ON APPEAL FROM HIGH COURT
HHJ Denyer QC
9JU75140
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE GROSS
and
SIR RICHARD BUXTON
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Ian Karl Robert Brandon |
Appellant |
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- and - |
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American Express Services Europe Ltd. |
Respondent |
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WordWave International Limited
A Merrill Communications Company
165 Fleet Street, London EC4A 2DY
Tel No: 020 7404 1400, Fax No: 020 7404 1424
Official Shorthand Writers to the Court)
Fred Philpott and Kate Urell (instructed by Mishcon de Reya) for the Respondent
Hearing dates : 12th July 2011
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Crown Copyright ©
LORD JUSTICE GROSS:
INTRODUCTION
" ……
Re: AMERICAN EXPRESS CREDIT CARD ACCOUNT
DEFAULT NOTICE SERVED UNDER SECTION 87(1) OF THE CONSUMER CREDIT ACT 1974
IMPORTANT – YOU SHOULD READ THIS CAREFULLY
…..
We refer to the American Express Credit Card Agreement….between you and American Express… You have failed to make the minimum payments due to your account as required by Clause 3 of the Terms and Conditions governing the use of the American Express Credit Card. To remedy this breach the payment due on your account of £275.80 must be received within fourteen calendar days from the date of this Default Notice.
IF THE ACTION REQUIRED BY THIS NOTICE IS TAKEN BEFORE THE STATED DATE NO FURTHER ENFORCEMENT ACTION WILL BE TAKEN IN RESPECT OF THIS BREACH. IF YOU DO NOT TAKE THE ACTION REQUIRED BY THIS NOTICE BEFORE THE STATED DATE THEN FURTHER ACTION SET OUT BELOW MAY BE TAKEN AGAINST YOU.
1. The Agreement will be terminated.
2. All sums outstanding on your account plus interest will become immediately due and payable.
3. Your account may be referred to a debt collection agency and you may be charged for any costs which American Express incur in recovering any overdue amount from you…..
4. No further use may be made of the Credit Card account….
5. Information regarding the status of the account will be reported to a credit bureau….
IF YOU HAVE DIFFICULTY IN PAYING ANY SUM OWING UNDER THE AGREEMENT OR TAKING ANY OTHER ACTION REQUIRED BY THIS NOTICE, YOU CAN APPLY TO THE COURT WHICH MAY MAKE AN ORDER ALLOWING YOU MORE TIME
….. "
For the avoidance of any doubt the £275.80 required represented a minimum payment – as distinct from the total debit balance.
" …..
This letter serves as notice of cancellation of your account and credit card account agreement with immediate effect. All monies outstanding on the account (including any new transactions or cash advances) are now payable in full.
…..
As is our policy in these instances, your account has been transferred to a debt collection agency. A collection fee has been applied to your account…..
After a period of 28 days from the date of this letter in accordance with the agreement governing your Card accounts, steps will be taken to register the default status of your account with the credit reference agencies, Experian Limited and Equifax Plc. This information may be shared with other organisations in assessing applications from you and members of your household for credit or other facilities. "
" 10. ENDING THIS AGREEMENT
…..
(2) We can end this Agreement at any time by giving immediate notice. Alternatively, we can stop you from using the Card. If we end this Agreement you must pay all money you owe on the account……"
" Default notices
87. Need for default notice
(1) Service of a notice on the debtor….in accordance with section 88 (a 'default notice') is necessary before the creditor ….can become entitled, by reason of any breach by the debtor ….of a regulated agreement, -
(a) to terminate the agreement, or
(b) to demand earlier payment of any sum….
……
88. Contents and effect of default notice
(1) The default notice must be in the prescribed form and specify -
(a) the nature of the alleged breach;
(b) if the breach is capable of remedy, what action is required to remedy it and the date before which that action is to be taken;
…..
(2) A date specified under subsection (1) must not be less than 14 days after the date of service of the default notice , and the creditor …..shall not take action such as is mentioned in section 87(1) before the date so specified……
176. Service of documents
(1) A document to be served under this Act by one person ('the server') on another person ('the subject') is to be treated as properly served on the subject if dealt with as mentioned in the following subsections.
(2) The document may be delivered or sent by an appropriate method to the subject……at his proper address.
(3) For the purposes of this Act, a document sent by post to….the address last known to the server as the address of a person shall be treated as sent by post to….his proper address."
THE PROCEEDINGS
" 25. …..His point about service is that the notice requires payment within 'fourteen calendar days from the date of this Default Notice'. This, he says, means that no allowance is made for the fact that he would not receive this notice on the same day (there was no suggestion that it was delivered by hand; it was sent by post). So he was given less than 14 days and the default notice was invalid.
26. In support of that proposition Mr. Brandon relies on CPR 6.26, which provides that the deemed date of service by post is two days after posting…."
" 27. ….. The only suggestion in the present case is that the default notice might not have been received on the day after it was posted. Mr. Brandon does not say when he actually received it. If it was received the day after posting it gave the correct date. If not, I regard the default as de minimis, and one that I am prepared to overlook given that Mr. Brandon does not say that he would have paid if he had been given the full 14 days (if, indeed, he had not been). His case is that the default notice was invalid, therefore there was no right to terminate the agreement, therefore the termination was unlawful, and therefore he does not have to repay the money. That is not an attractive argument."
DJ Gisby went on to give judgment under Part 24 CPR for Amex.
i) It is apparent that Amex put its case on the basis of default. There was no suggestion of a contractual termination of the agreement.ii) Mr. Brandon argued that the £25 charged by Amex each month when he failed to make the minimum payment constituted a penalty and that, accordingly, the sum outstanding was to be reduced to disallow all such monthly amounts. DJ Gisby disagreed (at [22]) but went on to say (at [23]) that had he regarded these standard provisions as a penalty, then he would have concluded that the maximum reduction to the Amex claim would have amounted to £1,000.
iii) Mr. Brandon sought to advance a counterclaim for damages for "injury to credit"; Amex had registered the Default Notice – which it should not have done as the Default Notice was (he submitted) invalid. His credit rating had been affected as a result and he claimed damages accordingly. As DJ Gisby observed (at [29]), given his conclusion that the Default Notice was valid, the point fell away. But even had he concluded that the Default Notice was invalid, he would still have dismissed the counterclaim:
" 29. …..Suppliers and lenders use a credit reference agency to ascertain whether it is commercially safe to extend credit to potential customers and borrowers. There is no doubt that Mr. Brandon has borrowed money from American Express and has no intention of repaying it. His case before the court boils down to an argument that, in effect, American Express should be deprived of its remedy because of its failure to comply with the regulations. I have held against him on this, but even if he were right American Express would plainly be entitled to say that this is a man who is a bad credit risk and to warn others….."
Accordingly, DJ Gisby struck out the counterclaim.
i) If a statute required a minimum period of 14 days it was very difficult for a court to say that it did not really matter and that an abridgement of the time available was de minimis.ii) Though the CPR provisions for service of documents did not strictly apply, they proceeded on the basis of 2 days for service – making it difficult to presume that a letter posted with a first class stamp would be delivered the next day.
iii) Finally, the Judge dealt with the submission by counsel then appearing for Amex (viz., Ms Urell, who did not appear before DJ Gisby but has appeared as junior counsel before us) that the validity of the Default Notice did not matter because the agreement could have been terminated other than by relying on the Default Notice. As HHJ Rutherford put it:
" …The problem with that, and she may be right….is that this was not a point that was taken before the District Judge at all…..and therefore ….in considering whether or not to give permission to appeal it is a bit risky of me now to take into account something that was never argued before the District Judge. And, secondly, …..and maybe this is why it was not argued before the District Judge, …if you go down the default notice route then it really does not lie in your mouth afterwards to say, 'Well, we didn't give you 14 days but who cares. We could have done it some other way anyway.' If you decide to go down the default notice route it seems to me that it is certainly arguable that that is a route by which you are bound and which you must follow."
" Further, although the point does not appear to have been argued before the Judge, it was not necessary for R to serve a default notice as there was within the agreement, the right to terminate at any time. As such, R did not have to rely on any breach and it is only termination 'by reason of any breach' which requires the service of a default notice: s.87 of the Consumer Credit Act 1974….."
" ….I do not dismiss it as being unreal…"
" ….that….as a possible defence to the claim that is made, the fact that the default notice may, for the reasons I have already given, have not given the full 14 days, does not provide Mr. Brandon with any real prospect of a successful defence. In other words, it is not a defence which ….has any chance of success."
THE RIVAL CASES IN THIS COURT
" 76. Duty to give notice before taking certain action.
(1) The creditor or owner is not entitled to enforce a term of a regulated agreement by –
(a) demanding earlier payment of any sum….
…….
except by or after giving the debtor or hirer not less than seven days' notice of his intention to do so.
(2) Subsection (1) applies only where –
(a) a period for the duration of the agreement is specified in the agreement, and
(b) that period has not ended when the creditor or owner does an act mentioned in subsection (1),
but so applies notwithstanding that, under the agreement, any party is entitled to terminate it before the end of the period so specified.
(3) A notice under subsection (1) is ineffective if not in the prescribed form.
98. Duty to give notice of termination (non-default cases).
(1) The creditor or owner is not entitled to terminate a regulated agreement except by or after giving the debtor or hirer not less than seven days' notice of the termination.
(2) Subsection (1) applies only where –
(a) a period for the duration of the agreement is specified in the agreement, and
(b) that period has not ended when the creditor or owner does an act mentioned in subsection (1),
but so applies notwithstanding that, under the agreement, any party is entitled to terminate it before the end of the period so specified."
Accordingly, the non-default termination route did not avail Amex.
" 5. Unfair Terms
(1) A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer."
i) The Default Notice was valid; it was "open to interpretation" that the period specified meant 14 days from the date of service. In any event, any defect in the Notice as to the period for remedying the breach was de minimis. Furthermore, any such defect was de minimis in that there was no prejudice - as Mr. Brandon had no intention of complying with any default notice.ii) Regardless of the validity of the Default Notice, Amex was entitled to terminate the agreement contractually, relying on cl. 10(2). Although there had been no Respondent's Notice this alternative argument had been squarely before HHJ Denyer QC; Mr. Brandon had not been in any doubt that it was. Moreover, neither ss. 76(1) nor 98(1) applied to the agreement; it was open-ended and clearly so and thus not of a fixed duration. There was no arguable defence based on these sections. Mr. Brandon was confusing the credit token (the Card) and the underlying agreement. The agreement was continuing notwithstanding that the Card was limited in duration. Credit cards (like overdrafts) are generally repayable on demand.
iii) It was wrong for the fairness of cl.10(2) to be raised for the first time before this Court. Be that as it may, the clause was fair; it would be absurd to have an open-ended agreement with no power of termination.
iv) In any event (as I understood it, without prejudice to the validity of the Default Notice), Amex had since used the new s.98A of the Act to terminate the agreement. As of the 19th April, 2011, the debt owed exceeded the judgment debt; the agreement was terminated by this route on the 28th June, 2011. Insofar as material, s.98A provides as follows:
" 98A. Termination etc of open-end consumer credit agreements(3) Where a regulated open-end consumer credit agreement….provides for termination of the agreement by the creditor –(a) the termination must be by notice served on the debtor, and(b) the termination may not take effect until after the end of the period of two months, or such longer period as the agreement may provide, beginning with the day after the day on which notice is served."
THE VALIDITY OF THE DEFAULT NOTICE
NON-DEFAULT CONTRACTUAL TERMINATION
i) Recognising that the issue is one of fact and degree and involves a discretionary decision of the Judge hearing the first appeal, I feel reluctantly driven to the conclusion that permitting Amex to rely on contractual termination fell outside the proper ambit of that discretion. In context, this was simply too significant a change of case – all the more so as it was not foreshadowed at all before DJ Gisby or in any written form in advance of the appeal, save incidentally in Ms Urell's skeleton argument.ii) The upshot of the way the case unfolded is that wide-ranging points, possibly of some general importance, concerning the application of ss. 76 and 98 of the Act to the agreement, were left to be developed "on the hoof" in the course of the appeal. It will be recollected that if the notice requirements of these sections were applicable then it was plainly arguable that Amex had not complied with them so that the contractual termination route was itself closed; in any event, a conclusion either way as to the applicability of these sections of the Act could have obvious ramifications for standard credit card agreements. While there cannot be one rule for those legally represented and another for litigants in person, I confess to concern as to the evolution of the argument at the appeal stage in the circumstances of this case. Although this issue was realistically arguable on both sides, as it involves a point of law I am far from saying that it was incapable of summary disposal – had the procedural groundwork been laid. But here that had not been done and I do not think it acceptable – in proceedings claiming summary judgment - for the argument as to contractual termination to have emerged in the manner and at the stage of proceedings when it did. For completeness, although (given the view I take of the matter) it is unnecessary to reach any final decision on the point (and I do not do so), my inclination, in broad agreement with Mr. Philpott's submissions, would be to conclude that ss. 76 and 98 did not apply to the agreement – but, as already indicated, I do not think it was right for this issue to be determined summarily here.
iii) A further consequence of the manner in which matters have developed is that the first mention of the alleged "unfairness" of cl.10(2) of the agreement, by reason of reg. 5(1) of the Regulations, has taken place before this Court on a second appeal. That cannot be right; but to refuse to permit Mr. Pugh to advance this argument now would seem unduly harsh, given the tolerance shown to Amex to rely on contractual termination at the first appeal stage. Again for completeness, I am bound to say – without expressing a final conclusion – that I am not attracted to Mr. Pugh's submissions as to the unfairness of cl. 10(2) but I remain reluctant either to refuse to entertain the point or to dismiss it summarily in the light of the history of the matter.
iv) Pulling the threads together, the cumulative impact of the procedural history leads me to conclude that it would not be fair to permit summary judgment to stand on the basis of contractual termination. This is so whatever the position might have been as to summary judgment had the ss.76 and 98 and reg. 5(1) issues arisen in a more orderly fashion. At all events, against a background of expanding proceedings lacking a proper framework at the appeal stage, I am left with a sense of unease which I cannot dispel.
MISCELLANEOUS MATTERS
i) I express no view as to whether it is realistically arguable that the £25 monthly charge was a penalty. Although any disclosure would be a matter for the Judge dealing with any further hearings (if such there are), for my part I can see no merit whatever in the submission that some 6 years' of disclosure (or anything like that) would be called for. A sense of realism coupled with considerations of proportionality should serve to preclude any such argument. In any event and in agreement with DJ Gisby (at [23] of his judgment), I cannot accept that this issue could be worth more than £1,000.00 at most. Even if that sum was deducted from the Amex claim it is plain that a substantial sum would be due from Mr. Brandon to Amex, provided only that Amex complies with the relevant statutory and procedural requirements.ii) With respect, I reject Mr. Pugh's complaint as to the dismissal of the counterclaim. It is devoid of merit for the reasons expressed by DJ Gisby at [29] of his judgment (set out above) and which I gratefully adopt. On the facts before this Court and regardless of the outcome of the appeal, Mr. Brandon is a bad credit risk; for this conclusion, he has only himself to blame.
SIR RICHARD BUXTON:
LORD JUSTICE PILL: