COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE HIGH COURT OF JUSTICE
QUEEN'S BENCH DIVISION
COMMERCIAL COURT
(Mr Justice Andrew Smith)
Strand London WC2 Monday, 22nd July 2002 |
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B e f o r e :
LORD JUSTICE TUCKEY
and
LORD JUSTICE CLARKE
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KOCH SHIPPING INC | Claimant/Respondent | |
-v- | ||
RICHARDS BUTLER | ||
(A firm) | Defendants/Appellants |
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Smith Bernal Reporting Limited
190 Fleet Street London EC4A 2AG
Tel: 020 7421 4040 Fax: 020 7831 8838
(Official Shorthand Writers to the Court)
Mr A Glennie QC and Mr M Jarvis (instructed by Messrs Jackson Parton, London E1) appeared on behalf of the Respondent Claimant.
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Crown Copyright ©
LORD JUSTICE CLARKE:
Introduction
The arbitration proceedings
Richards Butler
Jane Peaston
Charles Weller
Legal principles
"I consider that the nature of the work which a firm of accountants undertakes in the provision of litigation support services requires the court to exercise the same jurisdiction to intervene on behalf of a former client of the firm as it exercises in the case of a solicitor. The basis of that jurisdiction is to be found in the principles which apply to all forms of employment where the relationship between the client and the person with whom he does business is a confidential one. A solicitor is under a duty not to communicate to others any information in his possession which is confidential to the former client. But the duty extends well beyond that of refraining from deliberate disclosure. It is the solicitor's duty to ensure that the former client is not put at risk that confidential information which the solicitor has obtained from that relationship may be used against him in any circumstances.
Particular care is needed if the solicitor agrees to act for a new client who has, or who may have, an interest which is in conflict with that of the former client. In that situation the former client is entitled to the protection of the court if he can show that his solicitor was in receipt of confidential information which is relevant to a matter for which the solicitor is acting, against the former client's interest, for a new client. He is entitled to insist that measures be taken by the solicitor which will ensure that he is not exposed to the risk of careless, inadvertent or negligent disclosure of the information to the new client by the solicitor, his partners in the firm, its employees or anyone else for whose acts the solicitor is responsible.
As for the circumstances in which the court will intervene by granting an injunction, it will not intervene if it is satisfied that there is no risk of disclosure. But if it is not so satisfied, it should bear in mind that the choice as to whether to accept instructions from the new client rests with the solicitor and that disclosure may result in substantial damage to the former client for which he may find it impossible to obtain adequate redress from the solicitor. It may be very difficult, after the event, to prove how and when the information got out, by whom and to whom it was communicated and with what consequences. In that situation everything is likely to depend on the measures which are in place to ensure that there is no risk that the information will be disclosed. If the court is not satisfied that the measures will protect the former client against the risk, the proper course will be for it to grant an injunction."
(1)The court's jurisdiction to intervene is founded on the right of the former client to the protection of his confidential information (per Lord Millett at p.234).
(2)The only duty to the former client which survives the termination of the client relationship is a continuing duty to preserve the confidentiality of information imparted during its subsistence (per Lord Millett at p.235).
(3)The duty to preserve confidentiality is unqualified. It is a duty to keep the information confidential, not merely to take all reasonable steps to do so (per Lord Millett at p.235).
(4)The former client cannot be protected completely from accidental or inadvertent disclosure, but he is entitled to prevent his former solicitor from exposing him to any avoidable risk. This includes the increased risk of the use of the information to his prejudice arising from the acceptance of instructions to act for another client with an adverse interest in a matter to which the information may be relevant (per Lord Millett at pp.235-236).
(5)The former client must establish that the defendant solicitors possess confidential information which is or might be relevant to the matter and to the disclosure of which he has not consented (per Lord Millett at pp.234-235).
(6)The burden then passes to the defendant solicitors to show that there is no risk of disclosure. The court should intervene unless it is satisfied that there is no risk of disclosure. The risk must be a real one, and not merely fanciful or theoretical, but it need not be substantial (per Lord Millett at p.237).
(7)It is wrong in principle to conduct a balancing exercise. If the former client establishes the facts in (5) above, the former client is entitled to an injunction unless the defendant solicitors show that there is no risk of disclosure.
(8)In considering whether the solicitors have shown that there is no risk of disclosure, the starting point must be that, unless special measures are taken, information moves within a firm (per Lord Millett at p.237). However, that is only the starting point. The Prince Jefri case does not establish a rule of law that special measures have to be taken to prevent the information passing within a firm: see also Young v Robson Rhodes [1999] 3 All ER 524, per Laddie J at p.538. On the other hand, the courts should restrain the solicitors from acting unless satisfied on the basis of clear and convincing evidence that all effective measures have been taken to ensure that no disclosure will occur (per Lord Millett at pp.237-238, where he adapted the test identified by Sopinka J in MacDonald Estate v Martin (1991) 77 DLR (4th) 249 at p.269). This is a heavy burden (per Lord Millett at p.239).
"On 8 July 1998 the BIA formally instructed KPMG to provide assistance in connection with the investigation of the withdrawal of assets from the BIA by means of the special transfers. It was about this time that it became clear that the assignment was at least in part adverse to Prince Jefri's interests. The work was covered by an engagement letter dated 13 August 1998. This required KPMG to assist in establishing the extent of the withdrawal of funds, the use made of the withdrawn funds, the assets acquired with them, the present location of such assets, and the identity of the persons or entities now controlling them. KPMG were instructed to work with the BIA's legal advisers in obtaining evidence and where appropriate to trace, secure and recover assets belonging to the BIA both in Brunei and overseas.
This further assignment was given the code name Project Gemma and Mr Harrison was appointed as the lead partner. He had never been in receipt of any confidential information relating to Prince Jefri's business, financial or personal affairs. Although he was to head the project, this was clearly not simply an extension of the audit; it would involve the tracing and recovery of assets and might well lead to civil and even criminal proceedings against Prince Jefri. It would be undertaken by members of the forensic accounting department and would be likely to involve them in the provision of litigation support services. It must have been obvious, and indeed is common ground, that some at least of the confidential information obtained by or provided to KPMG in the course of Project Lucy was or might be relevant to Project Gemma. It must also have been obvious, and again is common ground, that in relation to Project Gemma the interests of the BIA were adverse to those of Prince Jefri. KPMG did not inform Prince Jefri of their new assignment, nor did they seek his consent to their acceptance of the project.
KPMG employed some 50 people on Project Gemma, 11 of whom had previously been engaged on work for Prince Jefri. Most of them worked in Brunei but never more than 15 at a time. KPMG contends that none of the 11 was in possession of information confidential to Prince Jefri.
Over 7,500 hours were spent on work for the BIA between 18 June and 15 September when Pumfrey J granted an injunction to restrain KPMG from continuing with work on Project Gemma."
"The Chinese walls which feature in the present case, however, were established ad hoc and were erected within a single department. When the number of personnel involved is taken into account, together with the fact that the teams engaged on Project Lucy and Project Gemma each had a rotating membership, involving far more personnel than were working on the project at any one time, so that individuals may have joined from and returned to other projects, the difficulty of enforcing confidentiality or preventing the unwitting disclosure of information is very great. It is one thing, for example, to separate the insolvency, audit, taxation and forensic departments from one another and erect Chinese walls between them. Such departments often work from different offices and there may be relatively little movement of personnel between them. But it is quite another to attempt to place an information barrier between members all of whom are drawn from the same department and have been accustomed to work with each other. I would expect this to be particularly difficult where the department concerned is engaged in the provision of litigation support services, and there is evidence to confirm this. Forensic accountancy is said to be an area in which new and unusual problems frequently arise and partners and managers are accustomed to share information and expertise. Furthermore, there is evidence that physical segregation is not necessarily adequate, especially where it is erected within a single department.
In my opinion an effective Chinese wall needs to be an established part of the organisational structure of the firm, not created ad hoc and dependent on the acceptance of evidence sworn for the purpose by members of staff engaged on the relevant work."
"I do not accept Mr Malek's suggestion that Mr Pollock must give examples of instances where a harmful inadvertent leak of information could take place. Not only do the plaintiffs not know how many PKF personnel are to have been involved in one way or another with the events leading up to the Syndicate's actions or have since become involved in defending them, but they do not know where they are currently located, where they will be located if the merger goes ahead (assuming it does so), with whom they will be working and what other tasks they are engaged on which could give rise to contact with members of the Attwood team. The fact, as confirmed in the witness box ... that it is proposed that the RR and PKF forensic accountancy departments should merge, cannot reassure the plaintiffs. Furthermore, even if all these factors were known to the plaintiffs, it would still be unrealistic to ask Mr Pollock to describe an example of a damaging and inadvertent leak. It is impossible to tell in advance now mistakes might be made. The approach to be adopted by the court is to ensure that even if there are mistakes, no additional risk of damage is inflicted on the former client. Such damaging mistakes can occur when potential disclosers and disclosees are in regular and working contact with one another. The fact that there are fewer potential disclosers here than in the Prince Jefri case may alter the scale of the risk, but does not mean that it is fanciful."
"That brings me, finally, to the question whether the respondent has discharged its burden in this case. It will be apparent from what I have said in the earlier part of these reasons that the respondent proposes to do so by means of the giving of undertakings and, in effect, the erection of a `Chinese wall'.
Walls or information barriers of that kind have not often found favour with the courts. In D & J Constructions Pty Ltd v Head (1987) 9 NSWLR 118, at 122-123, Bryson J said:
`I would think that the court would not usually undertake attempts to build walls around information in the office of a partnership, even a very large partnership, by accepting undertakings or imposing injunctions as to who should be concerned in the conduct of litigation or as to whether communication should be made among partners or their employees. The new client would have to join in such an arrangement and give up his right to the information held by such parties and staff as held it. Enforcement by the court will be extremely difficult and it is not realistic to place reliance on such arrangements in relation to people with opportunities for daily contact over long periods, as wordless communication can take place inadvertently and without explicit expression, by attitudes, facial expression or even by avoiding people one is accustomed to see, even by people who sincerely intend to conform to control.'
Those comments have many times since been quoted with approval: ..."
The facts
"Koch have therefore been able to show a strong case with regard to the confidential information which Ms Peaston has. They have identified with particularity information which on its face is likely to be highly material to the future conduct of the `Atlas M' matter, both information relevant to any negotiations to settle the dispute and information about how any hearing might be conducted by Koch."
Risk of disclosure
"1. Mr Charles Weller and Ms Jane Peaston each undertake:
(a)To keep confidential to themselves and not to disclose to any other person, any confidential or privileged information acquired by them relating to the Atlas M arbitration or the affairs of the Claimants other than under compulsion of law or for the purposes of legal advice in connection with their position;(b)Not to discuss or permit to be discussed in their presence the Atlas M arbitration or the affairs of the Claimants other than under compulsion of law or for the purposes of legal advice in connection with their position;(c)Not to participate in or vote at any meeting at Richards Butler which directly or indirectly concerns the Atlas M arbitration;(d)Not to communicate with George Arghyrakis or Michael Harakis save that Charles Weller may attend partners meetings and meetings of the Shipping Group.
2. Mr Charles Weller and Ms Jane Peaston each confirm that they possess no documents whatsoever relating to the Atlas M arbitration or the affairs of the Claimants save those disclosed in the Claimants' action against Richards Butler and those generated in that action since it was commenced on 3 September 2001.
3. Mr George Arghyrakis and Mr Michael Harakis each undertake:
(a)Not to discuss the Atlas M arbitration with, or permit it to be discussed in the presence of, any other fee earners at Richards Butler, other than under compulsion of law or for the purpose of legal advice regarding the action taken by the Claimants against Richards Butler;(b)As regards Ms Jane Peaston and Mr Charles Weller not to discuss the Atlas M arbitration or the affairs of the Claimants with either of them for any purposes whatsoever.
4. Richards Butler undertake:
(a) Not to do anything to prevent compliance by Mr Weller, Ms Peaston, Mr Arghyrakis and Mr Harakis with their undertakings;(b) To ensure that the Atlas M arbitration and the affairs of the Claimants are not raised directly or indirectly at any partner(s) meetings or any meeting of the Shipping Group at Richards Butler save solely to mention the fact that the existence of the Atlas M arbitration gave rise to the action by the Claimants against Richards Butler."
"33. Mr Talbot has advanced powerful arguments that if the undertakings offered by Richards Butler are given, Koch's confidential information is safe from disclosure. He relies upon the evidence of Ms Peaston and other solicitors at Richards Butler, Messrs Arghyrakis, Harakis, Hunt and Weller. He is entitled to do so: there is no challenge to their credibility.
34. First, it is only the risk of inadvertent disclosure which concerns Koch. It is common ground that Koch can rely upon Ms Peaston's integrity and standards to ensure that there is no deliberate breach of confidentiality. Furthermore, Ms Peaston's evidence makes it clear that she fully understands her duties of confidentiality to former clients. She had them well in mind before any challenge arose to Richards Butler acting against Koch or Mack Multiples. She explains in her evidence that from the time that she joined Richards Butler, she has been alert to the danger of accidentally contravening her duty; that she has been `acutely aware of the need to avoid a situation where there was any chance that confidential information about former clients might slip through'. She is able to say that `there certainly has not been a single occasion when it is possible that [information relating to the "Atlas M" case] has been passed to anyone at Richards Butler'.
35. As Mr Talbot observes, given that Ms Peaston understands her duties to former clients and will not deliberately contravene them, Koch's objection to her being connected to Richards Butler's central server is difficult to understand. I cannot conceive of Ms Peaston inadvertently placing Koch's confidential information on the central server, and consider that any such risk is properly to be regarded as unreal and fanciful in the extreme. Mr Jarvis refers to information about the `Atlas M' arbitration passing to or from Ms Peaston, but even assuming that there is some risk of her receiving information about the case, that is not in point.
36. Secondly, it is a striking feature of this case that Koch or their associated companies are themselves instructing Mr Weller at Richards Butler in relation to disputes other than the `Atlas M' arbitration. This indicates that they have some confidence in Richards Butler and more specifically in their Shipping Group. It also shows that they have no objection to Richards Butler having general information about them. Their concern in this litigation is not about such general information concerning their affairs, but about information specifically concerning the `Atlas M' dispute. As for that dispute, it appears to be a somewhat routine shipping arbitration. To use the terminology of Mr Justice Timothy Walker in Re a Firm of Solicitors (loc cit) at page 34 it `is hardly the stuff of which gossip is made'.
37. Thirdly, it is acknowledged by Richards Butler in the statement of Mr Hunt that the firm does not have `formal procedures to be completed when new solicitors join from another firm in order to prevent the dissemination of confidential information'. However, this case is about information in the possession of one person, an experienced solicitor. Moreover, only two solicitors in the Shipping Group are conducting the `Atlas M' matter for Ariadne. This is not a case where a team of people of differing seniority have come into possession of the confidential information that concerns Koch, and there is concern that it might come to be known to members of another such team. In this respect this case is markedly different from Bolkiah, where Lord Millett comments (at page 228H) upon the number of people engaged on the projects and on the `rotating membership' of the teams. It seems to me that in those circumstances the requirement for formal procedures as part of the organisational structure of the firm was the more compelling. Nor do I overlook the observations made by Mr Hunt, a solicitor with nearly 30 years' experience as a solicitor engaged in shipping litigation and arbitration in the City of London, including experience as the managing partner of Sinclair Roche & Temperley before joining Richards Butler. He says in his statement: `We do not give solicitors joining the firm express guidance or warning that they must not divulge (whether deliberately or inadvertently) information relating to their former clients. No such procedures are in place because it is fair to assume that qualified solicitors joining this firm will be aware of their professional duties and will avoid making such disclosure, or allowing such disclosure to happen in a casual way. We would not recruit someone if we considered that they required this type of warning. For similar reasons, we do not have procedures in place to stop solicitors joining from another firm talking to other members of Richards Butler. This sort of arrangement would plainly be unworkable. In my experience in running a large shipping firm, use of professional common sense is a much safer way of maintaining professional standards than imposing formal organisational procedures.'
38. Fourthly, I should record that there is no question of Ms Peaston having retained any documents or computer records emanating from her retainer by Koch.
39. Further, there is some degree of physical separation between the office that Ms Peaston would use at Beaufort House and the offices of the Atlas M case-handlers. The latter have offices on the tenth floor. Ms Peaston is on the eleventh floor, as is Mr Weller. Richards Butler have made it clear in correspondence that they are willing to undertake that this degree of separation will continue while they are acting for Ariadne in the arbitration. Moreover, Ms Peaston's secretary is in a different section of the building from Messrs Arghyrakis and Harakis, and different photocopying facilities are used.
40. Next, Ms Peaston offers to undertake that she will not communicate with the Atlas M case-handlers, and they too will give undertakings not to communicate with her. If these undertakings are observed, and I do not doubt that they would be, this answers the risk of Ms Peaston through inadvertence letting slip information in direct conversation with Mr Arghyrakis or Mr Harakis. Since joining the firm, Ms Peaston has not spoken to either of them, the only exchange being an occasion when at an informal shipping partners' lunch Mr Arghyrakis attempted to greet Ms Peaston and she signalled that she could not speak to him.
41. In considering the risk of information reaching the Atlas M case-handlers indirectly, I bear in mind that Ms Peaston is willing to undertake not to talk to anyone about the `Atlas M' matter. Moreover, her circumstances are such that she does not have much social life centred on Richards Butler. She is married with children who required child-care. Her evidence is that she attends `relatively few' social functions in the evenings, and has not attended any social occasion at Richards Butler since joining them. Nor has she been to Richards Butler's canteen.
42. Finally, although this is not an argument advanced by Mr Talbot, I have not overlooked that the sums in issue in the `Atlas M' dispute are relatively modest, and it might be said that the gravity of any information slipping out is therefore the less. I have not allowed this consideration to affect my decision. It seems to me that once it is established that information is confidential and privileged, it would be wrong, except possibly in an extreme case, for the Court to assess the need for its protection by such a measure. To do so would not give due weight to the importance to the administration of justice, which Lord Millett emphasised, of maintaining clients' confidence that what they tell their lawyers will remain secret."
"43. In these circumstances I certainly do not consider that there is much danger of Koch's information being disclosed, and in my judgment the risk could properly be characterised as slight. However, I have to consider whether the risk is so unreal that Koch should not be protected against it. I must do so bearing in mind Lord Millett's observation (at page 237H) that, the world being as it is, `unless special measures are taken, information moves within a firm'. I cannot confine myself to considering the danger of information being passed by Ms Peaston directly to the Atlas M case-handlers, but must also be concerned about the risk of information indirectly reaching them. Moreover, I must consider the risk of disclosure occurring at any time while the arbitration continues; that is to say, a period which could be as long as two or three years. Ms Peaston is working in the same Group as those handling the arbitration, and Richards Butler contemplate that she should work in the same building, albeit not on the same floor, as them. Despite all the reassurances which Richards Butler offer, it remains the case that, if she worked at Beaufort House, Ms Peaston would have regular professional contact with others in the Shipping Group three days a week.
44. In Young & Ors v Rhodes & Frank Atwood [1999] Lloyd's Rep PN 641 at page 651 Mr Justice Laddie said, `It is impossible to tell in advance how mistakes might be made. The approach to be adopted by the Court is to ensure that even if there are mistakes, no additional risk of damage is inflicted on the former client. Such damaging mistakes can occur when potential disclosers are in regular and working contact with one another. The fact that there are fewer disclosers here than in the Prince Jefri case may `alter the scale of the risk, but it does not mean that it is fanciful'.
45. Adopting the approach described by Mr Justice Laddie, I cannot, despite the undertakings offered by Richards Butler, dismiss as fanciful the residual risk of some relevant information being let slip by Ms Peaston through inadvertence and reaching the Ariadne case-handlers. Richards Butler have not discharged the burden of showing that there is no real risk of this. I add that I would have considered the risk would be so small as to be fanciful if Richards Butler offered an undertaking that Ms Peaston would work from home or from somewhere other than Beaufort House."
(1)No one doubts Ms Peaston's integrity or her high professional standing: see judgment para 3.
(2)No one questions the integrity or high professional standing of the relevant case handlers at Richards Butler: see paras 3 and 33.
(3)Through Mr Weller Richards Butler have continued to act for Koch on six live cases, so they could have had no concern that general information about Koch might be disclosed: see paras 16 and 36.
(4)Ms Peaston fully understood the duties of confidence and confidentiality owed to former clients and had them well in mind: see para 34.
(5)The only suggestion was that of indirect disclosure.
(6)It was inconceivable that Ms Peaston would place confidential information on the Richards Butler server.
(7)She retains no documents: see paras 36 to 38.
(8)There was physical separation between Ms Peaston and the case handlers since they were on different floors, albeit in the same building.
(9)There was no risk of inadvertent direct disclosure to the case handlers because of the undertakings given by Ms Peaston not to communicate with the case handlers at all and by the case handlers not to communicate with her: see para 40.
(10)Ms Peaston gave the further undertaking not to talk to anyone about the Atlas M matter: see para 41.
"... wordless communication can take place inadvertently and without explicit expression, by attitudes, facial expression or even by avoiding people one is accustomed to see, even by people who sincerely intend to conform to control."
"It is of overriding importance to the proper administration of justice that a client should be able to have complete confidence that what he tells his lawyer will remain secret. This is a matter of perception as well as substance. It is of the highest importance to the administration of justice that a solicitor or other person in possession of confidential and privileged information should not act in any way that might appear to put that information at risk by coming into the hands of someone with an adverse interest."