealing requires that a supplier should not, whether deliberately or unconsciously, take advantage of the consumer's necessity, indigence, lack of experience, weak bargaining position or any other factor listed in or analogous to those listed in Schedule 2 to the Regulations. Good faith in this context is not an artificial or technical concept; nor, since Lord Mansfield was its champion, is it a concept wholly unfamiliar to British lawyers. It looks to good standards of commercial morality and practice. Regulation 4(1) lays down a composite test, covering both the making and the substance of the contract, and must be applied bearing clearly in mind the objective which the Regulations are designed to promote."
At paragraph 24 of his speech Lord Bingham made the point that:-
"Regulation 4 is directed to the unfairness of a contract term, not the use which a supplier may make of a term which is in itself fair."
"21. As to the question whether a particular term in a contract is, or is not, unfair, Article 4 of the Directive provides that the answer should be reached taking into account the nature of the goods or services for which the contract was concluded and by referring, at the time of conclusion of the contract, to all the circumstances attending the conclusion of the contract. It should be pointed out in that respect that the consequences of the term under the law applicable to the contract must also be taken into account. This requires that consideration be given to the national law.
22. It follows, as the Advocate General has observed at point 25 of his Opinion, that in the context of its jurisdiction under Article 234 EC to interpret Community law, the Court may interpret general criteria used by the Community legislature in order to define the concept of unfair terms. However, it should not rule on the application of these general criteria to a particular term, which must be considered in the light of the particular circumstances of the case in question. …
25. The answer to the question referred for a preliminary ruling is therefore that it is for the national court to decide whether a contractual term such as that at issue in the main proceedings satisfies the requirements for it to be regarded as unfair under Article 3(1) of the Directive."
The upshot is, therefore, that it is for the English court to consider the issue of fairness or unfairness according to the language used in the Regulations and the guidelines provided by the House of Lords.
"129. Using Lord Bingham's test in Director General of Fair Trading v. First National Bank, is the term [as to adjudication] weighted in favour of the supplier so as to tilt the parties' rights and obligations under the contract? I also bear in mind Lord Millett's practical approach, which looks at the question of whether, had the clause been drawn to the attention of the Cunibertis, they would have accepted it. This is a useful cross-check, in that, if a party would obviously not have accepted it, this would be significant evidence that would tend to support the conclusion that it was a clause which was weighted in favour of the supplier so as to tilt the party's rights and obligations under the contract.
130. It is worth noting that, although there is a duty on the adjudicator to act impartially, the adjudication clause stipulates that, where no adjudicator is named in the agreement and the parties are unable to agree on a person to act as an adjudicator, the adjudicator shall be nominated, in this case by the architect's own professional body.
131. I conclude that a procedure which the consumer is required to follow, and which will cause irrecoverable expenditure in either prosecuting or defending it, is something which may hinder the consumer's right to take legal action. The fact that the consumer was deliberately excluded by Parliament from the statutory regime of the HGCRA reinforces this view. Costs in an adjudication can be very significant. Unless it is properly explained to the consumer, the fact that the adjudicator is to be neutral, even if nominated by the architect's own professional body, also may give the appearance of unfairness.
132. In addition, I accept the defendants' argument that this provision must be seen in the context of other provisions in the RIBA standard contract: clauses 5.10 and 5.11 (the inability of the client to withhold payment); clause 7.3 (limitation of architect's liability); clause 7.5 (third party agreements); clause 9.6 (costs). These clauses reinforce my opinion that where [sic – it seems that "whether" was meant] clauses 9.2 and 9.4 are looked in isolation, or with the other clauses taken as a whole, they are unfair and cause a significant imbalance in the parties' rights and obligations."
"The client did not have the benefit of any advice concerning the adjudication terms in these provisions: his dispute was with the architect who should have provided that advice. The judge found as a fact that the architect had not, as he said he had, offered to go through the RIBA terms with the clients (paragraph 61). None of the relevant terms had been drawn to the client's attention let alone specifically negotiated (paragraph 40)."
Judge Moseley also distinguished on its facts another decision to which he was referred, that of H.H. Judge Richard Havery Q.C. in an unreported case, Zealander v. Laing Homes. That decision, apparently concerning the enforceability against a purchaser of a dwelling of an arbitration clause in an NHBC agreement, was not cited to me. Judge Moseley's consideration of the issue of alleged unfairness in Lovell was at paragraphs 28 and 29 of his judgment:-
"28. In his very helpful argument on behalf of the employers Mr. Stansfield listed the factors which he argued made the adjudication provisions in the contract unfair. For the present I list them without comment. They were:
(1) The adjudication terms do not provide for a final determination of the dispute: supplemental condition D 7.1.
(2) In a case such as the present the sum awarded by the adjudication is payable to the contractor who can hold it pending final determination of the dispute even if in due course it is decided or agreed that the sum was not due; in such a case the contractor gains a cash flow advantage over the employer.
(3) They transfer the risk of the contractor's insolvency to the employer.
(4) The costs of adjudication are not recoverable even if the employer is ultimately proved right: supplemental condition D 5.7.
(5) The costs of adjudication are considerable.
(6) The timescales under the adjudication provisions are very short and an employer is less likely to have the resources to deal with that timetable than the contractor.
(7) The adjudication provisions in the Minor Works contract do not exclude residential occupiers from their ambit as does the Act.
29. The propositions as propositions of fact are undoubtedly correct, but in my judgment they do not suffice to make the adjudication terms unfair under Regulation 5.1. To be unfair the terms must cause a significant imbalance in the parties rights and obligations under the contract to the detriment of the consumer. Any imbalance will not do: it must be a significant imbalance. Moreover that significant imbalance must be caused by the adjudication provisions contrary to the requirement of good faith. In my view neither requirement is satisfied in the present case. The adjudication terms apply equally both to the contractor and employers: both are bound by the terms. It is undoubtedly true that the dispute between the contractor and employers in the present case has resulted in an adjudication in favour of the contractor whereby a sum of money is payable forthwith by the employers to the contractor. However, that is only because that dispute or difference concerns the non payment of sums payable under interim certificates. If the dispute or difference had concerned the payment of liquidated damages for delay payments may well have been ordered in the reverse direction. There is no limit on the kind of difference or dispute which can be the subject matter of adjudication under the contract and in my judgment no imbalance arises in the parties rights and obligations under the contract let alone a significant imbalance. Equally important however are the requirements of good faith. There has been no breach of the requirement of openness: the adjudication terms are fully clearly and legibly set out in the contract and contain no concealed pitfalls or traps. As for the requirement of fair dealing the contractor did not either deliberately or unconsciously take advantage of the consumers necessity indigence, lack of experience, unfamiliarity with the subject matter of the contract, weak bargaining position or any other factor listed in schedule 2 to the regulations. On the contrary, the minor works form of contract was insisted upon by the architect on behalf of the employers; they were knowledgeable business people who had engaged successively an architect and a contract administrator and who apparently also had solicitors whom they had an opportunity to consult and whom they may have indeed consulted: see the emails referred to above. In my judgment there was no departure from "good standards of commercial morality and practice". "
"31. I was referred to a number of authorities of which the most helpful were Director General of Fair Trading v. First National Bank plc [2002] 1 AC 481, HL, particularly the speech of Lord Bingham at page 494, and Lovell Projects Ltd. v. Legg and Carver [2003] BLR 452, Judge Moseley Q.C., particularly at paragraphs 24 – 31. From these authorities, I derive the following guidance as applicable to the facts of this case:
1. The terms in this case were not individually negotiated but were couched in plain and intelligible language.
2. The terms of the contract were decided upon by Mr. Beckingham's agents, who are chartered surveyors, and Mr. Beckingham had, or had available to him, competent and objective advice as to the existence and effect of the adjudication clause before he proffered and entered into the contract. Westminster did no more than accept the contract terms offered and had no reasonable need to draw to Mr. Beckingham's attention the potential pitfalls to be found in the adjudication clause and in its operation during the course of the work. The clause did not, therefore, contravene the requirement of good faith (see especially the speech of Lord Bingham in the Director General of Fair Trading case at page 494).
3. The clause did not, if considered at the time of making the contract, constitute a significant imbalance as to Mr. Beckingham's rights (see especially the judgment of Judge Moseley at paragraphs 28 – 29).
4. The clause does not significantly exclude or hinder the consumer's right to take legal action or other legal remedy or restrict the evidence available to him (see especially the judgment of Judge Moseley at paragraph 27).
32. For all these reasons, I conclude that the adjudication clause, on the facts of this case, is not unfair and is binding on Mr. Beckingham."
"35. The requirement of good faith under the Regulations connotes fair and open dealing which require terms to be expressed fully and clearly without hidden pitfalls and with appropriate prominence being given to matters which might operate disadvantageously to the customer. The contractual adjudication provisions are just such terms and are not expressed clearly, without hidden pitfalls and with appropriate prominence.
i. In a long and highly technical contract, it can hardly be expected that anyone unfamiliar with construction contracts will be able to appreciate the effect of clause 41A upon parties' rights under the contract and the means open [to] them to enforce those rights.
ii. The relationship between adjudication and other forms of dispute resolution can hardly be said to be clear to a consumer.
iii. The relationship between adjudication and the assertion of rights of set off under different contract clauses is far from clear.
36. Even the very best informed consumer cannot be expected to be aware of the import of clause 30.1 and clause 41A of the JCT main form of contract.
i. Any consumer, even a very well informed consumer will not have full knowledge of the operation of the terms of the main JCT contract. This is not a form designed for use by or with consumers (by contrast to other JCT forms).
ii. Even a well informed consumer if he knows anything about the operation of construction adjudication is likely to have little knowledge of its operation, or for the intricacies of the withholding notice provisions under the Act.
iii. The very best informed consumer may even be aware of the part II of the Act, but is likely then to be aware also that the relevant provisions do not apply to contracts with residential occupiers.
iv. It would require a consumer (even a lawyer) of with [sic] some specialist knowledge to be aware that incorporation of the entirety of the JCT main form brought with it provisions as to adjudication and exclusion of set-off that would not normally apply to a residential occupier.
37. The imposition of adjudication causes significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer.
i. With the greatest respect to those judges that may have suggested that the adjudication procedures do not cause imbalance in the parties' rights and obligations, those decisions should not be followed. As the assessment of each term in its context is by its nature a factual assessment, this court is not bound by any such previous decisions.
ii. Plainly the adjudication procedures can have a dramatic effect on the balance of the contract where, for instance, a contractor may be about to become insolvent.
iii. The proceedings themselves place substantial and unexpected demands upon the consumer. These are demands not only of the cost of dealing with the proceedings, of having to retain persons to assist in those proceedings, but also the need to maintain documentary records throughout a job in permanent readiness to deal with an adjudication that may be launched with little or no prior notice when it will not be possible to rely upon disclosure procedures to ensure that a common documentary basis is established. A consumer that has failed to take steps to ensure that he has all the requisite records and so forth may be unable to defend him or herself when the adjudication is commenced.
iv. The imposition of adjudication provisions upon a consumer in a case such as this cuts across the clear statutory policy of ensuring that clauses that provide for methods of dispute resolution other than litigation must be the subject of clear written assent. It is well understood that this is the basis for the requirement that the provisions of sections 1 to 84 of the Arbitration Act 1996 apply only to arbitration agreements in writing pursuant to section 5 of the 1996 Act. The same limitation is applied to enforceable adjudication agreements. These limits are applied because such provisions do effect a significant imbalance in the parties' relationship by altering their modes of dispute resolution. It would be a strange and counter-intuitive effect if consumers could have their rights altered simply by inference from conduct without any written assent to the new procedure and its terms. The evidence in this case is that insofar as the consumer, Mr. Boston had any view about his preferred means of dispute resolution, he wished the matter to be resolved in court.
v. It is not an answer to state that where the consumer has access to professional advice, the Regulations ought not to be applied. The consumer does not cease to be a consumer because he or she is receiving professional advice. The involvement of such professionals does not absolve the commercial party of its responsibilities. The professionals may provide poor advice, or may be incapable of providing the necessary advice. The poor or non-existent advice may not lead to any immediately demonstrable loss, but the consumer may still have been prejudiced. The advice may very well have been poor, but not negligent. Even if it [is] negligent, there may be a number of reasons why it is not possible to show that the poor advice was negligent and therefore the consumer would have no recourse in respect of the inappropriate terms on which it was led to contract. These regulations achieve the highly desirable goal of protecting the consumer and avoiding the need for the consumer to pursue yet further claims against professionals for failure to protect them. The onus is clearly placed upon the seller or supplier that is familiar with the terms to take proper steps when dealing with a consumer to ensure that the normal balance of the deal is not imbalanced."
"Those who consider and make policy for the building industry, including the government, have taken a general view over the years that a temporary balance should in appropriate circumstances fall in favour of those who claim payment, at the temporary expense if necessary of those who pay."
I think that Mr. Bowsher was seeking to suggest that that observation showed that it was a matter of public notoriety that all, or most, claims referred to adjudication were claims by contractors for payment, and that the outcome in all or most of such cases was that the employer was found liable to pay to the contractor on a temporary basis a sum as to which there was a dispute. With great respect to Mr. Bowsher it seems to me that that was reading far too much into what was plainly an introductory comment and disregarded the no doubt carefully chosen words "in appropriate circumstances".
"Fair dealing requires that a supplier should not, whether deliberately or unconsciously, take advantage of the consumer's necessity, indigence, lack of experience, unfamiliarity with the subject matter of the contract, weak bargaining position or any other factor listed in or analogous to those listed in Schedule 2 to the Regulations."
While it may be going too far to say that a building contractor who merely, without more, accepts a proposal from a "consumer" as to the terms of the contract to be made between them could never contravene the requirement of good faith, it is difficult to envisage circumstances in which the criticism could properly be made that the contractor had acted contrary to the requirement of good faith in such a case. Further, as by Regulation 5(2) a term of a contract is to be taken not to have been individually negotiated "where it has been drafted in advance and the consumer has therefore not been able to influence the substance of the term", it seems to me that it is at least arguable that where the "consumer" has been able to influence the substance of the relevant term because he chose to use the standard form of contract in which it is contained, the term does not fall to be regarded as not having been individually negotiated. If that were the correct construction of the 1999 Regulations, it would follow that there can never be any question of the applicability of the regulations to a case in which the "consumer" has chosen the contract terms.
Conclusion