QUEEN'S BENCH DIVISION
ADMINISTRATIVE COURT IN BIRMINGHAM
Priory Courts 33 Bull Street Birmingham |
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B e f o r e :
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THE QUEEN on the application of JANE SMITH |
Claimant |
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- and - |
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THE SECRETARY OF STATE FOR WORK AND PENSIONS |
Defendant |
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(Transcript of the Handed Down Judgment of
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Andrew Sharland (instructed by the Government Legal Department) for the Defendant
Hearing date: 28 July 2015
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Crown Copyright ©
Mr Justice Hickinbottom:
Introduction
The Law
"Subject to the provisions of this Act, a claimant is entitled to a [JSA] if he –
(a) is available for employment;
(b) has entered into a jobseeker's agreement which remains in force;
(c) is actively seeking employment…".
JSA is payable in respect of a week (section 1(3)).
"For the purposes of this Act, a person is actively seeking employment in any week if he takes in that week such steps as he can reasonably be expected to have to take in order to have the best prospects of securing employment."
Section 7(2) gives the Secretary of State power to make regulations "with respect to steps which it is reasonable, for the purposes of subsection (1), for a person to be expected to have to take in any week"; and as to circumstances to be taken into account in determining whether, in relation to steps taken by any person, the requirements of subsection (1) are satisfied in any week.
"For the purposes of section 7(1) (actively seeking employment) a person shall be expected to have to take more than two steps in any week unless taking one or two steps is all that is reasonable for that person to do in that week."
Regulation 18(2) sets out examples of steps that it may be reasonable for a person to be expected to have to take in any week, e.g. applications for employment, seeking information about employment, registration with an employment agency etc. Regulation 18(3) sets out circumstances that should be taken into account in determining whether, in relation to any steps taken by a person, the actively seeking work requirements of section 7(1) are met, e.g. the claimant's skills, experience and abilities, any physical or mental limitations, and the time that has elapsed since he was last in employment.
"(1) An agreement which is entered into by a claimant and an employment officer and which complies with the prescribed requirements in force at the time when the agreement is made is referred to in this Act as 'a jobseeker's agreement'.
(2) A jobseeker's agreement shall have effect only for the purposes of section 1.
(3) A jobseeker's agreement shall be in writing and be signed by both parties.
(4) A copy of the agreement shall be given to the claimant.
(5) An employment officer shall not enter into a jobseeker's agreement with a claimant unless, in the officer's opinion, the conditions mentioned in section 1(2)(a) and (c) would be satisfied with respect to the claimant if he were to comply with, or be treated as complying with, the proposed agreement…".
"(6) The employment officer may, and if asked to do so by the claimant shall forthwith, refer a proposed jobseeker's agreement to the Secretary of State for him to determine –
(a) whether, if the claimant concerned were to comply with the proposed agreement, he would satisfy –
(i) the condition mentioned in section 1(2)(a), or
(ii) the condition mentioned in section 1(2)(c); and
(b) whether it is reasonable to expect the claimant to have to comply with the proposed agreement.
(7) On a reference under subsection (6) the Secretary of State –
(a) shall, so far as practicable, dispose of it in accordance with this section before the end of the period of 14 days from the date of the reference;
(b) may give such directions, with respect to the terms on which the employment officer is to enter into a jobseeker's agreement with the claimant, as the Secretary of State considers appropriate;
(c) may direct that, if such conditions as he considers appropriate are satisfied, the proposed jobseeker's agreement is to be treated (if entered into) as having effect on such date, before it would otherwise have effect, as may be specified in the direction…".
"(e) the action which the claimant will take –
(i) to seek employment; and
(ii) to improve his prospects of finding employment.
(f) …
(g) a statement of the claimant's right –
(i) to have a proposed jobseeker's agreement referred to the Secretary of State
(ii) to seek revision or supersession of any determination of, or direction given by, the Secretary of State; and
(iii) to appeal to the First-tier Tribunal (Social Entitlement Chamber) against any determination of, or direction given by, the Secretary of State following a revision or supersession.
(h) … "
"(1) Regulations may make provision for or in connection with imposing on claimants in prescribed circumstances a requirement to participate in schemes of any prescribed description that are designed to assist them to obtain employment.
(2) Regulations under this section may, in particular, require participants to undertake work, or work-related activity, during any prescribed period with a view to improving their prospects of obtaining employment.
(3) In subsection (2) 'work-related activity', in relation to any person, means activity which makes it more likely that the person will obtain or remain in work or be able to do so.
…
(5) Regulations under this section may, in particular, make provision –
(a) for notifying participants of the requirement to participate in a scheme within subsection (l);
(b) for securing that participants are not required to meet the jobseeking conditions or are not required to meet such of those conditions as are specified in the regulations;
. . .
(10) In this section –
…
'participant', in relation to any time, means a person who is required at that time to participate in a scheme within subsection (1)".
Section 35 provides that "prescribed" here means "specified in or determined in accordance with regulations".
"'The Enterprise, Skills and Enterprise Scheme' ['the ESE Scheme'] means a scheme within section 17A (schemes for assisting persons to obtain employment: 'work for your benefit' schemes etc) of the [1995] Act known by that name and provided pursuant to arrangements made by the Secretary of State that is designed to assist claimants to obtain employment or self-employment, and which may include for any individual work-related activity (including work experience or job search)."
"The schemes described in the following paragraphs are prescribed for the purposes of section 17A(1)… of the [1995] Act."
"The Work Programme is a scheme designed to assist a claimant at risk of becoming long-term unemployed in which, for a period of up to 2 years, the claimant is given such support as the provider of the Work Programme considers appropriate and reasonable in the claimant's circumstances, subject to minimum levels of support published by the provider, to assist the claimant obtain and sustain employment which may include work search support, provision of skills training and work placements for the benefit of the community."
I shall refer to this as "the Work Programme".
"Skills Conditionality is a scheme comprising training or other activity designed to assist a claimant to obtain skills needed to obtain employment."
I shall refer to this as "the SC Scheme".
"The Secretary of State may select a claimant for participation in a scheme described in regulation 3";
and by regulation 5(1) and (2), subject to exceptions irrelevant to this claim:
"(1) … [A] claimant selected under regulation 4 is required to participate in the Scheme where the Secretary of State gives the claimant notice in writing complying with paragraph (2).
(2) The notice must specify –
(a) that the claimant is required to participate in the Scheme;
(b) the day on which the claimant's participation will start;
(c) details of what the claimant is required to do by way of participation in the Scheme;
(d) that the requirement to participate in the Scheme will continue until the claimant is given notice by the Secretary of State that the claimant's participation is no longer required, or the claimant's award of [JSA] terminates, whichever is the earlier; and
(e) information about the consequences of failing to participate in the Scheme".
i) The ESE Regulations were replaced by the SAPOE Regulations from 12 February 2013. However, to ensure that decisions that had already been made under the ESE Regulations were regularised, on 26 March 2013, the Jobseekers (Back to Work Schemes) Act 2013 was passed, having been expedited through Parliament, retrospectively to validate the ESE Regulations, and notices issued and sanctions imposed under those Regulations.ii) On 30 October 2013, the Supreme Court upheld the Court of Appeal decision in Reilly (CA) ([2013] UKSC 68) ("Reilly (SC)").
i) Parliament is entitled to authorise the creation and administration of schemes designed to assist the unemployed to obtain work; and to encourage participation by imposing sanctions for refusal to participate without good cause.ii) However, any scheme must be authorised by Parliament, which has not adopted any of the well-known formulae for conferring complete flexibility of decision-making on the Secretary of State.
iii) Although, by the words used in the statute, Parliament did not intend to confer complete flexibility on the Secretary of State, both the Court of Appeal and the Supreme Court recognised the need for considerable flexibility. Lord Neuberger PSC and Lord Toulson JSC, giving the judgment of the Supreme Court, said (at [46]):
"… The need for flexibility cannot be doubted. As Pill LJ said in the Court of Appeal, at [49], "[t]he needs of jobseekers will vary infinitely, as will the requirements of providers prepared to participate in arrangements with them".iv) However:
"Where Parliament in a statute has required that something be prescribed in delegated legislation, it envisages, and I think requires, that the delegated legislation adds something to what is contained in the primary legislation. There is otherwise no point in the requirement that the matter in question be prescribed in delegated legislation…" (Reilly (CA) at [75] per Sir Stanley Burnton, approved and adopted by the Supreme Court at Reilly (SC) at [48]).v) In the case of the ESE Scheme, the ESES Regulations added nothing to the statutory provisions except a bare name:
"In effect, the Secretary of State contends that any scheme he creates is a scheme within the meaning of section 17A notwithstanding that it is not described in any regulations made under the Act. Furthermore, it is not possible to identify any provision of the [ESES] Regulations that can be said to satisfy the requirement that the description be 'determined in accordance with' the Regulations…" (ibid).vi) The Act differentiates between schemes (the subject of section 17A) and arrangements (the subject of section 17B). Section 17A requires the relevant description to be in the scheme regulations, not the arrangements outside the scheme (Reilly (CA) at [75] per Sir Stanley Burnton).
vii) As section 17A(1) requires a prescribed description, and the ESES Regulations provided no description of the scheme whatsoever, the Regulations were ultra vires; but both the Court of Appeal and Supreme Court declined to indicate precisely the detail that must be included for compliance (see Reilly (CA) at [61] per Pill LJ and [76] per Sir Stanley Burnton; and Reilly (SC) at [49]). However, while it is a fundamental duty of the courts to ensure that the executive carries out its functions in accordance with the requirements of Parliament as expressed in primary legislation, "it is also incumbent on the courts to be realistic in the standards they set for such compliance" (Reilly (SC) at [49]). In other words, in setting the right standard, the court must have in mind that these schemes operate in the real world.
"'The Mandatory Work Activity Scheme' means a scheme within section 17A (schemes for assisting persons to obtain employment: 'work for your benefit' schemes etc) of the [1995] Act known by that name and provided pursuant to arrangements made by the Secretary of State that is designed to provide work or work-related activity for up to 30 hours per week over a period of four consecutive weeks with a view to assisting claimants to improve their prospects of obtaining employment;...".
"25. In my view the [MWAS] Regulations do prescribe a description of the [MWA] Scheme within the meaning of section 17A(1). On a natural reading of the phrase 'prescribed description' seems to me to connote no more than an indication of the character of the scheme provided for, such as a scheme in which the claimant was required to undergo training or education or to work with a mentor, or – as here – to do work or work-related activity. I see nothing in the scheme of sections 17A and 17B to suggest that Parliament intended that the Regulations should go into any further detail. If that had been the intention I would have expected that section (or section 17B) to specify the particular matters which they were intended to cover.
26. It is in fact in my view reasonably clear that Parliament did not go down that path because it recognised the need for the schemes which were to be provided to allow for considerable flexibility in their application to particular groups of claimants….
27. Mr Smith contended that a construction of section 17A(1) which allows regulations to be made with so little detail as to the work to be done would contravene the principle of legal certainty, to which Lord Neuberger and Lord Toulson refer at [47] of their judgment. I do not accept this. It is necessary to distinguish the different questions which a claimant might ask when presented with a requirement to participate in what is said to be an MWA Scheme. It is of course of the first importance that he should know with specificity what he was being required to do; but that is achieved by the notice provisions in regulation 4, and in particular by paragraph (2)(d), under which he must be given notice in writing 'details of what [he] is required to do by way of participation in the scheme' (as to this, cf the observations of Lord Neuberger and Lord Toulson at [51] of their judgment). Secondly, he might legitimately want to know whether that requirement fell within the terms of the Regulations, but that question will be answerable by reference to the definition in regulation 2(1): it will fall within the scheme if it constitutes 'work or work-related activity' and the prescribed period of participation is not exceeded. I see no uncertainty there: the fact that the description is wide does not mean that it is uncertain. Thirdly, there is the question whether the Regulations providing for such a scheme fall within the scope of the powers given by section 17A. As to that, once it is decided, as I would decide, that section 17A allows for regulations to be made which describe a scheme in such general terms, there is again no problem of uncertainty…".
With that analysis, I respectfully agree. Although more elegant, as Underhill LJ noted (at [29]), it is in essentially the same terms as my own reasoning at first instance.
i) "without a good reason fails to participate in any scheme within section 17A(1) which is prescribed for the purposes of this section (section 19(2)(e));ii) "without a good reason fails to comply with regulations under section 17A" (section 19A(2)(b));
iii) "without a good reason refuses or fails to carry out a jobseeker's direction which was reasonable having regard to his circumstances" (section 19A(2)(c));
iv) "without a good reason neglects to avail himself of a reasonable opportunity of a place on a training scheme or employment programme" (section 19A(2)(d));
v) "without a good reason refuses or fails to apply for, or accept if offered, a place on such a scheme or programme which an employment officer has informed him is vacant or about to become vacant" (section 19A(2)(e)); and
vi) "without a good reason gives up a place on such a scheme or programme or fails to attend such a scheme or programme having been given a place on it (section 19A(2)(f)).
i) The regime does not provide for a reduction in JSA if a claimant is not actively seeking work. It does not have to do so; because, by virtue of section 1(2)(c), actively seeking work is a specific condition of entitlement.ii) There is no sanction for a claimant breaching a jobseeker's agreement, i.e. failing to perform in respect of the matters to which he has committed in the agreement. However:
a) Where a claimant fails to take steps to which he has committed in the agreement such that he is regarded as not actively seeking employment, then his entitlement to JSA will come to an end because he will not be in compliance with the condition of entitlement in section 1(2)(c). I return to the relationship between the requirement actively to seek work and jobseekers' agreements below (see paragraphs 87-106).b) Where an employment officer gives a "jobseeker's direction" (defined in section 19A(11) as a direction in writing to assist the claimant to find employment or improve his prospects of being employed), and without a good reason the claimant fails to comply, that is a sanctionable failure (section 19A(2)(c)). It is open to an officer to give a direction in the terms of a commitment in a jobseeker's agreement which the claimant has not met.
Post Work Programme Support and the SC Scheme
"31. Skills Conditionality policy plays a pivotal role in integrating employment and skills support delivered by Government (skills being the responsibility of the Department of Business, Innovation and Skills). The aim is to identify and address barriers preventing benefit claimants achieving their job goals as early as possible; and to get claimants to think beyond immediate job goals by encouraging work-related learning or training.
32. The primary role of Jobcentre Plus is to screen claimants for possible skills needs, which is done as part of a jobseeker's work-focused interview. DWP has issued internal guidance to Jobcentre Plus advisers setting out administrative processes and what factors should be considered when making Skills Conditionality referral. The section on skills screening is introduced as follows:
Conducting Skills Screening Jobcentre Plus
13. Explain the importance of skills, including reading, numeracy and language in finding and sustaining work; and that help is available if needed.
14. Be aware that claimants may feel uncomfortable discussing educational ability.
15. Advisers should:
- Undertake Skills Screening whilst gathering skills information in relation to the claimant's job goals;
- Use evidence gathered through screening to make informed decisions on the appropriate action required to help the claimant find work and to develop the [jobseeker's agreement] or Action Plan.
33. Work-focused interviews are a chance for the claimant and Jobcentre adviser to talk about any barriers to work, including skills gaps. Where an adviser believes a referral to training or another scheme may be appropriate, the claimant has the opportunity to discuss this. It is in the interests of the clamant to engage fully with the adviser.
34. While staff guidance is not in the public domain, on 28 November 2013 the DWP published 'Jobseeker's Allowance Back to Work Schemes' on www.gov.uk, a guide to the different schemes and what is expected from participants. This guide contains information on a wide range of DWP schemes designed to develop a jobseeker's skills and work experience, including Skills Conditionality. Jobcentre Plus advisers provide an overview of back-to-work schemes at the New Jobseeker Interview at the start of a claim. Claimants are directed to read the online guide and told to come back to their adviser if they have any queries.
35. In brief, where evidence gathered at a claimant's work-focused interview suggests there may be a clear skills need which is a barrier to keeping them from moving into work, the claimant is referred on a mandatory basis to an appropriate local training provider for an initial provider interview for further assessment. The training provider then confirms whether training would be suitable and if a fully-funded place is available. The 'Skills Conditionality Toolkit' issued to training providers by the Skills Finding Agency in preparation for Skills Conditionality roll-out in 2011, states:
'8. Individuals are mandated first to the initial skills assessment by Jobcentre Plus and then mandated a second time to attend the provision. Before an individual can be mandated to attend provision, the college or training organisation must confirm to Jobcentre Plus that they have a suitable fully-funded place available. Providers do not have the power to mandate individuals – this is done by Jobcentre Plus.'
36. The SAPOE Regulations require that appropriate notifications are issued to claimants upon referral. The two [SC Scheme] letters relevant to Mrs Smith's case, which are handed to claimants during the preliminary discussion with a Jobcentre adviser, are
(i) Notice of mandatory referral to a skills assessment interview with a training provider or National Careers Service (letter SC02); and
(ii) Notice of mandatory referral to start training following an earlier skills assessment (letter SC04)."
"1. … [A]ll individuals claiming active benefits will be required to attend training as a condition of receiving benefits where a Jobcentre Plus adviser considers skills to be the main barrier preventing them from finding employment. All referrals from Jobcentre Plus to training provision will be done on a mandatory basis and advisers have no discretion.
…
8. Individuals are mandated first to the initial skills assessment by Jobcentre Plus and then mandated a second time to attend the provision…".
i) Claimants who have numeracy and/or literacy skill levels below level 1 are referred to specific numeracy/literacy training under the SC Scheme.ii) Claimants who have recent work experience are placed on the Jobcentre Plus Offer route.
i) Weekly face-to-face interviews with an officer at the Jobcentre.ii) A referral to a two-week course called "Getting that Job" (or, if the claimant is a young person, the youth equivalent). The flowchart says:
"This referral is a mandatory skills conditionality referral and must be made at the [WPCI] or when the claimant joins MIR."The flowchart shows that, for those who are required to undertake numeracy/literacy training to get them up to at least level 1, they then enter the MIR and are referred to the Getting that Job course.iii) On return from the Getting that Job course:
"[C]heck if any additional support/provision is needed. Refer the claimant to the appropriate provision of needed (remember to use Jobseeker's Directions)".iv) In the meantime, weekly face-to-face interviews are to continue until week 13:
"At this stage the claimant will have DAILY CONTACT and a weekly face-to-face adviser interview."v) The regime ends after week 26. However, the flowchart says:
"Week 17: The claimant is now entitled to DAILY SIGNING and a weekly face-to-face interview.""Week 21: The claimant is now entitled to a DAILY ADVISER INTERVIEW".
The Facts
"About this agreement
This agreement sets out my availability for work and the things I need to do each week to actively seek work.
I understand looking for work often and in the right way improves my chances of finding work quickly.
I know it will be reviewed regularly and that I or an adviser can ask to change this agreement at any time.
My responsibilities
I know I must do everything I can to
- find work
- improve my chances of finding work and
- overcome things that might be making it harder for me to look for and get a job.
I know I must
- actively see work by doing at least ? things a week (emphasis added)
- show I have been actively seeking work every week, everytime I attend the Jobcentre
- be available for work for the hours I have set out in this agreement
- apply for all jobs that Jobcentre Plus tells me to apply for.
I know I may lose my [JSA] if I
- do not actively seek work each week
- am able to show I have been actively seeking work each week
- am not available for work for the hours stated in this agreement
- refuse, or fail to apply for, or do not accept a job that I am capable of doing, including one that I have been told about by Jobcentre Plus
- do anything that reduces my chances of getting work
- do not attend the Jobcentre when asked to do so.
…
My rights
I know if there is any doubt about my benefit claim or disagreement about my jobseeker's agreement, my case may be sent to a decision-maker, which could result in the loss of my [JSA]. If this happens I will be told. If I am not satisfied with the decision I can ask for it to be explained or reconsidered or I can appeal to an independent appeals tribunal.
…"
That form did not materially change over the period the Claimant claimed JSA, although at some stage there was added into the initial rubric as to her understanding:
"Looking for work will be a significant part of my every day activities, taking several hours each day.
"I know I must… actively seek work by doing at least 3 things a week."
"Motivated and able to apply for jobs – has updated cv and good letters to go with it. Applies for around 15 jobs each week. Wants admin – only the length of time since last employment is going against her. Has taken part in supergreen sessions. Lives with husband private rental no children. Has done everything she ahs been asked of in terms of applications and job search had some interviews but no offers yet. Customer has registered with universal job match but has not given dwp to have permission to look at her account. Customer had had several interviews in last few months. Customer feels that her interviews go well but people with more relevant experience get the roles." "
I understand "supergreen sessions" are sessions considered appropriate for those claimants who are "job ready".
"How can the appointment help me?
Now you have completed your time on the Work Programme, your personal adviser will assess the support you will need, based on your needs and skills, to help you find work and stay in suitable work.
What is the appointment about?
The interview is to talk about the steps you are taking to look for and prepare for work and the help you may still need to improve your chances of success. As part of this, your personal adviser will:
- talk to you about jobs, training and other ways of helping you back to work;
- answer any questions you might have about looking for work;
- look at your jobseeker's agreement to see if it is still relevant; and
- tell you about the help you may be able to get when you find work.
… "
"I will attend Getting that Job course at TCAT on Monday 12 August at 9am for 2 weeks."
By her signature on the agreement, the Claimant wrote: "Signed under duress".
"… I am sorry that you feel this referral is inappropriate, and I would like to clarify the reasoning behind making the referral as well as the relevant [JSA] regulation which covers Skills Conditionality referrals.
The adviser who spoke to you on 16 July identified that the support offered through the Getting that Job provision will improve your chances of getting employment. In addition it will provide an opportunity for you to identify and address any occupationally related skill needs that may have affected your ability to gain employment during your time on the Work Programme and your period on benefit immediately prior to that. This decision to refer to the provision was based upon the discussion which took place between yourself and the adviser, and that you do not have any recorded work history since 1 July 2005.
Skills Conditionality relates to the process whereby [JSA] claimants who have a skills need which is the main barrier preventing them moving into work are referred to training provision to address that need.
As part of the Skills Conditionality offer a claimant can access provision comprising training or other activity designed to assist them to obtain the skills needed to gain employment, or to help them prepare for or keep work. The type of training and length of course will depend on their individual needs. For a claimant without a recent work history, a referral to Getting that Job provision and subsequent weekly interventions with their adviser is the most appropriate course of action to overcome any specific barriers to employment."
The letter went on to remind the Claimant of the adverse effect on her benefits if she did not attend or participate in the course for which she had been booked.
"Skills Conditionality relies upon an initial assessment to determine whether remedial training is appropriate. If a claimant's lack of skills is obvious, skills screening can be done by the Jobcentre adviser. In Mrs Smith's case, who did not lack relevant skills in other areas, an independent assessment was preferable. Unfortunately, an error by the Jobcentre led to her being referred to a training course without having first attended an initial skills assessment with the training provider."
In other words, the Claimant ought to have been given letter SC02 (notice of mandatory referral to a skills assessment interview with a training provider) rather than the letter SC04 (notice of mandatory referral to start training following an earlier skills assessment) that she had in fact been given (see paragraph 36 above). As a result, the Claimant was not mandated (i.e. required) to attend the Getting that Job course prior to an initial assessment by the provider of the court (Telford College of Arts and Technology ("TCAT")). She could have attended the course voluntarily, but declined to do so, on the basis that she did not consider the course appropriate, necessary or helpful for her.
"As part of the [SC] Scheme, we have arranged for you to attend Getting that Job training with TCAT.
Your participation in the [SC] Scheme will start on the same date as your training which is detailed below:
You training starts on 18/11/13 at 9.00am.
You should report to [the Main Reception at Telford College].
The training is expected to end on 29/11/13."
The letter then said that participation was mandatory, and set out in some detail the sanctions for non-participation in terms of loss of benefit, detailing both sanctionable failures and periods of loss of benefit.
"I determine that if Mrs Jane Smith were to comply with the proposed variation of the jobseeker's agreement dated 15.12.2007 she would satisfy the condition that she is actively seeking employment and it would be reasonable to expect Mrs Smith to comply with the terms of the proposed variation of the jobseeker's agreement.
I direct that the jobseeker's agreement should be varied and that the terms of the variation are to be those proposed by Mrs Smith on 15.12.2007."
The Grounds of Challenge
Ground 1: Regulation 3(7) of the SAPOE Regulations is ultra vires the 1995 Act, in that it provides no prescribed description of the SC Scheme as required by section 17A (see paragraphs 71-77 below).
Ground 2: The SC04 notices of 16 July and 12 November 2013, requiring the Claimant to participate in the SC Scheme by attending the Getting that Job course at TCAT, were unlawful in that they failed to comply with the notice requirements in regulation 5(2) (paragraphs 78-86 below).
Ground 3: The Secretary of State acted unlawfully by compelling the Claimant and other JSA claimants, through jobseeker's agreements and "under the menace of penalty", to exceed the statutory requirements of "actively seeking work" laid down in sections 1(2) and 7 of the 1995 Act and regulation 18 of the JSA Regulations (paragraphs 87-100 below).
Ground 4 (originally Ground 6): The Secretary of State acted unlawfully in failing to provide a published policy and/or description of the PWPS and SC Scheme, thus rendering it impossible for the Claimant and other individuals subject to the measures and/or scheme to make meaningful representations as to the appropriateness of the measures and/or scheme for them (paragraphs 101-108 below).
i) The Secretary of State acted unlawfully (and misused public funds) by compelling her and other JSA claimants, "under the menace of a penalty", to participate in the SC Scheme without consideration of her/their individual circumstances including skills needs, which resulted in her and other claimants attending the course without any benefit or potential benefit.ii) The PWPS measures are unlawful because they are not authorised by the SAPOE Regulations or any other statutorily based authority.
I deal with those issues in paragraphs 109-115 below.
Ground 1: Ultra Vires
"… imposing on claimants in prescribed circumstances a requirement to participate in schemes of any prescribed description that are designed to assist them to obtain employment."
"Skills Conditionality is a scheme comprising training or other activity designed to assist a claimant to obtain skills needed to obtain employment."
i) I respectfully agree with Underhill LJ, in Smith (CA) at [24], that the reasoning in Reilly is generally of limited value in determining the necessary degree of detail to constitute a sufficient description for the purposes of section 17A(1) – because the court in that case did not have to consider that issue, there being no description at all. Indeed, the Supreme Court in Reilly (at [49]) expressly disavowed any intention of giving any view as to the lawfulness of the schemes listed in regulation 3 of the SAPOE Regulations. I do not accept Mr Sharland's submission that the Supreme Court's reference to the SAPOE Regulation descriptions supports his submissions in this respect.ii) However, both the Court of Appeal and Supreme Court in Reilly emphasised the importance of flexibility in description parameters, to enable the Secretary of State to provide assistance tailored to a claimant's individual needs and circumstances. That theme was taken up and helpfully developed by Underhill LJ in Smith (CA), where he made clear that, in his view, that need for flexibility was reflected in the limited requirement for there to be a "prescribed description" which (he said) "connote[s] no more than an indication of the character of the scheme provided for…" (Smith (CA) at [25]). As I stressed in Smith (Admin Ct) at [26(ii)], section 17A(1) refers to "schemes of any prescribed description" (emphasis added); and "prescribed" is defined in terms "specified in or determined in accordance with regulations" (emphasis added). Both imply that, although there must be some description over and above that found in the primary legislation, the legislation gives the Secretary of State considerable discretion in respect of the description of schemes set up in regulations; and he is able to describe a scheme in quite general terms leaving greater detail (particularly as to the application of the scheme to an individual JSA claimant) to other parts of the statutory scheme such as arrangements made under section 17B. That is entirely different from relying upon section 17B arrangements (and other things outside the prescribed description in the regulations) to constitute a sufficient description which, as Reilly makes clear, section 17A does not allow.
iii) In the evidence of Ms Crellin which I have quoted (see paragraph 36 above), she explains how Skills Conditionality requires assessment of an individual claimant's skills need, which the SC Scheme is designed to address. I accept that some of her general evidence is not directly applicable to the particular PWPS regime operated by the Claimant's local Jobcentre in Telford. However, that does not mean that that regime is unlawful. It is not true to say that attendance at and participation in the Getting that Job course is mandatory for all Telford Work Programme leavers. Those who have recent employment experience – I accept, probably very few of this cohort – are the subject of a different regime. All others are entered into the SC Scheme, but not all are required to go to the same course(s). Only those who are assessed as having a particular numeracy and/or literacy skill deficit are sent to numeracy/literacy training. Those who do not have that deficit, but are young people, are required to take part in a course designed for youths. Otherwise, adults are required to attend the Getting that Job course. As I understand it, this course has been designed to assist the long-term unemployed – and thus long-term JSA claimants – who have the necessary hard skills (numeracy/literacy) but are likely to lack some of the soft skills through lack of confidence and lack of recent employment experience. Ms Crellin confirms the self-evident point that employers value soft skills (see paragraph 8 of her statement).
iv) The Claimant emphasised the breadth of activity covered by the regulation 3(7) description – "training or other activity" – which, looked at discretely, would cover any and all activity. That, submitted the Claimant, means that the description is so wide as to be meaningless. But, in my judgment, properly to construe it, the description has to be looked at as a whole. I do not accept the Claimants contention that the reference to the activity alone – in a vacuum, as it were – must be adequately prescribed. The phrase "training or other activity" is governed by the following phrase, "designed to assist [the] claimant to obtain skills needed to obtain employment". All of the activities must therefore be aimed at assisting the claimant to obtain skills he needs to obtain employment. The Claimant's submission that the description could encompass any activity "for any reason" is therefore patently incorrect: the activity must be designed to assist the claimant to obtain skills needed to obtain employment. When the description is considered as a whole, it is clear that all of the activity referred to is a "work-related activity". As Reilly and Smith emphasise, a description is not uncertain merely because it is broad; but, again when regulation 3(7) is looked at as a whole, broad as it is, the description is narrower than "work or work-related activity".
v) This description does not contravene the principle of legal certainty for the same reason that the MWA Scheme did not do so in Smith. In this case, the Claimant (and others who are required to participate in the SC Scheme) will know with specificity precisely what is being required of them in the mandatory regulation 5(2) notice. Such claimants will know whether what they are being required to do falls within the scope of regulation 3(7), i.e. if it is training or other activity designed to assist the claimant to obtain skills needed to obtain employment.
vi) The Claimant submitted that the description in regulation 3(7) was insufficient because it does not require a claimant who is required to participate in the scheme to have an identified specific skill need. However, I do not consider there is any force in that submission. The activity comprising the scheme must be "designed to assist a claimant to obtain skills needed to obtain employment", and that necessarily presupposes that the particular claimant has a skills need in respect of which the activity is designed to assist him obtain. Whilst, again, there is a need for flexibility – and appreciation that these provisions have to be applied in the real world – that necessarily requires the skills need to be identified, even if only in a broad way.
vii) I draw some comfort (albeit, I accept, faint) from the fact that the SAPOE Regulations were the subject of the negative Parliamentary procedure; and were therefore laid before Parliament (albeit for only half an hour) before they came into force.
Ground 2: The Notice of Referral
"In our opinion, there was a failure to comply with regulation 4(2)(c). The [relevant letter] merely informed Mr Wilson that he had to perform 'any activities' requested of him by [the work provider', without giving him any idea of the likely nature of the tasks, the hours of work, or the place or places of work. It seems to us, therefore, that the letter failed to give Mr Wilson 'details of what [he was] required to do by way of participation'." (emphasis added)
"Again, it is necessary to balance practicality, in the form of the need for the Secretary of State and his agents for flexibility, against the need to comply with the statutory requirement, which was plainly included to ensure that the recipient of any such letter should have some idea where he or she stood. A requirement as general and unspecific as one which stipulates that the recipient must 'complete any activities that [the work provider] asks you to do', coupled with the information that the course will last about six months falls some way short of what is required by the words of regulation 4(2)(c), even bearing in mind the need for practicality."
Ground 3: Unlawful Compulsion in respect of Conditionality Requirement
"For the purposes of this Act, a person is actively seeking employment in any week if he takes in that week such steps as he can reasonably be expected to have to take in order to have the best prospects of securing employment."
Regulation 18(1) of the JSA Regulations provides:
"For the purposes of section 7(1) (actively seeking employment) a person shall be expected to have to take more than two steps in any week unless taking one or two steps is all that is reasonable for that person to do in that week."
"13. … [T]here is nothing in the Act or Regulations requiring that a claimant must comply with everything in the [jobseeker's] agreement. The reverse is the case. The agreement must comply with the law. To be valid, a jobseeker's agreement must comply 'with the prescribed regulations in force': section 9(1) of the Act. The pattern of the legislation is that a jobseeker's agreement must comply with the test of actively seeking work in sections 1(2)(c) and 7 of the Act and regulation 18 of the regulations and not the other way round.
14. That is illustrated by this appeal. [The appellant] was required by his agreement to take six steps each week and several other steps from time to time. That is clearly more steps than the regulation requires of him to meet the test of 'actively seeking work'. And it is more steps than the agreement asked him to record. On the facts, the Secretary of State's representative now accepts that [the appellant] took four steps in the week and that those steps met the test in section 7(1).
15. The questions to be asked where it is alleged that someone is not actively seeking work are those following from section 7(1) and regulation 18(1), not from the agreement. They pose three questions, to be answered by the claimant's actions that week:
(a) Should the claimant be expected to take at least three jobsearch steps that week, or is it reasonable that only one or two be taken?
(b) What steps were taken?
(c) In the light of that reasonable expectation and those findings, were the steps taken by the claimant 'such steps as he can reasonably be expected to have take in order to have the best prospects of securing employment? (section 7(1))
If the steps taken by the claimant meet that test, it is irrelevant that the claimant did not also take some other step, whether or not it is in the jobseeker's agreement".
i) The regime does not allow for sanctions to be imposed on a claimant simply because he does not perform a commitment as set out in his jobseeker's agreement. Furthermore, simply because a claimant does not comply with his jobseeker's agreement, that does not mean that he is not actively seeking work or in breach of section 1(2)(c); and, in the Claimant's case, she could not be sanctioned for not having a jobseeker's agreement, because she did have such an agreement signed years previously. Whatever she was told, the Claimant could not be sanctioned for either not signing the new proposed jobseeker's agreement or, per se, for failing to comply with a commitment in any agreement she did sign.ii) However, as I have described, failing to meet a commitment in a jobseeker's agreement can indirectly lead to a sanction. As Mr Sharland accepted, on the basis of the jobseeker's form in use, the only potentially sanctionable failure that could arise from a failure to meet a commitment in the agreement, was in respect of the commitment to "actively seek work by doing at least [X] things a week" – because, although a failure to carry out commitments in a jobseeker's agreement is not of itself sanctionable, that is an acceptance by a claimant that it is reasonable to expect him perform X steps per week to demonstrate that he is actively seeking work; and actively seeking work is a condition of entitlement to JSA.
iii) Although she was not actually at risk of sanction, I am concerned by the compelling evidence from the Claimant that she was nevertheless threatened with sanctions (i.e. a reduction in her JSA) if she did not sign the jobseeker's agreements that were put before her by the Jobcentre adviser with the actively seeking steps box completed with "14", and later "20", steps; or, having signed, she failed to meet that commitment. I accept that evidence.
iv) However, on the facts of this case, that concern is alleviated by a number of matters. The Claimant was never in fact sanctioned. Whilst I am sensitively aware that even threat of discontinuance of JSA may cause significant suffering or misery in a particular case (see Reilly (SC) at [64]), the Claimant accepts that from 2005 until July 2013, she was under no threat: her jobseeker's agreement was lawful, in setting the actively seeking work steps figure at three. As Mr Sharland emphasised, of the December 2013 twenty actively seeking work steps figure, fifteen of the steps per week comprised checking websites – which would only have taken a matter of minutes: the requirements were not, in practice, onerous. The Claimant accepts that she voluntarily took at least twenty relevant steps per week; and there was consequently no or very limited potency in any sanction threat if less than fourteen or twenty steps were taken. There is no evidence that the Claimant was unduly anxious about the threat of sanction. The Claimant ceased to claim JSA in January 2014: the challenge to the jobseeker's agreement thereafter became academic.
v) Furthermore, the Claimant already had a jobseeker's agreement (with the number of steps in the actively seeking steps box as "3"). If the Jobcentre adviser wished to increase that number and the Claimant considered that the proposed jobseeker's agreement was unreasonable in its requirements – as she clearly did in July and December 2013 – then she had the right to refer the matter to a decision-maker on behalf of the Secretary of State for adjudication (as eventually happened). In this case, given that it was clear that the Claimant did not in fact agree to the terms of the agreement that she was signing then, as Mr Sharland frankly conceded, it would no doubt have been better if the matter had been referred earlier that it was. However, although I accept that the form of the jobseeker's agreement does not offer any encouragement to a claimant to make a referral – indeed, it is positively discouraging – the Claimant had a right to refer any disputed term and the form of agreement made clear, as it was required to do, that the Claimant had such right.
vi) In relation to the possible unlawful acts identified by the Claimant, this right is crucial. It gave the Claimant a remedy for any actual or perceived wrong in relation to proposed new terms of jobseeker's agreements that were put to her. It robbed the threat of sanction for not signing the new proposed terms of any force. The right to an adjudication decision on the terms of a jobseeker's agreement applies whatever the nature of the claimant's ground of dispute, including the ground that the agreement as proposed is unlawful as contravening the terms of the statutory scheme. Indeed, that was one of the grounds relied upon by the Claimant in the adjudication in this case.
vii) When the matter was eventually referred; and the Claimant was successful in that adjudication. The jobseeker's agreement was thus to be written – with retrospective effect – upon the terms that the Claimant wished.
Ground 4: Failure to Publish Policy or Description of PWPS Measures
"Fairness therefore requires that a claimant should have access to such information about the scheme as he or she may need to make informed and meaningful representations to the decision-maker before a decision is made. Such claimants are likely to vary considerably in their levels of education and ability to express themselves in an interview at a Jobcentre at a time when they may be under considerable stress. The principle does not depend on the categorisation of Secretary of State's decision to introduce a particular scheme under statutory powers as a policy: it arises as a matter of fairness from the Secretary of State's proposal to invoke a statutory power in a way which will or may involve a requirement to perform work and which may have serious consequences on a claimant's ability to meet his or her living needs."
"For the reasons already explained, the Secretary of State owed a duty as a matter of fairness to see that [the claimants] were respectively provided with sufficient information about the [relevant schemes], in order for them to be able to make informed and meaningful representations to the decision-maker before a notice requiring their participation was served on them. However, it would be wrong to be prescriptive as to how that information should be given. It is a proper matter for a court to determine whether, and if so what, information is required to be communicated by the government, and whether a particular means of communication satisfied that requirement. However, it should not, absent unusual circumstances, be for the court to prescribe a specific means of communication. In this case, it would involve the court going too far if it was to rule that descriptions of the schemes must, as a matter of law, be published to the world at large. The desirability of publication in the manner prescribed in [65] above is obvious, but practical desirability does not equate to legal requirement…".
i) As I have described, prior to the 12 November 2013 referral, the Claimant was well-aware of the course that she was required to participate in; and, if she had not been, she had more than adequate opportunity to request further particulars of it. She was not only aware of the nature of the Getting that Job course, she made informed representations about the appropriateness of it. She did not consider it was appropriate for her to attend that course, and made that clear. Those representations were made prior to the 12 November 2013 referral notice. They resulted in an appraisal to ensure that another type of course – to remedy defects in numeracy/literacy – was not more appropriate for her.ii) Even if (at least hypothetically) there might have been some claimants who had no skills need that might be addressed by participation in the Getting that Job course, the Claimant had had need identified in both her last review and her Exit Report in relation to the capability of independently job searching using methods relevant in her chosen field (see paragraphs 46-47 above), that would or might be addressed by the course.
Two Final Issues
i) Referral to one of three types of scheme: enabled by the SAPOE Regulations.ii) Increase in the number of steps contained in jobseeker's agreement: subject to the issues concerning constraint by regulation 18 of the JSA Regulations (with which I have already dealt), enabled by section 9.
iii) Registration and use of the claimant's Universal Jobmatch website: enabled by the jobseeker's direction provisions, including section 19A(2)(e) and (11).
iv) Increased attendance and contact: enabled by regulations 23 and 24 of the JSA Regulations.
v) All measures to be enforced by sanctions: enabled by sections 19 and 19A and regulations made thereunder.
Conclusion