CHANCERY DIVISION
Strand London WC2A 2LL |
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B e f o r e :
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In the Matter of the interventions into the solicitors' practices known as Ahmed & Co, Biebuyck Solicitors, Dixon & Co and the practices of Mr Zoi |
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and |
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In the Matter of Sections 35 and 36 and Schedules 1 and 2 of The Solicitors Act 1974 |
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and |
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In the Matter of the Law Society Compensation Fund Rules 1995 |
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Miss Patricia Robertson (instructed by Field Fisher Waterhouse)
appeared for the Law Society in its role as Trustee of the Compensation Fund.
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Crown Copyright ©
Mr Justice Lawrence Collins:
I The Law Society and its powers of intervention
"(1) … if the Council pass a resolution to the effect that any sums of money to which this paragraph applies, and the right to recover or receive them, shall vest in the Society, all such sums shall vest accordingly (whether they were received by the person holding them before or after the Council's resolution) and shall be held by the Society on trust to exercise in relation to them the powers conferred by this Part of this Schedule and subject thereto upon trust for the persons beneficially entitled to them.
(2) This paragraph applies...
(a) where the powers conferred by this paragraph are exercisable by virtue of paragraph 1, to all sums of money held by or on behalf of the solicitor or his firm in connection with his practice or with any trust of which he is or formerly was a trustee;
(b) where they are exercisable by virtue of paragraph 2, to all sums of money in any client account; and
(c) where they are exercisable by virtue of paragraph 3, to all sums of money held by or on behalf of the solicitor or his firm in connection with the trust or other matter to which the complaint relates."
"on trust to exercise in relation to them the powers conferred by [Part II of Schedule 1] and subject thereto on trust for the persons beneficially entitled to them".
II The Compensation Fund
(1) a person has suffered or is likely to suffer loss in consequence of dishonesty on the part of a solicitor, or of an employee of a solicitor, in connection with the solicitor's practice or purported practice or in connection with any trust of which that solicitor is or formerly was a trustee; or
(2) a person has suffered or is likely to suffer hardship in consequence of failure on the part of a solicitor to account for money which has come into his hands in connection with his practice or purported practice or in connection with any trust of which he is or formerly was a trustee; or
(3) a solicitor has suffered or is likely to suffer loss or hardship by reason of his liability to any of his or his firm's clients in consequence of some act or default of any of his partners or employees in circumstances where but for the liability of that solicitor a grant might have been made out of the Compensation Fund to some other person.
(1) Applications should be delivered to the Law Society within 6 months after the loss or likelihood of loss or failure to account first came or reasonably should have come to the knowledge of the applicant. This period of time can be extended in exceptional circumstances by the Council: Rule 6.
(2) The Compensation Fund is reliant upon the applicant for full and frank disclosure of all material dealings between the applicant and the solicitor in cases where the solicitor's records are so bad that it is very difficult for the Law Society to establish with any degree of certainty what the state of the account was between the applicant and the solicitor. The Council may require an application to be supported by a statutory declaration and accompanied by any relevant documents. The failure to provide such documentation or co-operate with the Council's enquiries may be taken into account when consideration is given to the application: Rule 7.
(3) The Council may require an applicant to pursue an alternative civil remedy prior to the making of a grant; Rule 8. The Fund is a fund of last resort and grants may be refused where the loss is an insured loss or is capable of being made good by recourse to another person: Guideline 1(c). The Council does not usually make a grant where the application is based on the failure of a solicitor to comply with an undertaking. The purpose of the Fund is not to underwrite solicitors' undertakings: Guideline (3)(g).
(4) There is a cap of £1,000,000 on any grant made out of the Compensation Fund in respect of any individual transaction or matter: Rule 11.
(5) Where a grant is made, the Council may also consider an application for a further grant in respect of the reasonable costs properly incurred by the applicant with either his solicitor or other professional adviser exclusively and necessarily in connection with the preparation, submission and proof of the application: Rule 9.
(6) Where a grant is made, the Council may also consider an application for a further grant in lieu of lost interest on the principal grant. Such interest is normally calculated in accordance with rates prescribed from time to time by the Council: Rule 10.
(7) It is possible for the Council to make a payment of an interim grant, in cases of severe hardship, prior to completion of full investigation of the entire application, but only if it is satisfied that loss of an amount at least equal to the amount paid out by way of interim grant has been suffered: Guideline 5.
"Any discretion … must be exercised reasonably, fairly, in good faith, so far as possible consistently and with regard to the objects of the legislation. But there is nothing to prevent the Law Society formulating and following policies which satisfy these criteria, provided they do not fetter their discretion by applying such policies inflexibly and without recognising that exceptional cases may call for exceptional exercises of discretion."
III The problem and the applications to the court
IV The applications and the issues
A. Four test cases
(1) Ahmed & Co
(2) Biebuyck Solicitors
(3) Dixon & Co
(4) Zoi & Co/Lancaster Bailey
B. The issues
(1) What, on a proper construction, is the nature of any obligations imposed upon or powers vested in the Law Society under section 35 and paragraph 6? The Law Society's submission is that references to trusts in paragraph 6 should be construed as references to statutory public law trusts, as opposed to private law trusts.
(2) If considered to be a private law trustee, is the Law Society entitled to take into account the issue of proportionality, as between cost incurred and results achieved, when identifying beneficial entitlement and beneficiaries of the trust funds vested in it under paragraph 6, and in discharging any obligation as a private law trustee to identify, ascertain and contact beneficiaries of the trust?
(3) Is the Law Society entitled to verify accounting records from a sample of client files, as opposed to every client file that has been uplifted at the time of intervention, the sample being selected on a case by case basis, reasonably and proportionately appropriate to the facts of each particular case?
(4) Where it is not reasonably and proportionately possible to reconcile and verify the client account monies with a client ledger list or lists as at the date of intervention, may the Law Society compile a best list of entitlement to the funds (known as "the Best List") from the material (including accounts records, primary accounts material such as bank statements, client files, client ledger lists and Compensation Fund information) reasonably and proportionately available to it?
(5) May the Law Society net off debit and credit ledgers in the name of the same client, so that that client's entitlement, if any, to the funds vested in the Law Society is calculated using the aggregate balance over all of his or her ledgers, where the Law Society has taken reasonable and proportionate steps to verify that the debit ledger represents money withdrawn from the client account for or on behalf of the client whose name appears on the ledger?
(6) May the Law Society re-allocate transactions posted to a suspense ledger to named ledgers where, following reasonable and proportionate inquiries into those transactions, there is sufficient information, applying a reasonable and proportionate approach, to indicate that it is correct to do so?
(7) May the Law Society rely on the balances shown on ledgers and the debit postings made to those ledgers, save where there is evidence which puts the Law Society on notice that particular balances may be wrong and that particular debit postings may not be reliable as an indication of the solicitor's use of a particular client's money? If so, the Law Society then need only conduct reasonable and proportionate enquiries, before coming to a view as to what is to be regarded as the correct balance on any particular ledger. Where there is evidence that a debit transaction out of the client account was made for or on behalf of the client or with the client's money, to whose ledger the debit was posted, should that debit posting remain posted to the ledger, notwithstanding the fact that the debit was or may have been unauthorised by the client?
(8) May the Law Society, in its capacity as statutory trustee under paragraph 6, rely on the verification exercise carried out by the Compensation Fund, to identify what subrogated claims the Compensation Fund has to the funds vested in the Law Society under paragraph 6, and only investigate such claims where the amount of any particular claim exceeds that which the Law Society, in its capacity under paragraph 6, believed, prior to intimation of the claim by the Compensation Fund, could be claimed in respect of that particular client?
(9) Where there is no evidence of a bill, or other written notification of the costs incurred, having been sent to the client or paying party, are sums of money on a client ledger, which might represent payments made on account of costs or be equivalent to the costs incurred on behalf of that client, to be held for the client and not for the solicitor? In determining whether the sums of money should be held for the client or the solicitor, need the Law Society only conduct reasonable and proportionate enquiries?
(10) May the Law Society determine entitlement to the funds vested in it, having regard to any shortfall in the client account(s) at the date of intervention, and the most reasonable and proportionate manner of allocating the shortfall as between all of the clients who had money deposited in the client account(s) prior to the intervention, taking note of principles of private trust law governing allocation of deficiencies in trust funds?
(11) Is the Law Society's advertising campaign, which has regard to section 27 of the Trustee Act 1925, a rational approach in seeking to determine entitlement to funds vested in the Law Society under paragraph 6, alternatively, if held to be a private law trustee, is it a proper discharge of the Law Society's obligation to ascertain beneficial entitlement to the trust funds?
(12) Should the Law Society make reasonable and proportionate attempts to contact persons entitled to the funds vested in the Law Society under paragraph 6, including a current general approach, but without fettering discretion, and dependent upon the given facts, of contacting persons with an apparent entitlement over about £75 where current contact details are known or considering tracing persons with a ledger balance over £500 where current contact details are not known?
(13) May the Law Society retain, from the undistributed surplus of funds, money as reimbursement for its costs incurred properly and reasonably in determining entitlement to the funds and effecting a distribution of the funds to those entitled thereto?
(1) An order approving the process adopted by the Law Society to create a best list of beneficiaries of the trust and their entitlements to trust money ("the Best List") as a proper discharge of its obligation as a trustee to ascertain the beneficiaries of its trust.
(2) An order directing that the Law Society may in creating the Best List, in the cases of clients with both verified credit and debit balances, net the same off against each other.
(3) An order approving the process adopted by the Law Society to create the list of beneficiaries of the trust (including the process of verification of a sample of client files as opposed to every single client file) as a proper discharge of its obligation as a trustee to ascertain the beneficiaries of its trust.
(4) A declaration as to the beneficial entitlement of the solicitor to trust money on account of unbilled work carried out for some of the clients whose ledgers are included in the Best List.
(5) An order approving that distribution to the beneficiaries of the trust be approached based on the Best List of beneficiaries and their respective entitlements to trust money.
(6) An order approving that distribution to the Compensation Fund be approached based on its subrogated rights to trust money as set out in the Law Society's distribution list.
(7) Given that there is a shortfall in trust money as compared to the entitlement to trust money recorded in the Best List, an order approving distribution, allocating the identified shortfall on a pro rata basis, to all beneficiaries, including the Compensation Fund by way of subrogation, without retention of any trust money or other security, save for the undertaking given by each claimant to repay any overpayment of trust money made to the claimant, as set out in the claim form filled in by the claimant.
(8) An order approving an approach to distribution to the Compensation Fund based on its subrogated rights to trust money and, in so far as is necessary, the determination of the existence and/or extent of those subrogated rights.
(9) An order approving the process adopted by the Law Society to contact and obtain information from beneficiaries, in order to distribute to them their share of the trust money, as a proper discharge of its obligation as a trustee to notify beneficiaries of the trust and to seek to make a distribution of trust money to them.
(10) An order approving distribution (without retention of any trust money or other security, save for the undertaking given by each claimant to repay any overpayment of trust money made to the claimant, as set out in the claim form filled in by the claimant) in which the trust money is allocated between all beneficiaries, including the Compensation Fund by way of subrogation, on a last in last out basis applying the rule in Clayton's Case, and in which, in the absence of evidence identifying all of the beneficiaries to the trust money on the foregoing basis, all those beneficiaries identified recover their full entitlement to trust money.
(11) An order directing that any money remaining, after a distribution to beneficiaries has been effected so far as is reasonably possible, can be retained by the Law Society as reimbursement for its costs and expenses in administering the trust.
V The paragraph 6 trust
(1) By paragraph 7, the court was given the power, on the application of the Law Society, to order that no payment be made by a bank from any account in the name of the solicitor or his firm without leave of the court.
(2) By paragraph 10, the Law Society was given the new power, exercisable on a resolution of the Council, to take control of all sums of money due from the solicitor to clients, or held by the solicitor for clients, or subject to a trust of which the solicitor was trustee.
(3) By paragraph 12, the Law Society was able to pay such monies into special accounts and "may operate on, and otherwise deal with, such special …accounts as the solicitor or his firm might have operated on, or otherwise dealt with, the said banking account."
(4) By paragraph 13(1), the Law Society was able to serve a notice on the solicitor or other persons directing the transfer of monies in accordance with the directions of the Society "provided that …no such directions shall be given by the Society except with the approval of the person to whom the said moneys belong, being in the case of a trust the trustee, and, where the solicitor is the sole trustee or a co-trustee thereof only with one or more of his partners, clerks or servants, the person beneficially entitled to such moneys". By paragraph 13(2), the Law Society was given express power to apply to the Court for directions "where the Society is unable to ascertain the person to whom the said monies belong or where the Society otherwise thinks it expedient so to do."
(5) By paragraph 17, the Law Society was given express power to make regulations with respect to the procedure to be followed in giving effect to the provisions of, inter alia, paragraphs 10, 12 and 13(1), and with respect to any matters incidental, ancillary or supplemental to those provisions.
"It is quite otherwise when the Society is acting in its public capacity .. The Council in exercising its powers under the Act to make rules and regulations and the Society in discharging functions vested in it by the Act … are acting in a public capacity and what they do in that capacity is governed by public law; and although the legal consequences of doing it may result in creating rights enforceable in private law, those rights are not necessarily the same as those that would flow in private law from doing a similar act otherwise than in the exercise of statutory powers" (at 608)
VI Other matters
A Unbilled costs
B Distribution in cases of deficiency
C Costs reimbursement from undistributable sums
A1. I will set out in this Appendix the contentions of the Law Society in relation to the subsidiary matters which do not strictly arise for decision in the light of the ruling that the Law Society's duties are not those of a private law trustee, together with in each case my view of the procedure adopted or proposed to be adopted.
A. Verification of accounting records from a sample of client files
A2. The Law Society first seeks to reconcile such accounting records as it has following the intervention. Under rule 32(7) of the Solicitors' Accounts Rules ("SAR 98"), solicitors are obliged every five weeks (a) to compare the balance on the client cash accounts with the balances shown on statements and passbooks (after allowing for unpresented items) of all general client accounts and separate designated client accounts, (b) as at the same date to prepare a listing of all of the balances shown by the client ledger accounts of the liabilities to clients and compare the total of those with the balance on the client cash account, and (c) to prepare a reconciliation statement which must show the cause of any difference in these comparisons. Although the strict obligation is to effect a reconciliation once every five weeks, the notes to the accounting rules strongly recommend writing up (and effecting a reconciliation of) the accounting records weekly, even in the smallest of practices, and daily in the case of larger firms.
A3. The current balance on each client ledger account must always be shown or be readily ascertainable from the solicitor's records: r.32(5).
A4. Often, when the Law Society intervenes, the solicitor has not been complying with these obligations and the Law Society must carry out its own reconciliation to ascertain whether or not the sums recorded in the solicitor's records, as held by the solicitor for each client, amount to the total the bank has recorded as deposited in the bank account(s). Even where there has been compliance, the records may not be up to date at the date of the intervention and may need to be brought up to date prior to effecting a reconciliation at the date of the intervention.
A5. In Ahmed & Co, Mr Ahmed's accounts were up to date as at the end of December 2001, a few days prior to the intervention and, when updated to the date of the intervention, they reconciled. Biebuyck Solicitors' records were up to date as at August 30, 2002, two months prior to the intervention, and also reconciled. Dixon & Co's records were also written up, six days prior to the intervention. The practice bookkeeper, upon request by the intervention agent, then wrote the records up to the date of the intervention. In the case of Mr Zoi's practices, at the time of the Law Society's first evidence, it appeared that the accounts had been written up to September 30, 2000 pre-dating the intervention (in June 2002) by over a year and a half. It was not possible to reconcile the accounts, from that client ledger list, as at the date of the intervention. Mr Zoi subsequently produced a client ledger list for May 2002, the month prior to the intervention, which appears to reconcile to the bank statements for that month.
A6. The Law Society proceeds to verify, if possible, the accounting records which are present. Verification involves looking at underlying client files in order to ascertain whether or not the client ledgers accurately reflect transactions that have taken place in relation to a particular client or matter.
A7. Some form of exercise of verification is important given that some solicitors who are the subject of interventions are known to falsify entries on ledgers in order to make the client ledgers reconcile with the amounts of money held in the solicitors' client bank accounts. When faced with an investigation into their accounts and records (often a precursor to an intervention), solicitors have been known to falsify records in order to eliminate discrepancies and achieve a reconciliation.
A8. But the number of files a solicitor holds is usually very considerable. It includes "dead" files concerning matters closed a long time prior to the intervention. In theory, it would be possible for a solicitor to falsify the client ledgers to make a ledger balance appear to be a nil balance and, therefore, a finished matter, when it was not in fact so. The only – and wholly impracticable – way in which the Law Society could know for certain that all of the seemingly finished matters were indeed finished is if it were to revisit all of the files relating to finished matters, and not just the files relating to live matters. Live matters are usually the focus of an intervention, because the client is more likely to be affected by the intervention.
A9. If the Law Society were required in all cases to examine all of the files a solicitor holds, it would make the process of intervention vastly more expensive and time-consuming than it already is. The Law Society has adopted the approach of examining a sample of client files in order to verify reasonably and proportionately, if possible, the accounting records. By way of example, in Ahmed & Co, 10% of live client files were examined by the intervention agent. The sample represented client balances amounting to more than 50% of the funds held on trust under paragraph 6. The sample tallied with the accounting records, strongly suggesting that such records were accurate.
A10. The verification undertaken varies according to the circumstances of the individual case. For example, in Biebuyck Solicitors, the intervention agents had identified unusually large billing and, therefore, wished to examine more closely the reasonableness of billing in general. To do so, they examined dead files with a nil balance on the client ledger, as well as files relating to live matters, in order to examine the reasonableness of the billing of those cases and to identify any cases in which the client's ledger had gone into debit historically and the reasons for the client's ledger being allowed to go into debit.
A11. This reconciliation procedure reflects the procedure which the solicitor should have been following in any event, had he been complying with SAR 98. It is in line with private trust law requiring trustees to acquaint themselves with the trust and to read and consider the trust records. I accept, therefore, that it is a rational approach for a public body exercising public statutory functions to adopt, as well as being a proper discharge of a private law trustee's obligation to acquaint itself with its trust.
B Compiling a "Best List" of entitlement to the funds
A12. In the case of Ahmed & Co, the sample of files examined verified the accounting records, which was a relatively unusual case. It is possible in an intervention for there to be insufficient files to verify, as in the practices of Mr Zoi. It is also often the case that there are concerns when the files are examined, in relation to the accuracy of the accounting records, as in Biebuyck Solicitors.
A13. The initial reconciliation exercise, even if successful, may also throw up doubts because of the presence of debit ledger entries. Under SAR 98, r. 22(7), money held for a client in a designated client account must not be used for payments for another client. Under rule 22(6), a solicitor may make a payment in respect of a particular client out of a general client account even if no money or insufficient money is held for that client in the solicitor's general client accounts, so long as sufficient money is held for that client in a designated client account and the appropriate transfer is made immediately from the designated client account to the general client account.
A14. Overdrawn client ledgers (arising from debit ledger entries) suggest that withdrawals have been made from the client account, in breach of SAR 98, over and above the amount that that particular client had deposited in the client account, and that, therefore, another client's money has been withdrawn and used. Rule 1(d) states that solicitors must use each client's money for that client's matters only. Overdrawn ledgers suggest strongly that the client account is not intact and that there is insufficient money in the bank account to meet the claims of clients who have deposited money with the solicitor.
A15. The notes to SAR 98, r.32(7) also state that, when effecting a reconciliation, solicitors should not use the credits of one client against the debits of another, when checking whether the total client liabilities tally with the amount recorded as deposited in the client bank account. This is described as improper since it fails to show up the shortage. The initial reconciliations achieved in Biebuyck Solicitors and Dixon & Co only tally with the bank statements because the credits of one client are used against the debits of another client so that the net position is shown. This, superficially, conceals the shortage in trust funds. The shortage is revealed when a list of all of the ledgers in credit (ignoring the ledgers in debit) is compared with the available trust funds. The ledgers in credit represent potential beneficiaries of the trust funds and their respective claims on the trust funds and this should be compared to the trust funds available for distribution. This has been done in both Biebuyck Solicitors and Dixon & Co and the shortage has been exposed.
A16. Although a reconciliation, in which debit ledger balances are used against credit ledger balances and the net position alone is compared against the bank balance of the client account(s), is limited in that, without more, it would conceal the extent of any shortfall on the account, it does, it is submitted, have some value: if a reconciliation can be achieved on that basis, it does suggest that the solicitor has recorded all of the withdrawals made out of the client account accurately, even if those withdrawals should not have been made since a client did not have the requisite money in the client account to permit a withdrawal in his name. It is always possible that a solicitor could have forged such postings in order to achieve a reconciliation, but, in the absence of evidence to suggest that that is so, and given that interventions can occur where the solicitor has been incompetent (for example, by permitting withdrawals in the name of a client when there was insufficient money in the client account to do so) but not dishonest, a reconciliation which demonstrates that the withdrawals have all, or mainly all, been accurately recorded by the solicitor is a useful starting point in the investigation into the entitlement to the funds.
A17. In cases such as Biebuyck Solicitors, Dixon & Co, or the practices of Mr Zoi, the Law Society must then proceed to consider how best it can arrive at a list of beneficiaries and beneficial entitlement to the trust funds.
A18. It does so by identifying the most up–to-date list that it can find of client ledger balances. If no list of ledger balances can be found, then alternative sources could be used, such as the list of applicants for a grant from the Compensation Fund or a list of current clients. The Law Society's agents then review such accounting information as there is (both primary and secondary such as solicitor's vouchers, solicitor's bank reconciliations, cheque book stubs, paying in books and bank statements) to see if the identified list can be updated by, for example, reposting un-presented items back to ledgers, or identifying unidentified transactions and posting them to the specific client to whose matter they related (this involves writing to third parties, such as banks, for details about unidentified transactions posted to suspense accounts).
A19. Compensation Fund information comes from all of the applications made to the Compensation Fund. In relation to those that are withdrawn, it is possible that they are withdrawn because, when the solicitor was notified of the intention to award a grant under Rule 14 of the Compensation Fund Rules, he made a direct payment to the applicant, obviating the need for a grant to be made from the Compensation Fund. If the direct payment made was made in respect of funds which were in the client account at the date of the intervention, the solicitor will then expect to be entitled to receive a share in the distribution based on an entitlement to those funds.
A20. The inherent difficulty in compiling a Best List is similar to that encountered in verification. It is theoretically possible to investigate further, in terms of investigating all of the nil balances and their underlying dead files. The client ledger balances represent, in some cases, months or years of different transactions in relation to a matter. It would theoretically be possible, but, again, obviously completely impracticable, for the Law Society to re-visit every single one of those transactions to see if what is entered on the ledgers accurately represents the transaction that took place, as recorded in the client file.
A21. Were the Law Society required to carry out such an activity, the costs in terms of time and finance would, again, be very substantially increased from the considerable level which they already reach. Interventions would, in all probability, become a wholly unmanageable burden for the Law Society.
A22. It is far from certain that such an exhaustive exercise would produce better results. Many of the dead files may date back considerably and further information from the client may be difficult to obtain, given the lapse in time. The files themselves may appear to tell a different story to the accounting records because the files were not kept properly or have missing information. It may not be possible to find up-to-date contact details for third parties, such as clients, from whom additional information may be required to make sense of the files and/or of individual transactions that took place many months or years previously.
A23. Generally, a trustee does not have to look into all of the historic trust records to see if there might have been some misfeasance by a previous trustee: Lewin on Trusts, para 12-58. Whilst the Law Society does not have to suspect dishonesty in relation to every ledger automatically, the difficulty it faces is that it is intervening in situations where the very reason why it is intervening might be sufficient to give a normal private law trustee grounds for investigating historic transactions concerning the trust. Often, the Law Society is on notice that the ledgers cannot necessarily be trusted or taken at face value and that there may well be errors in the trust accounts, such as they are, either through incompetence or dishonesty: Law Society v Soulimov, May 27, 2002, unreported, at [71].
A24. I accept that the decision to compile a Best List and the manner in which it is compiled by the Law Society, in situations where reconciliation and verification are not possible on the available evidence, is a rational approach for a public body to adopt in exercising public statutory functions in determining entitlement to funds vested in it under paragraph 6. It is both reasonable and proportionate in the context of a body with finite resources exercising statutory powers given to it by Parliament in the interests of the public at large. If the Law Society were a private law trustee, such an approach would be a proper discharge of its obligation to ascertain beneficial entitlement to the trust funds.
C Ability to net off debit and credit ledgers
A25. It is normal for clients to instruct solicitors on various matters and to remit to the solicitor different amounts of money in relation to each separate matter. Under SAR 98, r. 29 the Council of the Law Society may publish guidance with the concurrence of the Master of the Rolls to assist solicitors in complying with SAR 98. The guidance is in SAR 98, Appendix 3. Paragraph 2.4 of the guidance states that ledger accounts should include the name of the client and contain a heading providing a description of the matter or transaction concerned. This means that it is common for the same client to have several ledgers headed with different matters, should that client have instructed the solicitor on more than one matter.
A26. If a client has a ledger balance which is in debit, this prima facie suggests that money was withdrawn on behalf of the client and for his benefit when the client had not deposited sufficient funds with the solicitor in relation to that matter for the withdrawal to be permissible. The client has effectively received an unauthorised windfall of funds that were not his.
A27. The loss of such a withdrawal is borne by the remainder of the clients who had deposited money in the client account, unless the client, in whose favour the withdrawal was made, had deposited other money in the client account in respect of other matters which had not been withdrawn at the time of the intervention. Such deposits would be represented by ledger balances in the same client's name but headed with the description of other matters, which were in credit at the time of the intervention.
A28. Such examples have arisen in these cases and the Law Society proposes to net off the ledger balances in credit and those in debit in the same client's name relating to different matters, since, then, the loss to the client account arising as a result of the debit balance will be borne solely by the client for whose benefit the withdrawal was made, as opposed to being borne by all of the other clients who did not receive any benefit from the withdrawal.
A29. The netting off approach can be said to be accepted implicitly by SAR 98. Rule 22(5) only prohibits the paying out of money from a general client account in relation to a particular client if the money to be paid out exceeds the money held on behalf of that client in all the solicitor's general client accounts. There is no requirement for the money not to exceed the money deposited by that client in respect of that particular matter. The solicitor must simply be aware of the total of all of the money deposited by that client in his general client accounts, and ensure that money paid out on behalf of that client does not exceed that total.
A30. Netting off is different to adjusting ledger balances by posting back to those ledgers sums that should not have been debited from them, e.g. because of post-intervention receipts correcting mistakes made earlier or because of un-presented cheques, or by reducing ledger balances to reflect sums which should have been debited from them, e.g. because of transactions going out of the client account posted to a suspense ledger that should have been properly posted to the client's ledger. Netting off occurs once the ledger balances have been finalised, so far as possible, and occurs in respect of ledgers that are in relation to different matters, so that, when receiving a share in the distribution of the funds, each client's entitlement to such a distribution is based on his aggregate position across all his ledgers, at the date of intervention.
A31. In clear-cut cases, there may seem to be no problem with the above approach. However, as is repeatedly the problem for the Law Society in the intervention context, it is possible that a debit balance under a client's name is not a genuine debit balance or that the money withdrawn from the client account, although posted to that client's ledger, was not used for that client's benefit. In some cases, it is not possible to be satisfied either way on the evidence.
A32. It is in that context that the Law Society does what is reasonably and proportionately possible in investigating the debit balance before proposing to net it off against credit balances in the same client's name.
A33. In the absence of any evidence (or any reasonably and proportionately sufficient evidence) suggesting a ledger balance is wrong, it takes the ledger balances at face value as genuinely representing withdrawals made on behalf of the named client for the amount recorded on the ledger.
A34. By way of example, in Biebuyck Solicitors five debit ledgers have been identified in the name of five persons who also are named on ledgers with credit balances. The five balances are for the following amounts: -£623.10, -£451, -£205, -£100, -£36. These are relatively small balances. The point of principle is important because, in some cases, very large balances may be involved. In any event, over numerous interventions, the amount of money affected by this point of principle will be significant.
A35. The corresponding balances under the same names which are in credit are, respectively, £623.10, £1085.80, £80, £151 and £36. If netting off were to take place on all of the above, the shortfall in funds in Biebuyck solicitors would be lessened by the sum of £1,290.10. The benefit of this lessening in the overall shortfall would be shared by all of those entitled to the funds, since the general shortfall is to be allocated on a pro rata basis between all.
A36. Verification of the debit balances involves finding the files for those clients and those matters. This is what will happen in the case of these five ledger entries. If they are all successfully found, they can be examined. Should there be nothing on the file, which suggests that the sums debited from that client's ledger should not have been, then the debit ledger balance is usually considered to be verified. This is the general approach. It is difficult and undesirable to fashion an absolute, automatic approach from which there is never any variation, since each case and even each ledger entry involves different facts and may require further investigation.
A37. I accept that the netting off approach is a rational approach for the Law Society to adopt in exercising public statutory functions in determining entitlement to funds vested in it under paragraph 6. If the Law Society were a private law trustee, it would be a proper discharge of the Law Society's obligation to ascertain beneficial entitlement to the trust.
D Re-allocating postings from a suspense ledger to named ledgers
A38. Suspense ledgers are not (generally) supposed to be used by solicitors, although they are relatively common in accounts of solicitors who are the subject of an intervention. SAR 98, r. 32(16) states that suspense client ledger accounts may be used only when the solicitor can justify their use; for instance, for temporary use on receipt of an unidentified payment, if time is needed to establish the nature of the payment or the identity of the client. Frequently, the suspense ledgers in the accounts of solicitors who are the subjects of an intervention have been used for long periods of time, the solicitor writing transactions to the ledger, instead of properly attributing the transaction and writing it to a properly named client ledger.
A39. Credit transactions, that is, transactions comprising money coming into the general client account, will, if they remain unnamed, be for the benefit of all of the named clients recorded as having money deposited in that general client account. The money coming into the general client account, in real cash terms, swells the money available in that account and, assuming that that account has an overall deficit (as is often the case), lessens the deficit to be borne by all the named clients.
A40. However, the Law Society does not presume that these credit transactions cannot be allocated, and, instead, attempts to identify the person for whose benefit money was being deposited in the account. The Law Society seeks, if reasonably possible, to identify the transaction and re-post it to a named ledger, either existing at the time of the intervention or (if there is none already existing) created by the accountants working on the accounts on behalf of the Law Society.
A41. Likewise, debit transactions are investigated, when they have been posted to suspense ledgers. If such transactions remained unnamed, and therefore unallocated, they will be a loss that falls on all of the clients who are recorded as having deposited money in the client accounts. It may be that this remains the case, even if the transaction can be identified. However, if identified in the name of a client with an existing credit balance on a ledger relating to that specific matter, then the debit transaction can be posted back to that ledger, thereby reducing the credit balance; or, if the ledger relates to another matter (see the principles discussed in the previous section), then the debit transaction can be netted off against that credit balance and, thereby, borne by that client alone.
A42. Again, in clear-cut cases there may seem to be no difficulty with that approach and, at times, there is enough accounting material for the accountants to be confident about the re-allocation of transactions posted to a suspense ledger, from that ledger, to a named ledger. The issue arises where there is an absence of information and a need to decide the level of information to justify, acting in a reasonable and proportionate manner, a decision to re-allocate or not re-allocate transactions from suspense ledgers.
A43. By way of example, there was a suspense ledger in Dixon & Co with a balance of -£2,283.75. This balance represented a transfer from the Dixon & Co client account to the office account effected by Ms Dixon without attribution to any particular named client. Ms Dixon provided information to the Law Society stating that the transfer was on account of costs whilst she was away and that she knew one transfer was in relation to Mr B and one in relation to Mr and Mrs H. She believed that there should be a bill on the respective files.
A44. Both of these clients had ledgers which were in credit: Mr and Mrs H in the sum of £547.49 and Mr B in the sum of £421.87. No file could be found for Mr and Mrs H and it was not possible to contact them. Mr B's file, which was found, suggested that the costs had already been paid.
A45. Ms Dixon, subsequently, informed Russell-Cooke on November 7, 2005, that the Mr and Mrs H matter may have been taken over by Dixon Emberton. A request has been made of that firm for the file and a response is awaited. Mr B was contacted by Russell-Cooke and said that he had no recollection on the issue of costs and had no records. Ms Dixon, in her letter of November 7 2005, also said that there were two Mr B matters and, therefore, there should be two bills. Only one file has been found, and it may be that the costs were due and/or bill was raised on the other matter, in respect of which no file has been found.
A46. The Law Society has reached a decision on the currently available evidence, in these two cases, that this level of evidence is not sufficient to warrant reallocating the debit postings from the suspense ledger to the respective ledgers of Mr and Mrs H and Mr B.
A47. The point of principle is that of proportionality in setting the level of evidence on which the Law Society can properly act in re-allocating transfers posted to suspense ledgers and in setting the level of inquiries which the Law Society should make into transactions posted to suspense ledgers.
A48. I accept that this is a rational approach for the Law Society to adopt in exercising public statutory functions to determine entitlement to funds vested in it under paragraph 6. If it were a private law trustee, it would be a proper discharge of its obligation to ascertain beneficial entitlement to the trust funds.
E Reliance on posting of debits to a specific ledger by a defaulting solicitor
A49. It is not uncommon for a solicitor who is the subject of an inspection and an intervention to create postings in his accounting records. It is also possible that entries may be wrong through human error and not dishonesty.
A50. Unlike common private law trusts, a solicitor's general client accounts may be dealing with numerous transactions each day, with money coming into and out of the account, all having to be accurately recorded.
A51. Whilst a private law trustee should always investigate prior misfeasance by his predecessors, should he become aware of it, the context in which the Law Society inherits the client accounts is such that it is possible in most cases to question whether or not the ledger balances as at the date of the intervention are 100% accurate.
A52. However, to have to go behind all of the ledger postings as a matter of course, because of the context in which the Law Society is intervening, would impose an extraordinarily onerous burden on the Law Society in terms of time, money and human resources. The Law Society's position is that, if reasonably sufficient specific evidence emerges in the course of the intervention to cast doubt on a particular posting or postings, it will do all that it reasonably and proportionately can to investigate the posting and to rectify it should it emerge with reasonable certainty that it is wrong.
A53. The Compensation Fund has, in some cases, made grants to individuals based on the information then available as to the amounts deposited in the client account by that individual. As the investigation has continued, it has become clear that the Best List compiled by the efforts of the Law Society and its agents, in its capacity under paragraph 6, varies from the basis on which the Compensation Fund made a particular grant or grants.
A54. Moreover, it has been known for a solicitor to certify that money lent to him in his personal capacity was "client funds" in order to deceive the Compensation Fund into making grants to the lenders, on the basis that those lenders were individuals who had suffered loss or hardship as a result of the solicitor's dishonesty or failure to account for the client money in his hands: Holder v Law Society [2002] EWHC 1559, [2003] 1 WLR 1059, at [13] to [15].
A55. Insofar as these discrepancies have emerged, the Law Society has taken or will take all reasonable and proportionate steps to investigate and to seek to ascertain the cause of the discrepancy. The Law Society does not propose to apply a fixed threshold to its investigations; in other words, there should be no fixed minimum amount of discrepancy, less than which no investigation will be carried out. It would be very difficult to set a fixed threshold, given the manner in which each individual discrepancy depends on its own individual facts. However, the guiding principle in all investigations is what is reasonable and proportionate in that set of facts.
A56. By way of example, various discrepancies arose in Dixon & Co, several of which have been resolved since these proceedings were commenced.
A57. The remaining discrepancies, those of Mr R as executor of Mr H, a discrepancy of £4,824.62, of Mrs P, a discrepancy of £208.75, of Mrs C, a discrepancy of £944.97 and of Mr W, a discrepancy of £250, all relate to one issue: where there is evidence that points to a solicitor removing a client's money from the client account, albeit in an unauthorised manner, whether the loss of that money from that client account should be borne by the individual client (or the Compensation Fund by way of subrogation in this case) or pro rata amongst all clients. All of the discrepancies concern transfers of money on account of costs from the client account to the office account, when there was no bill, or it appears that there was no bill, sent to the client. This could also be characterised as an allocation of loss question.
A58. Mrs P made an application to the Compensation Fund for a grant representing funds which she had paid into the client account on account of costs, amounting to £1,007.50. A total of £767.95 had been transferred by Ms Dixon from her client account to the office account on account of costs and posted to Mrs P's ledger. The Compensation Fund could find evidence of only one bill having been sent to the client for the sum of £558.12. It took the view that there was no evidence of bills for £150 and £58.75 having been raised to justify the transfers on October 31, 2000 posted to Mrs P's ledger.
A59. Accordingly, the Compensation Fund made a principal grant of £449.38, being the sum originally remitted to Ms Dixon less the sum of £558.12 properly billed. The Compensation Fund then asserted a claim by way of subrogation to the full amount of the grant of £449.38.
A60. The ledger shows Mrs P as entitled to receive £240.63, since the ledger also reflects the (possibly) unauthorised transfers out of the client account on account of costs in the sums of £150 and £58.75 on October 31, 2000.
A61. The question arises as to whether the Compensation Fund should receive a distribution of the funds based on the higher figure of £449.38, monies which it says should have been in the account had the solicitor complied with SAR 98, or the lower figure of £240.63, the amount which the Law Society, in its capacity as trustee under paragraph 6, believes was left in the client account at the date of intervention in the name of Mrs P.
A62. The Law Society, in its capacity as trustee under paragraph 6, conducted further investigations and examined the underlying materials that might shed light on the veracity of the debit postings to the client ledger. In essence, the ledger card shows the transfers out of the client account to the office account on account of costs. The file shows nothing of use either way. The relevant bank statements show that there were transfers from the client account to the office account on the relevant days, albeit not in the precise amounts listed above, but this is not surprising, since it is common for solicitors to make one transfer from the client account to the office account which include several clients' costs all in one go.
A63. On the basis of the investigations carried out, it would appear that the sums of money were transferred out of the client account to the office account and, therefore, lost from the client account. The Law Society, in its capacity as trustee under paragraph 6, is concerned solely with establishing and determining entitlement to funds in the solicitor's client account at the date of intervention. This is a question of tracing so far as is possible on the evidence and identifying the location and movement of funds. If there is evidence that a particular client's funds were removed from the solicitor's account on a particular day, albeit that such removal might have been unauthorised, the Law Society is of the view that it is reasonable to allocate that loss of money from the client account to that particular client.
A64. The Law Society is reliant upon the postings made by the defaulting solicitor and there is a valid concern that those postings, in certain cases, may not be accurate but may be self-serving, for example, in the case of a solicitor taking randomly from the client account and posting to unrelated ledgers where he or she thinks the misappropriations will be least noticed. A measure of reliance on the solicitor is inevitable, since very often the only tools which the Law Society has, with which to identify entitlement to the funds vested in it, are whatever accounts and records the solicitor kept. The decision of how to allocate loss is not a decision as between the loss falling on the innocent client and the loss falling on the defaulting solicitor, where the presumption may well be that the solicitor should bear the loss, but it is a decision between innocent clients. Should the ledger not be relied upon and the posting of debited costs be reversed, this would increase the loss falling on other clients of the solicitor.
A65. On the available information in Mrs P's case, since there is evidence that the transfers took place out of the client account, and there is nothing to suggest that they were not transfers effected on account of costs incurred on her behalf, it may be that the Law Society should rely on the current ledger balance for Mrs P and the debits that have been made to that ledger. On the other hand, it may well be considered necessary to ascertain some positive evidence (as opposed to the absence of any contrary evidence) suggesting that the transfer was effected on account of actual costs incurred on Mrs P's behalf (albeit unbilled), so that the transfer is evidenced as referable to something related to the client, justifying the allocation of the loss of money from the client account to that particular client. In Mrs P's case, a review of the file has shown that work has been done on Mrs P's matter, which indicates costs were incurred on her behalf, albeit it is not clear if they were billed properly so as to be debited in accordance with SAR 98. It is possible that further information could be obtained from Mrs P or Ms Dixon. However, the costs involved in doing so, given the costs already incurred in investigating what is a discrepancy of £208.75, may well be disproportionate. If so, and the debit postings of costs that might not have been billed are reversed, this increases the general shortfall in the client account at the time of the intervention by £208.75, which will be borne pro rata, see below, by all the clients on the Best List. As a general policy, the Law Society favours the first solution, namely, reliance on the current ledger balance, given the absence of evidence to suggest that it was wrong.
A66. The Law Society in its capacity as trustee under paragraph 6 submits that the same approach must be adopted where the costs debited exceed what is considered by the Compensation Fund to be reasonable for the work in progress. The Compensation Fund in making a discretionary grant will assess what it considers to be a reasonable value for the work in progress being carried out by the solicitor and deduct that from any grant that it makes. In the case of Mr R as executor of Mr H, mentioned above, where a discrepancy remains between the Compensation Fund and the Law Society in its capacity as trustee under paragraph 6, the Compensation Fund came to the view that whilst £12,036.77 incl. VAT had been deducted from the client ledger on account of costs, incurred in the course of the administration of the estate, only one bill had been rendered in the sum of £2,131.50. However, rather than award a grant based on the difference between those two figures, the Compensation Fund commissioned an informal assessment as to the value of the work done by Ms Dixon on behalf of the estate. The value of the work was assessed at £7,212.15 inclusive of VAT and the Compensation Fund made a grant for the difference between the value of the work and the actual sums deducted from the client ledger. The difference between £12,036.77 and £7,212.15 is £4,824.62.
A67. The Compensation Fund has asserted a claim by way of subrogation for the amount of £4,824.62 granted, in addition to the balance remaining on client account of £11,852.45. Since the sums deducted from the client account on behalf of the solicitor's costs incurred on behalf of that client are a loss to that particular client, even if unauthorised, then it must follow that it is still a loss to that particular client, even if the sums deducted were too high and could have been the subject of assessment. Whilst it is right that the Compensation Fund, in the exercise of its discretion, can take such matters into account in deciding what level of grant it will award in its discretion, the Law Society, in its capacity under Paragraph 6, is concerned to identify and determine entitlement to a specific fund of money existing at the date of intervention, applying principles of tracing. All that concerns the Law Society in identifying entitlement is the movement and identity of funds deposited by clients in the client account.
A68. Were it to be said that the Law Society, in its capacity as trustee under paragraph 6, had to take into account what the reasonable value of the work done by a solicitor for a client was, this would require the Law Society to conduct informal assessments into that value, which, as can be seen from the Compensation Fund records referred to above, are by no means necessarily simple or cheap inquiries. There may be situations, as in the case of Mr R, where the Compensation Fund has already carried out such an inquiry, upon which perhaps reliance could be placed. However, the principle, if a correct principle, which the Law Society, in its capacity as trustee under paragraph 6 contends it is not, would have to be applied in all situations, including those where the Compensation Fund has not been involved and has not conducted its own inquiry into what might have been a reasonable cost for the work done by the solicitor on behalf of the client.
A69. The usual form of discrepancy concerns situations where the Compensation Fund's view of the subrogatable element of its grant exceeds the adjusted and updated ledger balance of the client (in the Best List) to which the Compensation Fund is subrogated. It is also the case that the subrogatable element of the Compensation Fund's grant may be less than the ledger balance. It is common for there not to be an exact match. The Law Society would not generally investigate differences where the Compensation Fund grant was less than the ledger balance. However, in the case of Biebuyck Solicitors, the Compensation Fund has raised a specific example of this where the Compensation Fund grant is less than the amount of the ledger in the name of Mr F, and it believes that the client ledger may overstate the client's entitlement to funds at the date of the intervention.
A70. This is a highly fact sensitive area, which needs to be considered on a case by case basis. The general approach of the Law Society is to (i) rely on ledgers save where there is evidence to suggest the ledger balance might be wrong, (ii) conduct reasonable and proportionate inquiries into differences over what should be the correct ledger balance (and this would be done whether the beneficiary pointing out the discrepancy was the Compensation Fund or a non-Law Society beneficiary, and discrepancies include those that arise when a non-Law Society beneficiary emerges claiming an entitlement to funds when he or she is not recorded even as having a ledger in the records held by the Law Society), and (iii) treat deductions from the client account as losses of a particular client's money where there is reasonably and proportionately sufficient evidence to indicate that the transfers were made in relation to that client, in respect of that client's money, albeit unauthorised.
A71. I accept that this is a rational approach for the Law Society to adopt in exercising its public statutory functions to determine entitlement to funds vested in it under paragraph 6. If it were a private law trustee, it would be a proper discharge of the Law Society's obligation to ascertain beneficial entitlement to the trust funds.
F Reliance on Compensation Fund verification exercise
A72. In order for the Compensation Fund to exercise its right (under section 36(4) of the Act) of subrogation to the rights of a recipient of a grant from the Compensation Fund to the funds vested in the Law Society under paragraph 6, it must identify how much money it believes that recipient had in the client accounts of the relevant solicitor at the time of the intervention and, therefore, how much of the money vested in the Law Society at the time of the intervention belonged to the recipient of the grant.
A73. Grants made by the Compensation Fund are also made in respect of items, such as lost interest, the costs of instructing new solicitors to rectify work badly done or to complete work incompletely done by the original solicitor, the costs of instructing solicitors or other professionals to prepare the application to the Compensation Fund or certain compensatory items such as penalties for late payment of stamp duty.
A74. Each composite grant has to be broken down into all its elements. A subrogated claim will only be maintained in respect of the sum or sums that represent money the Compensation Fund believed, at the time of making the grant, to be money which the applicant should have had in the solicitor's client accounts at the time of the intervention.
A75. In order to identify this element of the grant, the Compensation Fund staff carry out a verification exercise.
A76. The Law Society is mindful of the need to ensure that the Compensation Fund is treated no differently – neither worse nor more favourably – than any other person entitled to a share of the funds vested in the Law Society under paragraph 6. As other non-Law Society persons do, so must the Compensation Fund submit a claim form verifying the number of subrogated claims it is making to any funds vested in the Law Society under paragraph 6.
A77. When considering how far the Law Society, in its capacity under paragraph 6, should re-verify the claims submitted by the Compensation Fund, it is important to bear in mind that the Compensation Fund is itself a trust and the administrators of the Compensation Fund will have had to carry out their own checks upon receipt of an application for a grant, to satisfy themselves of the basis on which an application was being made to the Fund.
A78. There are times when the Compensation Fund has access to better, different or just more evidence relating to entitlement to the money in the client accounts at the time of intervention and, as such, is a useful source of information in compiling the Best List.
A79. The Compensation Fund is part of the Law Society's regulatory arm. Both the funds within paragraph 6 and those administered by the Compensation Fund are subject to the same statutory framework, in the context of the Law Society exercising the public function given to it by Parliament to regulate the solicitors' profession. To require the Law Society, in its capacity as trustee under paragraph 6, automatically to re-consider everything done by the Compensation Fund staff, when there is nothing to suggest that there is any need to do so, would be unnecessary duplication, and render the Law Society's exercise of its statutory powers far more onerous.
A80. The Law Society has adopted the approach whereby it relies on the claims submitted to it by the Compensation Fund and does not seek to go behind the verification exercise carried out by the Law Society's staff who administer the Compensation Fund, save where it, in its capacity as trustee under paragraph 6, has conflicting evidence which suggests that the Compensation Fund's assessment of how much money a particular client should have had in the client account at the time of intervention cannot be relied upon or might be questioned.
A81. In the practices of Mr Zoi, such is the state of evidence available to the Law Society from the solicitor's own records that, in respect of some of the claims submitted by the Compensation Fund to the trust fund, it has to rely entirely on the Compensation Fund. It has no evidence to suggest that the Compensation Fund might be wrong or inaccurate in any respect in its analysis of the subrogated claims it can properly maintain to the funds, save for the further investigation now being carried out in Zoi & Co in light of further evidence.
A82. I accept that the reliance upon the Compensation Fund's record of its verified claims by way of subrogation to funds vested in the Law Society, save where a claim exceeds that which the client, to whose claim the Compensation Fund is subrogated, is a rational approach for the Law Society to adopt in the exercise of its public statutory functions in determining entitlement to funds vested in it under paragraph 6. If it were a private law trustee, it would be a proper discharge of its obligation to ascertain beneficial entitlement to the trust funds.
G Entitlement in respect of unbilled costs
A83. I have dealt in the judgment with the principles relating to unbilled costs, and I set out here the Law Society's evidence.
A84. In each of the cases now before the court, where this issue has arisen, the solicitor concerned has been contacted. But these are all cases in which the solicitor is interested neither (i) in ascertaining current entitlement to the sums of money concerned, in terms of helping to identify whether or not a bill exists and has been sent to the client already, rendering the money office money under SAR 1998, r. 19(2) nor (ii) in recovering the costs himself.
A85. In seeking to ascertain whether or not there has been a bill, or written notification, prepared and/or sent to the client, in the absence of assistance from the solicitor concerned, the Law Society has to decide how far it should look to see if it is possible to establish evidence either way. Investigations - involving looking for files that may not exist, looking through the files that do exist or are found, for information that may not be recorded in that file, trying to contact clients or third parties when no addresses or up-to-date addresses and/or contact details for those persons are available and/or the individual concerned may not be able to recall whether or not a proper bill, or written notification of costs incurred, was sent - can be extremely onerous in terms of time and financial expense, with far from sure prospects of success or certainty.
A86. A line has to be drawn which is both reasonable and proportionate and which makes sense in the context of a body with finite resources exercising statutory powers given to it by Parliament in the interests of the public at large. The Law Society has done and will do what it reasonably and proportionately can to ascertain whether or not a bill has been sent in the cases that have arisen and, on the basis of the available evidence, will reach a decision as to whether the matter was properly billed.
A87. By way of example, in Biebuyck Solicitors, the Compensation Fund refused Miss M a grant on the basis that the balance of £20.75 on her ledger was in respect of work carried out by the solicitor. The grant awarded to Mr S was reduced by £616.88 to reflect the costs incurred by Mr Biebuyck. This balance remains on Mr S's ledger once the Compensation Fund has been paid its entitlement to the funds based on its subrogated claim of £23,000, the amount of the grant which it gave to Mr S.
A88. Neither of the files showed any evidence which might assist on the question of whether or not a bill or written notification had been sent to the client or paying party. Mr Biebuyck has said he is not asserting any claim to the funds held by the Law Society based on costs due to him. Responses are awaited from Mr S and Miss M and, should any be forthcoming, they will be considered prior to distribution.
A89. As far as Miss M is concerned, subject to any response from her or further information provided by her, there is insufficient evidence to say that the balance on her ledger is office monies. It will be treated as client account monies held for her.
A90. The Compensation Fund has shed some further light on the deduction on account of costs it made in the case of Mr S. The matter related to the release of a charge held by Mr S, where the Compensation Fund were of the view that the chargor was to pay the legal costs. The sum of £616.88 was paid over and above the amount required to release the charge, which the Compensation Fund considered to be evidence that the chargor must have been notified of the legal costs incurred as being £616.88. SAR 1998, r. 19(2), does allow for written notification of the costs incurred to be sent or given to the paying party as opposed to the client, and this may be a case where, even without evidence of a bill having been raised and sent, rule 19(2) can be considered to have been complied with and the balance of £616.88 should be treated as having been office money at the time of the intervention.
A91. The question of unbilled costs arises in respect of ledgers where there has been no Compensation Fund involvement. For example, in Biebuyck Solicitors, the ledger of Mr G shows a credit balance of £115. However, Mr G has returned a claim form stating that his claim was settled and that no money was owing to him and that Mr Biebuyck had deducted his fees from his claim. Notwithstanding the fact that Mr Biebuyck appears not to be attempting to assert any claim to such monies, in the light of Mr G's comments, the Law Society takes the view that it is reasonable and proportionate to treat the balance of £115 as office money at the time of the intervention.
H Allocation of a deficit in trust funds
A92. I have dealt in the judgment with the legal aspects of distribution where there are deficits, and I set out here the Law Society's evidence.
A93. The Law Society does not presume that the most applicable evidential presumptive rule will be the pro rata rule. The case of the practices of Mr Zoi is an unusual case, but a good example of a case in which the accountants reconstructing the solicitor's accounts identified a situation in which the rule in Clayton's Case would be more apt on the specific facts of that case.
A94. From an analysis of the bank statements immediately prior to the intervention date, it became clear that one of Mr Zoi's client accounts (the one with the largest amount of money in) had gone overdrawn shortly before the intervention. Once an account is overdrawn, the money that had been deposited therein has been dissipated and, should the account go back into credit at a later date, the credit balance is clearly created by new money and not the money which was originally deposited in the account (unless it can be shown that the "new money" represents the traceable proceeds of the money originally deposited in the account and then dissipated): Bishopsgate Investment Management Ltd v Homan [1995] 1 WLR 31.
A95. The fact that the client account had become overdrawn less than a month prior to the intervention gave the accountants a much narrower window to survey and in which to assess all the payments coming in and out of the client account in those few days. It was also thought to render consideration of deposits made into the account prior to the point in time at which it became overdrawn more or less academic.
A96. Moreover, it became clear from the bank statements that a substantial proportion of the trust funds had been paid into the client account just 3 days prior to the intervention, and that there had only been one relatively small payment out of the account after that receipt. The sum of £19,300 was received from PKP French solicitors on behalf of Mr M on June 11, 2002, 3 days prior to the intervention on June 14, 2002. On June 14, 2002 a cheque in the sum of £1,770 was paid out from the client account. Compensation Fund information revealed that it was paid out on behalf of Mr M. There were no payments out of the client account other than this one payment after receipt of the sum of £19,300. Thus, clearly, the sum of £17,530 remained in the account of the money paid in on behalf of Mr M.
A97. The application of a last in-last out rule does seem more appropriate in this case, and, on that basis, the sum of £17,480 will be paid to the Compensation Fund, since it paid a grant to Mr M for this amount on account of the monies deposited in the Zoi & Co client account at the date of intervention. The balance of £50 may be paid to Mr M, subject to the investigation concerning the sum of money paid to Mr A by the Compensation Fund, which was also supposed to relate to the sum of money received on behalf of Mr M.
A98. The remaining funds in the Zoi & Co client account will also be dealt with on a last in-last out basis; however, this is the subject of some further investigation, as a result of recent information provided by Mr Zoi which might shed a little more light on sums that were previously unidentifiable.
A99. I accept that the Law Society's approach of determining entitlement to the funds vested in it, having regard to any deficiencies in the client account at the date of the intervention, and the private trust law principles of allocating deficiencies between beneficiaries to deficient mixed trust fund, is a rational approach. If it were a private law trustee, I would have approved the pro rata method of allocating loss in Biebuyck Solicitors and Dixon & Co and the application of the rule in Clayton's Case in Zoi & Co.
I Advertisement
A100. In cases where private law trustees are concerned as to whether or not they have sufficiently identified all of the beneficiaries of their trust, they can obtain some protection under section 27 of the Trustee Act 1925 by giving notice by advertisement in the Gazette. This provision only applies to trustees for sale of personal property as opposed to all trustees of personal property. The Law Society is a trustee of personal property, but not a trustee for sale of personal property.
A101. The Law Society has carried out an advertising campaign which mirrors the requirements of section 27. Advertisements have been placed both in the Gazette and in newspapers circulating in the area where the majority of the solicitor's known clients were located; this being the best equivalent to land comprising the trust property, as provided for in section 27.
A102. In all of these cases, the advertisements have been repeated in a manner which would not have been required under section 27. This has been part of doing everything possible in the context of these test cases and goes beyond what the Law Society would consider, in general, to be proportionate. It has served to highlight how, even deploying unrestricted resources and imposing no limit upon the steps taken in the name of proportionality, results may not be forthcoming. In general, the advertisements have produced only a handful of responses at best.
A103. I accept that the use of the advertising campaign is a factor to be taken into account in demonstrating that the Law Society has adopted a rational approach to its exercise of its power to determine entitlement to the funds vested in it under Paragraph 6 or, if it were a private law trustee, in demonstrating that the decisions reached by the Law Society could be approved as a proper discharge of the Law Society's obligation to ascertain beneficial entitlement to the trust funds.
J Contacting persons entitled to funds: £75 limit
A104. The Law Society adopts various methods for contacting persons who might be entitled to a share in the funds. Advertising, described above, serves not only as a mechanism of identifying entitlement for the Law Society as a result of any information that it obtains following the advertising campaign, but also as a method of alerting those who have been identified as entitled to a share in the funds to the possible existence of their rights to claim against the funds.
A105. All clients with live matters should have already been contacted by the intervention agent at the date of intervention. The Law Society has now adopted an approach of only writing again to those clients with ledgers recording over £75 in the client account at the date of intervention.
A106. The cost of the steps which are involved in writing to a client, where up-to-date contact details are known, and then processing any response and making any payment that might be due once the response has been processed are estimated by the Law Society to be on average £233. These costs will be increased where the file has to be requested from Law Society archives, or from a solicitor to whom it was released, in order that contact details can be obtained.
A107. Substantial costs will already have been incurred in reconciling the accounts, verifying them if possible, compiling a Best List and resolving all of the uncertainties arising as a result of compiling that Best List, ascertaining any shortfall, deciding how to allocate that shortfall and advertising. All of these costs have to be incurred before it can be determined to what any one client who deposited money in the general client account might be entitled and, therefore, before the stage is reached when a client can be written to.
A108. Moreover, in cases of shortfall, a client may have a ledger balance in credit with the sum of £75 but, if loss is allocated on a pro rata basis, his or her entitlement to funds may be considerably less. For example, in Dixon & Co, a client such as Miss D who has a ledger balance of £70.50 will only be entitled to £10.64 out of the funds vested in the Law Society and a client such as Miss M who has a ledger balance of £84.52 will only be entitled to £12.75 out of those funds. To incur, say, between £82 and £233 worth of costs, on top of substantial costs that have already been incurred, in order to be able to effect a distribution of £10.74 or £12.75 is, in the Law Society's view, disproportionate. In many cases, it may not be known, until the letter is written and sent, whether or not the contact details are up–to-date for the client. If not up-to-date, the costs of tracing that client will increase the costs of distribution of whatever sums that client is entitled to, and the costs of sending the letter will have been incurred with no success in effecting a distribution.
A109. In the case of Biebuck Solicitors, Mr S made an application to the Compensation Fund for a grant of £50, but was rejected since he could not demonstrate hardship as a consequence of the failure of Biebuyck Solicitors to account for money to him.
A110. On the basis that Mr S had a ledger in credit for the sum of £50, the amount he would receive on a pro rata distribution of the funds would be in the order of £30, given the shortfall in the client account at the date of the intervention. The Compensation Fund has said that it has Mr S's address as at April 24, 2003, but that address dates back over two and a half years and it may no longer be up–to-date. The only way in which the Law Society would know whether or not it is, would be if a letter were sent, by which time the costs (which would certainly exceed £30) would have been incurred, possibly in vain.
A111. In these circumstances the Law Society submits that it is rational (i) for the Law Society to apply, as a general current approach, a limit of £75 on a client ledger, less than which it will not write again to clients in addition to the letter that should have been written at the time of the intervention, whilst (ii) recognising that there may always be particular cases which merit not following the general approach. If it were a private law trustee, that would be a proper discharge of its obligation to contact beneficiaries and inform them of the trust.
A112. If a client comes forward, perhaps in response to the earlier letter written by the intervention agent or having seen the advertisement or having contacted the Compensation Fund, and requests distribution of what he or she is entitled to, the Law Society is likely to effect a distribution, even though the costs incurred in doing so may exceed the amount being distributed. This also means that, should the client come forward and approach the Compensation Fund seeking a grant from the Compensation Fund, he or she could be referred on to the Law Society, in its capacity as trustee under paragraph 6.
A113. Where contact details or up-to-date contact details are not available for clients who might be entitled to substantial amounts, the Law Society considers the use of tracing agents. In the Law Society's experience, the effectiveness of using tracing agents has not been high, and is extremely dependent on the amount of information available for the client being traced. The amount of money invested in tracing also affects the effectiveness of the tracing exercise, and the amount of money that can be spent proportionately and reasonably is directly affected by the value of the ledger balance. A guideline level of £500 has been adopted now above which tracing will be considered by the Law Society. A flexible approach has been adopted so that, in Dixon & Co, where the shortfall was considerable, the level of £500 was applied as referable to the amount to be distributed to those entitled as opposed to their ledger balances.
A114. I accept that this is a rational approach.
K Disputes between beneficiaries
A115. There may be situations where proper determination of entitlement is outside the bounds of what it can achieve from the material available to it e.g. the solicitor's books and records and accounting materials. Entitlement may well depend on factual and evidential matters in dispute between two would-be beneficiaries. The name on a client ledger list may not always reveal what dealings there may have been with the entitlement to the money recorded on that ledger. In such a situation, the Law Society may ask for directions as trustee.
L Distribution
A116. Many balances left on client ledgers are small balances and swiftly dwarfed by the costs even of locating the client file, finding a current address for the client and writing to the client in an attempt to notify the client of the trust and the existence of his or her possible claim to a share in the trust funds. These costs are increased where, as often is the case, repeat letters have to be sent to the client chasing the client for a response to the initial letter and/or attempts have to be made to find an up-to-date contact address for the client by means of tracing agents if necessary.
A117. Ordinarily, a private law trustee would exert a right to reimbursement for the expenses incurred in administering the trust, recoverable from the trust fund itself: Trustee Act 2000, section 31(1). Exercising the right to reimbursement against the trust fund itself, in the case of a private law trustee, acts as natural barrier to carrying out exhaustive disproportionate attempts to locate and contact beneficiaries who have disappeared. Since the Law Society's own funds are being expended in determining beneficial entitlement to these trusts and effecting a distribution, the natural barrier against disproportionate enquiries into the whereabouts of beneficiaries is not present, albeit that the Law Society does not have inexhaustible funds and is funded by the profession itself.
A118. The Law Society is mindful of the desirability of ensuring speedy distribution to those who have been determined as entitled to funds. To that end, the Law Society has formulated an approach of interim distribution, which involves distributing to an identified person the minimum to which on any view he must be entitled, even were outstanding matters resolved eventually by the Law Society wholly contrary to the interests of that particular person.
A119. Although interim distributions will only take place where the Law Society is confident of the minimum entitlement of the person to whom it is proposing to effect an interim distribution, it is possible for there to be others entitled to the funds of whom the Law Society is unaware, given, for example, the fact that investigations are ongoing at the time of an interim distribution. Accordingly, recipients of an interim distribution will usually be asked to give undertakings to repay any amount, subsequently determined to have been overpaid in the interim distribution. The reality is that the most common recipient of an interim distribution is likely to be the Compensation Fund, since the Compensation Fund is often entitled to the largest proportion of the funds, by way of subrogation. Whereas, for the purposes of the interim distribution, resolving uncertainties against a particular individual (e.g. presuming that that individual bears the entire shortfall in funds by himself) would often eliminate the entitlement of an individual who was not the Compensation Fund, this is often not so for the Compensation Fund, because of the size of its entitlement.
A120. Where there is evidence of potential discrepancies between additional information (more likely than not provided by the Compensation Fund) and the ledger balances held by the Law Society in its capacity as trustee under paragraph 6, and whilst investigation into those discrepancies is ongoing, the balance that reflects the least favourable distribution as far as concerns the recipient of the interim distribution will be used in calculating the distribution. To calculate entitlement based on a possible higher ledger balance for the recipient would risk overpaying. It may be correct to calculate the overall claims to funds using the higher ledger balance in order that the potential overall claim is as high as possible, whilst the calculation of the entitlement of the individual to a share in the funds is calculated using the lower of the two possible ledger balances to reduce the risk of overpayment. The principles on which interim distributions are to be made is the subject of discussion between the Compensation Fund and the Law Society. In the case of Biebuyck Solicitors, Mrs N was the beneficiary of a trust; from evidence supplied by the trustee the balance of the trust funds at the time of the intervention should have been £194,000, but the Best List indicated a ledger balance of £164,000. The shortfall of £30,000 indicates misappropriation, or at least erroneous debits. Whilst further investigation is ongoing, the most prudent course would be to calculate an interim distribution using the higher value of her ledger for calculation of the total potential claims on the funds so that that figure is in the order of £370,000 as opposed to £340,000, whilst using the lower balance to calculate the Compensation Fund's entitlement to funds by way of subrogation to her ledger, so that that figure is in the order of £164,000 as opposed to £194,000. An alternative would be to rely on the lower balance for both the calculation of the total potential claims on the funds, and, therefore, the shortfall, and for the Compensation Fund's entitlement to funds by way of subrogation to that ledger balance.
A121. The standard claim form used to date has included an undertaking in the following form:
"I hereby formally confirm that I am entitled to the sum claimed and acknowledge that any payment I receive will be made in reliance upon my confirmation.
In the event that it transpires that I am not entitled to all or part of any sum paid to me, I undertake to return that sum to The Law Society within seven days of notification."
A122. The intention has been for undertakings to be given in both the interim and final distribution contexts. This standard form is not limited in terms of time.
A123. The Law Society has considered whether to ask, as an extreme precaution, for an undertaking from persons to whom distribution is effected, even if the Law Society is held only to be amenable to judicial review. The undertaking would guard against the remote possibility of judicial review of the Law Society's determination as to entitlement. However, the Law Society regards guarding against such a remote possibility in this way (save in unusual cases) as unattractive and unlikely to achieve a better or fairer solution overall than not seeking the undertaking, and paying the wronged person who emerges later claiming an entitlement to funds.
A124. I see no objection to the Law Society effecting distribution to those it has determined are entitled or identified as entitled, without any further retention or other security save for that which has been mentioned above.
M Retention of the undistributed sums as reimbursement of the Law Society's properly incurred costs in determining entitlement to the funds and effecting distribution of the funds
A125. I have dealt with this in principle in the judgment. I set out here the Law Society's evidence.
A126. In Zoi & Co, once all the funds have been distributed to those who can be identified as entitled to a share in the funds, there will remain an unidentified surplus of £6,075.11, and it is possible that that unidentified surplus may be greater. This unidentified surplus is unidentified in the sense of there not even being names of clients to whom the funds might be payable.
A127. In Dixon & Co, potential entitlement to the funds far exceeds the funds. The shortfall in Dixon & Co in the client account at the time of the intervention was considerable and calculated at the time of the Law Society's original evidence as £250,181.31. Therefore, any undistributed surplus in this case would not arise as a result of an inability to identify those entitled to the funds. It might well arise, though, when distribution is effected. Clients may well have moved since the intervention in March 2002 and there may be no up-to-date address or contact details for some clients. Other clients have a ledger balance under £75 in credit and no further attempts would be made to contact them for the reasons explained above, given the considerable costs involved, the extremely small amounts that would be distributable to them and the amount of work that has already been done in Dixon & Co in compiling a Best List and in notifying clients by way of advertisement etc. In Dixon & Co the agent has confirmed that all clients whose files were uplifted at the time of the intervention were written to, regardless of whether their matter was a finished or current matter. The number of ledgers with balances under £75 are 28, with balances ranging from £3.50 to £70.50 and a total value of £1,106.45. Bearing in mind the amount of shortfall in the Dixon & Co client account at the time of the intervention, this is in fact only £160.39 of the funds to be distributed in Dixon & Co. This would be the undistributable surplus in Dixon & Co solely attributable to the application of limit of £75 under which no further letter would be sent to the client. Moreover, if any of the clients with one of the small balances in credit approached the Law Society, perhaps in response to the advertisement, or the letter from the intervention agent, or information from the Compensation Fund, their entitlement would be likely to be distributed to them, thereby reducing the undistributed surplus.
A128. On the current available evidence, the amount of money which will remain undistributed on ledgers over £75, as a result of the absence of contact details or response from the person entitled to the funds is estimated to be £1,122.92.
A129. The Law Society has recovered its costs of intervention from solicitors in approximately 6 to 10 cases each year; for example, in 2004, having incurred the sum of £5,086,591 in intervention costs, the Law Society recovered £960,681.
A130. In some cases, such as Ahmed & Co and Zoi, all reasonably and proportionately identifiable and contactable beneficiaries have received the most they were recorded as entitled to at the time of the intervention in the solicitor's records. In Ahmed & Co, the practice monies were intact and, therefore, all those who could reasonably and proportionately be found received all that they were recorded as entitled to at the time of the intervention. In Zoi, once all reasonably and proportionately identifiable and locatable persons have received that to which they appear to be entitled there remains a surplus for which there are no known beneficiaries.
A131. However, in other cases, such as Dixon & Co and Biebuyck Solicitors, the practice monies were not intact and there was a shortfall at the time of the intervention. In determining entitlement, the Law Society has considered and taken into account private law trust methods of allocating deficiencies in trust funds as between beneficiaries of a mixed fund, and arrived, in both, at a pro rata method of allocation of loss. The entitlement of individuals to the funds in the Law Society's hands is their pro rata entitlement. Once they receive their pro rata entitlement, those persons will have received their full entitlement to the funds in the Law Society's hands. Although this is the case, if it transpires that there is a surplus after distribution in such cases, an alternative way of dealing with the surplus might be to distribute a second amount to those who have already participated in the initial distribution, pro rata to the amount they are recorded as having deposited with the solicitor at the time of the intervention.
A132. The disadvantages of this approach are that to do so may well be, in some cases, disproportionate, given the small amounts of surplus there may be and the costs of effecting a second distribution. Dixon & Co is a good example of this. More importantly, in dealing with any surplus, there need to be safeguards to protect any late-emerging persons, who have been identified by the Law Society as entitled to the money, but who were not reasonably and proportionately contactable by the Law Society at the time of the initial distribution. It would be far harder to ensure that a late-emerging person would be paid his entitlement, if the surplus (which was not distributed in the initial distribution) were distributed in a second wave of distribution to those who had received their entitlement already in the initial distribution. If the surplus is used to reimburse the Law Society for its costs incurred under paragraph 6, that could be underwritten by an undertaking given by the Law Society to repay the relevant amount of money to such a late-emerging person. The Law Society considers that such an undertaking should be confined (i) to one year and (ii) to those who had been previously identified as entitled to a share of the funds but were not traceable or contactable by the Law Society at the time of distribution.