BUSINESS AND PROPERTY COURTS OF ENGLAND AND WALES
INTELLECTUAL PROPERTY LIST (ChD)
7 The Rolls Building Fetter Lane London EC4A 1NL |
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B e f o r e :
(Sitting as a Deputy Judge of the High Court)
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EASYGROUP LIMITED |
Claimant |
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- and - |
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(1) EASYLIFE LIMITED (FORMERLY EASYLIFE GROUP LIMITED) (2) MR GREGORY GRANT CAPLAN |
Defendants |
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2nd Floor, Quality House, 6-9 Quality Court, Chancery Lane, London WC2A 1HP.
Telephone No: 020 7067 2900. DX 410 LDE
Email: info@martenwalshcherer.com
Web: www.martenwalshcherer.com
MR. CHRIS AIKENS (instructed by Andrew Clay Legal Limited) appeared for the Defendants.
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Crown Copyright ©
MR HUGH SIMS QC:
"Imperial Group plc v Philip Morris Ltd [1984] RPC 293 dealt a body blow to the reception of survey evidence. Whitford J was trenchant in his criticisms of the survey evidence adduced in that case, and laid down guidelines for the conduct of future surveys. These ('the Whitford guidelines') can be summarised as follows:
i) if a survey is to have any validity at all, the way in which the interviewees are selected must be established as being done by a method such that a relevant cross-section of the public is interviewed;
ii) any survey must be of a size which is sufficient to produce some relevant result viewed on a statistical basis;
iii) the party relying on the survey must give the fullest possible disclosure of exactly how many surveys they have carried out, exactly how those surveys were conducted and the totality of the number of persons involved, because otherwise it is impossible to draw any reliable inference from answers given by a few respondents;
iv) the questions asked must not be leading; and must not direct the person answering the question into a field of speculation upon which that person would never have embarked had the question not been put;
v) exact answers and not some sort of abbreviation or digest of the exact answer must be recorded;
vi) the totality of all answers given to all surveys should be disclosed; and
vii) the instructions given to interviewers must also be disclosed."
"The witnesses are selected by the person seeking to call them. The selection is never intended to be a representative sample of all interviewees; it is a selection of those witnesses most likely to be most favourable to that party's case. In practice the survey is carried out by the claimant seeking to establish passing off or trade mark infringement. The defendant rarely does this because it is difficult to prove a negative."
"… that if we acceded to Mr Hobbs' submissions then evidence from consumers would never be admitted in a case of trade mark infringement in the absence of a statistically valid and reliable survey."
"I do not think that follows. One of the objections to the witness collection exercise, as Rimer J pointed out in UK Channel Management is that the evidence thus collected is not the spontaneous reaction of members of the public who have been exposed to the allegedly infringing sign or advertisement, but is evidence obtained under artificial conditions by applying artificial stimuli. If there is evidence of consumers who have been confused in the real world, there can be no objection to calling it."
"That is not to say that there can never be evidence called in a case of trade mark infringement. The court may need to be informed of shopping habits; of the market in which certain goods or services are supplied; the means by which goods or services are marketed and so on. In addition I must make it clear, however, that different considerations may come into play where:
"i) Evidence is called consisting of the spontaneous reactions of members of the relevant public to the allegedly infringing sign or advertisement;
"ii) Evidence from consumers is called in order to amplify the results of a reliable survey;
"iii) The goods or services in question are not goods or services supplied to ordinary consumers and are unlikely to be within the judge's experience;
"iv) The issue is whether a registered mark has acquired distinctiveness; or
"v) Where the cause of action is in passing off, which requires a different legal question to be answered."
"Outside these kinds of cases there may be others where a judge might think that it would be useful to hear from consumers. I would not wish to rule out the possibility. So I would not accept the proposition that evidence from respondents to a questionnaire can never be called in the absence of a statistically valid and reliable survey. But (apart from those I have mentioned) the cases in which that kind of evidence might be of real use are difficult to imagine."
"I would not therefore hold that such evidence is inadmissible as a matter of law."
" CPR 32.1 provides:
(1) The court may control the evidence by giving directions as to –
(a) the issues on which it requires evidence;
(b) the nature of the evidence which it requires to decide those issues; and
(c) the way in which the evidence is to be placed before the court.
(2) The court may use its power under this rule to exclude evidence that would otherwise be admissible.
CPR Part 1.4 provides:
(1) The court must further the overriding objective by actively managing cases.
141 This is a positive duty placed on the court. CPR Part 1.4
(2) goes on to say that active management of cases includes:
(h) considering whether the likely benefits of taking a particular step justify the cost of taking it."
"...that even at an interim stage a judge who is asked for permission to adduce such evidence should evaluate it carefully in order to see (a) whether it would be of real utility and (b) whether the likely utility of the evidence justifies the costs involved."
"First, it is clear that the court cannot make any order without some material on which to base its decision. Thus there can be no objection to the carrying out of a true pilot survey, at the risk as to costs of the party carrying it out, before applying for permission to adduce the results of a survey. But that pilot survey will be no more than a basis for a further survey. Second, an application to admit survey evidence or evidence from respondents to a survey (or pilot survey) should be made as early as possible in the course of case management. It would not be right to leave it to the time when witness statements are exchanged. The objective of such an application is to have a definitive ruling one way or the other. It is a natural temptation for a judge who is not immersed in the case to leave questions of admissibility to trial. It is the temptation to which I succumbed in UK Channel Management. But balancing the cost of a survey (or witness collection exercise) against its likely utility, this temptation should be resisted."
"If what is sought is permission to call witnesses who have responded to a survey or other experiment, the applicant should:
i) Provide the court with witness statements from the witnesses proposed to be called;
ii) Demonstrate that their evidence will be of real value in deciding the issues the court has to decide;
iii) Identify the survey or other experiment and, in the case of the administration of a questionnaire disclose how many surveys have been carried out, exactly how those surveys were conducted and the totality of the number of persons involved and their answers to all questions posed;
iv) Disclose how the proposed witnesses were selected from among the respondents to the survey; and
v) Provide the court with the cost of carrying out the pilot survey and the estimated cost of carrying out any further work in relation to those witnesses.
153 It may have a material effect on the court's decision whether (and if so to what extent) the applicant is prepared to waive privilege in so far as it attaches to the selection, interviewing and preparation of witness statements for the witnesses proposed to be called."
"It is settled that many issues in European trade mark law fall to be assessed from the perspective of the 'average consumer' of the relevant goods or services, who is deemed to be reasonably well-informed and reasonably observant and circumspect. I reviewed this concept in Enterprise Holdings Inc v Europcar Group UK Ltd [2015] EWHC 17 (Ch), [2015] FSR 22 at [130]-[138]. Since then, it has been considered by the Court of Appeal in London Taxi Corporation Ltd v Frazer-Nash Research Ltd [2017] EWCA Civ 1729, where Floyd LJ (with whom Kitchin LJ agreed) said:
"'31. I agree … that the notion of an average consumer requires the court to consider any relevant class of consumer, and not to average them. I believe that conclusion to be consistent with the approach taken by this court in Interflora Inc and another v Marks and Spencer plc...
"'34. As with all issues in trade mark law, the answer to disputed questions is normally provided by considering the purpose of a trade mark which, broadly speaking, is to operate as a guarantee of origin to those who purchase or use the product. In principle, therefore, and in the absence of any authority cited to us which is directly in point, I would consider that the term average consumer includes any class of consumer to whom the guarantee of origin is directed and who would be likely to rely on it, for example in making a decision to buy or use the goods...'."
"Has there been actual confusion? An important plank of both sides' cases is the question of whether there has been actual confusion. easyGroup contends that there is significant evidence of actual confusion, and that this lends strong support to its case on likelihood of confusion. W3 contends that, at least in many cases, the instances relied upon do not demonstrate actual confusion on the part of the consumers in question. In any event, W3 contends that the number of instances is small having regard to both the length of time which elapsed since use of 'EasyRoommate' and 'easyroommate' commenced and the scale of its business (by way of illustration, the EasyRoommate website received over 1 million visits a month in 2012). All of the instances relied upon post-date 15 August 2000, but nevertheless it is common ground that such evidence is capable of shedding light backwards on the question of whether there was a likelihood of confusion at that date."
"As counsel for W3 pointed out, easyGroup did not call any of the authors of the communications relied upon, and therefore there is no evidence as to what they had in mind other than the contents of the communications. It should be pointed out that this would only have possible if the persons in question still used the same email addresses. Moreover, it is doubtful that many would have been prepared to give evidence voluntarily. W3 did not call any of the authors either. Nevertheless, I accept that it is necessary to be cautious in trying to interpret the communications."
i) The classic case of survey evidence and/or witness gathering evidence is by a claimant who seeks to adduce consumer evidence, created after the event, in order to support its contention that the average consumer is likely to have been confused. That does not apply here since it is the defendant who is seeking to adduce evidence from witnesses who have been identified by the claimant as having, allegedly or potentially, been confused at the time;ii) Here the main purpose of adducing evidence from the witnesses in question is in order to try to rebut the inference the claimant seeks to draw from contemporaneous exchanges between the witness and the first defendant or contemporaneous postings on the social media site Trustpilot, which may be said to give rise to an inference that they, as a consumer, were actually confused at the time;
iii) Given that the original contemporaneous exchanges (principally email exchanges) and questions and answers posed to those witnesses after the event (including any questionnaire or "survey" if you like) will be before the court, and are not the subject of this strike out application, the evidence which is to be struck out, the witness statements, cannot be characterised properly as survey evidence;
iv) Nor can those statements be said to be a witness gathering or collection programme, as described in Interflora, but instead, principally, seeking to adduce evidence from the witnesses as to what their state of knowledge and mind was at the time it may be alleged they were confused; and
v) This evidence is not being adduced solely in relation to a trade mark infringement claim, but also in relation to a passing off claim.
"The allegations in paragraph 49 are denied because the signs complained of are insufficiently similar to result in a likelihood of confusion."
"In this regard, the Defendants will in particular rely on the fact that the common element EASY is non-distinctive when used in relation to and/or descriptive of each of the goods and services relied on. The Defendants will further rely on the complete or near complete absence of any evidence of actual confusion between any of the Admitted Signs and the Registered Marks which has come to light in the very long period of use of the Admitted Signs by the Defendants."
"Further or in the alternative, if, which is denied, actual confusion has in fact arisen between one or more of the Registered Marks and the Admitted Signs at a level that is (a) more than negligible and (b) sufficient to make out a prima facie case of trade mark infringement under s.10(2) of the Act, such level of confusion has to be tolerated in circumstances where the First Defendant (and before that its predecessor in title) has co-existed with the Claimant and its licensees for a long period of time during which it (and before it its predecessor in title) has honestly used the Admitted Signs."
"W3 relies, if necessary, on a defence of honest concurrent use to easyGroup's claims under Article 9(1)(b). Having regard to my conclusions above, this issue does not arise. I am doubtful, however, whether a separate defence of honest concurrent use is available to a claim under Article 9(1)(b). Counsel for W3 relied upon Case C-482/09 Budejovický Budvar národní podnik v Anheuser-Busch Inc [2011] ECR I-8701 and Supreme Petfoods, but those were decisions under Article 4(1)(a) of the Directive and Article 5(1)(a) of the Directive respectively. In the context of Article 9(1)(b) of the Regulation, honest concurrent use is probably a factor that falls to be taken into account as part of the global assessment, even where much of the use relied upon post-dates the relevant date. Fortunately, it is not necessary to reach a conclusion on this point."
"W3 also relies upon the small scale of this evidence in support of its defence of honest concurrent use (as to which, see below)."
"The case law to which I have referred establishes the following principles: (i) Where two separate entities have co-existed for a long period, honestly using the same or closely similar names, the inevitable confusion that arises may have to be tolerated. (ii) This will be the case where the trade mark serves to indicate the goods or services of either of those entities, as opposed to one of them alone. In those circumstances, the guarantee of origin of the claimant's trade mark is not impaired by the defendant's use, because the trade mark does not denote the claimant alone. (iii) However, the defendant must not take steps which exacerbate the level of confusion beyond that which is inevitable and so encroach upon the claimant's goodwill."
"The parties drew attention to the principles to be applied under section 11(2) of the Trade Marks Act 1994 (Article 12(a) of the Regulation) when considering whether the use by a person of his own name is in accordance with honest commercial practices in industrial or commercial matters."
"First, the requirement that the use be in accordance with honest practices constitutes the expression of a duty to act fairly in relation to the legitimate interests of the trade mark proprietor. Secondly, all circumstances should be considered when ascertaining whether or not the use is honest, including whether the defendant can be regarded as unfairly competing with the proprietor of the trade mark. Thirdly, an important factor is whether the use of the sign complained of either gives rise to consumer deception or takes unfair advantage of, or is detrimental to, the distinctive character or repute of the trade mark. If it does, it is unlikely to qualify as being in accordance with honest practices. Fourthly, a likelihood of confusion can be in accordance with honest practices if there is a good reason why such confusion should be tolerated. Finally, whether the defendant ought to have been aware of the existence of substantial confusion or deception is a relevant factor."
"In my judgment, the factors which have been considered in the context of honest commercial practices in respect of the own name defence need a degree of adaptation when considering whether 'concurrent use' is honest. In particular: (i) The defendant has a duty to act fairly in relation to the legitimate interests of the trade mark proprietor. (ii) All circumstances must be considered when ascertaining whether or not the use by the defendant is honest, including whether the defendant can be regarded as unfairly competing with the trade mark proprietor. (iii) However, the question is not simply whether use of the sign complained of gives rise to consumer deception, as such deception may have to be tolerated. Similarly, the defendant may well be aware of the existence of such confusion, having lived with it for a considerable period. (iv) The question is whether the defendant has taken steps which exacerbate the level of confusion beyond that which is inevitable and so has encroached upon the claimant's goodwill. (v) Whether the defendant ought to be aware that such steps will exacerbate confusion is a relevant factor."
"The principles relating to the grant of permission to amend are set out in Swain-Mason and in a series of recent authorities. The parties referred particularly to Mrs Justice Carr's summary in Quah Su-Ling v. Goldman Sachs International [2015] EWHC 759 (Comm) at paragraphs 36-38 of her judgment. In essence, the court must, taking account of the overriding objective, balance the injustice to the party seeking to amend if it is refused permission, against the need for finality in litigation and the injustice to the other parties and other litigants, if the amendment is permitted. There is a heavy burden on the party seeking a late amendment to justify the lateness of the application and to show the strength of the new case and why justice requires him to be able to pursue it."
"e) gone are the days when it was sufficient for the amending party to argue that no prejudice had been suffered, save as to costs. In the modern era it is more readily recognised that the payment of costs may not be adequate compensation; (f) it is incumbent on a party seeking the indulgence of the court to be allowed to raise a late claim to provide a good explanation for the delay; (g) a much stricter view is taken nowadays of non-compliance with the Civil Procedure Rules and directions of the Court. The achievement of justice means something different now. Parties can no longer expect indulgence if they fail to comply with their procedural obligations because those obligations not only serve the purpose of ensuring that they conduct the litigation proportionately in order to ensure their own costs are kept within proportionate bounds but also the wider public interest of ensuring that other litigants can obtain justice efficiently and proportionately, and that the courts enable them to do so."
"That likelihood of confusion is increased by the apparent attempt by the Defendants to create their own family brands under composite signs incorporating the word 'easy' following by additional words to denote the goods being offered. The nature and structure of the Defendants' family of easy brands, controlled by the Defendants under its corporate name "easylife Group Ltd", is highly similar to the Claimant's own family of brands, which incorporates the word 'easy' followed by additional words to denote the goods and/or services being offered and with all such brands in the family being under the control and/or ownership of the Claimant, "easy Group Ltd."
"Without any admission of liability, following the Claimant's abandonment of its case against the Defendants' use of the sign Easylife and other signs incorporating Easylife, the First Defendant changed its name to Easylife with effect from 25 January 2021."