QUEEN'S BENCH DIVISION
Strand London WC2A 2LL |
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B e f o r e :
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DORMA UK LIMITED |
Claimant |
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(1) CHRIS BATEMAN (2) PAUL BAILEY (3) CHLOE POWER (4) HOLLY MORTON (5) ARROW INDUSTRIAL LIMITED |
Defendants |
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8th Floor, 165 Fleet Street, London EC4A 2DY
Tel No: 020 7404 1400 Fax No: 020 704 1424
Web: www.DTIGlobal.com Email: TTP@dtiglobal.eu
(Official Shorthand Writers to the Court)
MR SIMON DEVONSHIRE QC (instructed by Eversheds) appeared on behalf of the Defendants
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Crown Copyright ©
MR JUSTICE SPENCER:
Factual background
The issues
(1) Should Dorma be granted springboard relief such as would effectively prevent Arrow operating with its current staff of the first four defendants at the Bridgwater office in competition with Dorma until trial?(2) Should Dorma be granted injunctive relief against all five defendants restraining them from using any of Dorma's confidential information?
(3) Should the defendants be required to confirm by affidavit what use, if any, has been made of Dorma's confidential information?
(4) Should the first defendant, Mr Bateman, be restrained from breaching the restrictive covenants in his contract of employment, including in particular the covenant against competing with Dorma?
(5) Should Arrow be restrained from causing, inducing, encouraging or permitting the other defendants to act in breach of orders made against them on this application?
The general approach
"It is no part of the court's function at this stage of the litigation to try to resolve conflicts of evidence on affidavit as to facts on which the claims of either party may ultimately depend nor to decide difficult questions of law which call for detailed argument and mature consideration. These are matters to be dealt with at the trial."
"If it will not be possible to hold a trial before the period for which the plaintiff claims to be entitled to an injunction has expired, or substantially expired, it seems to me that justice requires some consideration as to whether the plaintiff would be likely to succeed at a trial. In those circumstances it is not enough to decide merely that there is a serious issue to be tried."
Springboard relief
"First, where a person has obtained a 'head start' as a result of unlawful acts, the Court has the power to grant an injunction which restrains the wrongdoer, so as to deprive him of the fruits of his unlawful acts. This is often known as 'springboard' relief.
Second, the purpose of a 'springboard' order as Nourse L.J. explained in Roger Bullivant v Ellis ... is 'to prevent the defendants from taking unfair advantage of the springboard which [the Judge] considered they must have built up by their misuse of the information in the card index' ... May LJ added that an injunction could be granted depriving defendants of the springboard 'which ex hypothesi they had unlawfully acquired for themselves by the use of the plaintiffs' customers' names in breach of the duty of fidelity'
... The Court of Appeal upheld Falconer J's decision restraining an employee who had taken away a customer card index from entering into any contracts made with customers.Third, 'springboard' relief is not confined to cases of breach of confidence. It can be granted in relation to breaches of contractual and fiduciary duties ... and flows from a wider principle that the court may grant an injunction to deprive a wrongdoer of the unlawful advantage derived from his wrongdoing. As Openshaw J. explained in UBS v Vestra Wealth ... at paragraphs 3 and 4:'There is some discussion in the authorities as to whether springboard relief is limited to cases where there is a misuse of confidential information. Such a limitation was expressly rejected in Midas IT Services v Opus Portfolio Ltd, ... although it seems to have been accepted by Scott J in Balston Ltd v Headline Filters Ltd... In the 20 years which have passed since that case, it seems to me that the law has developed; and I see no reason in principle by which it should be so limited.In my judgment, springboard relief is not confined to cases where former employees threaten to abuse confidential information acquired during the currency of their employment. It is available to prevent any future or further economic loss to a previous employer caused by former staff members taking an unfair advantage, and "unfair start", of any serious breaches of their contract of employment (or if they are acting in concert with others, of any breach by any of those others). That unfair advantage must still exist at the time that the injunction is sought, and it must be shown that it would continue unless retrained. I accept that injunctions are to protect against and to prevent future and further losses and must not be used merely to punish breaches of contract.'Fourth, 'springboard' relief must, however, be sought and obtained at a time when any unlawful advantage is still being enjoyed by the wrongdoer ...Fifth, 'springboard' relief should have the aim 'simply of restoring the parties to the competitive position they each set out to occupy and would have occupied but for the defendant's misconduct' ... It is not fair and just if it has a much more far-reaching effect than this, such as driving the defendant out of business ...Sixth, 'springboard' relief will not be granted where a monetary award would have provided an adequate remedy to the claimant for the wrong done to it ...Seventh, 'springboard' relief is not intended to punish the defendant for wrongdoing. It is merely to provide fair and just protection for unlawful harm on an interim basis. What is fair and just in any particular circumstances will be measured by (i) the effect of the unlawful acts upon the claimant; and (ii) the extent to which the defendant has gained an illegitimate competitive advantage ... The seriousness or egregiousness of the particular breach has no bearing on the period for which the injunction should be granted. In this regard, it is worth bearing in mind what Flaux J, said ...:
'I agree with Mr Lowenstein that logically, the seriousness of the breach and the egregiousness of the Defendants' conduct cannot have any bearing on the period for which the injunction should be granted - what matters is the effect of the breach of confidence upon the claimant in the sense of the extent to which the first defendant has gained an illegitimate competitive advantage. In my judgment, Mr Cohen's submissions seriously underestimate the unfair competitive advantage gained by the defendants from access to the claimant's "customer list" and ignore, in any event, the impact (if the injunction were lifted) of actual or potential misuse of other confidential information such as volume of business or pricing information. It is important in that context to have in mind that the claimant maintains in its evidence that all the information said to be confidential remains confidential ...'
Eighth, the burden is on the claimant to spell out the precise nature and period of the competitive advantage. An 'ephemeral' and 'short term' advantage will not be sufficient ..."
(1) The first defendant confirms in his witness statement that he had a meeting with Mr Oliver of Arrow as early as 23 February 2015 to discuss the possibility of joining Arrow, having already sent his CV.(2) On 2 June 2015, the second, third and fourth defendants all emailed Mr Oliver in similar terms, registering their interest in working for Arrow. The first defendant enquired whether there were any current vacancies for a surveyor in the south west area. The third and fourth defendants registered their interest in any opportunities which might arise if Arrow were to open a branch in the south west. All three indicated that they were currently working for Dorma. The third and fourth defendants sent their CVs with their email. The second defendant sent his CV on request.
(3) On 6 June 2015 Mr Oliver informed the third defendant that Arrow would be holding interviews in the week commencing 15 June. He sent her an employment application form which she completed, giving the first defendant's name as a referee.
(4) On 11 June 2015, the week before Arrow was due to hold job interviews, the third defendant emailed Claire Barrett at Dorma's head office in Hitchin asking for a list of all Dorma's five star clients, ie those paying an annual fee to cover all their breakdowns or repairs throughout the year. When the request was queried, the response was vague. The information was not sent.
(5) On 15 July, Mr Oliver wrote to each of the defendants offering them employment and forwarding an engagement letter. I note that the offer letter did not specify the identity of the Bridgwater office as the place of employment, although that was implicit. He said in his email to the third and fourth defendants:
"I am delighted that we have been successful in bringing together the team for this exciting new venture."(6) On 3 August, all four defendants tendered their resignation from Dorma, giving four weeks' notice.
(7) On receipt of the letters of resignation, Mr Gilmour asked the first defendant if he had a job to go to. He said he had three options, only one of which was within the industry. Mr Gilmour asked him in terms if he was joining Arrow. The first defendant said no. The second defendant said he was not prepared to say where he was going. The third and fourth defendants said they had no job to go to, they just wanted to leave. On the face of it, therefore, three of the defendants lied about their true intentions and the other was evasive. None of the defendants address these conversations in their witness statements.
(8) On 6 August, Dorma's HR department emailed the first defendant, placing him on garden leave for the duration of his period of notice until the last day of his employment, Friday 28 August. The letter specifically drew his attention to the restrictive covenant section of his contract.
(9) When he was placed on garden leave, the first defendant returned his company mobile phone and laptop. He had wiped all information from both devices.
(10) On 10 August, the third defendant emailed Mr Gilmour asking for a printed version of the list of Dorma's service clients. It would have run to thousands of pages. She said it would be easier for her and the fourth defendant to see what was needed and that she wanted to break down the information into postcodes. Postcodes were in fact already shown. The request was declined.
(11) On 13 August, the fourth defendant telephoned Claire Dunne, Dorma's north west branch co-ordinator in Bolton, asking her to send reports showing all contracts for the Bridgwater office with the status live, extended or cancelled. She said she needed it to hand over the local information to the national accounts team. The information was sent.
(12) There is some evidence that the third and fourth defendants were observed at the Bridgwater branch engaging in a lot of photocopying at or around the time they were serving out their notice.
(13) On 14 August, the third and fourth defendants were both placed on garden leave until their last day of employment, 28 August.
(14) On 1 September, the first four defendants all began their new employment with Arrow.
(15) On 2nd September, the claimant's solicitors wrote to the first defendant setting out in detail their concerns that the other defendants had joined Arrow and setting out in summary the matters outlined in this chronology. He was warned that legal action might be taken to protect Dorma's interests.
(16) On 4 September, the claimant's solicitors wrote in similar terms to the second defendant.
(17) On 11 September, the claimant discovered Arrow's new office in Bridgwater was advertising on the internet with the first defendant described as regional business centre manager and Paul Bailey, the second defendant, described as business development manager. The website entry included the following:
"ARROW expand their industrial door operation to cover the south west of EnglandThe new super enlarged ARROW Regional Business centre is now open from its regional control centre in Bridgwater covering the whole of the South West of England including South Wales. ARROW is now ready to make the most of ARROW's unique specialist installations. Service and Repair, Planned Maintenance Contracts for all Business Managers, Facility Management Companies, maintenance personnel and to consult with all Health and Safety Officers on all Industrial Doors for the whole of the South West.All South West businesses will receive the very best attention from their facilities 24/7 365 days every year ...My team will be in place for all customers, new and old alike..."Alongside that entry was the second defendant's name and phone number at his place of work and his mobile phone.
(18) On 12 September, the second defendant emailed one of the claimant's customers, Westway Services Ltd, apparently using a specific email address for a employee at that company, Jamie Dale. The email read:
"Good morning. We would just like to introduce you to our new business centre that has opened in Bridgwater, Arrow Industrial Group Ltd. The new centre will focus on supporting all companies to ensure the safety and security on all types of automatic and industrial doors, gates, barriers, windows, dock levellers, access controls, security doors and any new projects. Our teams of fully trained experienced engineers are available 24 hours a day 7 days a week to ensure all client needs are met promptly. No contract is either too small or too big for us to undertake. Please take a look at our website [details were given] and have no hesitation in contacting me on my mobile should you require any further requirements. Regards, Paul Bailey business development manager."The claimant suggests that this must have been a general email sent to potential customers and probably to other customers of Dorma. I was told at the hearing that another such email sent by the second defendant to another customer of Dorma has recently come to light.
(19) On 18 September, two of Dorma's engineers resigned from their employment, giving only a week's notice. Both of them told the new branch manager who had replaced the first defendant at Dorma's Bridgwater office that they were moving to Arrow. Another engineer, who wishes to remain anonymous, says that he has been asked by the first defendant to join him in the employment of Arrow. The first defendant said he would beat his current pay.
" ... Even if I am satisfied that the defendants, or some of them, have made unlawful use of material belonging to the claimants, that is not enough to found a claim for springboard relief. The claimants must show that the defendants have gained an unfair competitive advantage over the claimants and that that advantage still exists and will continue to have effect unless the relief sought is granted. It is clear from the authorities that the court should exercise considerable caution both as to whether to grant such an injunction at all and, if so, as to its form and duration. In particular, the duration of such an injunction should not extend beyond the period for which the defendants' illegitimate advantage may be expected to continue because such injunctions are granted to protect against and to prevent further loss, rather than being used to punish for past breaches of contract."
"The First, Second, Third and Fourth Defendants must not by themselves, their servants, agents or otherwise howsoever carry on with, be employed or otherwise engaged by or concerned or interested in any capacity (whether for reward or otherwise) or provide any commercial, professional or technical advice to, or in any way assist, any other Defendant in the business of the manufacturing, repair, maintenance and installation of automatic, commercial and industrial doors for the UK market."
That would effectively prevent the defendants from working at all in the industry. Mr Solomon explained that this paragraph was, however, always intended to be an alternative to paragraph 2, which reads as follows:
"The First, Second, Third and Fourth Defendants must not until trial or further Order (whichever is the sooner):
a. Solicit or endeavour to entice away from the Company or any Group Company the business or custom of a Restricted Customer with a view to providing goods or services to that Restricted Customer in competition with any Restricted Business;
b. In the course of any business concern which is in competition with any Restricted Business, offer to employ or engage or otherwise endeavour to entice away from the Company or any Group Company any Restricted Person;
c. In the course of any business concern which is in competition with any Restricted Business, employ or engage or otherwise facilitate the employment or engagement of any Restricted Person, whether or not such person would be in breach of contract as a result of such employment or engagement;
d. be involved in any Capacity with any business concern which is (or intends to be) in competition with any Restricted Business, save that this shall not prevent any of them from:
i. Holding an investment by way of shares or other securities of not more than 5% of the total issued share capital of any company, whether or not it is listed or dealt in on a recognised stock exchange;ii. Being engaged or concerned in any business concern insofar as his duties or work shall relate solely to geographical areas where the business concern is not in competition with any RestrictedBusiness; oriii. Being engaged or concerned in any business concern, provided that their duties shall relate solely to services or activities of a kind with which they were not concerned to a material extent since in the 12 months before the termination of their employment with the Claimant.
e. Being involved with the provision of goods or services to (or otherwise have any business dealings with) any Restricted Customer in the course of any business concern which is in competition with any Restricted Business."
The exceptions I shall refer to a little later.
(1) On the assumption that the defendants are unlawfully in possession of Dorma's customer lists, on which I am satisfied there is a serious issue to be tried and a real prospect of success, it will be very difficult to police the obligations in the proposed order without the inclusion of paragraph (d).(2) If an injunction in these terms is not granted and the alleged unlawful action is established at trial with substantial damages awarded, it is unlikely that the first four defendants will be able to pay such damages.
(3) If, on the other hand, an injunction in these terms is granted and the defendant succeeds at trial, the claimant's cross-undertaking as to damages will afford the defendants the necessary protection.
(4) If an injunction in these terms is not granted, the assessment of the claimant's loss is likely to be very difficult, although I accept that the same could be said of the defendant's'position should they ultimately succeed.
Injunction in respect of confidential information
"You must not disclose any trade secrets or other information of a confidential nature relating to the Company or any of its associated companies or their business or in respect of which the Company owes an obligation of confidence to any third party during or after your employment except in the proper course of your employment or as required by law."
In the case of the third and fourth defendants, there was an obligation in their terms and conditions under the heading "protection of business" as follows:
"You undertake at all times after the term of your employment to keep secret and not to use or disclose any information obtained by you during the term of your employment which is of a confidential nature and of value to the employer including, without limitation, secrets, the business methods of the employer and confidential lists and particulars of the employer's suppliers and customers whether or not in the case of documents they are or were marked as confidential and all information relating to the business and/or marketing strategy."
"3. Until the earliest of trial or further Order, the First, Second, Third, Fourth and Fifth Defendants must not:
a. Use for the their own purposes or for the purpose of any other Defendant or any unauthorised third party any Confidential Information;
b. Disclose or cause to be disclosed and will not cause or induce the publication or disclosure of any Confidential Information; and
c. Reproduce any Confidential Information or any part thereof in any format or media form.
Save that nothing in this paragraph shall apply to information that enters the public domain other than by reason of the Defendants' default, and save that nothing in this paragraph prevents compliance with any other paragraph of this Order.
4. On or before [date] the First, Second, Third, Fourth and Fifth Defendants must return to the Claimant's solicitors, without modification, any property and/or Confidential Information belonging to the Company or any Group Company which is in their possession, custody or control and any copies of the same. Following return of such Confidential Information, the First, Second, Third, Fourth and Fifth Defendants must permanently delete any electronic versions or copies of the same that remain in their possession, custody or control."
"Without prejudice to their contentions that they hold no documents belonging to the Company or any Group Company, the First, Second, Third and Fourth Defendants each undertake that they will not until trial of the action or further order in the meantime:-
1. Use for their own purposes or for the purposes of any other Defendant or any unauthorised third party;
2. Disclose or cause to be disclosed or cause or induce the publication or disclosure of;
3. Reproduce (in whole or in part) in any media or format any 'Confidential Information' contained in any documents or records (whether in hard copy or soft copy format) belonging to the Company and any Group Company and retained by them after the termination of their respective employments, save that nothing in this undertaking shall apply to information that enters the public domain other than by reason of the Defendants' default.
Confidential Information for this purpose shall mean information contained in such documents and concerning any of the matters described in paragraph 8 of the draft Minute of Order."
""Confidential Information" means information (whether or not recorded in documentary form, or stored on any magnetic or optical disk or memory) which is not in the public domain relating to the business, products, affairs and finances of the Company or any Group Company for the time being confidential to the Company and trade secrets including, without limitation, technical data and know-how relating to the business of the Company or any of their business contacts including in particular (by way of illustration only and without limitation) policies, organisation and management, pricing, pricing policies, future plans and staffing of the Company, the persons with whom the Company has dealings and upon what terms, the nature, origin, and composition of the Company products and services and production techniques."
"It appears to me that the problem is one of definition: what are trade secrets, and how do they differ (if at all) from confidential information? Mr. Poulton suggested that a trade secret is information which, if disclosed to a competitor, would be liable to cause real (or significant) harm to the owner of the secret. I would add first, that it must be information used in a trade or business, and secondly that the owner must limit the dissemination of it or at least not encourage or permit widespread publication.
That is my preferred view of the meaning of trade secret in this context. It can thus include not only secret formulae for the manufacture of products but also, in an appropriate case, the names of customers and the goods which they buy. But some may say that not all such information is a trade secret in ordinary parlance. If that view be adopted, the class of information which can justify a restriction is wider, and extends to some confidential information which would not ordinarily be called a trade secret."
Immediately before that passage, Staughton LJ had been considering the case of Faccenda Chicken Ltd v Fowler [1987] 1 Ch 117. At page 135H, Neill LJ said, in the course of stating the principles which the court derived from the authorities:
"While the employee remains in the employment of the employer the obligations are included in the implied term which imposes a duty of good faith or fidelity on the employee. For the purposes of the present appeal it is not necessary to consider the precise limits of this implied term, but it may be noted: (a) that the extent of the duty of good faith will vary according to the nature of the contract ... ;(b) that the duty of good faith will be broken if an employee makes or copies a list of the customers of the employer for use after his employment ends or deliberately memorises such a list, even though, except in special circumstances, there is no general restriction on an ex-employee canvassing or doing business with customers of his former employer: see Robb v Green [1895] 2 QB 315 and Wessex Dairies Ltd v Smith [1935] 2 KB 80."
"Great stress was laid by the learned counsel for the defendant upon the fact that a servant having left his master may, unless restrained by contract, lawfully set up in the same line of business as his late master, and in the same locality; and that he may, without fear of legal consequences, canvass for the custom of his late master's customers, whose names and addresses he had learned, bona fide accidentally, during the period of his service. I do not suppose that anybody, with any knowledge of the law, would seriously contend the contrary."
In the Halcyon case, Judge Seymour went on to say:
"It seems to me that that principle extends to making contact with customers of the former employer whose names the former employee can recall because they have been learned accidentally during the course of the former employment, after having researched their contact details through publicly available information – classically telephone directories or electoral rolls, but now obviously including utilising the resources of the internet."
Confirmation by affidavit
"By 4pm on [date], the First, Second, Third, Fourth and Fifth Defendants will each provide to the Claimant's solicitors an affidavit, which for each Defendant:
a. Confirms that he has complied fully with his obligations as set out above under this Order;
b. Setting out each and every use or disclosure, save on behalf of the Claimant, that has been made of the Confidential Information by himself or, to the best of his knowledge or belief, any other third party; and
c. If he had but no longer has in his possession or control any item which falls within paragraph 4 of this Order, stating (save in relation to any disclosure on behalf of the Claimant):
i. What date the particular piece of information or property was disclosed;ii. To whom it was disclosed (providing names and addresses);iii. The means or medium by which it was disclosed;iv. Insofar as he is aware, the current whereabouts of the information or property."
"I see no reason here to subvert the normal accusatorial basis of our litigation, where the horse precedes the cart, into an inquisitorial one starting from an assumption that guilt has been proved, and saying to the defendants, 'Tell us everything you and others have done which was wrong.'"
Without going into detail, it is right to observe that the relief sought in that case and the disclosure which was required went far beyond what is sought here.
First defendant's restrictive covenants
""Restricted Customer" means any firm, company or person who, during the 12 months before the termination of the Defendant's employment, was a customer or prospective customer of the Company or any Group Company with whom the Defendant had contact or about whom he became aware or informed in the course of his employment."
Mr Devonshire submits that the words "or about whom he became aware or informed" make the definition far too broad and that, rather than the phrase "had contact", the word "dealt" would be more appropriate. Mr Solomon did not take issue with those proposed amendments.
""Restricted Person" means anyone employed or engaged by the Company or any Group Company and who could materially damage the interest of the Company or any Group Company if they were involved in any Capacity in any business concern which competes with any Restricted Business and with whom the Defendant dealt in the 12 months before the termination of the Defendant's employment."
"... d. be involved in any Capacity with any business concern which is (or intends to be) in competition with any Restricted Business, save that this shall not prevent him from:
i. Holding an investment by way of shares or other securities of not more than 5% of the total issued share capital of any company, whether or not it is listed or dealt in on a recognised stock exchange;
ii. Being engaged or concerned in any business concern insofar as his duties or work shall relate solely to geographical areas where the business concern is not in competition with any Restricted Business; or
iii. Being engaged or concerned in any business concern, provided that his duties shall relate solely to services or activities of a kind with which he was not concerned to a material extent in the 12 months before the termination of his employment with the Claimant."
"The court cannot say that a covenant in one form affords no more than adequate protection to a covenantee's relevant legitimate interests if the evidence shows that the covenant in another form much less far reaching and less potentially prejudicial to the covenantor would have afforded adequate protection."
"In order to protect the confidential information and business connections of the company and each group company to which he has access as a result of the employment, the employee covenants with the company ... [etc]"
"In the normal course of employment with the company you will have access to and be entrusted with information as to the policy, organisation and management pricing, pricing policies, future plans and staffing of the company as to the persons with whom the company has dealings and upon what terms as to the nature, origin and composition of the company products, services and production techniques, all of which information is confidential."
"As was observed by Lord Denning MR in Littlewoods Organisation v Harris [1977] 1WLR 1472 at 1479 and by Waller LJ in Turner v Commonwealth and British Minerals Limited [2000] IRLR 114 at para 18, it is because there may be serious difficulties in identifying precisely what is or what is not confidential information that a non-competition clause may be the most satisfactory form of restraint, provided that it is reasonable in time and space."
Restraint against Arrow