QUEEN'S BENCH DIVISION
ADMINISTRATIVE COURT
Strand, London, WC2A 2LL |
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B e f o r e :
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Derek Moss |
Claimant |
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- and - |
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Royal Borough of Kingston Upon Thames |
Defendant |
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Mr Ranjit Bhose QC and Ms Ruchi Parekh (instructed by South London Legal Partnership) for the Defendant
Hearing dates: 16 - 17 March 2021
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Crown Copyright ©
The Hon. Mrs Justice Thornton:
Introduction
"(1) At each audit of accounts under this Act…any persons interested or any journalist may—
(a) inspect the accounting records for the financial year to which the audit relates and all books, deeds, contracts, bills, vouchers, receipts and other documents relating to those records, …"
"My team estimate they have spent over 72 hours of their time collating the information you requested to inspect already and a considerable amount of time has also been spent by colleagues in other departments in gathering information. The Council estimates that it will take substantially in excess of 18 hours to determine appropriate material and locate, retrieve and extract the further information requested. Accordingly, the request will not be processed further."
The legislative history of the right to inspect accounting records
The Local Audit and Accountability Act 2014 (LAAA 2014)
Basic concepts and requirements
"(2) records that are sufficient—
(a) to show and explain the relevant authority's transactions,
(b) to disclose at any time, with reasonable accuracy, the financial position of the authority at that time, and
(c) to enable the authority to ensure that any statements of accounts required to be prepared by the authority comply with the requirements imposed by or under this Act. (s3(2))."
The conduct of an audit
"(1) …must, by examination of the accounts and otherwise, be satisfied—
(a) that the accounts comply with the requirements of the enactments that apply to them,
(b) that proper practices have been observed in the preparation of the statement of accounts, and that the statement presents a true and fair view, and
(c) that the authority has made proper arrangements for securing economy, efficiency and effectiveness in its use of resources."
Public rights of inspection
a. the statement of accounts prepared by the relevant authority;
b. the local auditor's certificate that the audit of the authority's accounts has been completed;
c. the local auditor's opinion on the statement of accounts;
d. any public interest report relating to the authority or any entity connected with it; and
e. any recommendation relating to the authority or an entity connected with it.
"(1) At each audit of accounts under this Act, other than an audit of accounts of a health service body, any persons interested or any journalist may—
(a) inspect the accounting records for the financial year to which the audit relates and all books, deeds, contracts, bills, vouchers, receipts and other documents relating to those records, and
(b) make copies of all or any part of those records or documents.
(1A) In subsection (1) "journalist" means any person who produces for publication journalistic material (whether paid to do so or otherwise).
(2) At the request of a local government elector for any area to which the accounts relate, the local auditor must give the elector, or any representative of the elector, an opportunity to question the auditor about the accounting records.
(3) The local auditor's reasonable costs of complying with subsection (2) are recoverable from the relevant authority to which the accounts relate.
(4) This section does not entitle a person—
(a) to inspect or copy any part of any record or document containing information which is protected on the grounds of commercial confidentiality, or
(b) to require any such information to be disclosed in answer to any question.
(5) Information is protected on the grounds of commercial confidentiality if—
(a) its disclosure would prejudice commercial confidentiality, and
(b) there is no overriding public interest in favour of its disclosure.
(6) This section does not entitle a person—
(a) to inspect or copy any part of any record or document containing personal information, or
(b) to require any personal information to be disclosed in answer to any question.
(7) Information is personal information if it identifies a particular individual or enables a particular individual to be identified…"
The right to raise an objection
"4) The local auditor may decide not to consider the objection if, in particular, the auditor thinks that –
...
(b) the cost of the auditor considering the objection would be disproportionate to the sums to which the objection relates,
...
(5) subsection (4)(b) does not entitle the local auditor to refuse to consider an objection which the auditor thinks might disclose serious concerns about how the relevant authority is managed or led.
...
(7) The local auditor's reasonable costs of exercising functions under this section are recoverable from the relevant authority."
The Accounts and Audit Regulations 2015
"(3) The accounting records must, in particular, contain—
(a) entries from day to day of all sums of money received and expended by the authority and the matters to which its income and expenditure or receipts and payments relate…"
"(1) Any rights of objection, inspection and questioning of the local auditor conferred by sections 26 and 27 of the Act may only be exercised within a single period of 30 working days.
(2) The period referred to in paragraph (1) starts with the day on which the period for the exercise of public rights is treated as having been commenced in accordance with regulation 15(3).
(3) During the period for the exercise of public rights a relevant authority must make the documents referred to in section 26(1) of the Act available for inspection on reasonable notice at all reasonable times."
Factual Background
Accounts and auditing process
Housing revenue and expenditure
Chronology of events
"any person interested may on reasonable notice and by prior arrangement may inspect and make copies of the accounts of the above named Council for the year ended 31 March 2019 and all books, deeds, contracts, bills, vouchers and receipts, except as provided for in section 26(4) to 26(6) of the Local Audit and Accountability Act 2014 in relation to commercially confidential and personal information. The accounts and other documents will be available for inspection at the offices at which they are normally kept. Application should be made at the address below…."
The Claimant's request dated 5 June 2019
"I wish to exercise my rights to audit the council's accounts in accordance with Section 26 of the Local Audit and Accountability Act 2014.
I wish to inspect the accounts on Wednesday 12 June and Thursday 13 June 2019.
The items I am particularly interested in viewing are any documents relating to the Housing Revenue Account, Estate Regeneration, Better Homes, the Community Benefit Society and the New housing Model, including the following:
- Invoices;
- Executed contract together with any variations issued in relation to any invoices;
- Purchase Order together with any variations issued;
- All necessary back up calculations to demonstrate the invoice value;
- Contract monitoring reports;
Specifically but not limited to anything which relates to the following:
1. payments to 31Ten Consulting Argus Software (UK), Ark Consultancy, Axis Europe, Blakes Surveyors, BNP Paribas, Countryside Properties, Davies Bell Associates, Electoral Reform Services, Fothergill & Company, Hammond Clarke, Hays Specialist Recruitment, Devonshires, IRG Advisors, Mears, Mitie Property Services (UK), Newman Francis, One Norbiton, Philip Pank Partnership, Pinnacle Group, PPCR, Richmond Housing Partnership, Savills Commercial, Sawyer Fielding, Shoosmiths, United Living (South), Vikingston Minibus Hire, Whatever Design Ltd;
2. any other expenditure associated with the Estate Regeneration programme, including property purchases on or around Cambridge Road Estate; costs incurred in preparing the tender for the joint venture contract and any other costs relating ot the tendering/bidding/procurement process, including the 'Meet the Bidders' day on 30 June 2018;
3. payments to consultants, including the Lead Housing Consultant, or related companies;
4. payments to third parties for temporary accommodation, including nightly paid or B&B. These include Apex Housing Solutions, Adam Hotel Management, Ada, Hotels UK, Assetgrove Lettings, Christopher house (London), Crystal & Co, Cyberstyle Lettings, Denham International, Ehomes and Shelters, Elderflower Estate, Euro Hotels, Housing Action Management, Link Estates, London Hounslow Hotel, London Property On Line, London Southwark Hotel, London Wembley Central Hotel, Management T/A Fastmove Properties, Sittara, YMCA St Pauls Group.
I will probably need copies of all of these documents, so you may wish to just prepare copies ready for me to collect. After inspecting them at home I may need to request to see further documents.
Can you please confirm by close of business on Monday 10 June that the documents requested will be available on the dates listed and provide me with the contact details of the person I need to see when I arrive at the council's offices."
Request 1 – Payments to the 28 businesses listed in the letter.
Request 2 – Expenditure on estate regeneration (i.e. for capital expenditure on Part II Housing Act 1985 stock).
Request 3 – Payments to consultants.
Request 4 – Payments to third parties for temporary accommodation (i.e. bed and breakfast accommodation or private sector leasing (PSL)).
Request 5 – Relevant contracts and purchase orders.
Correspondence between the Claimant and the Council: 7 – 13 June 2019
"In regards to the B&B and PSL invoices, I believe it is in the public interest that residents have access to these records, as we need to be able to see how much the Council is paying for each unit of accommodation and what type of accommodation it is and its location in order to access whether the Council is obtaining value for money, which is the purpose of the Local Audit and Accountability Act 2014. Therefore I believe the public interest outweighs any data protection concerns in respect of these records but the public interest can probably be served by providing these records with the tenants' names redacted, thus avoiding any need to weigh the public interest against data protection."
Inspection at the Council's offices on 13 June 2019
Request 1 (payments to 28 businesses): Payments to 20 of the 28 businesses were provided. There had been no transactions in relation to four of the businesses. The invoices for the remaining four businesses were withheld because "details of individuals [were] included in the invoices".
Request 2 (Estate regeneration expenditure): a schedule was provided listing property purchases and detailing address, price, features of the property and date along with a list of other expenditure, invoices and miscellaneous catering expenses.
Request 3 (payments to consultants): The documents were withheld because personal details were mentioned on invoices.
Request 4 (payments for temporary accommodation): Documents were withheld for the same reason.
Request 5 (contracts and purchase orders): Not provided.
Correspondence between 20 June – 5 July 2019
"Thank you for the additional invoices. Regarding the redactions, I accept that it is reasonable to redact personal addresses and phone numbers and bank account details. I have no issue with you redacting work e-mail addresses and phone numbers either and whilst it seems rather unnecessary to redact the names of the council o?cers or the sta? at the contractors whom the invoices are addressed to, I don't really care about that.
However in some cases you have redacted details that I need to see. As you know, the purpose of the Local Audit and Accountability Act 2014 is to allow residents to inspect the accounts so that they can identify anything they might wish to raise questions or objections about with the external auditor. I clearly can't identify any potential concerns if I have been prevented from inspecting the contracts and the relevant details on the associated invoices, which the Act gives me the right to inspect.
With the Ark Consultancy invoice at p.11 of your PDF you have redacted the line above "Property Development & Regeneration". Even if this identi?es the consultant whom the Council paid to carry out this work this is relevant information that I need to know as it may have a bearing on the value for money of the payments or identify a con?ict of interest. The information redacted under Qty and Rate columns is also relevant to that question, as the hourly rate charged by the consultant and the number of hours he was paid for could clearly have a bearing on whether this payment was value for money
…
So for all of the above, I need you to unredact these details and provide the contracts which relate to these payments..."
"The information we redacted from the invoices are all confidential information, either personal or information that has been deemed commercially sensitive. This is in line with the requirements of the Act."
"The Act doesn't permit you to just say "this is commercially con?dential so we're not releasing it". S26(5) of the Act speci?es that you can only withhold information on the grounds of commercial con?dentiality if there is no overriding public interest in favour of its disclosure. There's no evidence that you've considered the public interest arguments in favour of disclosure at all before deciding to withhold this information.
The public interest requires that this information be provided because:
a) the Local Audit and Accountability Act 2014 gives residents the right to inspect the accounts and if they identify anything that raises any concerns, including about value for money or unlawfulness, to raise questions or objections about those concerns with the external auditor. I clearly can't identify any potential concerns about the payments to Ark, Hammond Clarke, Hays and Odgers Interm when all the details showing what the payments were for have been redacted;
b) it is in the public interest that residents can see exactly what the Council is paying various companies for and I cannot share this information with them unless you provide it, as you have a monopoly on it;
c) it serves the public interest to make this information available to residents to facilitate public debate about the Council's spending decisions."
The Council's decision dated 9 July 2019
"The council has considered the public interest in redacting personal data and individual rates from invoices. The council considers that to disclose the personal data of individuals and their roles would be a breach of General Data Protection Regulations (GDPR). The council considers that to publish the breakdown of spend on invoices at the level you have requested would provide commercially confidential information of third parties. The council has sought to be open and transparent by providing you with the redacted invoices which show the supplier and total spend details for your review.
Whilst I recognise that there is no time limit set aside for the inspection of accounts process there is a processing time limit for Freedom of Information (FOI) requests which is set at 18 hours. Section 12 of the Freedom of Information Act 2000 makes provision for public authorities to refuse requests for information where the cost of dealing with them would exceed the appropriate limit which, for local government, is set at £450. This represents the estimated cost of one person spending 18 hours at £25 per hour in determining whether the Council holds the information requested, locating the information or documents containing the information, retrieving the information or documents and extracting the information from any document (including editing).
My team estimate they have spent over 72 hours of their time collating the information you requested to inspect already and a considerable amount of time has also been spent by colleagues in other departments in gathering information.
The Council estimates that it will take substantially in excess of 18 hours to determine appropriate material and locate, retrieve and extract the further information requested. Accordingly, the request will not be processed further."
12 July 2019: Objections to the auditor and closure of the inspection window
"1) RBK signed a contract with Electoral Reform Services (ERS) in February 2019 to conduct the Cambridge Road Estate (CRE) regeneration ballot later this year. The report from the Strategic Housing and Planning (SHaP) Committee meeting on 19 March 2019 (attachment 2) confirms at para. 21 that ERS had been appointed some time before that meeting and at para. 40 – 41 that they had been advising [Royal Borough of Kingston] RBK on the wording of the ballot question. At para. 61 the report says that ERA contract is worth around £20,000 and the separate contract for legal advice (awarded to Devonshires Solicitors) is worth around £30,000. The latter is included in the list of 'Contracts over £5,000' published here https://data.kingston.gov.uk/transparency-code/ but the ERS contract is not.
In June 2018 I obtained a quote from ERS to ballot the residents of CRE (attachment 3). As you can see, it covers balloting 1,370 individuals in one constituency, with two resolutions/questions and multiple response channels (Post, Online, Telephone and Text) and all material and postage costs and comes in well under £5,000. This quote is commercially sensitive and I was asked by ERS not to publish it (and thus I would ask you to avoid specifying the exact amount in any document you might publish) but they allowed me to share it with RBK/councillors and it is in the public interest that I share it with you to enable you to audit the accounts, as it shows that RBK have agreed to pay over four times more than they needed to pay for this service. As RBK has unlawfully prevented me from inspecting the contract I cannot be sure exactly what ERS has been contracted to do but it is hard to imagine what additional services they might be providing that would justify quadrupling their fee for conducting a ballot.
Therefore I object to RBK's failure to include this contract in the published data and submit that its decision to incur this expenditure is unlawful and ask that you apply to the courts for a declaration to that effect, as it is wholly unreasonable or irrational for RBK to pay over four times more than necessary, especially when I had shared the quote ERS gave me with them and thus they knew what a reasonable fee would be.
…
3) As the invoices for Shoosmiths show (attachment 5), RBK has a long-standing contract with them to "provide comprehensive legal advice on all aspects of Cambridge Road Estate Regeneration programme" (emphasis added) worth £340,000+VAT. Thus there should be no need for it to spend a further £30,400 instructing Devonshire Solicitors to provide legal advice about the CRE regeneration ballot and the fact it has done so is financially irresponsible.
Therefore I object to this unnecessary expenditure as it raises questions about RBK's arrangements for securing value for money and ask that you issue a report in the public interest addressing this.
4) The accounts contain the following entry
28/03/2019 ARK CONSULTANCY LTD,LEGAL AND PROFESSIONAL SERVICES,Agency Staff- Other,HEAD OF HOUSING,Direct Employee Expenses,Agency Staff – Other,0.00,"15,023.75"
Which shows that the Head of Housing was recruited or head-hunted by Ark Consultancy.
The list of "Contracts over £5,000" for January to March 2019 show that Ark Consultancy was also awarded a contract worth £462,000 running from 7 January 2019 to 6 January 2022 for "Consultancy services to provide strategic leadership and delivery to achieve effective HRA Business and Financial Planning. Making best use of HRA housing assets and managing homes effectively."
I object to both these items of expenditure and submit that it is unlawful for RBK to award a valuable contract to a company to advise it on what it should do with its HRA housing assets whilst also allowing the same company to select, or have any input in selecting, the Head of Housing who they will be effectively working for and advising. This situation will at least give rise to suspicions that Ark Consultancy has been afforded an unreasonable amount of power to influence what happens with the HRA assets and that this puts it in a position where it could easily take advantage of this power to benefit itself and RBK has a responsibility to protect against such possibilities by ensuring it doesn't create any conflicts of interest when awarding contracts."
6 September 2019: Issue of audit opinion
The Council's evidence
"I have dealt with similar requests the previous year from Mr Moss and at least 3 other requests from other local electors over the past two years. These requests have been large and wide ranging, far exceeding the typical use of the rights under this Act that other local authorities receive both in volume and complexity."
"The remaining contract documentation that was not provided is difficult to locate due to its age and the staff turnover that has occurred in this period since contracts were let. Providing the contracts would have taken approximately two weeks to locate, extract, redact and review the requested information".
"Excluding the temporary accommodation invoices which Mr Moss agreed to receive just a sample of, the remaining documents that were not provided to Mr Moss were largely contracts or supporting documentation such as tender submissions. These contracts are agreements between the Council and its suppliers and not between the Council and the public at large. A public contracts register is available which includes name, duration, purpose and estimated value of contracts the Council has let. The more detailed information contained within the contracts themselves will specify the terms under which goods or services are supplied and the payments that will be made in return which we would deem to be commercially confidential, as would the Council's suppliers.
There is usually competition for the award of a contract and each bidder works on the basis of the information being provided being held by the Council confidentially. To make this information public, makes it available to suppliers' competitors and therefore reduces competition within the market. It would also be likely to reduce trust between the Council and its suppliers if it was perceived that confidential information would be disclosed and potentially prejudice the terms the Council was offered in the future. We therefore consider that this information should be either withheld or redacted to protect commercial confidentiality."
"Since the time of Mr Moss' request however there has been staff turnover during the accounting period, including senior staff and unfortunately files were not always adequately handed over…"
"Furthermore it is clear that the request... did not primarily relate to the potential to object to the statement of accounts but instead relates to information gathering for the Defend Council Housing campaign. This calls into question the validity of the request to inspect the accounts as Mr Moss does not appear to be using it for its intended purpose...".
The Claimant's evidence in response
"I demonstrated during the chain of correspondence with the Defendant in respect of my s26(1) request that I was willing to reconsider the scope of my request in discussions with them. I showed that I was also able to confirm which documents and types of documents were priorities for me and which were not."
Submissions of the parties
Submissions on behalf of the Claimant
a) Statutory construction of s26 LAAA: it was unlawful for the Council to refuse to comply with the Claimant's request on the basis of the time it would take to respond to it. The LAAA regime has no such limit. There are plainly expressed parameters for inspection already within s.26, including the timetable for inspection and the available documents. A 'time to comply' provision would be contrary to the legislative history of the provision, which shows a longstanding concern that persons interested and electors should be freely able to inspect the documents relating to a Council's expenditure.
b) The Claimant's legitimate expectation as to the provision of the contracts: This is an alternative ground in the event that the Court finds it was lawful for the Council to refuse to comply with the request on grounds of the time involved. The Council made clear unambiguous representations to the Claimant that the contracts would be provided; in the notice to the public and in correspondence with the Claimant. The Claimant relied on the representations whilst the inspection 'clock' ran down and was only told the contracts were not to be provided three days before the inspection window closed.
c) Inadequate reasons for the redactions on the invoices: It was not clear from the Council's decision of 9 July 2019 whether the invoices were redacted on grounds of personal information or on grounds of commercial confidentiality. The Claimant had objected to the redactions and had explained why the public interest in disclosure outweighed commercial confidence. There was, accordingly, a particular duty on the Council to explain why it had rejected the Claimant's reasons. The further explanation provided in Ms Howard's witness statement of December 2019, which post-dated the decision, further exposed the inadequacy of the reasons in the decision letter because it suggested that the Council had failed to conduct the necessary public balancing exercise required to assess commercial confidentiality under section 26(5) LAAA.
Submissions on behalf of the Defendant
a) Statutory construction of section 26: Given the modern context of extensive accounting records in a digital age, it is highly unlikely that Parliament intended to confer a statutory right which entitles one particular individual to inspect each and every document within the scope of section 26(1) irrespective of the time taken to comply. The authority would need to undertake complex and potentially lengthy enquiries about redaction of personal and confidential information. This must all be done within the short 30 day inspection window. It is tantamount to requiring the authority to perform the impossible, unless an army of employees is required to undertake all the necessary inquiries and redactions. Accordingly, a proportionality test enabling the Council to take into account the likely time involved must be implied into section 26. A relevant authority may refuse to process a request where it rationally concludes that a request by a particular individual is disproportionate or manifestly unreasonable.
b) The Claimant's legitimate expectation as to the provision of the contracts: This is a novel and curious attempt to mount a substantive legitimate expectation challenge on the basis of several emails from the Council to the Claimant prior to the Council's decision. In any event the Council never made an unambiguous promise that the Claimant would get the contracts. The emails simply state that the Council is trying to pull contracts together and reviewing them.
c) Inadequate Reasons for the redactions on the invoices. There was no duty for the Council to give reasons but in any event the reasons given were adequate.
Discussion
The purpose and importance of the s26 right to inspect
"1.6 ..the auditor does have wider duties.. on aspects of public stewardship and the use to which resources have been put. The auditor carries out this work on behalf of the public and in the public interest.
" It is also clear ..that, as a matter of democratic accountability, electors, who have to pay the bills as ratepayers, and other persons interested …..have a role to play in assisting the auditor in his audit, perhaps from their own special local knowledge of people and events, or as a gadfly for the promotion of further inquiry (by representations, questioning or objection). If the auditor is the custodian of the public interest, the electors and other persons interested are the custodians of the custodian ….or at any rate his helpmates" ([2010] EWCA Civ 1214 at [125] (in relation to section 15 Audit Commission Act 1998 which was the predecessor of section 26 LAAA).
The gateways to the exercise of the section 26 right
a. Firstly; the right may be exercised by a 'person interested' or a journalist (section 26(1) LAAA). A 'person interested' includes electors but extends beyond them to all persons who might have a legitimate interest in the accounts or a 'real and close interest in a council's activities' (R(Veolia) v Nottinghamshire County Council [2010] EWCA Civ 1216 at [49] and HTV v Bristol City Council [2004] 1 WLR 2717 at [50]) (the "persons interested gateway").
b. Secondly; the right may only be exercised for a 30 day period during the audit process after the draft accounts have been prepared and before the audit has been completed by the auditor (s26(1) and Regulation 14) ("the timetable gateway").
Range of documents available for inspection
Exemptions
a. First, the right does not entitle a person to inspect or copy any part of a document containing information protected by commercial confidentiality. Information is protected by commercial confidentiality if its disclosure would prejudice commercial confidentiality and there is no overarching public interest in its disclosure (s26(4) & (5) LAAA).
b. Secondly, the right does not entitle a person to inspect or copy any part of a document that contains personal information. This exemption is not qualified on public interest grounds (s26(6))
The right to refuse to process a request on grounds of 'time to comply'
Legitimate expectation as to the provision of contracts
Inadequate reasons for the Council's decision to redact the invoices
"The information we redacted from the invoices are all confidential information, either personal or information that has been deemed commercially sensitive. This is in line with the requirements of the Act."
"The council has considered the public interest in redacting personal data and individual rates from invoices. The council considers that to disclose the personal data of individuals and their roles would be a breach of General Data Protection Regulations (GDPR). The council considers that to publish the breakdown of spend on invoices at the level you have requested would provide commercially confidential information of third parties. The council has sought to be open and transparent by providing you with the redacted invoices which show the supplier and total spend details for your review."
Conclusion and relief