COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE CHANCERY DIVISION
MR JUSTICE COLLINS
CH/2005/APP/4255
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE RIX
and
LADY JUSTICE ARDEN
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International Masters Publishers Ltd |
Appellant |
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HM Revenue & Customs |
Respondent |
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WordWave International Ltd
A Merrill Communications Company
190 Fleet Street, London EC4A 2AG
Tel No: 020 7421 4040 Fax No: 020 7831 8838
Official Shorthand Writers to the Court)
Nicola Shaw (instructed by HM Revenue & Customs) for the Respondent
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Crown Copyright ©
Lady Justice Arden:
Background
"2. Mr David Moncur, legal affairs manager of the Appellant provided a detailed witness statement with exhibits and gave evidence. We find the following facts:
(1) The Appellant is a direct marketing company supplying products directly to the customer which are advertised through personally addressed mailings, media inserts, telemarketing, direct response television, websites and email marketing.
(2) The Appellant's business is that of distributing 'continuity products.' The product is a series entitled 'the Classic Composers' comprising 63 'CD books' each devoted to a single composer (except for one which is a compilation of the works of various composers), 156 cards.
(3) The method of supplying the product is to send a person a 'gift' certificate inviting him to apply for an introductory package which is free apart from postage and packing of £3.95 if he keeps it. If he pays this sum he then receives two CD books, a bookshelf for displaying the complete series, a binder to hold the cards of which two packs of four cards are sent, and a promotional item, such as a small clock. The customer had 10 days in which to decide to return the items. Approximately every three weeks thereafter he receives a further instalment of a CD book and a packet of four cards for £9.99 on the same 90-day approval or return basis until the series is complete. Cancellation can be made at any time. At various stages the customer is given the option of receiving three CD books and packets of cards at a discount on the standard price (£26.97 instead of £29.97), which completes the set in 20 shipments (13 shipments for the cards which have a smaller number of total packages) over 15 months; this option is taken by about 55 per cent of customers. Alternatively those opting to take one at a time receive 60 shipments (39 shipments for the cards) over a 45-month period. Only about 5 to 10 per cent complete the whole series without cancelling.
(4) The CD book is 15 cm high and 13.3 cm wide (which is different in size from a normal CD in a case). It comprises a hard-back cover in which a plastic CD case is fixed to the inside front cover plus 12 bound pages comprising a contents page, a four page biography of the composer, two pages of historical context, and 5 pages containing a brief description of the musical extracts contained on the CD. In the case of the sample we saw devoted to Mozart after the four page illustrated biography, there are two pages listing some facts and dates during his lifetime and some text and pictures of other contemporary items, such as George III buying Buckingham House in 1761 in which Mozart played in 1764. The listener's guide, comprising the remaining five pages, contains a half a page (or on one page one-third of a page) piece on each (including an illustration) of the 11 tracks on the CD. The last page (headed 'in depth' comprises two sections from a single work (here Mozart's requiem) dealt with on a whole page also containing an illustration. The back cover has acknowledgements inside the cover and a list of the tracks on the CD on the outside. The CD consists of 11 separate tracks of excerpts from the composer's music totalling 73 minutes and 36 seconds of music. Each track consists of single movement extracts, such as the overture to the Marriage of Figaro, the first movement of the clarinet concerto, and the second movement of Piano Concerto No.21. The music is chosen to give an overview of the composer and the essential elements of his work, rather than to be a series of 'greatest hits.'
(5) The cards in our sample shipment comprised card 6 entitled 'Towards a New Art' of a series of cards on early music, card 38 on the Bach dynasty in the classical section, card 17 on the trombone in the orchestral instruments section, and card 16 of a glossary of musical terms. The cards have printed material on both sides and have punched holes for inserting into a ring binder. The Commissioners accept that this part is zero-rated.
(6) The CD accounts for 29.5 per cent of the cost of goods (which includes also the housing for the CD) but when packing, invoicing and postage is added this becomes 12.1 per cent of the total cost of the supply. A CD containing similar extracts could be obtained on its own for £4.99 to £5.99."
"6. The guidance by the European Court in Card Protection Plan Ltd v Customs and Excise Comrs (Case C-349/96) [1999] STC 270 starting at paragraph 26 on "whether a transaction which comprises several elements is to be regarded as a single supply or as two or more distinct supplies to be assessed separately" includes the following (a) that regard must first be had to all the circumstances in which the transaction takes place (paragraph 28); (b) a supply which consists of a single service and this must also apply to goods, as adopted in Kimberley-Clarke v Customs and Excise Comrs [2004] STC 473; [we substitute goods for services throughout the following summary] from the economic point of view should not be artificially split but the essential features of the transaction must be ascertained to determine whether the taxable person is supplying the typical customer with several distinct principal goods or with a single supply of goods (paragraph 29); (c) there is a single supply in cases where one or more elements are to be regarded as constituting the principal goods, whilst one or more elements are to be regarded as ancillary goods (paragraph 30); (d) a supply of goods is ancillary to a principal supply of goods if it does not constitute for customers an aim in itself, but a means of better enjoying the principal goods supplied (paragraph 30); (e) a single price is not decisive but may suggest a single supply; but if the circumstances indicate that the customer intends to purchase two distinct goods an apportionment should be made (paragraph31). In Dr Benyon and Partners v Customs and Excise Comrs [2005] STC 55 Lord Hoffmann at [31] said in relation to the test summarised at (b) above 'In my opinion the level of generality which corresponds with social and economic reality is to regard the transaction as the patient's visit to the doctor for treatment and not to split it into smaller units.'
7. Applying these tests is a matter of impression. We look at the supply as a whole and regard this as consisting of two elements, the CD book on one hand and the cards, which give information unrelated to what is on the accompanying CD, and which are agreed to be zero-rated, on the other. Even when consisting of part of this whole, we consider the CD book to be a separate supply having two elements, the CD and the written material which we agree is a book or booklet when looked at on its own. In spite of Mr Walters' persuasive arguments we regard the CD as being the principal supply and the written material as ancillary. The CD provides over 73 minutes of music compared to which the written material is slight. Including a small amount of written material with a CD is common in our experience. We consider that a typical customer buying a series on the classic composers will be interested in listening to the CD and will regard the written material as an aid to enjoying the music, rather than wanting to read about composers and as an ancillary matter to listen to some of a composer's music. We regard the introductory leaflet as conveying this priority:
'Take a look at the sample we have enclosed for you. It is a compact disc and a hard-back book all in one! You can listen to the superb digitally recorded disc of Mozart, and at the same time read the Listener's Guide–a track by track description of the music and find out the composer's life and what inspired his music.'
The written material in the CD book does not constitute an aim in itself but as a means of enjoying the CD. Five of the 12 pages refer to the content of the CD and the rest is related as being the biography of the composer concerned or notes on the historical content of the composer's life. We regard the supply as very different from the typical case of a magazine supplied with a CD. The purchaser will want the magazine anyway and if there is a free CD he will regard it as an extra. We do not think that a purchaser here can be regarded as buying a book (or booklet) and treating the CD as an extra. He is buying a CD with the written material as an extra.
8. Since we regard the CD book as a single supply principally of the CD no question of apportionment arises. In case we are wrong on this we record in relation to the concession that the Commissioners concede that the CD is not supplied separately from the book and that the cost of the CD is no more that £5 excluding VAT. We have made findings on the proportion of the cost of the CD with and without postage and packing. We do not propose to say anything on the interpretation of the concession or whether postage and packing should be included in calculating the percentage."
"36. It seems to me, in all the circumstances, that the Tribunal was entitled to conclude, as it did, in regard to the nature of the product on offer. It also referred to the introductory leaflet and, again, that introductory leaflet points in the direction of the predominance of the CD. As I indicated at the outset, unless I can be persuaded that that decision is an irrational one or clearly was one which was taken without regard for a material consideration, it must stand because no error of law is identified. In so far as there has been a failure to refer to cost, that could not in my judgment have made any difference. First, of course, the Tribunal was not referred to cost for the purposes of ascertaining the question of predominance. It was not given the means to identify the correct comparison between the cost of the items for that purpose. Secondly, although, of course, the cost to the supplier is a relevant consideration, the overall economic reality must also include what the consumer is expecting to get in the transaction and therefore the expectation of the consumer, which may not relate directly to the cost of the individual items, is itself a material consideration. Thirdly, it is clear, as I have indicated, that the relative cost, because of the somewhat superficial material which was before the Tribunal on cost, has to be modified and the modification must be in the direction of recognising that the CD element does bear a higher proportion to the booklet alone, having regard to packing, et cetera, and perhaps also to questions of royalties than was apparent from the material put before the Tribunal."
Discussion and Conclusions
"29. In this respect, taking into account, first, that it follows from article 2(1) of the Sixth Directive that every supply of a service must normally be regarded as distinct and independent and, secondly, that a supply which comprises a single service from an economic point of view should not be artificially split, so as not to distort the functioning of the VAT system, the essential features of the transaction must be ascertained in order to determine whether the taxable person is supplying the customer, being a typical consumer, with several distinct principal services or with a single service."
"30. There is a single supply in particular in cases where one or more elements are to be regarded, by contrast, as ancillary services which share the tax treatment of the principal service. A service must be regarded as ancillary to a principal service if it does not constitute for customers an aim in itself, but a means of better enjoying the principal service supplied. Customs and Excise Commissioners v Madgett and Baldwin (trading as Howden Court Hotel) (Joined Cases C-308/96 and 94/97 [1988] S.T.C. 1189, 1206 para. 24.
31. In those circumstances, the fact that a single price is charged is not decisive. Admittedly, if the service provided to customers consists of several elements for a single price, the single price may suggest that there is a single service. However, notwithstanding the single price, if circumstances such as those described in paragraphs 7 to 10 above indicated that the customers intended to purchase two distinct services, namely an insurance supply and a card registration service, then it would be necessary to identify the part of the single price which related to the insurance supply which would remain exempt in any event. The simplest possible method of calculation or assessment should be used for this: see, to that effect, Madgett and Baldwin, at p. 1208, paras. 45 and 46."
"23. It must therefore be held that the scheme under art 26 of the Sixth Directive applies to traders who organise travel or tour packages in their own name and entrust other taxable persons with the supply of the services generally associated with that kind of activity, even if they are not, formally speaking, travel agents or tour operators.
24. However, as the Advocate General notes in para 36 of his opinion, traders such as hoteliers who provide services habitually associated with travel frequently make use of services bought in from third parties which take up a small proportion of the package price compared to the accommodation and are among the tasks traditionally entrusted to such traders. Those bought-in services do not therefore constitute for customers an aim in itself, but a means of better enjoying the principal service supplied by the trader.
25. In such circumstances the services bought in from third parties remain purely ancillary in relation to the in-house services, and the trader should not be taxed under art 26 of the Sixth Directive.
26. Where, however, a hotelier habitually offers his customers, in addition to accommodation, services which go beyond the tasks traditionally entrusted to hoteliers, and which cannot be carried out without a substantial effect on the package price charged, such as travel to the hotel from distant pick-up points, such services are not to be equated with purely ancillary services.
27. In view of the foregoing, the answer to the questions referred by the High Court must be that art 26 of the Sixth Directive applies to a hotelier who, in return for a package price, habitually offers his customers, in addition to accommodation, return transport between certain distant pick-up points and the hotel and a coach excursion during their stay, those transport services being bought in from third parties."
"30. In the course of this appeal there has been much discussion of para 30 of the judgment of the Court of Justice. In my opinion it is clear that this paragraph (which uses the introductory words 'in particular') is dealing with a particular case exemplified by the Madgett and Baldwin case. It is not asserting that every distinct element of a supply must be a separate supply for VAT purposes unless it is 'ancillary'. 'Ancillary' means (as Ward LJ [2004] STC 1471, 1482, para 39 rightly observed) subservient, subordinate and ministering to something else. It was an entirely apposite term in the discussion in the British Telecommunications case (where the delivery of the car was subordinate to its sale) and in the Card Protection Plan case itself (where some peripheral parts of a package of services, and some goods of trivial value such as label, key tabs and a medical card, were subordinate to the main package of insurance services). But there are other cases (including the Faaborg-Gelting case (Case C-231/94 [1996] ECR I-2395, Beynon's case [2005] 1 WLR 86 and the present case) in which it is inappropriate to analyse the transaction in terms of what is 'principal' and 'ancillary', and it is unhelpful to strain the natural meaning of 'ancillary' in an attempt to do so. Food is not ancillary to restaurant services; it is of central and indispensable importance to them; nevertheless there is a single supply of services (the Faaborg-Gelting case). Pharmaceuticals are not ancillary to medical care which requires the use of medication; again, they are of central and indispensable importance; nevertheless there is a single supply of services (Beynon's case).
Conclusions
31. This is the only point on which I can find any significant error in the approach of the tribunal. The evaluative findings which the tribunal made at paras 60-63 of its decision, set out above (para 23) were conclusions which were open to it on the evidence. The only error was the addition, in para 67, of the statement that the written materials were ancillary to the provision of education. The tribunal may have thought that authority required it to make this additional finding. In my view it was not necessary, nor (on any sensible use of the word 'ancillary') was it correct. But it did not invalidate the tribunal's earlier conclusions, which were determinative of the matter."
"In my view here if the transaction is looked at as a matter of commercial reality there was one contract for a delivered car: it is artificial to split the various parts of the transaction into different supplies for VAT purposes. What B.T. wanted was a delivered car; the delivery was incidental or ancillary to the supply of the car and it was only on or after delivery that property in the car passed. The fact that delivery could have been arranged differently under a separate contract between B.T. and the transporter or by B.T. collecting the car itself does not mean that when there is a contract for a delivered car the two supplies must be kept separate. Of course B.T. had the option to make other arrangements as is argued but the fact is that B.T. did it this way as part of one contract and in my view as part of one supply. The fact that individuals buying a car or small companies buying a few cars cannot have the same arrangement which B.T. has and may have to buy from a dealer does not make the arrangement with B.T. so different that the supply must, like the provision of long distance pickup in the Madgett and Baldwin case [1998] STC 1189, be regarded as not ancillary but as a distinct supply."
"19. According to the Court's case law, where a transaction comprises a bundle of features and acts, regard must be had to all the circumstances in which the transaction in question takes place in order to determine, firstly, if there were two or more distinct supplies or one single supply and, secondly, whether, in the latter case, that single supply is to be regarded as a supply of services (see, to that effect, Faaborg-Gelting Linien A/S v Finanzamt Flensburg (Case C-231/94) [1996] STC 774, [1996] ECR I-2395, paras 12 to 14, and Card Protection Plan [1999] STC 270, [1999] 2 AC 601, paras 28 and 29).
20. Taking into account, firstly, that it follows from art 2(1) of the Sixth Directive that every transaction must normally be regarded as distinct and independent and, secondly, that a transaction which comprises a single supply from an economic point of view should not be artificially split, so as not to distort the functioning of the VAT system, the essential features of the transaction must in the first place be ascertained in order to determine whether the taxable person is making to the customer, being a typical consumer, several distinct principal supplies or a single supply (see, by analogy, Card Protection Plan [1999] STC 270, [1999] 2AC 601, para 29).
21. In that regard, the Court has held that there is a single supply in particular in cases where one or more elements are to be regarded as constituting the principal supply, which one or more elements are to be regarded, by contrast, as ancillary supplies which have the tax treatment of the principal supply (Card Protection Plan [1999] STC 270. [1999] 2AC 601, para 30, and Customs & Excise Comrs v Primback Ltd (Case C-34/99) [2001] STC 803, [2001] 1 WLR 1693, para 45).
22. The same is true where two or more elements or acts supplied by the taxable person to the customer, being a typical consumer, are so closely linked that they form, objectively, a single, indivisible economic supply, which it would be artificial to split."
Lord Justice Rix:
Lord Justice Pill: