QUEEN'S BENCH DIVISION
THE ADMINISTRATIVE COURT AT LEEDS
1 Oxford Row Leeds, West Yorkshire LS1 3BG |
||
B e f o r e :
____________________
OGUNDELE | Claimant | |
v | ||
NURSING & MIDWIFERY COUNCIL | Defendant |
____________________
WordWave International Limited
A Merrill Communications Company
165 Fleet Street London EC4A 2AG
Tel No: 020 7404 1400 Fax No: 020 7831 8838
(Official Shorthand Writers to the Court)
Ms Fleck (instructed by Nursing & Midwifery Council) appeared on behalf of the Defendant
____________________
Crown Copyright ©
HIS HONOUR JUDGE JEREMY RICHARDSON QC:
"I write on behalf of Mr Sinopidis and myself as we have concerns regarding this nurse. She has been in our clinic for several weeks and to be blunt I find her communications skills poor to non existent. I have little faith that when I ask for things to be carried out that they actually will be carried out and, in addition, she appears to require instructions to carry out even the simplest tasks again and again. In short, I have no confidence when working with this person and I feel that the impression given to the patients is not professional. I should be grateful if you would arrange for any other nurse to work with us in clinic."
Mr Sinopidis sent a further communication entitled "serious concern". On 12th February 2008 Mr David Mellor (a consultant arthroplasty surgeon) wrote as follows on the 2nd April 2008:
"I don't normally write letters of complaint but I am becoming increasingly concerned about one of your nurses [the appellant]. She is perfectly pleasant but does sit back and let the others take the lion's share of any work that is going, to the extent that they are being run off their feet. She is in no way a team player and contributes very little to this clinic. I don't know if anything can be done to rectify this situation."
"My experience of the nurse above is one who has little knowledge and little application of the knowledge that she has to the profession of nursing. I think it is very reasonable for people to be given a chance to improve and learn but over 2 years I have seen little evidence of improvement in her. However this is the first time I have come across a patient who has been harmed by her and I must insist that you act on this concern of mine and she is removed from the clinical setting until she has proved she is safe to look after patients. I believe that immediate action is required now that this has been brought to our attention. This letter puts down on paper the concerns that I raised when we spoke today."
"That you while employed by the Royal Liverpool and Broadgreen University Hospital NHS Trust ("the Trust") a band 5 staff nurse between January 2007 and December 2008 failed to demonstrate the standards of knowledge, skill and judgment required to practise without supervision as band 5 staff nurse in that:
1. While practising as a band 5 staff nurse, with the Trust's out patient department between January 2007 and March 2008, you failed to demonstrate those standards in the following areas:
(a) dressings and bandaging. Not found proved allegation deleted under rule 24 (7)
(b) removal of sutures. Not found proved.
(c) providing an inappropriate treatment during an out patient clinic. Not found proved.
(d) professional communication with patients and third parities. Found proved.
(e) the leading and directing a team of staff. Found proved.
2. While undergoing a period of performance review under the Trust capability policy and procedure between April 2008 and September 2008, you failed to demonstrate that you were capable of working safely on the department without supervision, in particular:
(a) on unknown dates failed to effectively communicate with patients and colleagues. Found proved.
(b) on or around 2nd April 2008 failed to effectively assist colleagues daily clinical duties and/or tasks. Not found proved.
(c) on or around 23rd June 2008, while assisting consultant orthopaedic surgeons Mr Davidson you demonstrated a lack of insight into relation to the working requirements of an out patient clinic found proved.
3. While undergoing a further period of performance review under the Trust capability policy and procedure between October 2008 and January 2009, you failed to demonstrate that you were capable of working safely on the department without supervision. In particular:
(a) on 2nd October 2008 when removing patient A's dressing you
(i) did not adequately communicate with patient A. Found proved.
(ii) provided inadequate treatment to patient A in that you did not provide the patient with a glass of water following his request. Found proved.
(iii) failed to correctly apply the saline to the dressing. Not found proved.
(iv) continuously pulled at the dressing. Found proved.
(v) failed to immediately activate the emergency buzzer following patient A fainting. Found proved. (vi) failed to carry out the basic emergency procedures on patient A. Found proved.
(b) on 9th October 2008, when applying a dressing to a patient's abdomen you
(i) took approximately 1 hour to apply dressing to the patient. Found proved.
(ii) incorrectly applied the dressing to the patient's abdomen. Found proved.
(c) on 30th October 2008 you were rough when removing sutures from a patient. Not found proved.
(d) on around 7th January 2009 you.
(i) absconded from the clinic area while on duty. Not found proved.
(ii) failed to notify your colleagues. Not found proved.
(iii) failed to arrange for a colleague to cover your duties not found proved.
And in the light of the charges above, your fitness to practise is impaired by reason of your lack of competence. Found proved."
(i) The appellant was given an opportunity to address deficiencies in her practice and given support but her performance remained below the level of competence expected of a band 5 nurse.
(ii) The facts found proved amounted to a lack of competence in the fields of communication, wound management, emergency response procedures and leading and directing a team.
(iii) The appellant's actions had caused a patient harm and could have damaged public confidence in the profession.
(iv) The appellant's lack of competence could be remediable, but at the time of the hearing had not been fully remedied; nor did the appellant fully recognise and show insight into her lack of competence; and
(v) there was a real risk of the behaviour being repeated.
(i) The deficiencies were serious but not fundamentally incompatible with being a nurse.
(ii) The appellant's lack of competence may be remediable; and.
(iii) The conditions of practice imposed were necessary in the public interest to protect the public and in the appellant's own interest and had been drafted after balancing these competing interests.
- Inadequate communication with patient A.
- Inadequate care by not providing him with water when he felt ill.
- Incorrect application of a saline dressing (not proved)
- Continuously pulling at the dressing.
- Following the faint by patient A the appellant failed to activate the emergency buzzer immediately.
- When removing dressing failed to carry out emergency procedures.
"Patient A had undergone the partial amputation of his big toe under local anaesthetic on 22nd September 2008. He returned to the hospital on 2nd October 2008 for the removal of stitches. Patient A's written account is dated 4th January 2009, some 3 months after the events in question. He recorded that post operatively he was pain free and had no need for pain killing medication. He stated that as [the appellant] began removing the outer dressing he was caused a 'little pain as the remaining section of the toe was pulled from side to side.' He informed [the appellant] 'of the onset of discomfort' but 'did not hear a reply'. Patient A continued by stating 'as she began to remove the actual dressing covering the wound' he felt 'a tremendous increase in pain and informed her of this. Once again, I did not hear a reply.'
The evidence is that patient A subsequently fainted. Mr 10 [that was the code for the consultant orthopaedic surgeon] attended in response to Miss 1 [code for the Sister] called for emergency medical help and treated patient A with oxygen. Miss 1's evidence was that as soon as patient A came round he told her what had happened. The account he gave her was that [the appellant] had not spoken to him throughout the procedure of removing the dressing nor had she explained anything to him about what she was going to do. Indeed Miss 1 records him as saying that after [the appellant] had applied some liquid to the dressing she had continued to remove the dressing 'despite his discomfort and distress' still saying nothing to him.
[The appellant's] evidence was that she did communicate with patient A, for example when he wanted to remove the dressing himself she told him he should not do so.
The Panel preferred the account given by patient A notwithstanding that it was not tested under cross-examination. His account was supported by Miss 1's evidence of what he said to her at the time. There was further support from Mr 10's letter of 13th November 2008 and his statement dated 22nd January 2009, stating that in his opinion patient A was not prone to complaint. It also had in mind its finding of charges 1D and 2A which both relate to a failure of communication with patients. In the Panel's judgment the failure to adequately communicate with patient A is part of a pattern of failure to communicate with patients. The Panel has no doubt that [the appellant] had a duty to explain what she was doing to patient A. She had a duty to listen to patient A and to respond to his concerns including his remarks experiencing discomfort and then increasing pain. The Panel is therefore satisfied this charge is found proved."
"The Panel is satisfied that the circumstances of patient A's collapse constituted a medical emergency. [The appellant] returned to the room and found him on her own evidence 'unresponsive'. She did not indicate that her assessment of his condition included establishing whether he was breathing or had a pulse, although in evidence she said he was breathing. [The appellant] had a duty to take the appropriate steps in an emergency to safeguard her patient's life. This required that she stay with him. She had the means to obtain help without leaving him unattended, namely the emergency buzzer. It was her responsibility to immediately activate that call for help. She failed to do so and instead left patient A and went to Miss 1's to ask her to come to provide assistance. The Panel is therefore satisfied this charge is found proved."
A little further on in relation to charge 3(a)(vi) the Panel stated as follows:
"The Panel concluded that the immediate activation of the emergency buzzer was one of the basic emergency procedures. Other requirements were that the patient be placed flat, medical help be summoned and the patient's condition be assessed to establish whether he is breathing and whether there is circulation. [The appellant] did not immediately activate the emergency buzzer to summon medical assistance, she left her patient unattended. She did not place him flat and she did not commence observation of his vital signs for a significant period of time. The Panel is therefore satisfied this charge is found proved."
"The Panel took account of what it considered to be aggravating and mitigating features of the case as follows. Patient A had been caused harm; [the appellant] has little insight; [the appellant] has not fully remedied her deficiencies; [the appellant] has not been before this or any other NMC Panel previously; [the appellant] had worked as a nurse without any complaint for 2 years after being dismissed; [the appellant] had engaged with NMC throughout these proceedings.
The Panel accepted the advice of the legal assessor. He reminded the Panel of the need to act proportionately. He took account of the NMC's indicative sanctions guidance (ISG). The Panel noted the decision as to what sanction, if any, should be imposed is a matter for its professional judgment. It has applied the principle of proportionality weighing the interest of the public with those of the [the appellant] and taking into account the mitigating and aggravating factors in the case. It has noted all of the sanctions available. It also noted it should impose the least restrictive sanction which is necessary to allow the Panel to protect the public and maintain public confidence in the profession and the NMC."
"Although [the appellant's] deficiencies are serious, they are not fundamentally incompatible with her being a registered nurse. There is no evidence of general incompetence. She has engaged in these lengthy proceedings and has had to travel from Liverpool to do so. The Panel understands she has experienced some financial hardship in the process. [The appellant] may be able to remedy the failings that led to this hearing. The Panel conclude it was appropriate to give her the opportunity to take the necessary steps. Suspending the appellant's registration would not assist her in addressing her lack of competence.
The Panel determined the following conditions of practice are workable, reasonable, proportionate, measurable and enforceable. They are necessary in the public interest for the protection of the public and in [the appellant's] own interests. The conditions of practice are as follows:
1. You must notify the NMC within 14 days of any nursing appointment whether paid or unpaid that you accept within the UK or elsewhere and provide the NMC with contact details of your employer.
2. You must inform the NMC of any criminal or professional investigation started against you and any criminal or professional disciplinary proceedings taken against you within 7 days of you receiving notice of them.
3. At any time that you are employed or otherwise providing nursing services you must place yourself and remain under the indirect supervision of a band 6 nurse or equivalent nominated by your employer. The indirect supervision will consist of working at all times on the same shift but not necessarily the direct observation of a registered nurse of band 6 or equivalent who is physically present in or on the same ward unit, floor or home that you are working in or on. Such supervision should however include some direct observation of your attitude and skills in the following areas: communication with patients and staff; ability to lead and direct staff; management of a multi disciplinary team; ability to respond to emergencies and wound management and dressings to ensure you are practising safely.
4. You must work with your line manager if a registered nurse or their nominated substitute who must be a registered nurse, to formulate a personal development plan specifically designed (a) address the deficiencies in the following areas of your practice, communication with patients and staff and management of a multi disciplinary team, ability to respond to emergencies, wound management and dressings and (b) demonstrate by reference to practical examples that you understand the effect of inadequate communication on patients and colleagues.
5. You must meet with your line manager if a registered nurse or their nominated substitute who must be a registered nurse monthly to discuss the standard of your performance and your progress towards achieving the aims set out in your personal development plan.
6. You must forward to the NMC a copy of your personal development plan at least 14 days before any NMC review hearing or meeting.
7. You must send to the NMC a report from your line manager if a registered nurse or there nominated substitute who must be a registered nurse or their nominated deputy setting out the standard of your performance and your progress towards achieving the aims set out in your personal development plan at least 14 days before any NMC review hearing or meeting.
8. You must immediately inform the following parties that you are subject to a condition of practice order under the NMC's Fitness to Practise Procedures and disclose the conditions at 1 to 7 above to them.
(a) any organisation or person employing, contracting with or using you to undertake nursing or midwifery work.
(b) any agency you are registered with or apply to be registered with at the time of application.
(c) any prospective employer at the time of application; and
(d) any educational establishment you are undertaking a course of study connected with nursing midwifery or any such establishment to which you apply to take such a course at the time of application."
"The Panel concluded the Panel has noted that this sanction will restrict [the appellant's] ability to practice her chosen profession and as a consequence, she may be caused financial hardship. However in balancing the appellant's own interests against the wider public interest the Panel had regard to the need to protect the public and the wider public interest."
"The Panel directs that this Condition of Practice order imposed for a period of 12 months. This will allow the appellant to undertake the work required to develop insight and fully rehabilitate herself as a nurse. The period also reflects the gravity of the facts found proved."
MISS HOLT: My Lord, I just have one point and it is in relation to the latter section. The rule that your Lordship quoted was rule 31 which is the rule as to admissibility of evidence, rule 18 is the preliminary meeting direction.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: Do forgive me; I will correct that in the transcript. Rule 18.
MISS HOLT: Rule 18. Thank you my Lord.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: I also spotted, as I was going through, that I got the date of the incident involving patient A wrong. I think I said it was November; I think it was October. It may have been the other way round.
MISS FLECK: Yes, that is right, you did say November.
There are two very minor things as well. Even though it is not at all obvious from your bundle it actually lasted 13 days. There is a day missing from the larger bundles which is in the respondent's bundle. We had I think five days in August and eight days in February, so 13 days in total.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: The trial lasted 13 days; I will correct that.
MISS FLECK: The final detail is again right at the beginning of your judgment my Lord. You said that the appellant was working in on acute wards until she was to the Broadgreen Hospital at the end of 2006, in fact she was acute at the Royal Liverpool 2000/2001 and then out patients at the Royal Liverpool 2001 to the end of 2006.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: I will alter it to say "acute" and then "out patients departments".
MISS FLECK: That is accurate now.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: Very good. I will alter that when the transcript comes to be approved. Is there any matter that I have left out that I should have made observations about? I cannot think I have because I think I have covered everything that was subject of oral and written argument.
MISS FLECK: The only thing for the sake of completeness is you made the order in relation to costs yesterday. That does not need to be in the judgment I do not suppose but needs to be accurate on the court document.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: Technically, although I indicated yesterday the appeal would be allowed, I think it actually will be allowed to day --
MISS FLECK: No, the appeal was dismissed.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: Forgive me. It does help if you get that bit right. Do forgive me. The appeal was dismissed, and it will be dismissed today with costs in the sum that I mentioned yesterday. So the order of the court will be drawn in very simple terms. Would you be kind enough before you go to give the Associate a very simple form of order, so that the office can put it together?
MISS HOLT: I have a copy of the schedule that was prepared with the amount on it or I can draft an order whichever is convenient.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: It would be helpful if you draft an order in very simple terms and give it to the Associate. I will approve it and that is the end of it.
MISS HOLT: Thank you.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: Thank you both very much indeed. What I propose to do actually, for the purposes of transcription, since I quoted extensively, I am going to pull out from the bundle the bits that are needed, so that I can check those when the transcript comes and I can give you back the other bundles.
MISS FLECK: My Lord, I do not know whether I am required to return them. If you allow me to check my phone I have sent an e-mail to my solicitor asking if they needed to be returned or whether they should be destroyed. I have only got a small bag, I might struggle to carry. That is my concern (Pause).
HIS HONOUR JUDGE JEREMY RICHARDSON QC: We certainly do not want them. If you want them destroying, the Associate can destroy them but just let us to know within the next few minutes as to what you would like the court to do with them. I have removed the portions that I need to cross refer for the purposes of the transcript. There will be a transcript. All final hearings are transcribed or at least the judgment is.
MISS FLECK: I am sure my instructing solicitors will want to see that. Can they write or will they --
HIS HONOUR JUDGE JEREMY RICHARDSON QC: It will have a neutral citation number as a matter of course and they will be able to obtain it through the usual channels.
MISS FLECK: It will be promulgated. They do not have to pay for transcription or anything of that nature?
HIS HONOUR JUDGE JEREMY RICHARDSON QC: It will be on the BAILLI website and also I think the Courtserve website.
MISS FLECK: That is really helpful. Thank you.
HIS HONOUR JUDGE JEREMY RICHARDSON QC: I cannot give you the neutral citation number but one will be ascribed to it fairly soon or when the transcript is available. Thank you very much indeed. Ladies, thank you very much.