QUEEN'S BENCH DIVISION
ADMINISTRATIVE COURT
1 Bridge Street West Manchester M3 3FX |
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Hand Down 28/10/2010 |
B e f o r e :
SITTING AS A JUDGE OF THE HIGH COURT
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R (ON THE APPLICATION OF) ALYSON BOOKER |
Claimant |
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- and - |
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NHS OLDHAM -and- DIRECT LINE INSURANCE PLC |
Defendant Interested Party |
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Mr Stephen Knafler QC (instructed by Hempsons) for the Defendant
Mr Winston Hunter QC (instructed by DWF) for the Interested Party
Hearing dates: 6-7 October 2010
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Crown Copyright ©
HH Judge Pelling QC:
Introduction
Factual Background
"For the period from 15 December, 2009 to 14 December 2011 inclusive, Direct Line Insurance Plc will make payments to the Claimant only insofar as the same are required by the terms of the indemnity as more fully set out in Schedule 2 hereto and shall be under no obligation to make any periodical payment."
The settlement agreement recognised that the Claimant had been assessed by the PCT using the Decision - Support Tool for NHS Continuing Healthcare as requiring the support of two carers providing 24-hour support seven days each week from the date when the Claimant reached the age of 18 years and the parental obligation to provide care ceased. The risk of the PCT failing to provide such care was addressed by paragraph 1.3 of Schedule 2 to the settlement agreement, which provided that:
"In the event that the PCT fails to provide two full-time carers covering 24 hours per day for the entire period up to 15 December 2011, then by the undertaking and indemnity hereafter provided, the Defendant agrees to indemnify the Claimant in respect of the reasonable cost to the Claimant of replacing the hours of care lost by reason of the failure of the PCT to provide care as aforesaid."
The injury claim defendant undertook that:
"... in the event that the level of PCT provided care falls below that identified in paragraph 1.1 above, and the Claimant replaces that care by privately funded carers, then the Claimant shall be entitled to a payment from the Defendant of the sum required to supplement the care provided by the PCT to be measured by reference to the hourly rate paid by the Claimant in order to replace the shortfall in the PCT provided care subject to an annual cap of £247,500."
However, the undertaking was subject to the following qualifications:
"...
2. In order to facilitate such agreement, the Claimant shall, if requested, provide reasonable evidence of the withdrawal of or reduction in the PCT provided care and the fact of and cost incurred or likely to be incurred in replacement of the same.
3. Upon being provided with and being satisfied as to such evidence the defendant shall make and continue to make payment of the sum required to replace the said PCT care.
4. Any payment by the defendant in respect of such care shall continue for so long as the replacement care is in place and paid for by the Claimant save that any such liability under this undertaking shall cease on 14 December 2011."
I refer to these undertakings as the "safety net undertakings" hereafter. Cross undertakings were given by the Claimant to the following effect:
"The Claimant hereby undertakes that she will exercise reasonable endeavours to secure and/or maintain the provision of care relating to the period prior to 15 December 2011 by the PCT to meet her assessed needs as set out in paragraph 1.1 above. For the avoidance of doubt the said undertaking shall include, and the Claimant agrees to:
1. Co-operate with the PCT in all respects reasonably necessary to ensure the provision or continuation of any statutory funding, including but not limited to participation in any assessments that may be required in order to determine the Claimant's continuing eligibility for such statutory funding;
2. Participate in any internal complaint and to take such other reasonable steps in connection with any complaint or other action relating to the Claimant's entitlement to receive statutory funding, any actual or threatened reduction of the same or any material change in the manner of its provision where such change likely to affect the level of any such funding;
3. Lend her name to any action brought where such action is reasonably required to discharge the obligation to use reasonable endeavours and where the same is reasonably brought to the purpose of resolving any dispute or determining an issue relating to his entitlement to statutory funding;
4. And hereby provides authority and gives any consent necessary in order to allow Direct Line Insurance Plc to communicate with the PCT to obtain access to such documents and other records as are held by the PCT relating to the Claimant that may be relevant to the Claimant's entitlement to or continuation of statutory funding."
"You will see that the PCT takes the view that the Claimant has made an election to seek privately funded community care. We take the view that she is fully entitled to do so pursuant to Section 2(4) of the Law Reform (Personal Injuries) Act 1948, as explained by the Court of Appeal in Eagle v. Chambers [2004] EWCA Civ 1033. ... As an election has been made in this case ... the primary role of the PCT is to work with the new care provider to be chosen by the Claimant. We appreciate that this may be seen by the parties to this action, in particular by the defendant as a change of approach and one where the parties may wish to consider the consequences carefully with their leading counsel. ... If these matters are in dispute (and we hope that this is not the case) we are anxious to avoid a situation where the trial of the quantum issues in this case should be adjourned so that the matters are considered in the administrative court."
In her statement, Ms Rolfe said:
"...
4. The NHS is not a means tested service and is provided to patients on the basis of their medical needs without reference to their financial position. However, it is an inevitable fact of the NHS that the resources we have available to us are unable to meet all the needs of all of our patients and the PCT has an absolute statutory duty to break even financially each year.
...
9. ... the PCT accepts that [the Claimant] has made ... an election and therefore is seeking to have her care provided privately following the court hearing.
10. The PCT accepts that patients are entitled to seek private community care and this seems appropriate in this case because the comprehensive nature of the care package which can be funded through a personal injury award is far more extensive than could be afforded under the NHS. ...
11. As a matter of principle, once a patient has made an election and is awarded damages on the basis that care is to be provided on a private basis, the PCT does not consider that such a person has a "reasonable requirement" for continuing healthcare."
Thus, at that stage, the PCT recognised that a Claimant ceased to have a reasonable requirement for continuing healthcare only if he or she was awarded damages on the basis that care was to be funded on a private basis on the assumption that a privately funded care scheme would be instituted from the date of judgment or settlement. No consideration had apparently been given at that stage to a case where it was agreed or judgment was given by reference to an assumption that a privately funded scheme would commence from some later date. There is no reason to suppose that the PCT were aware at that stage that settlement in the terms eventually agreed was a possibility.
"... it appears to us that it is possible that both [the Claimant] and the [Interested Party] do not appreciate the position of the PCT in this case. ... The PCT considers that [the Claimant] has made an election to seek privately funded continuing care and has asked that damages be assessed in her favour on this basis.
...
Where a person in [the Claimant's] position has made an election to seek privately funded continuing care under Section 2(4) Of the Law Reform (Personal Injuries) Act 1948, as Ms Rolfe's witness statement explained, the PCT considers that such a person has no "reasonable requirement" for the NHS to provide such care. This is care which Ms Booker is entitled to claim within the personal injury action on a private basis to be funded by the insurers. She has made such a claim in this case. We therefore cannot see that it can be seriously argued that she has a "reasonable requirement" that the NHS provide her with such care in the future. ... Our client's concern is to ensure that there is a proper allocation of resources to the patients who most need NHS services. It follows that once an election has been made under Section 2(4) and judgment has been achieved against a solvent insurer who has an absolute responsibility to meet this liability, the PCT considers that it is fully entitled to take the position that such a person has no "reasonable requirement" for the NHS to provide such care. ... Whatever the terms of the final agreement, which is not a matter for the PCT, the PCT will withdraw NHS continuing care from Ms Booker in accordance with the above timetable. We trust that this will mean that there is a smooth transition to privately funded care. We confirm that the PCT intends to continue with the present level of support during the handover period."
It was accepted that future care would have to be provided over a reasonable handover period which the PCT's solicitors considered should be completed by 1 April 2010. This letter apparently went further than what had gone before because of the indication that care would be withdrawn (subject to a properly organised handover arrangement) "… [W]hatever the terms of the final agreement, which is not a matter for the PCT". It was not explained how this was said to be consistent with the earlier reference in the letter to judgment having been achieved "… against a solvent insurer who has an absolute responsibility to meet this liability" not least because judgment is never obtained against an insurer in these circumstances. The not very clear implication of what was being said suggested that care could properly be withdrawn as long as a judgment was obtained, or a settlement agreement was concluded, by a injury claim claimant against or with a fully insured injury claim defendant irrespective of the terms of the judgment or settlement agreement..
"There is … no end date for the withdrawal of services."
"Your client will be aware that our clients are actively engaged with your client and her family to put the private package of care into place as soon as possible. Your client made an election to seek privately funded continuing care and asked for the damages to be assessed in her favour on this basis. She and her family continue to inform the PCT that they wish the care package to be in place as soon as possible and although there has been some slippage in the transitional provision, our clients are likely to be in a position to handover at the latest by 1 September 2010.
During the transition there has been considerable work for our clients and additional cost...
We will be obliged if as a matter of urgency you would confirm the following
1. As soon as the care package is agreed, be it on 1 September 2010 or earlier, funds will be available.
2. Thereafter the appointed case manager will be responsible on behalf of your client for the safe provision of competent care and will address any deficits that arise.
3. You on behalf of your client will ensure the additional costs referred to above will be satisfied by prompt payment of contemporaneous invoices, any outstanding amounts to be satisfied by 1 September 2010."
It is apparent from this letter that the wish of the PCT as at the date of that letter was to withdraw services from 1 September, 2010 at the latest. In my judgment it was at this stage that a reviewable decision could first arguably be said to have been taken that justified the commencement of judicial review proceedings. On the assumption that this is correct, proceedings were in the end commenced on 15 September 2010, some eight days outside the three month period referred to in CPR 54.5(1)(b).
"We wrote to you on 5 July 2010, pointing out the transfer to a private package at this time was premature, and enclosing the 2009 order, which made it clear that there can be no issue of double recovery at this stage. We asked for assurances that the provision of services by Oldham PCT would be continued, and that a second carer would be appointed to meet our client's needs. We asked for reimbursement of the cost of providing services to date, such services should have been provided by the PCT. We have not received a reply.
Our client has not "elected" to seek to have her care provided privately as described in your letter of 7 June 2010. She did not ask to have her damages assessed in her favour on that basis, as further described by you. Our client settled her claim for damages in the terms set out in the order that you have seen which does not provide for the payment of periodical payments … for paying for services until 15 December 2011.
In the circumstances, it is our client's case that the PCT's position that our client does not have a "reasonable requirement" for continuing healthcare on the basis that she has "elected" to make private provision, is irrational and unlawful if services are withdrawn prior to the date when it has been agreed that periodical payments will be paid.
"We are however giving you notice that the PCT will not be prepared to fund the care package after 1October 2010. If it has not been possible to recruit and train all the staff needed to deliver care to [the Claimant] by that date the PCT will arrange for the existing staff to be available to be hired on a contract basis for a short period. [The Claimant] can then claim the cost of that back from insurers under the indemnity provided in the settlement agreement."
The Extension of Time Issue
"(1) the claim form must be filed:
(a) Promptly; and
(b) In any event not later than three months after the grounds to make the claim first arose."
I do not accept the proposition that time started to run in this case on 29 September 2009. No decision to withdraw care from a particular date had been taken as at that date. It was submitted that this was no longer the case once a care plan had been agreed as it was on 15 December 2009 because from that date it was clear that the PCT would withdraw care with effect from September 2010. I do not accept that to be a sustainable proposition given the terms of the correspondence and in particular the terms of the letter of 17 February 2010, the relevant part of which is set out above. In the end it was submitted on behalf of the PCT that time started to run from 7 June 2010 so that on any view these proceedings were commenced some eight days out of time. I accept this submission and indeed it was at least implicitly accepted on behalf the Claimant. However, I consider that it is appropriate to extend time for the commencement of these proceedings by eight days for the following reasons.
"... if this claim is unsuccessful or until further order, to reimburse the [PCT] reasonable cost of providing a care package from 1 October, 2010."
It is not apparent to me what detriment to good administration logically could have occurred as a result of the delay that has occurred. However, the overwhelming point, which in my judgment leads to the conclusion that time ought to be extended in the circumstances of this case, is that the public interest requires that this application be determined on its merits. I say this because if the PCT is correct then the impact on public finances is likely to be substantial and the effect on the conduct of catastrophic injury litigation is likely to be significant as well. In the result therefore I extend time to the commencement of these proceedings down to 15 September 2010 being the date when in fact they were commenced. I now turn to the substance of the Claim.
Statutory Framework Relevant To The Substantive Issues
"The NHS provides a comprehensive Service, available to all irrespective of gender, race, disability, age, sexual orientation, religion or belief."
Paragraph 2 within the same section 1 provides that:
"Access to NHS services is based on clinical need, not an individual's ability to pay. NHS services are free of charge, except in limited circumstances sanctioned by parliament.
Section 2 of the Constitution contains a summary of the rights of those entitled to services from the NHS. Those rights include:
"Access To Health Services:
You have the right to receive NHS services free of charge, apart from certain limited exceptions sanctioned by parliament.
You have the right to access NHS services. You will not be refused access on unreasonable grounds."
" 1. Secretary of State's duty to promote health service
(1) The Secretary of State must continue the promotion in England of a comprehensive health service designed to secure improvement:
(a) in the physical and mental health of the people of England, and
(b) in the prevention, diagnosis and treatment of illness stop
(2) The Secretary of State must for that purpose provide or secure the provision of services in accordance with this Act.
(3) The services so provided must be free of charge except in so far as the making and recovery of charges is expressly provided for by or under any enactment, when ever passed.
2. Secretary of State's general power
(1) The Secretary of State may:
(a) provide such services as he considers appropriate for the purpose of discharging any duty imposed on him by this Act, and
(b) do anything out of which is calculated to facilitate, or is conducive or incidental to, the discharge of such a duty.
…
3. Secretary of State's duty as to provision of certain services
(1) The Secretary of State must provide throughout England, to such extent as it considers necessary to meet all reasonable requirements:
(a) hospital accommodation
(b) other accommodation for the purpose of any service provided under this act and
(c) medical, dental, ophthalmic, nursing and ambulance services,
(d) such other services or facilities for the care of pregnant women, women who are breastfeeding and young children as he considers appropriate as part of the health service, and
(e) such other services or facilities for the prevention of illness, the care of persons suffering from illness and the after-care of persons who have suffered from illness as he considers appropriate as part of the health service
(f) such other services or facilities as are required for the diagnosis and treatment of illness. "
The duties set out in Sections 1 and 3 of the 2006 Act are executed on behalf of the Secretary of State by Primary Care Trusts including the PCT pursuant to Section 7 of the 2006 Act and the NHS (Functions Of Strategic Health Authorities and Primary Care Trusts and Administrative Arrangements (England)) Regulations 2002.
" (4) in an action for damages for personal injuries (including any such action arising out of contract), there shall be disregarded, in determining the reasonableness of any expenses, the possibility of avoiding those expenses or part of them by taking advantage of facilities available under the National Health Service Act 2006 "
The Parties Respective Submissions On the Main Substantive Issue
"58. ... this case would be very different if the PCT had decided that as a matter of policy it would adopt the Secretary of State's guidance that applications should not be refused solely on the grounds of cost but that, as a hard-pressed authority with many competing demands of its budget, it could not disregard financial restraints and that it would have regard both to those restraints and to the particular circumstances of the individual patient in deciding whether or not to fund Herceptin treatment in a particular case. In such a case it would be very difficult, if not impossible to say that such a policy was arbitrary or irrational.
...
77. We see nothing arbitrary or irrational about that approach. It could properly involve a decision by a trust which was subject to financial constraints and which decided that it could not fund all the patients who applied for funding for the Herceptin treatment, to make the difficult choice to fund treatment for a woman with, say, a disabled child and not for a woman in difference personal circumstances."
This led to the submission on behalf of the PCT in this case that it was rationally entitled to decide not to provide continuing care other than transitional care by reference to the factors identified by Ms Rolfe in paragraph 4 of her statement in these proceedings. It was further submitted that in considering the rationality issue, this was one of those cases where legislation had made the PCT a judge of fact and thus it was the duty of the court not to interfere unless it was "... obvious that the public body consciously or unconsciously is acting perversely" – see Puhlhofer - v - London Borough of Hillingdon [1986] AC 484 at 518 B – F. In the result, it was submitted, that there was no proper basis for concluding that the decision of the PCT was irrational and on the contrary it was a decision that was entirely reasonable having regard in particular to what was described as the "tortfeasor pays" principle.
Discussion
"Eligibility for NHS continuing healthcare is based on an individual's assessed health needs. The diagnosis of a particular disease or condition is not in itself a determinant of eligibility for NHS continuing healthcare."
and at paragraph 47 it is said that:
"... the decision-making rationale should not marginalise a need just because it is successfully managed: well-managed needs are still needs. Only where the successful management of the healthcare need has permanently reduced or removed an ongoing need will this have a bearing on NHS continuing healthcare eligibility."
At paragraph 49 of the National Framework Document it is said that the reasons given for a decision on eligibility should not be based on either the fact that the need is well-managed or on any other "input - related (rather than needs - related) rationale". At paragraph 100 of the policy document, under the heading "Provision" it is said that:
"Where a person qualifies for NHS continuing healthcare, the package to be provided is that which the PCT assesses is appropriate for the individual's needs".
This approach is entirely consistent with paragraph 2 of section 1 of the NHS constitution set out above. It is also consistent with the summary of rights set out in section 2 of the Constitution also set out above.
"... we can see no reason in policy or principle which requires us to hold that a Claimant who wishes to opt for self-funding and damages in preference to reliance on the statutory obligations of a public authority should not be entitled to do so as a matter of right. The Claimant has suffered loss which has been caused by the wrongdoing of the defendants. She is entitled to have that loss made good, so far as this is possible, by the provision of accommodation and care. There is no dispute as to what that should be on the council currently arranges for its provision ... The only issue is whether the defendant wrongdoers or the council and the PCT should pay for it in the future.
It is difficult to see on what basis the present case can in principle be distinguished from the case where a Claimant has a right of action against more than one wrongdoer or a case ... where a Claimant has a right of action against the wrongdoer and an innocent party. ... In our judgment the present case should be treated in the same way. It is true that in the present case the Claimant's right against the council is the statutory right to receive accommodation and care. But the fact that there is a statutory right in the Claimant to have his or her loss made good in kind, rather than by payment of compensation, is not a sufficient reason for treating the cases differently."
The origin of these principles is Section 2(4) of the Law Reform (Personal Injury) Act 1948 as amended as is apparent from Eagle - v - Chambers (No.2) [2004] EWCA Civ 1033 [2004] 1 WLR 3081 where the Court of Appeal accepted as accurate the statement that:
"The authorities establish that the Act is to be regarded as preventing a tortfeasor from raising an argument that because facilities are available on the NHS it is unreasonable to allow the higher costs of obtaining goods and services privately ... The question therefore becomes one of fact: who will provide the services. If the answer is that the Claimant will purchase goods and services privately then it is no answer that the Claimant could obtain them under the auspices of the NHS more cheaply. If the facts establish that the Claimant will obtain goods and services freely under the auspices of the NHS then the cost of obtaining them privately will not be allowed ... the question is never "are the services available on the NHS" it can only be "are the services available on the NHS and am I satisfied they will actually be provided to the Claimant: thus obviating the need to purchase them privately" these are not matters of theoretical concern to a judge: in each case must be satisfied that the Claimant will actually get the relevant service from the NHS."
"... where a statute conferring discretionary power provides no lexicon of the matters to be treated as relevant by the decision maker, then it is for the decision-makers eight and not the court to conclude what is relevant subject only to Wednesbury review."
In my judgment this reasoning does not lead to the conclusion for which the PCT contends. First, in deciding whether a service is reasonably required or is necessary to meet a reasonable requirement, the PCT is bound to have regard to the duties imposed by Section 1 of the 2006 Act - see paragraph 24 to 26 of Lord Wolfe's judgment in Coughlan (ante). It follows that the PCT must have regard to the target duty to provide a comprehensive service free at the point of delivery. Secondly in reaching a decision the PCT is bound to have regard to the NHS Constitution for the reasons already set out above. It is therefore bound to have regard to the principle that access to NHS services is based on clinical need not on an individual's ability to pay and that a person who is otherwise eligible for treatment is entitled to receive it free of charge. Thirdly in my judgment in reaching a decision in a case such as this, the PCT is bound to have regard to and indeed to carry into effect the policy set out in the national framework document. This document established the national policy to be applied in deciding on eligibility for future healthcare. Paragraph 47 and 49 of the framework document in particular cannot support the notion that a person should not be treated as eligible by reference to the ability of the person concerned to access funding for such care from another source. Indeed, paragraph 49 of the framework document plainly contradicts such an approach. The reality is that this Claimant's need for continuing healthcare will only be removed for so long as a private package has been successfully established and implemented. Unless and until that has occurred, the principle set out in paragraph 47 of the framework document cannot apply.
"Mr Havers was naturally asked to give examples of personal circumstances which might justify funding one woman rather than another within the eligible group. ... The only positive example he gave was that of a woman with a child with a life limiting condition. For our part, we cannot see how that fact can possibly justify providing funding for that woman but not another when each falls within the eligible group and there are available funds for both. After all once financial considerations are ruled out, and it has been decided not to rely on NICE without exception, then the only concern which the PCT can have both relate to the legitimate clinical needs of the patient. The non-medical personal situation of a particular patient cannot in the circumstances be relevant to the question whether Herceptin prescribed by the patient's condition should be funded for the benefit of the patient. Where the clinical needs are equal, and resources are not an issue, discrimination between patients in the same eligible group cannot be justified on the base of personal characteristics not based on healthcare."
"... there is much to be said to the view that the tortfeasor should pay, and that the state should be relieved of the burden of funding the care of the victims of torts and that its hard-pressed resources should be concentrated on the care of those who are not the victims of torts. ... It does not seem right, particularly where the care costs are very large, that they should be met from the public purse rather than borne by the tortfeasor. ... To satisfy the "instinctive feeling" a change in the law would be necessary.
Such a change raises what is essentially a political question and, therefore, a matter for Parliament. ... Part 3 of the Health and Social Care (Community Health and Standards) Act 2003 (which came into force in January 2007) provides that any person who has made a compensation payment in respect of an injury to another person would be liable to pay relevant NHS charges for treatment and ambulance services provided to that person. This legislation does not affect the assessment of damages as between the Claimant and the tortfeasor. We do not know whether this legislation signals a general change in the attitude of the legislature to the responsibilities of tortfeasors to pay for the costs presently imposed upon the public purse. We say only that we can see no good policy reason why the care costs in a case such as this should fall upon the public purse. We can see no good policy reason why damages which are about to be awarded specifically for the provision of care to the Claimant, needed only as a result of the tort, should be reduced, thereby shifting the burden from the tortfeasor to the public purse. We recognise that the mechanism by which these ends could be achieved with justice might be complex and difficult. But, as we say, these policies are a matter for Parliament."
If the state is to be relieved of the cost of caring for the victims of torts then the remedy lies in primary legislation which permits that cost to be recovered by the NHS or its constituent bodies direct from the insurers of the tortfeasor concerned rather than by individual decision-making of the sort that has occurred in this case. The logic of this is obvious: Aside from the risk of different approaches being adopted by different PCTs, decisions such as that under consideration in this case are likely to have a number of startling consequences. First it is likely that no claimant in the position of the Claimant could safely conclude settlement with such a tortfeasor other than on terms that future care was privately funded and so funded from the date of settlement without the prior consent to the terms of settlement of the PCT concerned (or its statutory replacement). That would necessitate involving the PCT concerned in any settlement negotiations and may mean that any dispute between such a Claimant (possibly but not certainly supported by the insurer of the tortfeasor concerned) and the PCT concerned would have to be resolved - presumably ultimately by judicial review proceedings - before a settlement could be concluded or concluded unconditionally. Such an approach would be likely to add significantly both to the delay in resolving such cases and to the cost of resolving them. If and to the extent that the safety net undertakings make a difference to the outcome then insurers would refuse to provide such undertakings which would expose a claimant in the position of this Claimant to great risk in the event that, for whatever reason, future care was not provided by the PCT concerned or its statutory replacement. In the result, if the PCT is correct in the submissions it makes in this case, the likely result will be cost, delay and uncertainty for the profoundly injured as they seek to recover compensation for catastrophic injuries for which by definition they have no responsibility and the possible creation of risk to the future healthcare needs of such people.
The Level of Care Issue
Remedies