QUEENS BENCH DIVISION
Strand, London, WC2A 2LL |
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B e f o r e :
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Alan Bates and Others |
Claimant |
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Post Office Limited |
Defendant |
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Anthony De Garr Robinson QC and Owain Draper (instructed by Womble Bond Dickinson LLP) for the Defendant
Hearing date: 10 October 2018
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Crown Copyright ©
See also the Appendix to this judgment
Mr Justice Fraser:
1. Post-contractual. This evidence relates to events that took place after the contracts were formed.2. Subjective. This relates to the knowledge and belief of the claimant and not common knowledge to the defendant.
A. Breach. This evidence goes to issues of breach and liability and cannot be relevant to issues of contractual construction.
B. Horizon. This description is said to be self-evident. It is said to be evidence that goes to the Horizon Issues which are not being dealt with in the Common Issues trial. As explained at [3] and [4] above, the claimants' case generally is that the Horizon system had defects such that it threw up unexplained shortfalls in the claimants' accounting. The defendant disputes this.
C. Loss and Damage. This goes to causation, loss and damage. Again, this is said to be not relevant to the Common Issues trial.
1. The court had ordered that evidence be served restricted to the Common Issues.2. There would be insufficient time at trial to deal with the evidence advanced by the claimants.
3. The defendant did not have its own evidence available in response to the challenged passages.
4. There was no benefit in the court receiving such evidence.
5. The court should not make findings on the matters included in the evidence, in particular (but not limited to) matters of breach alleged against the defendant by individual claimants.
"4. In support of his application that I should strike out paragraphs in the witness statements now on the grounds of obvious irrelevance and/or disproportionality, Mr Onions [counsel for the respondent to the petition] drew my attention to various cases which demonstrate the power of the court to control adducing evidence. Re Unisoft Group Limited (No 3)[1994] 1BCLC 609 was a case in which Harman J observed (in the context of a s.459 petition) that the courts had to be careful not to allow the parties to trawl through irrelevant grievances. In Vernon v Bosley [1999] PIQR 337 Hoffman LJ approved a passage from the judgment of Sedley J below, in which Sedley J had said:"A point comes at which literal admissibility has to yield to the constraints of proportionality such proportionality may in any one case depend on issues of remoteness, fairness, usefulness, the ratio of cost benefit in terms of time or money and other things besides."
Hoffman LJ approved that, with one slight modification:
"I think I would prefer 'relevance' to 'literal admissibility' but the general tenor of this passage expresses the principle which I have tried to explain in my own words, namely that in some cases a ruling on admissibility may involve weighing a degree of relevance against 'other things'."
5. Those cases, and indeed others in a similar vein, illustrate the very important powers of the court to control proceedings before it to make sure they remain manageable, proportionate and fair to the parties. If one were constructing a list of cases to which that power might be thought to be particularly appropriate, unfair prejudice petitions would be fairly high on the list. However, desirable though the power to control evidence obviously is, particular care must in my view be taken when it is sought to exercise the power before a trial. It is noteworthy that the two cases which I have referred to above were both cases in which the issues as to evidence arose during the course of trials. By the time that the issue arises in that context, the judge is likely to have a much fuller overall picture of the issues in the case and of the evidence which is going to be adduced in support of them. In a large number of cases, he or she is likely to be in a better position to make judgments which turn on the real value of the line of evidence in question and its proportionality, and in very many cases its admissibility. A court which is asked to approach these questions at the interlocutory stage is much less likely to have that picture, and should be that much more careful in forming a view that the evidence is going to be irrelevant, or if relevant, unhelpful and/or disproportionate. One must also bear in mind the extent to which it is desirable to consider these matters at all at an interlocutory stage. One must be on one's guard, in applications such as this, not to allow case management in relation to witness statements to give rise to significant time- and cost-wasting applications; those should not be encouraged. In my view, I should only strike out the parts of the witness statements which I am currently considering if it is quite plain to me that, no matter how the proceedings look at trial, the evidence will never appear to be either relevant or, if relevant, will never be sufficiently helpful to make it right to allow the party in question to adduce it. With evidence of this nature, that is likely to be quite a heavy burden.
6. As far as the relevant passages which I am currently considering are concerned, I do not consider that the defendant has discharged that burden. I will not set out all the paragraphs which are under attack. There are about 20 of them in about five different groups. On a purely numerical basis, they form a very small part of the evidence that the claimant will seek to adduce, though that by itself is not a reason for leaving them in. In relation to none of them am I satisfied that they can never be relevant, or can never be sufficiently helpful to the petition or to the trial judge so as to make it right to strike them out now. Indeed, my present view in relation to some of them is that they were plainly relevant as part of the background narrative at least."
(emphasis added)
"A judge asked to approach such questions at the interlocutory stage is at a disadvantage and should only strike out proffered evidence if it is quite plain that, no matter how the proceedings may look at trial, the evidence will never appear to be either relevant or, if relevant, will never be sufficiently helpful to make it right to allow the party in question to adduce it."
"136. I certainly do not recall the trainers [of the Horizon system] highlighting, before the requirement was imposed on me to use Horizon, that I, as Subpostmaster, would be held liable for all alleged shortfalls apparent on the system, regardless of whether I was at fault or the cause had been ascertained."This is said to deal with his training on Horizon, and to be objectionable because it is post-contractual, goes to breach by the defendant and deals with Horizon (categories 1, A and B).
"143.9 On 3 September 2003, I called the Helpline as Horizon was showing a loss of £600 when I was trying to complete a weekly balance. It transpired that this was due to incorrect advice being given by the Helpline to refund a debit card payment, when no payment had actually been taken from the card."
This is said to deal with his training on Horizon and support provided by the defendant, and to be objectionable because it is post-contractual, goes to breach by the defendant and deals with Horizon (categories 1, A and B).
"146. However, one of my fundamental concerns when Horizon was introduced, which I clearly communicated to Post Office through various letters, was the lack of transparency and control available to me in reviewing transactions when trying to balance. [Examples are then provided] I was therefore clearly dependent upon Post Office for this sort of information and, therefore, in order to ascertain the cause of any apparent shortfall and whether it was in fact a real loss."
This is said to deal with his training on Horizon and support provided by the defendant, and to be objectionable because it is post-contractual, goes to breach by the defendant, deals with Horizon, and deals with shortfalls and hence loss and damage (categories 1, A, B and C).
"147. When carrying out this [weekly] balance on Wednesday 13 December 2000, the Horizon system showed that there was an unexplained variance of over £6,000 relating to Giro deposits."
This is said to deal with his training on Horizon and support provided by the defendant, and to be objectionable because it is post-contractual, goes to breach by the defendant, deals with Horizon, and deals with shortfalls and hence loss and damage (categories 1, A, B and C).
"I was genuinely shocked and surprised at the lack of adequate support provided to me in relation to apparent shortfalls".Another passage that is subject to challenge as Category 2 is paragraph 113:
"I am shocked to see in Post Office's disclosed documents that a Post Office auditor accepted a transaction correction on the day of the audit when I wasn't present and without my knowledge."
"Was the extent and effect of the agency of Sub-postmasters to Post Office such that the principles of agency alleged at Defence 91 and 93(2) and (3) applied as Post Office contends?"
Those passages of the Defence the actual title of the pleading is the Generic Defence, to differentiate it from the Individual Defences to each of the six claimants' Individual Particulars of Claim deal with the circumstances in which an agent is bound to an account, and whether that account can only be opened if the agent discharges the burden of showing that there is a mistake. Paragraphs 93(2) and (3) of the Generic Defence are quoted below at [40].
"The relationship of principal and agent can only be established by the consent of the principal and the agent. They will be held to have consented if they have agreed to what amounts in law to such a relationship, even if they do not recognise it themselves and even if they have professed to disclaim it, as in Ex parte Delhasse. But the consent must have been given by each of them, either expressly or by implication from their words and conduct. Primarily one looks to what they said and did at the time of the alleged creation of the agency. Earlier words and conduct may afford evidence of a course of dealing in existence at that time and may be taken into account more generally as historical background. Later words and conduct may have some bearing, though likely to be less important."
(emphasis added)
" .no settlement, no payment, no taxation even, is or would have been of any avail between a solicitor who had got his client bound by such an obligation and that client, unless and until she had the fullest information and independent legal advice as to that obligation, and as to all the circumstances under which he had continued to multiply and accumulate costs against her."
The phrases "the fullest information" and "all the circumstances" are obviously of potentially wide effect.
"55. For the avoidance of doubt, on a proper construction of section 12, paragraph 12 of the SPMC (and similar clauses said to impose such liability), the Subpostmaster is only liable for actual losses caused by the negligence, carelessness or error of the Subpostmaster, or his assistant, as to which the contractual burden of proof was on the Defendant. Thus, for example, the Subpostmaster would not be liable for an apparent shortfall in branch accounts:55.1 which did not represent a real loss to the Defendant;
55.2 which was not established by the Defendant, after due enquiry, to be such a real loss;
55.3 in circumstances where the loss was caused or contributed to by the Defendant's own breach of duty;
55.4 where it was not established to be due to the Subpostmaster's own negligence, carelessness or error or that of his Assistants."
"B.1 Factual Matrix76. Post Office asserts that the following matters are important aspects of factual matrix against which the various Subpostmaster Contracts relied on by the Claimants should be construed.
(1) Subpostmasters typically stood to benefit from the relationship with Post Office in at least two respects: first; by obtaining remuneration in accordance with their Subpostmaster Contracts and, second, as a result of offering Post Office services in the Subpostmasters' premises, by enjoying increased footfall and revenue for the retail business that Subpostmasters typically operated alongside the Post Office business.
(2) Subpostmasters contracted with Post Office on a business to business basis and in the expectation of profiting from the business relationship as noted above.
(3) Subpostmasters were under no obligation and no pressure to contract with Post Office on the terms that it offered or at all.
(4) Post Office was unable to monitor at first hand the transactions undertaken in branches on its behalf, in relation to which it was liable to Post Office clients. These transactions and the manner in which they were carried out were the responsibility of the relevant Subpostmasters.
(5) Post Office was unable to monitor at first hand the custody and use of its property (principally, cash and stock) in branches. Again, these matters were the responsibility of the relevant Subpostmasters.
(6) Post Office relies on the accurate reporting by Subpostmasters of accounts, transactions and the cash and stock held at the branch. Should Subpostmasters not accurately report these things, it would be impossible or alternatively excessively difficult to determine (i) if a shortfall has occurred, (ii) when it occurred and/or (iii) why it occurred. See further paragraphs 68 and 69 above.
(7) Given the nature of Post Office's business and the variety of transactions and processes required for the operation of a Post Office branch, it would be impracticable for all of the parties' rights and obligations to be set out in a single contractual document. It was to be expected that Post Office would rely upon manuals and other documents containing instructions."
"93. Post Office notes that the Claimants' case set out in paragraph 55 applies only to Section 12, Clause 12 of the SPMC. More generally, as regards shortfalls disclosed in a Subpostmaster's accounts, Post Office notes the following principles, each of which applies to Subpostmasters:
(1) Where a Subpostmaster asserts that he or she is not responsible or liable for a shortfall, the legal and/or evidential burden of proof is on him or her to establish the factual basis for such assertion, in that:
(a) In the absence of evidence from a Subpostmaster to suggest that a shortfall arose from losses for which he or she was responsible, it is appropriate to infer and/or presume that the shortfall arose from losses for which he or she was responsible. Such an inference and/or presumption is appropriate because (1) branches are under the management of Subpostmasters or their Assistants, (2) losses do not arise in the ordinary course of things without fault or error on the part of Subpostmasters or their Assistants and (3) it would not be right to infer or presume that a shortfall and loss was caused instead by a bug or error in Horizon.
(b) Subpostmasters bear the legal burden of proving that a shortfall did not result from losses for which they were responsible. This is because (1) the truth of the matter lies peculiarly within the knowledge of Subpostmasters as the persons with responsibility for branch operations and the conduct of transactions in branches, (2) it would be unjust for Post Office to be required to prove allegations relating to matters that fall peculiarly within the knowledge of Subpostmasters and/or (3) where a person is subject to a fiduciary obligation as regards his or her dealing with assets, the burden is on that person to establish the justification for his or her dealings.
(2) Where an agent renders an account to his or her principal, he is bound by that account unless and to the extent that he discharges the burden of demonstrating that there are mistakes in the account that he should be permitted to correct.
(3) Where an agent deliberately renders a false account to his or her principal, in relation to the matters covered by the account the Court should make all presumptions of fact against that Subpostmaster as are consistent with the other facts as proven or admitted.
94. As to Section 12, Clause 12 of the SPMC:
(1) Section 12, Clause 12 should be construed in accordance with the principles set out in paragraph 93 above.
(2) On the true construction of Section 12, Clause 12, Subpostmasters are responsible for all losses (as defined in paragraph 41 above) disclosed in their branch accounts save for losses which were neither caused by any negligence, any carelessness, or any error on their part nor caused by any act or omission ("act") on the part of their Assistants.
(3) Subpostmasters who allege that they are not liable for any losses disclosed in their branch accounts bear the burden of proving that such losses were not caused by the things referred to in sub-paragraph (2) above.
(4) Regarding paragraph 55.1, no admissions are made as to what is meant by the term "real loss", but Post Office notes that, in Section 12, the concept of a "loss" is not tied to or dependent on economic detriment to Post Office.
(5) Paragraph 55.2 is denied.
(6) Paragraph 55.3 is denied.
(7) Paragraph 55.4 is denied."
It can be seen that a central plank of this litigation therefore involves which of the claimants, or the defendant, bears the burden of doing what when shortfalls emerge. To quote selectively from the above, the defendant's case is that a sub-postmaster who has settled an account "is bound by that account unless and to the extent that he discharges the burden of demonstrating that there are mistakes in the account". A different way of expressing what may be the same point is that "Sub-postmasters who allege that they are not liable for any losses disclosed in their branch accounts bear the burden of proving that such losses were not caused by "any negligence, any carelessness, or any error on their part". Given that the defendant expressly pleads as part of the factual matrix the matters at paragraph 76(4), (5) and (6) in particular, I do not see how it can be said that the evidence challenged in the witness statements going to each individual Lead Claimant's personal experience of having shortfalls identified, then their attempts to work out what had happened and how it had happened, can be said not to be relevant, or that it will never be sufficiently helpful to make it right to allow the Lead Claimants to adduce such evidence. The defendant's own pleading relies upon its interpretation or account of these events as part of the factual matrix, and does so expressly. Yet further, at paragraph 93(1)(a) of the Generic Defence, the defendant pleads that a certain inference or presumption arises "in the absence of evidence from a Subpostmaster to suggest that a shortfall arose from losses for which he or she was responsible". Given a considerable amount of the evidence challenged goes to establishing that there was such evidence, and hence the inference or presumption should not be applied to the resolution of the Common Issues, it is hard to see how such evidence can be said not to be of any relevance.