ON TRANSFER FROM BOW COUNTY COURT
London, EC4A 1DQ |
||
B e f o r e :
SITTING AS A DEPUTY DISTRICT JUDGE OF BOW COUNTY COURT
____________________
MR HARRY BERNARD MYERS |
Claimant |
|
- and - |
||
BONNINGTON (CAVENDISH HOTEL) LIMITED |
Defendant |
____________________
Mr Robert Marven (instructed by Turner Debenhams) for the Defendant
Hearing date: 29 May 2007
____________________
Crown Copyright ©
Master Rogers:
THE ISSUE
"In respect of Part 2 the Defendant requests service of the Insurance Certificate and details of the steps taken to comply with paragraph 4 of the Conditional Fee Agreement Regulations, in particular paragraph 4(2)(e). Subject to further information the Defendant reserves the right to further challenge in respect of the Claimant's retainer and/or additional liabilities claimed in the bill of costs and, refer to the case of Garrett v Halton Borough Council and the court's determination in respect of an "interest" within the meaning of the CFA Regulations which includes an insurance company panel membership. In the circumstances the Claimant is put to strict proof of an enforceable retainer with his solicitors and subject thereto the Defendant makes no offer in respect of the costs claimed in reliance of (sic, this should I think read on) the conditional fee agreement dated 29 September 2004."
THE BACKGROUND
THE COURSE OF THE PROCEEDINGS
THE DETAILED ASSESSMENT PROCEEDINGS
THE CLAIMANT'S CFA
"Accident Line "Protect" Insurance
Accident Line "Protect" is an insurance policy only made available to you by solicitors who have joined the Accident Line Protect Scheme.
You agree to pay a premium of £855.75 [these figures have been written into the typed document], for Accident Line "Protect" insurance when you sign this agreement. We undertake to pay this to Accident Line on your behalf. If you lose or your case is abandoned Accident Line "Protect" will cover our disbursements and your opponent's charges, disbursement and the cost of the insurance premium. It will not cover fees to your barristers or advocates. The maximum cover is £100,000.
If this agreement ends before your claim for damages ends, Accident Line "Protect" ends automatically at the same time.
Other Points
Immediately before you signed this agreement, we verbally explained to you the effect of this agreement and in particular the following:
(a) the circumstances in which you may be liable to pay our disbursements and charges;
(b) the circumstances in which you may seek assessment of our charges and disbursements and the procedure for doing so;
(c) whether we consider that your risk of become liable for any costs in these proceedings is insured under an existing contract of insurance;
(d) other methods of financing those costs, including private funding, Community Legal Service funding, legal expenses insurance, trade union funding;
(e) (i) In all the circumstances, on the information currently available to us, we believe the contract of insurance with Accident Line "Protect" is appropriate. Detailed reasons for this are set out in Schedule 2.
(ii) In any event, we believe it is desirable for you to insure your opponent's charges and disbursement in case you lose.
(iii) We confirm that we do not have an interest in recommending this particular insurance agreement."
"(a) The 20 July Attendance Note
Maisie telephoned her house insurers and motor insurers who do not provide legal expense cover. She will check the position with her credit card company and let me know. I said that I would accept instructions on a no win no fee subject to hearing from her. Maisie and Harry are not members of a trade union.
(b) The 24 September Attendance Note
There is no other method of funding available. The car insurance in Maisie's name and household insurance does not provide legal expense cover. The credit card providers do not have legal expense cover (see previously legal expenses questionnaire already completed). Neither of them have trade union membership. There is no other form of funding. They do not wish to fund this case privately. I am prepared to accept instructions on a No Win/No Fee basis.
I recommend Accident Line as legal expense insurers. I have no interest in recommending them. They are however administered by the Law Society and it is my practice to recommend them as a first option."
"In all the circumstances and on the information currently available to us, we believe, that a contract of insurance with Accident Line Protect is appropriate to cover your opponent's charges and disbursements in case you lose.
This is because:
- the cover is comprehensive and designed to meet the financial exposures you are likely to meet if you lose
- we receive no commission from this insurance."
"To issue an Accident Line Protect insurance policy in all eligible CFA cases.
To comply with all requirements in the manual or published form Accident Line from time in relation to your delegated authority to issue policies and conduct cases."
"Accident Line, Abbey Legal Protection Limited, 1st Floor, 17 Lansdowne Road, Croydon, Surrey, CR0 2BX. DX 84219 Croydon 1
We may terminate Your membership by giving one month's written notice to your registered Practice Office in the following circumstances:
- if You are deemed insolvent
- if there is an intervention into Your Practice Office by the Office for the Supervision of Solicitors
- if for any reason You are suspended from practice by The Law Society
- if by your actions, conduct or otherwise You breach any of the conditions of membership including the procedures, responsibilities and duties set out in The Manual."
"8. Accident Line is the Law Society's personal injury insurance and referral service managed by Abbey Legal Protection (a division of Abbey Protection Group Limited) and FSA authorised insurance intermediary. Accident Line is a "membership scheme" and is not a "panel" arrangement. Member firms must have a member of the Law Society's Personal Injury Panel. I am a member of the panel. The Accident Line Manuel in force in 2004 is attached as exhibit 'HBM6'.
9. Accident Line was set up in 1995 and endorsed by The Law Society as an alternative method of financing legal proceedings after legal aid ceased to be available for personal injury claims. Accident Line offered after the event insurance at a fixed premium. At that time they were the sole providers of such insurance. Membership was based upon quality criteria and as a result a firm's inclusion on the panel was seen as a mark of quality by the general public and other service providers. Wiseman Lee have been members of the Accident Line panel since it began.
10. The Accident Line referral service began on 1 October 2000. It was added as an additional benefit for Accident Line members. Membership of the panel meant that we could issue after the event insurance on a delegated authority basis. It seemed to this firm that membership of the panel meant that we were recognised by members of the public as having particular expertise in personal injury claims. Our membership would have continued regardless of the referral scheme.
11. The membership of Accident Line includes the following services:-
a) Access to ATE insurance providing quality cover at competitive rates
b) Full policy and insurance administration support and advice
c) Access to practice funding
d) Referrals at no additional cost
e) A marketing support service
f) Communication support and regular e-briefs on legal insurance and business developments
g) A secure website exclusive to APIL members
h) Advice and guidance on current issues
i) Annual CPD accredited training with a free delegate place
j) FSA insurance mediation regulatory compliance advice and guidance
12. Unlike claims management companies there is no contractual relationship at all with an injured person who may make contact with the Accident Line call centre. The call centre will take details from the injured party and then send the information gathered on to the nearest member solicitor. It acts as a signpost to the most appropriate local specialist solicitor. No fee is paid or payable to Accident Line by the member solicitor for an individual referral.
13. Unlike claims management company arrangements there is no contractual obligation to insure referrals or even to accept them but only to give independent advice on both the merits of the case and funding options in accordance with the Accident Line "Standards Charter".
14. If a member solicitor decides to act for the injured person they would treat them in the same way as any other personal injury client that may have been obtained from any other source existing clients or through our own marketing activities. It is only if the client chooses to pursue the claim by means of a conditional fee agreement that the obligation to insure with Accident Line arises but only if otherwise the case is eligible for Accident Line Protect after the event insurance. The obligation to issue a policy arises not because the matter is a referral but because of the "exclusive" nature of the ALP insurance scheme. A client is free to instruct us without insurance but only on a privately paying basis.
15. As the Law Society's scheme, the insurance arrangements have always been compliant with the Solicitors Practice Rules. The exclusive nature of the scheme is the same as it has always been since 1995 when conditional fee agreements and after the event insurance started. My understanding of the Ashley Ainsworth scheme referred to in Garrett v Halton BC is that it was a "panel" arrangement unlike the membership scheme with Accident Line."
"I am happy to recommend Accident Line. I have no interest in recommending them. They are however administered by the Law Society and it is my practice to recommend them as a first option."
THE DEFENDANT'S SUBMISSIONS
"5. Hence Wiseman Lee have an indirect financial interest in recommending the Accident Line Protect policy namely maintaining referrals from Accident Line. Wiseman Lee failed to disclosure this interest contrary to Regulation 4(2)(e)(ii) of the CFAR 2000 and hence the CFA is unenforceable."
"89. On behalf of the Law Society, Mr Drabble supports Mr Bacon in submitting that the judge was wrong to hold that Websters were in breach of reg 4(2)(e)(ii). He advances a number of arguments. First, he submits that the word "interest" in reg 4(2)(e)(ii) should be construed narrowly so as to mean only a direct financial interest such as commission (a direct profit arising from the payment of the premium). He acknowledges that the Lord Chancellor's consultation paper of February 2000 purported to "draw on the example of the Solicitors' Client Care Code" to require the legal representative "to provide explanations of the different possibilities open to the client on the insurance front": see para 29 of Hollins v Russell. This part of the paper concluded, at para 83:
"if the legal representative recommends a particular product, but also has an interest in doing so, for example because he or she will receive a commission or is a member of the insurer's panel of solicitors, then this must be disclosed to the client" (emphasis added)
97. We do not accept the first of these submissions. There was a close relationship between Websters and Ainsworth. Websters were dependent on Ainsworth for referrals of cases, although it is unclear to what extent. As Mr Morgan points out, cases are the lifeblood of solicitors. The profit generated by cases is likely to be of greater significance to solicitors than commissions paid on insurance premiums paid for ATEs in connection with CFAs. The indirect financial interest in maintaining a flow of work through membership of a panel of solicitors is greater than the direct financial interest in commissions paid for insurance premiums. The advice to use the Ainsworth insurance product came in a CFA that it had apparently supplied to its panel solicitors and which bore its livery. As the judge pointed out at para 7 of his judgment on the application for permission to appeal the decision of the district judge:
"But the crunch averment in the points of dispute was that failure to comply with recommending the NIG policy would lead to termination of panel membership, and I accept from the lack of response to that direct matter that it is a proper inference that in fact it would have done so, in the sense that the claimant solicitors, Websters, recommended to some clients to go elsewhere for their ATE insurance, then they would have been taken off the panel, or, as the deputy district judge put it slightly differently, "I am not satisfied that the claimant has established that the claimant solicitors have no interest in recommending this policy". Although not a direct financial interest, it would be a perfectly understandable indirect financial incentive, if by not recommending a particular policy, a solicitor was taken off a panel of solicitors where there was a not insubstantial amount of work fed through to them because they were members of that panel."
"83. In addition to ensuring the client is made aware of his potential liability for costs the new regulations will draw on the example of the Solicitors Client Care Code to require the legal representative to explain how a client's liability might be minimised through the use of insurance cover, including explaining whether the client's liability for costs (including the costs of the party) may be covered by insurance, the types of insurance products which are available, and why he or she thinks a particular type of product might be suitable to the client's needs. If the legal representative recommends a particular product, but also has an interest in doing so, for example because he or she will receive a commission or is a member of the insurers panel of solicitors, then this must also be disclosed to the client."
THE CLAIMANT'S SUBMISSIONS
"If there has been a breach of statutory requirement, it will only render the CFA unenforceable if it is a material breach. The breach is material if it has had "a materially adverse effect either upon the protection afforded to the client or upon the proper administration of justice". (Hollins v Russell [2003] 1 WLR 2487; [2003] 3 Costs LR 423 at paragraph 107).
"99. The statement that Websters had no interest in the insurance premium "although we are on the AA Panel" did not disclosure to Ms Garrett that Websters had a financial interest in remaining on the panel which would be lost if she did not accept their recommendation that she enter into an ATE with NIG. She could not have known from what she was told that Websters were recommending the NIG policy because this was dictated by their financial interests.
100. She would not have understood the significance of Websters being of the Ainsworth panel. As Mr Morgan suggested in argument, most laypersons would be likely to believe that membership of a panel was a mark of quality control. This is borne out by the evidence of Chris Ward, who is managing director of Abbey Legal Protection. He explains that Accident Line is a scheme managed by Abbey Legal Protection on behalf of the Law Society. It is a membership scheme for which firms pay a fee in return for a range of services, including referrals. Membership is based on quality criteria, one of which is that solicitors must have an individual member of the Law Society's Personal Injury Panel in their office.
101: At para 90 of Hollins v Russell, the court recorded the submission of Mr Drabble that the statutory regulation had two distinct aims. The second, he submitted, was "to protect the client – to ensure so far as possible that she understands what she is letting herself in for and is able to make an informed choice amongst the funding options available to her". The court seems to have accepted this submission. We certainly would. In our judgment, by informing Ms Garrett that they were on the Ainsworth panel, the Websters representative did not disclose the real financial interest they had in recommending the NIG policy."
but drew my attention to the contrast between paragraphs 100 and 101, and contended that mere membership of the panel did not constitute a declarable interest.
"Where he speaks of the question which he has to decide in reference to certain articles as a question of whether they were so trifling in value or amount as to be negligible."
"If this be wrong, and if the Act is to be construed literally, I would say that this discrimination is perfectly harmless. If need be, I would apply the maxim de minimis non curat lex, but to my mind that is quite unnecessary. I cannot think that this is discrimination within the Act, certainly not unlawful discrimination. I think the appeal should be allowed."
"But even if we were wrong on both those points, it seems to me that this is manifestly a case to which the rue de minimis non curat lex must be applied. One is dealing with no more than five minutes each day, and I desire to stress that under the ceasing work provision all employees of both sexes cease work at the same time and are entitled to prepare themselves to leave, and it is only the actual step of leaving the premises in which there is any difference at all. For these reasons I entirely agree with Lord Denning MR that this appeal should be allowed."
"10(1) Solicitors shall account to their clients for any commission received of more than £20 unless, having disclosed to the client in writing the amount or basis of calculation of the commission or (if the precise amount or basis cannot be ascertained) an approximation thereof, they have the client's agreement to retain it.
(2) Where the commission actually received is materially in excess of the amount or basis or approximation disclosed to the client the solicitor shall account to the client for the excess."
"WHAT IS THE SIGNIFICANCE OF THE £20 FIGURE IN THE RULE?
The £20 figure set out in the rule attempts to define for practical purposes what would be acceptable in law as being de minimis."
"(6) A director need not declare an interest –
(a) if it cannot reasonably be regarded as likely to give rise to a conflict of interest;
(b) if, or to the extent that, the other directors are already aware of it (and for this purpose the other directors are treated as aware of anything of which they ought reasonably to be aware); or
(c) if, or to the extent that, it concerns terms of his service contract that have been or are to be considered –
(i) by a meeting of the directors, or
(ii) by a committee of the directors appointed for the purpose under the company's constitution."
97. We do not accept the first of these submissions. There was a close relationship between Websters and Ainsworth. Websters were dependent on Ainsworth for referrals of cases, although it is unclear to what extent. As Mr Morgan points out, cases are the lifeblood of solicitors. The profit generated by cases is likely to be of greater significance to solicitors than commissions paid on insurance premiums paid for ATEs in connection with CFAs. The indirect financial interest in maintaining a flow of work through membership of a panel of solicitors is greater than the direct financial interest in commissions paid for insurance premiums. The advice to use the Ainsworth insurance product came in a CFA that it had apparently supplied to its panel solicitors and which bore its livery. As the judge pointed out at para 7 of his judgment on the application for permission to appeal the decision of the district judge:
"But the crunch averment in the points of dispute was that failure to comply with recommending the NIG policy would lead to termination of panel membership, and I accept from the lack of response to that direct matter that it is a proper inference that in fact it would have done so, in the sense that the claimant solicitors, Websters, recommended to some clients to go elsewhere for their ATE insurance, then they would have been taken off the panel, or, as the deputy district judge put it slightly differently, "I am not satisfied that the claimant has established that the claimant solicitors have no interest in recommending this policy". Although not a direct financial interest, it would be a perfectly understandable indirect financial incentive, if by not recommending a particular policy, a solicitor was taken off a panel of solicitors where there was a not insubstantial amount of work fed through to them because they were members of that panel."
"64. In my judgment the conclusion is inescapable. At the relevant time (April 2003) BLA were receiving 95% of their work from Ainsworth. They had to comply with the Operations Manual, and, where disbursement funding was required, had to recommend the NIG policy. Ms Cunliffe thought the NIG policy was the best available in any event, but it is beyond doubt that her interest in keeping the profitable joint venture going meant that she and her firm had a declarable interest in recommencing the NIG policy. There may have been occasions when a disbursement funding loan was not required, when other policies of insurance were used. It is possible that BLA had a declarable interest in respect of those other policies, because they were entitled to receive commission. Although it was argued that it was possible to use a different policy where disbursement funding was provided by HBoS, it seems that no other policy was ever recommended. In my view, therefore, BLA did have a declarable interest in recommending the NIG policy, even if the reason for the recommendation was that it was the best policy on the market, rather than they were forced to do so under the terms of the Operating Manual, but, as the Court of Appeal has pointed out, the profit generated by cases is likely to be of greater significance to solicitors than commissions paid on insurance premiums. "
"28. If the de minimis principle can apply to Reg 4(2)(e)(ii) in general terms, then it is submitted that it applies in this case. Mr Wershof has exhibited a table showing a breakdown of his firm's income from 2000 to 2006 (at p.185). That table demonstrates the following:
(a) Out of 26,217 new files opened during that period (both contentious and non-contentious), only 24 were Accident Line referrals (less than 0.1% of the total files opened).
(b) Even as a percentage of claimant PI files opened during that period (653 total), Accident Line referrals constituted less than 0.04%.
(c) The total number of Accident Line policies issued (94) shows that in general less than 15% of the firm's claimant PI cases were funded by a CFA together with an Accident Line policy.
(d) Over the entire period, Accident Line referrals provided 0.3% of the firm's total income."
"31. It is submitted that any breach was not material in the Hollins sense, for the following reasons:
(a) The size of the interest must also be relevant to the issue of materiality: the greater the undeclared interest, the more consumer protection is undermined. Given the size of the financial interest in this case, any breach in not declaring it can properly be described as "literal, but trivial" (see Garrett at [31]).
(b) The "protection" afforded to the Claimant by knowing of such a tiny interest in the choice of premium was negligible in any event. The purpose of the protection is to avoid a claimant taking out a bad insurance policy and to enable him to make an informed choice (see Garrett at [101]). However, in this case, the firm's financial interest in the policy could not conceivably have been a factor which the Claimant would have taken into account when deciding whether to take out the premium. Much more important to him would have been that:
(i) He had used the solicitors in the past and trusted their judgment. The likelihood is that he would have followed any recommendation made to him whatever the circumstances.
(ii) He had made a personal injury claim in the past using the very same premium (see paragraph 5 of Mr Wershof's statement at p.44).
(c) Therefore there was no materially adverse effect on the protection afforded to the Claimant by Reg 4(2)(e)(ii). Neither was there a materially adverse effect on the administration of justice generally."
MY CONCLUSION