CHANCERY DIVISION
London WC2A 2LL |
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B e f o r e :
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PIUS ALOYSIUS ADIBE |
Claimant/Respondent |
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- and – |
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NATIONAL WESTMINSTER BANK PLC |
Defendant/Appellant |
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8th Floor, 165 Fleet Street, London, EC4A 2DY
Tel No: 020 7404 1400 Fax No: 020 7404 1424
Web: www.DTIGLOBAL.com Email: TTP@dtiglobal.eu
(Official Shorthand Writers to the Court)
MS MARIANNE BUTLER appeared on behalf of the Defendant
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Crown Copyright ©
MR JEREMY COUSINS QC:
"10. On or around 6 January 2008 the claimant filed and served a defence contesting the defendant's said debt claim against him, following which the defendant issued an application to strike out his defence and for summary judgment to be entered in their favour. The evidence relied on by the defendant in support of their said application identified the interest rate (APR) applied to the very same loan at 3.82 per cent (as opposed to the figure of 7.4 per cent contained in the loan agreement of 16 March 2005 and, applied thereto) and stated that the claimant's debt was £5,004.93.
11.1 During the course of its aforesaid claim against the claimant the defendant disclosed a default notice dated 14 September 2007 alleged to have been served on him served pursuant to section 87(1) Consumer Credit Act 1974. However, this document patently and incorrectly indicated that his repayments were in arrears to the tune of £21,450.20.
11.2 The claimant denies ever receiving the default notice in question and contends that the defendant was thereby or in any event in breach of the aforesaid provisions of the Consumer Credit Act 1974 as well as section 88 thereof, as the default notice disclosed was not in prescribed form, the amount stated therein was grossly overstated and incorrect, nor was any OFT fact sheet as required enclosed therewith or referred to therein.
12. Subsequently, in or around October 2008 the defendant agreed in settlement of their said claim against the claimant to accept £3,000 in full and final settlement payable in full by the end of November 2008. As part of the settlement agreement it was also agreed that the default entries registered by the defendant in the claimant's credit files relating to the outstanding balance of the loan and the £180 in respect of the account charges would be marked as settled.
13. However, and in breach of the aforesaid agreement, the defendant failed to amend the claimant's credit files following completion of payment of the aforesaid settlement sum in the respects agreed. Instead and in breach thereof the defendant had or caused the claimant's said records to be marked partially settled."
Then the claim goes on to complain about how that position was maintained and how, in consequence, the claimant suffered loss and damage.
"Dear Mr Adibe,
Further to our telephone call today, I attach a Tomlin order which records the terms of the settlement agreed between the parties. If you are happy with the terms please sign the Tomlin order and send it by fax to [telephone number] by 4pm on 29 October. Please send the hard copy by post. Once we have received the signed copy we will lodge this at court and request that the hearing be listed for 1500 hours on 31 October is vacated.
If you have any queries regarding this matter, please do not hesitate to contact me.
I look forward to hearing from you."
"Upon the parties having agreed terms of settlement in respect of the claimant's claim and the defendant's counterclaim,
BY CONSENT IT IS ORDERED THAT:
(1) all further proceedings in this action shall be stayed upon the terms set out in the attached schedule except for the purpose of carrying such terms into effect;
(2) each party shall have liberty to apply to the court if the other party does not give effect to the terms set out in the schedule."
"(1) The defendant shall pay to the claimant the sum of £3,000 in full and final settlement of this claim;
(2) the sum of £1475.00 will be transferred from the defendant's business account numbered […] the remainder of £1525.00 will be paid by two instalments of £762.50, the first payment due on or before 30 October 2008 and the second instalment due on or before 30 November 2008.
(3) If payment is not made on the due date the claimant shall give notice in writing of such default to the defendant and if payment is not made within 14 days from the date of such notice the claimant shall be at liberty to apply to lift the stay and to enter judgment against the defendant for the full amount of their claim, less any payments are made."
I mention now that the Tomlin order manifestly did not contain any provision for any entry to be made on any credit record to the effect that anything had been settled.
"The facts in the lead up to the agreement of the draft Tomlin order are relevant to Mr Deacon's [Mr Adibe's counsel below] arguments as to a part oral and part written contract and as to a collateral contract."
"On 14 October 2008 there was a telephone conversation between Mr Adibe and Mr Okere representing Mr Adibe on the one side of the call and Ms Downie of Irwin Mitchell representing the bank on the other side of the call. Ms Downie made a file note of that conversation. Mr Okere made two points: (1) as to the bank's dealings with certain cheques, (2) as to an alleged breach of the Data Protection Act. Ms Downie's file note then reads: 'The above two points in mind, he is willing to offer £2,000 in full and final settlement and he wants his credit file updating he said he wanted the entries removed, I said the bank cannot do that, but on settlement they can mark the credit file as settled."
"Mr Adibe confirms the accuracy of that part of Ms Downie's note in paragraph 9(f) of his statement where he says: 'My settlement offer included a demand that any adverse entries in my credit files relating to the bank's loan should be removed as part of the settlement agreement. Irwin Mitchell, the defendant's then solicitors, indicated that the defendant could not remove their entries in my credit file, but as part of any settlement the defendant could mark my credit file as settled. They stated that they would take instructions from their client, i.e. the defendant, and revert to me about this. This much is apparent from [then he referred to a note exhibited on behalf of the bank]'."
"An application for summary judgment is not the place to determine the subtleties of whether on 14 October Ms Downie said 'will' or 'would' or 'can' or 'could'. I assume in Mr Adibe's favour that she said 'will' or 'would'."
"After the telephone call on 14 October Mr Adibe sent a letter to Irwin Mitchell. The letter is dated 14 October 2008, though the fax header indicates that it was not sent until 22 October. Nothing turns on that because the sequence of events remains the same, whichever of those dates it was sent on. In this letter Mr Adibe again expresses his concerns as to the bank's dealings with certain cheques and alleges a breach of the Data Protection Act. The letter then states: In view of the above I am making an offer of £2,000 in full and final settlement of this matter with each party paying its own legal costs."
"That is an offer. It says nothing about marking the credit record as settled, albeit that on the assumption that Ms Downie said 'will' or 'would', not 'can' or 'could', it was made against the background of a statement on behalf of the bank that on settlement the credit record would be marked settled.
77.5. Mr Adibe's offer in his letter dated 14 October 2008 was rejected by a letter from Irwin Mitchell dated 27 October 2008 so at that stage there is no contract of compromise
77.6. By the 27 October 2008 letter Irwin Mitchell put a counter offer or at least an invitation to treat in the following terms: 'To see a swift end to this matter, our client would be prepared to accept a minimum of £4,000 in full and final settlement of your liability in respect of the loan account [number and account details given] and the advantage Gold account [details given]. The payment would have to be a lump sum payment within a reasonable period. Please consider the offer. It would be good if you were able to let us know if this offer is acceptable to you prior to the hearing on 31 October 2008.
77.7. The uncertainty as to the payment arrangements means that the counter offer in the 27 October 2008 letter was probably only an invitation treat, but nothing turns on that because it was not accepted."
"Call from Mr Adibe. He wanted to know what the decision was on his offer. Told him that the offer of £2,000 was rejected, but I had written to him to offer £4,000 in F&F. He said he was [advised by solicitors] and he would ring me back. Mr Adibe called back. He said he would pay £3,000 in F&F but that would be on the basis that the money in the business account is offset. He thinks that is about £1,937 (and I would need to check that with the client). So he would be paying £1,463. Urgent email to defendant team at CMS asking for instructions ASAP to go to Roisin in my absence. Mr Adibe said he would like an answer by close of business tomorrow said I would try. He said if the offer was to be rejected he would like some time to prepare for the hearing on Friday [gives mobile number]."
"Call to defendant. He can pay £762 on Thursday and the remaining £763 by the end of November. Advised that I would have to take client's instructions on whether this would be acceptable to Steven. Confirmed that this would be okay. Called back to defendant left message for a call back. I took defendant's fax and email so that I can send him Tomlin order to sign."
"My settlement offer included a demand that any adverse entries in my credit files relating to the bank's loan should be removed as part of the settlement agreement. Irwin Mitchell, the defendant's then solicitors, indicated that the defendant could not remove their entries in my credit file, but as part of any settlement the defendant could mark my credit files as settled. They stated that they would take instructions from their client, ie. the defendant, and revert to me about this. This much is apparent [then he refers to one of the exhibits in the bank's evidence]."
"Following receipt of this letter [of 27 October from the Bank] I called the defendant's solicitors and offered £3,000 in full and final settlement on the condition that my credit file was at least marked settled, as had been indicated upon payment of the sum agreed. My offer was accepted by the defendant and a consent order was prepared by their said solicitors which was endorsed by us. I did not appreciate that the consent order should also have mentioned the agreement to mark my credit records as settled once I had paid the amount agreed in compromise of the defendant's said debt proceedings."
"Although it appears probable that in paragraph 9(g) of his statement Mr Adibe is merely referring to the demand made by him, or rather on his behalf, in the telephone conversation on 14 October and is not saying that the point was repeated or agreed on 27 or 28 October, the bank's evidence the other way is circumstantial and in my view, given the uncertainty as to the evidence in this regard, I should, contrary to the correct approach on an application for summary judgment, be conducting a mini-trial if I determined on the material before me that, contrary to what he says in paragraph 9(g) of his statement, Mr Adibe did not make the £3,000 offer on the condition that his credit file was at least marked settled upon payment of the sum agreed, and that it was that offer which was accepted orally by Irwin Mitchell on 28 October 2008. Accordingly, I proceed on the basis that there is a real prospect that at a trial Mr Adibe would be successful on that point…"
"Ms Talbot says in paragraph 32(f) of her statement that the terms of the draft Tomlin order differed slightly from those discussed in the earlier telephone call. Mr Talbot identified two differences: (1) that instead of the balance of £1475 being payable in instalments of £762 and £763, it was to be payable in two equal instalments of £762.50, and (2) that it included an express provision entitling the bank to give Mr Adibe 14 days' notice should he fail to make a payment at any time on expiry of which the bank would be entitled to apply back to court to lift the stay and enter judgment for the full amount of the claim less payments made."
Then the Master noted that Mr Adibe did not confirm or deny this in his statement.
"79 Irwin Mitchell's email with which the draft Tomlin order was sent states that the Tomlin order records the terms of the settlement agreed between the parties. That by itself could mean either (1) that the Tomlin order was merely a written record of what had previously been agreed, or (2) that when signed it would contain the terms of the agreement between the parties. Without more, the former would be the more natural construction. The difficulties with that approach to the draft Tomlin order are:
79.1 the terms contained in the draft Tomlin order do not include the term which Mr Adibe says it should have done as to the requirement to mark the credit file or files as settled;
79.2 there is the small difference in the addition referred to in paragraph 32(f) of Ms Talbot's statement;
79.3 the immediately following sentence in the email said that if you are happy with the terms please sign the Tomlin order. Mr Adibe then signed the draft Tomlin order, thereby indicating that he was happy with the terms, those terms being the terms of the settlement agreement between the parties. In my view, this is conclusive on the point.
80. By signing the draft Tomlin order Mr Adibe agreed that it contained the terms between him and the bank. In my opinion, that is a conclusion which I can properly make on an application for summary judgment, because it is a conclusion on a point of construction in respect of which I have all the relevant background facts and, insofar as they are disputed or unclear, I have assumed in favour of Mr Adibe. That conclusion disposes of Mr Deacon's argument that the agreement was part oral and part in writing. It also disposes of his argument that there was a collateral contract to the effect that in consideration of Mr Adibe agreeing the terms of the draft Tomlin order the bank would mark the credit files as settled. In respect of both arguments the email on 28 October 2008 and Mr Adibe's acceptance of its terms by signing and returning the draft Tomlin order meant that the entire agreement between Mr Adibe and the bank comprised what was contained in the draft Tomlin order and no more.
81. A basis for the collateral contract argument might have been found if Ms Downie's statement of 14 October 2008 was treated as a standing offer by the bank to mark the credit file as settled if Mr Adibe agreed a compromise of the 2007 proceedings with the bank. However, that approach does not fit with the facts as alleged by Mr Adibe. Specifically, Mr Adibe only alleges a single settlement agreement, not two, thus (1) in paragraph 12 of the particulars of claim Mr Adibe states that it was as part of the settlement agreement also agreed that the default entries would be marked as settled; and (2) in paragraph 9(g) of his statement Mr Adibe says the following: that following receipt of Irwin Mitchell's letter of 27 October he called Irwin Mitchell and offered £3,000 in full and final settlement on the condition that my credit file was at least marked settled, as had been indicated upon payment of the sum agreed. My offer was accepted by the defendant and a consent order was prepared their said solicitors which was endorsed by us. In this quoted passage Mr Adibe is saying that the term condition as to the marking of his credit file was a term agreed on 27 October.
82. Given that the terms of the draft Tomlin order represented the entire agreement between Mr Adibe and the bank, then, as already mentioned, as a matter of construction it is not possible to include a term as to the credit files in that agreement. Any background facts relied upon to construe that agreement as including a term relating to a credit file would have to have been a fact which derived from the previous negotiations between the parties and which would be inadmissible for the purpose. Further, to include such a term would involve adding a term rather than construing an existing term.
83. It is conceivable that there is a case for rectification of the Tomlin order or at least its schedule, but rectification is not sought in a case where it is not pleaded.
84. Accordingly in my judgment, insofar as Mr Adibe claims damages for breach of the agreement to mark the credit file as settled, it fails and should be summarily dismissed."
"No such contract is pleaded, but if the claim had a real prospect of success as a matter of fact and law, I would have been loath to dismiss it without giving Mr Adibe an opportunity to amend his pleading. The real vice with the way Mr Adibe's case is pleaded is that it is supported by a statement of truth alleged as a single agreement, not a separate collateral contract or a part oral / part written contract."
"…although when the parties arrive at a definite written contract the implication or presumption is very strong that such contract is intended to contain all the terms of their bargain, it is a presumption only, and it is open to either of the parties to allege that there was, in addition to what appears in the written agreement, an antecedent express stipulation not intended by the parties to be excluded, but intended to continue in force with the express written agreement."
"It follows that the scope of the parol evidence rule is much narrower than at first sight appears. It has no application until it is first determined that the terms of the parties' agreement are wholly contained in the written document. The rule 'only applies where the parties to an agreement reduce it to writing, and agree or intend that the writing shall be their agreement.' Whether the parties did so agree or intend is a matter to be decided by the court upon consideration of all the evidence relevant to this issue. It is therefore always open to a party to adduce extrinsic evidence to prove that the document is not a complete record of the contract. If, on that evidence, the court finds that the terms additional to those in the document were agreed and intended by the parties to form part of the contract, then the court will have found that the contract consists partly of the terms contained in the document and partly of the terms agreed outside of it. The parol evidence will not apply. If, on the other hand, the court finds that the document is a complete record of the contract, then it will reject the evidence of additional terms. But it will do so, not because it is required to ignore the additional terms or the evidence said to prove them, but because such evidence is inconsistent with its finding that the document does contain the whole terms of the parties' agreement. No doubt, in practice, where a document is produced which appears to be a complete contract, a party will experience considerable difficulty in proving, on the balance of probabilities, that further contractual terms were agreed outside the written terms of the document. But extrinsic evidence of such terms is not ipso facto excluded."