42-49 High Holborn London WC1V 6NP |
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B e f o r e :
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THE PUBLIC GUARDIAN |
Applicant |
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- and - |
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(1) PM and (2) SH |
Respondents |
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The respondents in person and unrepresented
Hearing date: 27 April 2016
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Crown Copyright ©
Senior Judge Lush:
(a) the partial revocation of a Lasting Power of Attorney ('LPA') for property and financial affairs, and(b) the revocation of an LPA for health and welfare.
The background
(a) Philip, who was born in 1952 and is a research scientist; and(b) Sue, who was born in 1954, and is a maths teacher. She also had a son and a daughter, but her daughter died of chicken pox at the age of four and a half, when she was being looked after by Roy and his wife. Understandably, this caused considerable anguish in the family and Sue's marriage broke down soon afterwards. Her son, who is now 31, is Roy's only grandchild.
Concerns
The Visitor's meeting with Roy
"I asked Roy if he knew what a Lasting Power of Attorney was and he said no. I explained it to him and then asked if he thought he had made a Lasting Power of Attorney. He said he could not remember. I told him he had made two LPAs, explaining the difference, and asked who he thought he would have appointed as attorney. He said, "my son, I expect". I asked if he would have appointed his daughter and he said no. I then showed him both LPAs explaining who he had appointed. He shrugged his shoulders and said "At my age I don't want all this. Is it necessary?"
"No. He has no idea what it is and, even when I told him, he did not retain the information. He has no memory of making the two LPAs. He is aware that his son comes and looks after some of his needs but he does not know what involvement his daughter has."
"So far as I can tell Philip is acting appropriately as finance and property attorney, although because of the attitude of his sister he is making decisions without involving her. The attorney for health and welfare is the daughter, Sue, and it will be seen from the separate report compiled by me at the meeting with her that I have grave concerns about her abilities."
The Visitor's meeting with Sue
"I was instructed by the Public Guardian to visit the attorney Sue at her home address to establish the capacity of the attorney and to provide a general overview of the situation.I wrote to Sue advising her of my intention to visit at 3pm on 1st October. I received two emails from her, copies of which are already with the OPG, and the meeting was moved to 3.30pm.
Sue invited me into the kitchen and asked me to sit opposite her at the table. I began by telling her that I had visited her father that morning on the instruction of the OPG to assess his capacity. I explained that the OPG could not become involved until the capacity of the donor had been established. I told her that in my opinion her father lacked capacity.
She became very agitated waving her arms around and running her hands through her hair. She said, "That's it then. He has been written off."
I tried to explain to her why I had reached my opinion but she would not let me talk. She questioned my ability to assess capacity and said, "I am very upset by what you have told me about my Dad."
One of the emails she sent me had said that "if the OPG are going to state I am not a fit person to be an attorney, this will mean I cannot work any longer in my job. I need to know the OPG decision very soon so I can notify the Disclosure and Disbarring Service (DBS) immediately." She referred again to this and said she would have to give up her job.
I told her that this was not the case because the DBS system relates to police convictions and cautions in relation to vulnerable persons and her role as attorney would not be recorded there. Sue was speaking over me and not listening to what I was saying and I put my hand up to try to get her to stop talking. She pushed her chair back and said she did not feel safe and she felt threatened. She then said "will you just tell me if you think I am lying." When I said I would have no view on whether she was telling the truth or not, she said "good, I've passed."
I tried to get information from the attorney about the circumstances surrounding her concerns for her father's care, but getting her to stick to the subject in hand was near impossible. I was able to establish that the first care company, Bluebird Care, were put in by Health when Roy's wife returned home for palliative care. I am not clear at what point Loga Care took over but, after her death, the CHC funding ceased and Roy became responsible for the full cost. Sue was insistent on talking about her mother's care and telling me how her brother was never interested in his parents. "My brother wanted my dad in a nursing home. They are embarrassed by him." She said "until mum died I dealt with it all." She was very critical of her brother and in particular of his wife who she said was 'unbelievable' and who her mother never liked.
I asked Sue why she felt threatened by her brother and she said: "Because when my mum was alive he made wild accusations. When I was at mum's he asked to speak to me on the phone. He said "you're like a swan with a broken wing flapping around." My parents had hardly seen him. Can't remember a Xmas when he went there. Not seen them on their birthdays. Sends a card but not a present."
I specifically asked her if she felt frightened for her safety. She said "yes, because of my sister in law. They treat me like a child. Not with respect. I find him rude and nasty."
She said that her sister-in-law came to the house uninvited in the days just before her mother died. She told her, her mother was dying and that she needed to see her. Sue said she felt threatened by her sister-in-law and she said, "I love my house. I am small. I live on my own and I need to feel safe in my house." She said she told her sister-in-law to leave and followed her down the drive. She said her sister-in-law assaulted her by shutting her car door on her. On the matter of her mother's funeral, she said she did not feel she could go because her brother and his wife would be there.
I moved the subject on to how she was working with her brother as co-attorney and she said, "I've allowed him to do everything because he likes control. I won't let him move the investments. I've just managed to put £300 back into the account from the previous care company.
Throughout my conversation with Sue she was extremely agitated and was often trembling with emotion. She was on her feet a lot, waving her arms around and shouting. I told her that in my opinion the property and finance LPA was unworkable because there appeared to be no way in which she could work jointly with her brother in best interests. She asked what would happen and I said it was possible that the judge of the Court of Protection would see deputyship as the best option for managing the donor's affairs. She asked if the deputy would be her brother, and I said it was possible, but equally the judge could decide to involve an independent. She reacted quickly, saying it was offensive for me to say that she would not be considered, and I pointed out to her that was not what I had said. On the issue of the health and welfare LPA I told her that I had concerns about her willingness to work with the professionals involved in her father's care. She would not agree she was at any way at fault, saying she had been denied access to her father's care plan and the capacity assessment. Again she referred to [GP's name], saying "he calls me abusive". She said she wanted to talk only with the carer and her supervisor and did not want to include the manager of the agency.
It was by this time 5.30 and she was aware that I was trying to wind the meeting up. She started to shout "I feel like I've been put on trial." She told me I had not given her enough time to put forward her case and she said, "I am sorry you don't like me." I told her I had no view either way. When I said that I did not feel I needed any more information and had enough to complete my report, she marched to the front door, gestured me through it, and slammed the door behind me.
Conclusion
It was clear to me from my meeting with Sue that she is a very emotional lady. She was obsessive about her brother and sister in law, returning again and again to their 'harassment' of her. She kept referring to her love for her parents and telling me that she was the one who cared about them and how her brother never cared. She blames them for all the problems of recent months and for making it impossible to be with her mother in her last days. I am not qualified to give a diagnosis of Sue's mental condition, but I found her to be in a high state of agitation throughout, to be irrational and unwilling to accept information I gave her, and to be obsessive about her brother and his wife and the carer who was living with and supporting Roy.
In my opinion her continued involvement in her father's financial affairs is not workable because of her poor relationship with her brother. I also have doubts about her ability to make decisions in best interest for her father in relation to his health and welfare. She does not accept that he lacks capacity and she is not working with the professionals, seeing conspiracies against her by the GP, the care agency and her brother."
The application
"The Public Guardian asks the court to request that Sue submit details of how she proposes to work with Philip in the management of the donor's financial affairs. If Sue should fail to provide to the court a viable proposal, the court is asked to consider the partial revocation of the property and finance LPA made by the donor of 10 January 2014 and registered on 9 October 2014.An order under section 22(4)(b) of the Mental Capacity Act 2005 for the revocation and cancellation of the registered health and welfare LPA made by the donor on 21 May 2014 and registered with the Public Guardian on 9 October 2015."
"Let's go forward. As I say, I do not hate my brother. However, harassment is very unpleasant and it has turned into bullying, as he has labelled me to so many people. I believe that my brother wants to deal with all financial affairs, so this can be the agreement:-(a) Dad always to have at least £20 cash in his wallet, so he feels he has money to spend.
(b) Dad keeps his bank card in his wallet and his cheque book is kept in the sideboard drawer so he knows where it is.
(c) Dad to have all decisions fully discussed with him, giving him time and support to come to his own decisions.
(d) As much as possible, dad is taken to the bank/building society for transactions, so he is included.
(e) Any documents/forms that are to be submitted, I am sent a copy via [my solicitors] MacDonald Oates to agree before it is submitted.
(f) Dad keeps his current account at [address of bank branch], where they know him.
(g) All accounts are just in my dad's name or they are jointly in my brother's name, my name and dad's name. We should all be able to sign on the accounts or just dad.
(h) Nobody should be hired or asked to deal with dad's affairs.
(i) Any documents received to do with dad's financial affairs should be copied and sent to MacDonald Oates. If they are repeated bills, for example for care or cleaning, they can just be paid. If arrangements are made to change regarding amounts paid, proposals should be sent to me first.
(j) Any investments should only be put in accounts with Barclays Bank, HSBC, National Westminster, Halifax or Nationwide.
(k) No gifts should be made and no trusts set up.
(l) If dad chose to go into a home, as I think my brother thinks is appropriate, his home should not be sold, but let out. This letting process should fully involve us three.
(m) Post about financial matters should all continue to be sent to dad's address.
"On 29 October 2015, I made a call to Sue to ask whether she was prepared to work with Philip in managing Roy's financial affairs, or did she wish to relinquish her role as attorney. She explained that she does not wish to give up the LPA for property and finance and would continue to communicate with Philip via her solicitor. She explained that Philip writes to her solicitor who then forwards the correspondence to her by mail. She said that the system has been in place prior to the death of her mother.Sue stated that she has not seen Roy since 18 September 2015 as she feels unwelcomed in the home by the carer, who, she says, reports everything back to Philip and his wife."
Orders
(a) the OPG was to serve the respondents by 21 December 2015;(b) the respondents were to respond to the application by 12 January 2016; and
(c) the matter was to be referred again to a judge on or after 12 January 2016.
"Evidence to follow. I have been suffering very unpleasant harassment, which has had a cumulative, adverse impact on my everyday life and family members, causing me to be frightened and distressed. This harassment has come from my brother and sister-in-law. Before my mother died he had been telling my health professionals that I have severe mental health issues. People have just labelled me without even meeting me. I have a letter from my GP to state that I do not have mental health issues or have ever had them."
"Finally, the Public Guardian has been informed by Philip that the donor's bank accounts have been suspended. The Public Guardian has not sought this as the Public Guardian holds the view that suspension of the donor's accounts has detrimental implications for the donor in that his utility bills will not be paid."
(a) Exhibit 4 was a letter from Sue's GP dated 23 November 2015 confirming that "she has no past medical history of any mental health conditions and takes no medication for this purpose."(b) Exhibits 8 and 39, which are identical, contained a letter from her GP dated 15 January 2016, saying, "I am writing regarding this 61 year old lady at her request. For whatever reason she needs me to write a letter to confirm that she does not bite her knuckles and that indeed her knuckles are not damaged in any way. She has come to see me today completely calm and measured and I can confirm that her knuckles look completely normal with no evidence of scarring or biting."
(c) Exhibit 18 was a complaint Sue made to the Health Ombudsman about the way in which she had been addressed by staff from the local hospice when her mother was dying of cancer.
(d) Exhibit 27 was a lengthy email, running into three pages of dense typescript, addressed to the Public Guardian, Alan Eccles, asking for a copy of the General Visitor's report and criticising the manner in which the Visitor had conducted the interview. [At the hearing on 27 April 2016 I asked Sue why she had sent him such a longwinded email. She replied that "the OPG invites feedback on the service it provides."]
(e) Exhibit 40 related to the grievance procedures at Glanvilles, Solicitors, and included complaints to the Client Care Manager and the Chief Executive Partner.
(f) Exhibit 48 was an email to the OPG dated 29 October 2015. "This is my written request to be sent all the information you hold on me, that I can be sent under the Data Protection Act please? In addition, please send me exactly what I did to lead Lynne Williamson to label me as "very emotional and agitated regarding the whole situation", as I did not cry, my eyes did not well up at all and I did not even use a tissue whilst she was in my home?"
(g) Exhibit 53 was a letter from Chief Inspector Darius Hemmatpour of Hampshire Police dated 27 January 2016 confirming that "I have looked through the Police RMS (Records Management System) where we record and documents all matters reported to us and can assure you that there is nothing recorded that states you suffer from a Mental Health condition."
(h) Exhibits 54, 55 and 56 were copies of articles from Psychology Today and other journals. The title of one of them was "Mental health symptoms are still viewed as threatening and uncomfortable."
(i) Exhibit 67 was a letter addressed to the care agency commencing, "Please would you answer the following questions. I realise that you are very busy and so I have made them into YES/NO answers so you can return your responses quickly, as I need them urgently please." There were seven pages of typescript containing a total of 28 questions.
Philip's statement
"I have read the statement from the Office of the Public Guardian. I agree with their recommendations to the court that the joint LPA for financial affairs either be revoked or that Sue's name is removed from it. They are also recommending that the sole LPA for H&W be revoked and a deputy appointed. I think that the decisions that will need to be made about father's health need a dispassionate and professional approach and that this would be better coming from a court appointed deputy. I think Sue finds the responsibilities of holding the LPA for H&W for our father difficult. She has been in denial about our parents' condition and she is now in denial of our father's. He is scared stiff if he thinks he is alone for more than 5 minutes. He is also scared of the dark. I think being in denial is at the root of my sister's problems with the health professionals, the carers and me and my wife.I also think that Sue would have trouble managing our father's financial affairs as the sums involved in providing father's essential 7 day a week, 24 hour a day care are large. However I am willing to accept the court's ruling on this. There are some practical problems. I support the carer with the weekly shopping, a trip on which I take my father, and I am owed money for this and other expenses for which I will need reimbursement. As an aside, we still need to sort out probate for my mother's estate as my father is the first named executor with myself and Sue jointly named as second if my father cannot act.
I do not want to go into all the accusations, but as regards the charge of harassment, we have only seen Sue three times since just before our mother died. The first was when my wife. Nicola, drove to Sue's house to tell her that mother was dying, and was told to get off her land and never return. We have complied fully with this request. The second was when Sue came to our parents' house to visit Mother. We had been on the point of leaving (as requested so that Sue could visit when we were not in the house) but Sue was early and Nicola happened to be in the hall when she arrived. On seeing Nicola she screamed and ran away.
The third was when I went down to father's house because the heating had failed. I met Sue at the front door by accident and said, "Hello, Sue, nice to see you. We need to talk", as I had been asked to do so by [Roy's GP]. Sue just ran away shaking to her car and drove off. Later she shouted at the carer that she should have told her that I was coming.
I am worried about Sue's health because many of the people she has come in touch with have expressed their concern about her mental condition. Sue appears to be constantly tense and anxious, with a hair trigger. If she disagrees with something she starts screaming at people, stamps her feet in front of them, bites her knuckles and slams doors. The problem has now become so acute with the carer that she (the carer) starts trembling when she knows Sue is coming. I am not sure that Sue is aware of her own actions. I did make some enquiries to see if anything could be done to help Sue. However it appears that both I and Nicola are part of the problem.
When my mother died, my sister absented herself for about 8 weeks. We wrote to her to involve her in the funeral but she did not reply. She stated that she would have nothing more to do with things if I got involved. I had heard that she wanted to revoke her LPA for H&W. During this period I arranged mother's funeral, arranged the weekly shopping."
Order
Eileen Lawrence's second witness statement
Property and financial affairs LPA
(1) The attorneys have both expressed their inability to work together. In her witness statement received on the 8 February 2016, Sue has expressed feeling of being harassed and frightened at the behaviour of Philip. Sue has stated that Philip removed the cheque books and financial documents from the family home without her knowledge.(2) Sue does not agree that Philip could not contact her and asserts that she received no calls from him. Sue further states that, due to the harassment she has suffered, she was advised not to have any contact with Philip.
(3) Philip has expressed his inability to work with Sue in managing the property and financial affairs of their father and states that, without his consultation, Sue informed the banks of a dispute causing the banks to freeze the donor's accounts.
(4) The Court of Protection General Visitor's report dated 2 October 2015 concluded that the continued involvement of Sue in the management of the donor's financial affairs was unworkable due to the poor relationship between the two attorneys.
(5) The Public Guardian submits that the attorneys have failed to have regard to their fiduciary duty by allowing the difficulties in their personal relationship to effect the way in which they act for the donor in matters relating to property and financial affairs.
Health and welfare LPA
(6) The Visitor's report concluded that Sue was in a high level of agitation throughout the meeting and believed there is a conspiracy against her by her GP, the care agency and her brother. The Visitor further states that, in her opinion, she has grave doubts about Sue's ability to make health and welfare decisions in the best interests for her father.
(7) In her emails to the OPG on 22 and 23 September 2015, Sue expressed fear for her safety and what Philip will do upon finding out that the carer had been changed. She expressed fear for her own safety prevented her from seeing her father because the carer was present. Sue concluded that she attempted to contact Adult Services in order to remove the care provider and that she believed the care provider was being advised by a senior GP who did not want Sue to ask questions relating to her mother's end of life care.
(8) In the telephone attendance note dated 28 October, Graham Burrell [of Social Services] describes Sue as being erratic and believing in a conspiracy theory.
(9) In her witness statement received on 8 February 2016, Sue stated that the care plan was incorrect; that she did not agree that her father required incontinence pads and that this was a drain on NHS resources. She further stated that she was excluded from the care plan due to her brother informing the care company that she had mental health problems. In her statement Sue has failed to explain what steps she took to approach the care company in order to change the care plan she considered to be incorrect, especially in view of the fact that she is the health and welfare attorney.
(10) Sue confirms that the carer Elana was in her room when Sue yook the donor to visit Graham Burrell at Adult Services, but does not explain why she did not inform the carer that she was taking the donor out of the house. By her actions Sue has shown an unwillingness to work in partnership with health care professionals for the benefit of the donor.
(11) Sue has stated that she had concerns with the carer Elana and wished to stop the abuse the donor was receiving from her. She continues by saying that she wished the carer to be removed so that she felt safe to visit her father. The Public Guardian questions why Sue feared for her own safety and on what basis she reached this conclusion.
(12) In light of this evidence, there is a clear need for the court to make a determination in light of all the facts as to Sue's suitability to remain as the sole attorney for health and welfare.
(13) The Public Guardian accepts that there is no medical evidence pertaining to any mental health issues relating to Sue. However, the Public Guardian considers that on the balance of probability the appointment of Sue under the health and welfare LPA should be revoked.
(14) Should the court be content with a proposal presented by Sue in respect of how she proposes to work with Philip in the management of the donor's financial affairs, the Public Guardian has no objection to Sue's continuation as the donor's attorney for property and affairs.
The hearing
(a) Nadia Dhillon of the OPG;(b) Philip and his wife Nicola; and
(c) Sue, who was accompanied by Jennifer McGrandle of the Personal Support Unit (PSU).
The law relating to the revocation of an LPA
(a) the attorney has behaved, is behaving, or proposes to behave in a way that contravenes his authority or is not in the donor's best interests; and(b) the donor lacks the capacity to revoke the LPA himself.
"If there is more than one donee, the court may under subsection (4)(b) revoke the instrument or the lasting power of attorney so far as it relates to any of them."
(a) section 1(5) of the Act, which provides that "an act done, or decision made, under this Act for or on behalf of a person who lacks capacity must be done, or made, in his best interests;" and(b) section 1(6) of the Act, which states that "before the act is done, or the decision is made, regard must be had to whether the purpose for which it is needed can be as effectively achieved in a way that is less restrictive of the person's rights and freedom of action."
Decision
(a) contravenes her authority; or(b) is not in Roy's best interests.
(a) The Public Guardian accepts that there is no medical evidence pertaining to any mental health issues relating to Sue. However, the Public Guardian considers that on the balance of probability the appointment of Sue under the health and welfare LPA should be revoked.(b) Should the court be content with a proposal presented by Sue in respect of how she proposes to work with Philip in the management of the donor's financial affairs, the Public Guardian has no objection to Sue's continuation as the donor's attorney for property and affairs.
(a) Re W (Power of Attorney) [1999] 2 FLR 1163;(b) the Court of Appeal's decision in the above case: Re W (Enduring Power of Attorney) [2001] 2 WLR 957;
(c) Re E (Enduring Powers of Attorney) 3 WLR 1974; and
(d) Re F [2004] 3 All ER 277.
"It seems to me that to remove an attorney because of hostility from a sibling or other relative, in the absence of any effective challenge to his competence or integrity, should require clear evidence either that the continuing hostility will impede the proper administration of the estate or will cause significant distress to the donor which would be avoided by the appointment of a receiver."
(a) is such that they deliberately avoid having any contact with one another; they irritate each other and simply cannot work together;(b) has led to Roy's bank accounts being frozen;
(c) has prevented them from obtaining a grant of representation to their late mother's estate, of which Roy is the primary beneficiary; and
(d) has resulted in a tortuous process whereby, at Sue's insistence, any communications between her and her brother have to be channelled through her solicitors, MacDonald Oates. This causes a delay in the decision-making process and also involves unnecessary expense, albeit that Sue, rather than Roy, is paying for the service.
(a) allowing the Public Guardian's application for the partial revocation of the LPA for property and financial affairs, and directing him to limit the registration of the LPA to Philip acting as sole attorney; and(b) dismissing the Public Guardian's application for the revocation of the LPA for health and welfare.