Neutral Citation Number: [2011] EWCA Civ 331
Case No: A3/2010/0191
IN THE COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE HIGH COURT OF JUSTICE 
CHANCERY DIVISION LEEDS DISTRICT REGISTRY 
HIS HONOUR JUDGE BEHRENS
309 of 2007/BK065A
Royal Courts of Justice

Date: 25/03/2011
Before :

LADY JUSTICE ARDEN
LADY JUSTICE BLACK
and
MR JUSTICE DAVID RICHARDS
- - - - - - - - - - - - - - - - - - - - -
Between :

	HELEN BROOK	Appellant	
	- and -		
	NICHOLAS EDWARD REED                                                                                               (TRUSTEE IN BANKRUPTCY OF THE ESTATE OF HELEN BROOK) 	Respondent	

- - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - -

Miss Jane Lambert (instructed under the Public Access Rules) for the Appellant
Mr Stephen Davies QC (instructed by Eversheds LLP) for the Respondent

Hearing date: 19 January 2011
- - - - - - - - - - - - - - - - - - - - -
Judgment

Mr Justice David Richards : 
Introduction
1.	This second appeal raises an important point of principle as regards the costs and remuneration of a trustee in bankruptcy.  What relation should the costs and remuneration bear to the circumstances, and in particular the size, of the bankruptcy? This arises in circumstances where neither of the courts below was referred to The Practice Statement: The Fixing and Approval of the Remuneration of Appointees (2004). Disposal of the appeal requires both a consideration of its history and development and guidance as to its future application.
2.	At first instance, the district judge fixed the trustee’s costs and remuneration at £20,354, with additional disbursements of £2,890, and assessed his solicitors’ costs at £23,086, together with a very small amount for disbursements.  His Honour Judge Behrens, sitting with two assessors, allowed an appeal by the bankrupt and fixed the trustee’s costs and remuneration, excluding disbursements, at £9,929 and assessed the solicitors’ costs at £10,038.  The trustee’s disbursements and most of the solicitors’ disbursements were also allowed.  The trustee was unhappy with this result but took a commercial decision not to seek to appeal.
3.	The bankrupt considered that both sets of costs should have been reduced to much lower figures and applied for permission to appeal.  As a second appeal, it required the permission of the Court of Appeal.  Lloyd LJ refused permission as regards the solicitors’ costs, and refused permission as regards the trustees’ costs on any of the grounds as advanced by the bankrupt who was appearing in person.  Lloyd LJ considered however that there was a proper ground of appeal and gave permission limited to that ground, as follows:
“Judge Behrens was wrong in law not to reduce the amount of the trustee in bankruptcy’s costs and disbursements to a sum substantially lower than £12,820.50 (costs of £9,929.75 and disbursements of £2,890.75) because that figure is disproportionately high in relation to the circumstances of the bankruptcy (which involved only two creditors with debts of less than £20,000 in all and two assets, a modest retail business and a share in a matrimonial home) especially when taken together with the amount allowable in respect of the costs of the trustee  in bankruptcy’s solicitors.  That figure does not have regard to the Practice Statement: The Fixing and Approval of the Remuneration of Appointees 2004, and in particular to the principle that the remuneration of the trustee in bankruptcy should reflect and be fixed so as to reward the value of the service rendered by him, not simply to reimburse him in respect of time expended and cost incurred, nor does it take properly into account the status of the trustee in bankruptcy as a fiduciary.”
The Law
4.	In order to deal with this ground of appeal, it is necessary to set out the relevant legal framework and the approach which has been adopted by the courts in relation to the remuneration of trustees in bankruptcy and other office-holders.  It is convenient to do so before looking in detail at the facts of the case under appeal.
Public concern
5.	The development of the law and practice in this area has to be seen against a background of public concern as to the levels sometimes reached by office-holders’ fees and remuneration, together with a public interest in seeing that office-holders’ duties are competently and properly carried out.
6.	Public concern in this area is nothing new.  The fictional case of Jarndyce v Jarndyce was Charles Dickens’ response to a real problem that the costs of administering an estate could significantly deplete or even exhaust the estate.  In more recent times, the costs associated with the insolvent estate of Robert Maxwell attracted both Parliamentary and judicial criticism.  A report of the House of Commons Select Committee on Social Security, whose primary concern was the steps taken to recover misappropriated pension assets, published a highly critical report in March 1994.  In Mirror Group Newspapers plc v Maxwell (No 2) [1998] 1 BCLC 638 (Maxwell), Ferris J considered the principles applicable to fixing the remuneration of receivers of the estate of Robert Maxwell appointed by the court under s.37 of the Supreme Court Act 1981 (now the Senior Courts Act 1981). Their total recoveries before their remuneration and legal fees amounted to £1,672,500.  The total of their remuneration (£744,289), legal fees (£705,283) and other disbursements was £1,628,572, most of which was calculated on a time basis.  Ferris J, who has played a leading role in the development of the relevant principles, described these figures in his judgment as “profoundly shocking” and the result of the receivership as “shameful” (p.645).  
7.	More recently still, concerns have been raised in the report on the Insolvency Service published in July 2009 by the House of Commons Business and Enterprise Select Committee and in the study of the Office of Fair Trading on the market for corporate insolvency practitioners published in June 2010.  In February 2011 the Insolvency Service published a consultation paper on reforms to the regulation of insolvency practitioners, which includes proposals for strengthening control of their remuneration.
Before 1986
8.	Until relatively recently, the remuneration of office-holders had in general been determined as a percentage of realisations and distributions.  Under the Bankruptcy Act 1914, which governed the law of bankruptcy until replaced by the Insolvency Act 1986, this was the only basis of remuneration for trustees in bankruptcy: s.82 (1).  In the case of the compulsory liquidations of companies, successive Winding-up Rules provided for remuneration on the same basis, although under successive Companies Acts the court had power to fix remuneration on some other basis. Nonetheless the court would generally consider a percentage basis to be appropriate and there was a prevailing scepticism about time spent as a proper basis. In Re Carton Ltd (1923) 39 TLR 194, which concerned the remuneration of a liquidator in a voluntary liquidation, P.O.Lawrence J refused to authorise remuneration at an unusually generous percentage rate, which had been approved by the committee of inspection, on the grounds that the amount of work undertaken did not justify a rate higher than the rate usually applied. He also said this of a time-basis:
                     “The Court as a general rule only fixes remuneration on a time-basis if                      	there is no other method which would operate to give the liquidator 	fair remuneration. Experience has shown that the time occupied by a                       	liquidator and his clerks affords a most unreliable test by which to                      	measure the remuneration. Even the best accountant may spend hours               	over unproductive work, let alone his more or less efficient staff of                      	clerks…The Court has long since come to the conclusion that the 	proper method to adopt whenever it is practicable is to assess the 	remuneration according to the results attained,”                                                 
9.	Remuneration on the basis of a percentage of realisations and distributions had the merit of being a payment by results, but it was criticised for leading in the case of easily realised assets to disproportionately high remuneration and in a complex case to poor recompense in relation to the amount of work involved: para 998 of the Report on Insolvency Law and Practice (1982 Cmnd. 8558) (the Cork Committee Report).
Insolvency Rules 1986
10.	The remuneration of office-holders is not dealt with in the Insolvency Act 1986 but in the Insolvency Rules 1986 (as amended) made pursuant to the Act.  There are different sets of provisions for each type of office-holder (administrator, liquidator, trustee in bankruptcy) but they are broadly the same.  I shall take those which apply to a trustee in bankruptcy, which are contained in rules 6.138-6.142C.  Some amendments and extensive additions were made with effect from 6 April 2010 which do not apply to the present case, but they do not in any event fundamentally change the regime as to remuneration.
11.	Rule 6.138(1) provides that the trustee is entitled to receive remuneration for his services as such and rule 6.138(2) provided in its un-amended form:
“(2) The remuneration shall be fixed either – 
	(a)	as a percentage of the value of the assets in the 				bankrupt’s estate which are realised or distributed, or 		of the one value and the other in combination, or
	(b)	by reference to the time properly given by the 				insolvency practitioner (as trustee) and his staff in 			attending to matters arising in the bankruptcy. ” 
The substantial change to the pre-1986 law was to permit remuneration to be determined on a time basis as an alternative to a percentage of realisations and distributions.  
12.	The decision as to whether paragraph (a) or (b) was to apply was to be made by the creditors’ committee or by a resolution of a meeting of creditors: rule 6.138(3) and (5).  Rule 6.138(4) provides guidance as to how the decision should be made:
“(4)  In arriving at that determination, the committee shall 		have regard to the following matters- 
	(a)	the complexity (or otherwise) of the case,
	(b)	any respects in which, in connection with the 				administration of the estate, there falls on the 				insolvency practitioner (as trustee) any responsibility 		of an exceptional kind or degree,	
	(c)	the effectiveness with which the insolvency 				practitioner appears to be carrying out, or to have 			carried out, his duties as trustee, and 
	(d)	the value and nature of the assets in the estate with 			which the trustee has to deal.”
This sub-rule applies equally if the decision is made by a meeting of creditors: rule 6.138(5).  These criteria, together with the amount of time spent by the office-holder and his staff, reflect the recommendation in para 895 of the Cork Committee Report.
13.	In default of a decision by the creditors’ committee or a meeting of creditors, the trustee is entitled to remuneration by reference to percentages on realisations and distributions as set out in Schedule 6 to the Rules: rules 6.138(6) and 6.138A.  The Rules provide for recourse to the court by the trustee, if he considers that the remuneration is too low or by creditors if they think it is too high: rules 6.141 and 6.142.  The wording of rule 6.142, both before and after the amendments made in 2010, enable the court either to vary the basis or reduce the amount of the trustee’s remuneration on an application by creditors.  The Rules do not, however, make any direct provision by way of guidance or otherwise as to how the court should exercise the powers conferred by these two rules.  That is not to say that there are no principles applicable to the exercise of those powers, but such principles derive from existing case law and are left to be developed by the courts, taking due account of the statutory framework.
14.	Perhaps surprisingly, the Rules made no provision for a challenge by the bankrupt, even in a case where there would be a surplus of assets available to him after the payment in full of all debts admitted to proof and reasonable costs and remuneration.  Such provision had been made in s.82(2) of the Bankruptcy Act 1914 and is now, since 5 April 2010, made in rule 6.142, subject to a requirement for the court’s permission, and also in r.6.207A in conjunction with an annulment application.  It was, however, established that even without express provision, the bankrupt could challenge a trustee’s remuneration under s.363 of the Insolvency Act.
Maxwell
15.	The first reported case after 1986 in which relevant principles were discussed was Maxwell.  Although it concerned the fixing of remuneration for a court-appointed receiver, Ferris J examined also the position of office-holders under the insolvency legislation and his consideration of the general principles was treated by him, and has since been treated by other judges, as applicable to those office-holders.
16.	Ferris J referred at p.647 to a fairly general perception in recent years that costs in insolvency cases had reached an unacceptably high level and that there was little by way of controls or effective supervision.  As regards controls, he regarded the Rules and other regulations as “somewhat sketchy, ill-expressed and consequently liable to be misunderstood” but he took the view that “if the matter is approached from the standpoint of general principle…a much firmer picture emerges”.  He continued:
“The essential point which requires constantly to be borne in mind is that office-holders are fiduciaries charged with the duty of protecting, getting in, realising and ultimately passing on to others assets and property which belong not to themselves but to creditors or beneficiaries of one kind or another.  They are appointed because of their professional skills and experience and they are expected to exercise proper commercial judgment in the carrying out of their duties.  Their fundamental obligation is, however, a duty to account, both for the way in which they exercise their powers and for the property which they deal with.”
17.	It was a feature of the fiduciary duty to account that it was for the office-holder who seeks remuneration at a particular level to justify his claim.  Ferris J identified three consequences as following from this general equitable principle:
“First, office-holders must expect to give full particulars in order to justify the amount of any claim for remuneration.  If they seek to be remunerated upon, or partly upon, the basis of time spent in the performance of their duties they must do significantly more than list the total number of hours spent by them or other fee-earning members of their staff and multiply this total by a sum claimed to be the charging rate of the individual whose time was spent.  They must explain the nature of each main task undertaken, the considerations which led them to embark upon that task and, if the task proved more difficult or expensive to perform than at first expected, to persevere in it.  The time spent needs to be linked to this explanation, so that it can be seen what time was devoted to each task.  The amount of detail which needs to be provided will, however, be proportionate to the case.
The charging rate claimed must also be proved by evidence; and what is relevant is not the charging rate of the particular individual but the broad average or general rate charged by persons of the relevant status and qualifications who carry out this kind of work (cf in relation to solicitors’ charges Jones v Secretary of State for Wales [1997] 2 All ER 507, [1997] 1 WLR 1008 and the cases there referred to).
Second, office-holders must keep proper records of what they have done and why they have done it.  Without contemporaneous records of this kind they will be in difficulty in discharging their duty to account.  While a retrospective reconstruction of what has happened may have to be looked at if there is no better source of information, it is unlikely to be as reliable as a contemporaneous record.  Office-holders whose records are inadequate are liable to find that doubts are resolved against them because they are unable to fulfil their duty to account for what they have received and to justify their claim to retain part of it for themselves by way of remuneration.
Third, the test of whether office-holders have acted properly in undertaking particular tasks at a particular cost in expenses or time spent must be whether a reasonably prudent man, faced with the same circumstances in relation to his own affairs, would lay out or hazard his own money in doing what the office-holders have done.  It is not sufficient, in my view, for office-holders to say that what they have done is within the scope of the duties or powers conferred upon them.  They are expected to deploy commercial judgment, not to act regardless of expense.  This is not to say that a transaction carried out at a high cost in relation to the benefit received, or even an expensive failure, will automatically result in the disallowance of expenses or remuneration.  But it is to be expected that transactions having these characteristics will be subject to close scrutiny. ”
18.	The aim, if the court is fixing the remuneration, is to reward the value of the services rendered by the office-holder.  This does not necessarily equate to time spent, as to which Ferris J said at p.652:
“In my judgment it is vital to recognise three things in this field.  First, time spent represents a measure not of the value of the service rendered but of the cost of rendering it.  Remuneration should be fixed so as to reward value, not so as to indemnify against cost.  Second, time spent is only one of a number of relevant factors, the others being, as I have said, those which find expression in r 2.47 and similar rules.  The giving of proper weight to these factors is an essential part of the process of assessing the value, as distinct from the cost, of what has been done.  Third, it follows from the first two points that, as the task is to assess value rather than cost, the tribunal which fixes remuneration needs to be supplied with full information on all the factors which I have mentioned.”
A vivid illustration of the excessive remuneration which can arise from an office-holder’s uncritical reliance on time spent can be seen in Re Cabletel Installations Ltd [2005] BPIR 28 at [24] where work was carried out at too senior level and where there were more and lengthier meetings and excessive reviews than the administration warranted.
19.	Ferris J also considered as relevant to the court’s task the matters listed in r.6 138(4).  Although in terms applicable to the creditors’ committee or meeting of creditors in their decision as to remuneration, Ferris J considered it as inevitable that the court would also have regard to them.  In my judgment, he was right to take that view.  Rule 6.138(4) and the similar rules as regards other office-holders are the closest the Rules get to any statement of principles.
The Ferris Report
20.	Before hearing Maxwell, Ferris J had been appointed by the then Vice-Chancellor, Sir Richard Scott, to chair a working party on the remuneration of office-holders, with a remit which included considering and making recommendations as to the basis on which and the procedures by which the remuneration of office-holders should be fixed or determined by the court.  The other members of the working party were Registrar Simmonds, Mr Desmond Flynn, Deputy Inspector General of the Insolvency Service, succeeded as a member by Mr Peter Joyce, Inspector General and Chief Executive of the Insolvency Service, Mr Murdoch McKillop, chartered accountant and President of the Society of Practitioners of Insolvency, and Mr Peter Totty, solicitor and partner in Allen and Overy.
21.	The working party’s report (the Ferris Report) was published by the Lord Chancellor in July 1998.  The report notes the judgment of Ferris J in Maxwell and records the agreement of the other members with the general matters dealt with in it.
22.	The report contains a number of important and relevant observations.  Para 4.2 states the need for the fair and efficient administration of the insolvent estate in accordance with the relevant legal regime by office-holders with the necessary skill and integrity.  This was in the public interest as well as in the interests of those directly affected: 
“In all cases it is in the interests of those ultimately entitled to the assets, whether as creditors or beneficiaries or owners in some other capacity, as well as being in the public interest in general, that the office-holder shall carry out his duties with proper skill and care.  These duties include the carrying out of certain investigations and the recognition of the public interest element as well as the administration of the assets.  These factors in turn require that persons having proper qualifications, experience, skill and integrity shall be available to perform the duties of office-holders.  In the long term this will only be so if such persons can expect to receive reasonable remuneration for their services as office-holders.  The lowest rate of remuneration will not necessarily be the most advantageous.”
23.	Paragraph 4.3 emphasises the need both for proportionality and for sufficient evidence to be available to justify the office-holder’s charges:
“An important matter which we have endeavoured to keep in mind and which needs to be kept in mind by every court or body which has to fix or approve the remuneration or disbursements of an office-holder is the need for what, in the absence of a better term, we describe as “proportionality”.  The administrations undertaken by office-holders are of almost unlimited range of size and complexity.  Mega-insolvencies, or even medium sized insolvencies where the remuneration claimed is large in cash terms or as a proportion of the value of assets dealt with, justify and require a higher degree of evaluation and justification than small and straightforward cases where the suggested remuneration is comparatively modest.  This makes it impossible to prescribe, except in general terms, a universal approach applicable to all cases.  It would be counter-productive if, for example, an office-holder were to feel that he has to explain and prove every element which goes to make up what is self-evidently a modest charge in a simple case, regardless of the expense he incurs in doing so and hopes to recover from the estate which he is administering.  Over-zealous recording of the minutiae and exact timing of an office-holder’s activities is a waste of the office-holder’s time and the creditors’ money.  What is, however, needed (and thus required by the principle of proportionality) is the provision of sufficient information to enable creditors or the court to have a clear view of what the office-holder has done or intends to do and of the value he has protected for the creditors. ”
24.	The report discusses a number of bases on which an office-holder could be remunerated.  One was, of course, by way of percentage of assets realised and distributed.  At that time, rules 4.127(6) and 6.137(6) of the Insolvency Rules provided as the default position that the remuneration of a liquidator or trustee would be on the scale laid down for the Official Receiver by general regulations.  The report notes that it would assist if a way could be found of recognising within the scale of percentage charges the costs of regulatory compliance and similar necessary costs which do not themselves involve or result in a realisation or distribution of assets.  The report at para 5.15 contained this recommendation:
“We see much attraction in the promulgation of a new scale of charging which, in smaller cases, would replace the Official Receiver’s scale as a basis of remuneration where the office-holder is engaged in private practice.  Such a scale, if it can be devised, would go a long way towards enabling the office-holder to know how he is to be remunerated and the creditor to be satisfied that the office-holder’s charges are objectively justifiable.  It could therefore be expected to be adopted in a wider range of cases, which nevertheless fall into the category of smaller cases, than those in which the Official Receiver’s scale is now applied.  This would reduce the areas of dispute and criticism concerning the remuneration payable to the office-holder.  Even in cases where it is not adopted it would provide a useful bench mark.  Office-holders who claim remuneration which is more generous than that allowed under the new scale would need to justify their claim.  Likewise creditors who allege that the scale provides remuneration that is too generous in their case would have to show why this is so.”
25.	In para 5.16, this recommendation was qualified in two respects.  First, it was recognised that the promulgation of a satisfactory scale might prove difficult.  Secondly, any such scale would need to be regularly brought up to date in recognition of inflation and other cost increases.  The revision of rules 4.127(6) and 6.137(6) to their present form and the introduction of rules 4.127A and 6.138A and schedule 6 in 2004 would appear to have been in response to this recommendation.  I record the fact that the scale has not since then been amended, but cannot comment on whether circumstances have changed sufficiently to make it appropriate to do so.  Plainly it should be regularly reviewed.
26.	As to charging on a time basis, the report states in para 5.21:
“The main problem which is perceived to have arisen from the application of the quantum meruit basis in the recent past is that the figure which can be arrived at by the application of current charging rates to recorded hours may be a very large one, not obviously linked to the value of the services rendered.  The main remedy for this problem is, of course, the refinement of the concept of “value” and its appraisal, on which some comments are made below.”
There are further observations on the relevance of time spent:
“6.9 We think we should say something more about the weight which is to be given to time spent. … We have a good deal of anxiety about what appears to have become the modern tendency for office-holders to charge mainly, or even solely, by reference to hourly rates.  To do so assumes that whatever time was in fact spent on a particular task was necessarily and properly spent by a person of the seniority and experience of the person who actually carried out that task.  Although in an ideal world this would be the case, it is foolish to suppose that this ideal is invariably, or perhaps even frequently, achieved.  We emphasise strongly the need for the body which fixes the remuneration of an office-holder to take account of all the factors stated in the PL [provisional liquidator] formula.  Where the assessment of the other factors indicates that the overall results of the office-holder’s activity are mediocre or disappointing this may cast doubt upon the effectiveness of the time spent.
6.10 A corollary of this is that it must be part of the office-holder’s duties, when preparing and presenting his claim for remuneration, to take a look back over the general performance of his duties and to ask himself conscientiously whether, if he is remunerated as he proposes, he can say that he has given value for money.  We do not shrink from the further corollary that, in a case where the office-holder has performed particularly efficiently and attained a specially good outcome, he may be able to claim a rate of remuneration which represents more than his standard charging rate for the time he has spent.  We hasten to add that, where such a claim is made, it is for the office-holder to substantiate it.”
27.	As to the criteria which should be applied when fixing remuneration, it was recommended in the report that they should essentially be the five criteria set out in Rule 4.30(1) as applicable when the court fixes the remuneration of a provisional liquidator.  They in turn are the four criteria contained in Rule 6.138(4), quoted earlier in this judgment, together with a fifth: “the time properly given by [the office-holder] and his staff in attending to the company’s affairs”.  Obviously in the context of a bankruptcy, a reference to “the bankruptcy” would be substituted for “the company’s affairs”.
28.	As regards the records to be kept by office-holders to support a claim for remuneration, the practice then prevailing of keeping a record of time spent which was not linked to any record of activity was not adequate.  Better records, aided by computer systems, were needed.
Later cases
29.	Ferris J was again required to consider office-holders’ remuneration in Re Independent Insurance Co Ltd (No 2) [2003] 1 BCLC 640.  He was assisted by a solicitor with wide insolvency experience, whose report sets out the general principles then accepted by the insolvency profession as the yardstick for claiming remuneration in insolvency proceedings: para 1.5 on p.651 and para 3 on pp 652-655.  Those principles drew on the Insolvency Rules, Maxwell and the Ferris Report.
30.	In Re Cabletel Installations Ltd [2005] BPIR 28, decided in July 2004, Chief Registrar Baister, after referring to the Insolvency Rules, Maxwell and Re Independent Insurance Co Ltd, set out the approach he would adopt to fixing the applicant administrators’ remuneration:
“I shall examine the main work streams and some of their subcategories and consider the time spent and whether it was justified; I shall have regard, insofar as I can, to the level at which work has been done; I shall consider the benefit of the work done and, to any extent appropriate, whether it was necessary.  I shall then look at the larger picture and consider the case in terms of value.  In doing so I shall have regard to the factors set out in the rules and to other factors peculiar to this case.  I shall bear in mind that time spent is a measure not of the value of the service rendered but of the cost of rendering it.  I do not propose, therefore, to allow myself to be influenced to any real extent by the final figures which the administrators claim, since, it seems to me that, prima facie, they reflect the cost of  time rather than the value of the service provided.  I shall resolve any doubts I have against the administrators.”
The Practice Statement
31.	One of the recommendations in the Ferris Report was the revival of an Insolvency Court Users Committee with membership drawn from the judiciary, the Insolvency Service, insolvency practitioners, solicitors and the Bar, to act as a focal point for consideration and consultation on matters of concern, including in particular remuneration.  The committee was in due course revived and sits under the chairmanship of the Chancellor of the High Court. 
32.	It was a working party of the revived Insolvency Court Users Committee which was given the task of preparing a practice statement, which would conveniently bring together in one document both the principles relevant to the fixing of office-holder’s remuneration and the procedure and practice which the court generally adopted in relation to the various matters likely to arise on such applications, including the information to be provided by office-holders.  The working party included Neuberger J (as he then was), Chief Registrar James, Costs Judge Campbell, and representatives of insolvency practitioners, solicitors, and the Bar, including Mr Davies QC who appears as counsel for the respondent on this appeal.
33.	The Practice Statement: The Fixing and Approval of the Remuneration of Appointees (2004) (the Practice Statement) was issued on 15 July 2004 by Chief Registrar Baister and was expressed to come into force on 1 October 2004.  It was published in the White Book (see now 3E-117 in vol.2 of the 2011 edition) and at [2004] BCC 912.  It is available on HM Courts Service website and in all or most published collections of insolvency legislation.  Para 3.2 states its objective:
“The objective of this Practice Statement is to ensure that the remuneration of an appointee which is fixed and approved by the court is fair, reasonable and commensurate with the nature and extent of the work properly undertaken by the appointee in any given case and is fixed and approved by reference to a process which is consistent and predictable.”
34.	The Practice Statement covers three principal topics.  First, it sets out the “guiding principles” which the court will apply to remuneration applications.  Secondly, it deals in paragraph 4 with the judicial level at which remuneration applications will be heard and the use of assessors.  Thirdly, para 5 deals with the evidence to be provided by an office-holder, subject to the court’s directions.  The content of this evidence is driven by the guiding principles.
35.	It applies to the various categories of office-holders (called appointees in the Practice Statement) appointed under the Insolvency Act 1986, including liquidators and trustees in bankruptcy.  Save to the extent and as may otherwise be ordered by the Court, it is stated in para 2.1 to apply to any application to the court by an appointee either to fix and approve his remuneration where it has not already been fixed and approved, for example by a creditors’ committee or a meeting of creditors, or to increase his remuneration as previously so fixed, or to:
“any application by a person who may be permitted to apply under the Insolvency Act, the Insolvency Rules, or otherwise including by reference to the jurisdiction of the court to supervise the conduct of one of its officers and the inherent jurisdiction of the Supreme Court and is dissatisfied with the remuneration of an appointee that has otherwise been fixed and approved on the basis that such remuneration is excessive.”
 Paragraph 3.3 refers to:
“the guiding principles by reference to which applications for the fixing and approval of the remuneration of appointees are to be considered both by applicants, in the preparation and presentation of their application, and by the court which is required to determine such applications.”
36.	Paragraph 3.4 sets out the guiding principles:
“(1)	‘Justification’: It is for the appointee who seeks to be 		remunerated at a particular level and/or in a 				particular manner to justify his claim and in order to 		do so the appointee should be prepared to provide full 		particulars of the basis for and the nature of his claim 		for remuneration.
(2)	‘The benefit of the doubt’: The corollary of guiding 			principle (1) is that on any application for the fixing 			and approval of the remuneration of an appointee, if 		after considering the evidence before it and after 			having regard to the guiding principles (in particular 		guiding principle (3)), the matters contained in 			paragraph 5.2 (in particular paragraph 5.2(10) and 			the matters referred to in paragraph 5.3 (as 				appropriate) there remains any element of doubt as to 		the appropriateness, fairness or reasonableness of the 		amount sought to be fixed and approved (whether 			arising from a lack of particularity as to the basis for 		and the nature of the appointee’s claim to 				remuneration or otherwise) such element of doubt 			should be resolved by the court against the appointee.
(3)	‘Professional integrity’: The court should give weight 		to the fact that the appointee is a member of a 				regulated profession (where such is the case) and as 			such is subject to rules and guidance as to professional 		conduct and (where such is the case) the fact that the 		appointee is an officer of the court.
(4)	‘The value of the service rendered’: The remuneration 		of an appointee should reflect and should be fixed and 		approved so as to reward the value of the service 			rendered by the appointee, not simply to reimburse the 		appointee in respect of time expended and cost 			incurred.
(5)	‘Fair and reasonable’: The amount of the 				remuneration to be fixed and approved by the court 			should be fair and reasonable and represent fair and 		reasonable remuneration for the work properly 			undertaken or to be undertaken.
(6)	‘Proportionality’
		(i)	‘proportionality of information’: in considering 				the nature and extent of the information which 					should be provided by an appointee in respect of 				an application for the fixing and approval of his 				remuneration the court, the appointee and any 					other parties to the application shall have regard 				to what is proportionate by reference to the 					amount of remuneration to be fixed and approved, the 			nature, complexity and extent of the work to be 				completed (where the application relates to future 				remuneration) or that has been completed by the 				appointee and the value and nature of the assets and 			liabilities with which the appointee will have to deal 				or has had to deal;
		(ii)	‘proportionality of remuneration’: the amount of 				remuneration to be fixed and approved by the court 				should be proportional to the nature, complexity and 			extent of the work to be completed (where the 					application relates to future remuneration) or that has 			been completed by the appointee and the value and 				nature of the assets and/or potential assets and the 				liabilities and/or potential liabilities with which the 				appointee will have to deal or has had to deal, the 				nature and degree of the responsibility to which the 				appointee has been subject in any given case, the 				nature and extent of the risk (if any) assumed by the 				appointee and the efficiency (in respect of both time 				and cost) with which the appointee has completed the 			work undertaken;
(7)	‘Professional guidance’: In respect of an application for the 		fixing and approval of the remuneration of an appointee, the 		appointee may have regard to the relevant and current 			statements of practice promulgated by any relevant 				regulatory and professional bodies in relation to the fixing 		and approval of the remuneration of an appointee.  In 			considering an application for the fixing or approval of the 		remuneration of an appointee, the court may also have 			regard to such statements of practice and the extent of 			compliance with such statements of practice by the 				appointee.
(8)	‘Impracticability’: where the appointee has not, either upon 		or shortly after the commencement of his appointment, 			sought to have the basis upon which his remuneration is to 		be fixed approved by the members of the partnership or the 		company, the creditors’ committee, the liquidation 				committee or the general body of creditors (as appropriate) 		and in circumstances where the appointee considers that it 		will be impracticable to have his remuneration fixed and/or 		approved in such a manner, he may, as soon as reasonably 		practicable after his appointment, apply to the court to have 		the basis upon which he is to be remunerated fixed and for 		directions as to the manner in which his remuneration is to 		be approved (which may include provision for payments to 		be made on account).  In circumstances where such an 			application is not made but the appointee subsequently 			makes an application to the court for the fixing and 				approval of the whole or any part of his remuneration, an 			explanation as to why no earlier application was made shall 		be provided to the court.”
37.	Paragraph 5 sets out in detail the information which an office-holder must provide on any application for the fixing and approval of remuneration. 
Application of the Practice Statement to a challenge to remuneration
38.	Mr Davies, for the trustee, raised the issue as to whether and, if so, to what extent the Practice Statement applied to the assessment of remuneration in this case.  He pointed out that para 2.1 provides for it to apply in two distinct situations, where the office-holder applies to the court to fix remuneration which would not otherwise be payable (para 2.1(1) and (2)) and where a creditor or the debtor challenges remuneration already authorised in accordance with the Insolvency Rules (para 2(3)).
39.	Mr Davies accepts, as he must, that the Practice Statement itself provides that it is to apply to the second situation, where there is a challenge to the office-holder’s remuneration, but he suggests that the procedure in such a case is likely to be different.  With that suggestion I entirely agree, and it is recognised in the opening words of para 2.1 providing that the Practice Statement applies “save to the extent and as may otherwise be ordered by the court”.
40.	This may most obviously be demonstrated in the directions which the court gives as to the evidence to be put before the court.  While the full range of information required by para 5.2 may normally be required on an application by the office-holder to fix his own remuneration, the information required on a challenge will vary according to the circumstances.  If the office-holder has already provided sufficient detail to enable a well-informed challenge to be made, there may be little or nothing to be added by him save in response to the detailed challenge.
41.	In other cases, while recognising that overall the remuneration is sufficiently high to raise questions, the court may consider that further evidence is required before the creditor or debtor can be expected to serve points of dispute. It is important that the costs of preparation of such evidence should not be disproportionate to the sums involved. The evidence should not go further than is necessary to enable a proper challenge to be made. If the office-holder is in doubt as to the areas to cover or the detail required, he should ask for the court’s directions.  
42.	Although the guiding principles are expressed to apply to applications for fixing and approving remuneration, it is clear from paragraph 2.1 that they will be applied also to a challenge, no doubt taking into account that the remuneration or its basis has been duly fixed under the Insolvency Rules by a relevant body, such as a creditors’ committee or meeting of creditors.  It is to be remembered that the creditors are unlikely to have fixed the amount of the remuneration.  Normally, as in this case, they will have fixed only the basis of remuneration.  The importance that the creditors or their committee have authorised remuneration or a basis of remuneration may be somewhat less in those cases where it is always clear that there will be a surplus after creditors have been paid in full.  In such a case, as observed by Rimer J in Upton v Taylor and Colley [1999] BPIR 168 at 181, the creditors have little or no commercial interest in the remuneration. 
Status and application of the Practice Statement
43.	The Practice Statement was made in 2004 during the period between the Civil Procedure Act 1997 and the Constitutional Reform Act 2005, when the courts retained their inherent power to make practice directions and practice statements, as explained by this court in Boivale v Secretary of State for the Communities and Local Government [2009] EWCA Civ 171 at [13] – [19].  There was no question of the Practice Statement conflicting with any existing rule or Practice Direction, since none related to these applications.  Indeed, insolvency proceedings are governed not by the CPR but by the Insolvency Rules except to the extent that the latter incorporate the former, as they do in rule 7.51A (previously r.7.51).
44.	The Practice Statement of itself cannot make law on substantive issues or require courts to apply the guiding principles stated in it.  But the Practice Statement is not an attempt to create a new set of principles, but a convenient means of gathering together in one place the principles to be derived from the Insolvency Rules and authority, including the most recent at that time, the judgment of Ferris J in Maxwell.
45.	The Practice Statement acquires authority as a statement of guiding principles if it is expressly approved and applied as such in judgments at an appropriate level.  In at least two reported cases, it has been approved and applied by High Court Judges: Simion v Brown [2007] BPIR 412 and Hunt v Yearwood-Grazette [2009] BPIR 810.
46.	The great majority of applications relating to office-holders’ remuneration are heard by the Registrars at the Royal Courts of Justice and by district judges in the Chancery Division District Registries and in those county courts having insolvency jurisdiction.  It is apparent from reported decisions of the Registrars that they apply the Practice Statement: see for example Re UIC Insurance Co Ltd [2007] BPIR 494 and 589, Barker v Bajjon [2008] BPIR 771, Freeburn v Hunt [2010] BPIR 325 and Re Super Aguri F1 Ltd [2011] BPIR 256.  District judges do likewise, as can be seen from the judgment in Hunt v Yearwood-Grazette.
47.	The Statement has also been referred to with approval by courts in other common law jurisdictions: see Korda, Re Clynton Court Pty Ltd [2005] FCA 543 (Finkelstein J, Federal Court of Australia), Flynn v McCallum, Re Roslea Path Ltd [2009] NZHC 2318 (Heath and Venning JJ, High Court of New Zealand).
48.	I consider that the stage has been reached where a court hearing an application to fix or to challenge the remuneration of an office-holder should proceed on the basis that the Practice Statement is to be applied, except in so far as in the circumstances of the particular case the party objecting to its application shows that it would be wrong in principle to do so. In my judgment, the statement of guiding principles in the Practice Statement is a correct statement of the principles generally applicable to issues relating to the remuneration of office-holders, although the particular circumstances of a case might call for the formulation of a further principle.
49.	The real task for the court in any particular case is to balance these principles in their application to the facts and circumstances of the case.  In Simion v Brown at [27] I said:
“The task for the court is to arrive at a level of remuneration which balances the various criteria of the value of the service rendered, the proportionality of remuneration and a fair and reasonable remuneration for the work properly undertaken, as these criteria are explained in the Practice Statement.  The result must resolve the conflict which may in a particular case exist between these criteria.  The conflict is likely to be the more acute in cases such as the present, where substantial costs have been incurred in relation to a relatively small estate.”
In Hunt v Yearwood-Grazette at [9], a decision cited by Lloyd LJ when giving permission to appeal in the present case, Proudman J said:
“The court’s task is to balance all the various criteria, resolving any conflict between them arising in the particular case, in order to arrive at the proper level of remuneration.  In doing so, it is settled law that the court has to reward the value and benefits of the services rendered rather than the cost of rendering such services.  Thus, in fixing the remuneration, time spent is less relevant than value provided.  I was referred to the judgment of Ferris J in Mirror Group Newspapers plc v Maxwell and Others (No 2) [1998] 1 BCLC 638, [1998] BCC 324 and also Cooper v The Official Receiver [2005] NICh 1.  The onus of demonstrating such value or benefit is on the applicant and the court must resolve any element of doubt in favour of the estate.”

Remuneration relative to the circumstances of the case
50.	The ground of appeal in the present case asks whether the remuneration allowed was “disproportionately high in relation to the circumstances of the bankruptcy”.  The word “circumstances” is important.  The duties of an office-holder are not confined to the realisation and distribution of assets.  There are statutory duties which must be performed, such as communicating with creditors and reporting on the events leading to the insolvency, with particular regard to the conduct of the bankrupt or directors of an insolvent company.  The office-holder may need to investigate the existence of possible assets or the merits of possible claims, which may in the event not lead to assets available for distribution, although in all cases the office-holder will be expected to exercise commercial judgment in pursuing such matters.  Dealing with particular claims of creditors may be time-consuming and there may be other activities, such as the disclaimer of onerous leases and other property, which do not increase the assets for distribution.  An example of costs incurred as a result of disclaimers is Freeburn v Hunt at [26] to [38].  A further factor which can be seen in the reported cases as sometimes leading to a justifiable increase in remuneration is the conduct of particular creditors or of the debtor: see Barker v Bajjon at [14] and Freeburn v Hunt at [54] to [55].
51.	Thus the value of the office-holder’s services, which has rightly been emphasised as the touchstone for an office-holder’s remuneration and which is not measured by a mechanical totting-up of hours multiplied by charge-out rates, denotes more than the realisation and distribution of assets.  They are features of central importance, but it is all the circumstances of the insolvency which have to be considered. 
Fiduciary status
52.	The ground of appeal refers also to the fiduciary status of a trustee in bankruptcy.  This underpins the proper approach to the remuneration of a trustee or other office-holder.  They have no entitlement to any remuneration or other benefit from their position as office-holder, save to the extent expressly permitted by law.  This right to remuneration is governed by the Insolvency Rules.  In seeking remuneration or claiming it on the basis allowed to them, they are under a duty to be frank with the court and creditors, and not to advance a claim for any payment beyond that to which they conscientiously consider themselves entitled.  It is part of their duty to avoid the incurring of unreasonable costs, whether by reference to the task undertaken or the grade of employee who undertakes it.
53.	It is because of their fiduciary position that the onus lies on them to justify their claim: see Maxwell at p648 d-h.  Even where the issue comes before the court on a challenge to remuneration drawn on a previously approved basis, it will be for the office-holder to provide a sufficient and proportionate level of information to explain the remuneration and to enable the objector to identify with reasonable precision his points of dispute.
The case under appeal
The facts
54.	The bankrupt, Helen Brook, carried on a small retail flower business at shop premises in Huddersfield.  She did not keep up with her VAT payments and on 6 August 2007 she was made bankrupt on a petition by HMRC.  For reasons which are not apparent from the evidence, she did not promptly comply with her obligations under the Insolvency Act 1986 to submit a statement of affairs and to deliver assets and documents to the Official Receiver.  When at the end of August 2007 the Official Receiver discovered that she was continuing to carry on business, he instructed a bailiff to attend at the business and applied to the Secretary of State for the appointment of a trustee in bankruptcy in order to secure the bankruptcy estate.
55.	The respondent Nicholas Edward Reed, a director of PricewaterhouseCoopers based at their Leeds office, was appointed as trustee on 31 August 2007.  He instructed Eversheds, in Leeds, to act as his solicitors.  
56.	As Mrs Brook was not incurring credit in excess of £500 or trading under a new name, she was in fact permitted to carry on a business.  The bailiff reached an agreement in principle with Mrs Brook’s husband who would purchase the business and assets as a going concern for £10,000.  The bailiff’s charges, including commission on the sale, were £1,178 excluding VAT.  The local authority as lessee of the shop premises was content not to forfeit the lease and had no objection to the grant of a licence to Mr Brook to occupy the premises pending an assignment of the lease.
57.	The trustee had to attend immediately to various matters, such as dealing with insurance, the bank, car finance and the bailiff.  On the trustee’s instructions, Eversheds prepared two documents.  The first, a licence to occupy the shop on a monthly basis, was signed by Mr Brook on 4 September 2007.  The second, an assignment of the assets of the business to Mr Brook at the price already agreed of £10,000, was executed on 18 September 2007 following negotiation of its terms.
58.	Other than the flower shop business, the only other asset of any substance in Mrs Brook’s estate was her half-share in the matrimonial home which was valued by the trustee at £165,000.  
59.	There were a small number of creditors.  HMRC’s claim for VAT was settled at £15,177.  HSBC was a creditor for a total of £10,347 on two unsecured accounts, a current account (£6,350) and a loan account (£3,996).  There was a debt of about £220 on a storecard.  The local authority initially lodged a proof for £1,498 in respect of business rates but later withdrew it.  It was always clear that there was likely to be a substantial surplus.
60.	The trustee wrote to the creditors on 21 September 2007, informing them of his appointment, enclosing a receipts and payments account for the three weeks since his appointment and giving notice of a meeting of creditors.  The purpose of the meeting was, as explained in the letter, to fix the basis of the trustee’s remuneration and to approve the basis of the drawing of certain disbursements.  The letter included a schedule of the current charge-out rates for all grades of staff who might be involved in the bankruptcy and added that:
“As I have only recently been appointed, neither I nor my staff have incurred significant time costs at this stage.  It is not yet appropriate, therefore, to provide a breakdown of time costs.  This will be provided in due course, when the information will be more meaningful.”
61.	The meeting was held on 24 October 2007.  One creditor, HMRC, attended the meeting by proxy and voted in favour of a resolution that “the remuneration of the Trustee be fixed by reference to the time properly given by the Trustee and his staff in attending to matters arising in the Bankruptcy”.
Application to annul the bankruptcy
62.	This was an obvious case for an annulment of the bankruptcy under s.282 (1)(b) of the Insolvency Act 1986, provided that Mrs Brook could pay or secure the bankruptcy debts and the expenses of the bankruptcy.  On 11 October 2007, Mrs Brook did indeed make an annulment application.  The application notice stated that she “would like to contest the charges”.  The trustee had informed her on 3 October 2007 that he estimated legal costs at £7,465, his fees to date at £5,442 and his future fees at £4,000, all of which, together with VAT, amounted to approximately £19,900.  
63.	The first hearing of the annulment application, on 22 October 2007, was abortive because no notice of the hearing was given to the trustee, and it was adjourned by DJ Barraclough sitting in the Huddersfield County Court to 27 December 2007.  The trustee received a copy of the application and on 31 October 2007 Eversheds wrote to Mrs Brook, pointing out that the trustee was required by r.6.207 of the Insolvency Rules to file a report with the court and requesting for that purpose evidence of the extent to which, and the manner in which, the debts and expenses had been paid or secured.  She would also need to give full details of all her debts and comply with her statutory obligations as regards the provision of information to the Official Receiver.  The trustee would also be advertising for claims.  Mrs Brook attended the Official Receiver for interview on 22 November 2007.  
64.	The trustee filed his first report dated 3 December 2007.  There was insufficient evidence as to the payment or securing of debts and expenses to enable the court to make an annulment order on 27 December 2007.  The application was adjourned for at least 6 weeks to enable Mrs Brook to comply with the relevant requirements.  There were issues as to whether and, if so, how debts had been paid, and Mrs Brook was challenging the amount of the bankruptcy costs and disbursements.  Eversheds wrote to her on 28 December 2007, explaining in detail what she needed to do and recommending, as the district judge had done, that she take advice from someone familiar with the bankruptcy process.
65.	The annulment application was re-fixed for hearing on 11 March 2008, but once again Mrs Brook had not provided the information necessary for an annulment order to be made, despite two reminder letters from Eversheds, setting out in some detail what was needed.  The trustee prepared his second report under r.6.207 on 18 February 2008 and conducted a six-month review of the case on 31 March 2008.  The delay meant that there needed to be monthly extensions to Mr Brook’s licence to occupy the shop premises and there were also issues with the payment of the monthly licence fees.
66.	The annulment application was again adjourned, and re-listed for 19 May 2008.  Eversheds wrote on 13 March, 27 March, 10 April and 9 May 2008 as regards the information still needed.  In the last of those letters, they wrote:
“Following the last hearing of your annulment application on 11 March, I wrote to you on 13 March, 27 March and 10 April.  On all three occasions and on numerous occasions before the hearing on 11 March I requested evidence regarding payment of the bankruptcy costs, debts and expenses.  To date, the only creditor who has independently confirmed that they have been paid is HM Revenue & Customs although their solicitors have advised that there were some legal costs outstanding.  I have no confirmation from either them or you that those costs have been met.  You claim that other creditors have been paid but I have received nothing from them confirming final settlement.  The one creditor you accept has not been paid is HSBC but I have not received anything from you as to how you intend to re-pay their debt nor have I anything in relation to how you intend to meet the costs and expenses of the bankruptcy.”
67.	In subsequent correspondence the position as regards creditors’ claims was for the most part sorted out.  HMRC’s claim for VAT had been paid with third party funds, although there was a possible issue as regards a small amount of costs.  The local authority’s claim for business rates had been withdrawn because all rates were paid on their due dates.  The amount due on Mrs Brook’s storecard was paid by her husband.  In relation to the amounts due to HSBC, Mr Brook provided a cheque for the sum of £3,996.33 due on the loan amount.  This left £6,350 due on the overdraft.  Mrs Brook expected this to be paid from the funds held by the trustee following the sale of the business but this took no account of the trustee’s prior charge for costs and expenses.  It appears that this debt to HSBC has yet to be paid.
68.	At the hearing on 19 May 2008 the application was adjourned to 28 July 2008.  The district judge’s order provided for an adjournment to enable a meeting to be held to resolve, if possible, the issues, failing which Mrs Brook would be taken to have made an application under s.303 of the Insolvency Act 1986, challenging the trustee’s costs and expenses, which would be considered at the adjourned hearing.  The issues as to costs were not resolved at the meeting held between Mrs Brook, the trustee’s representative and their advisers in June 2008.  The trustee filed his third report dated 7 July 2008.
Proceedings at first instance on the remuneration challenge
69.	At the adjourned hearing of the annulment application on 28 July 2008, DJ Barraclough correctly took the view that there could be no progress without finality as to the amount of the trustee’s costs and expenses.  He dismissed Mrs Brook’s annulment application and gave directions on her deemed application under s.303 of the Insolvency Act 1986.  He directed the trustee and Eversheds to file and serve “detailed bills of costs and expenses”, to be followed by points of dispute from Mrs Brook and a response from the trustee.  The trustee was directed to request a detailed assessment hearing, with a time estimate of 4 hours.  In the light of previous authorities, such as Engel v Peri [2002] BPIR 961, the application as regards the solicitors’ costs was correctly treated as made under s.303 but the relevant provision as regards the trustee’s remuneration was s.363.  Nothing turns on this.
70.	The trustee filed a document which gave a summary of activities in general terms, charge-out rates for the periods covered by the bankruptcy and a single-page “analysis of time costs” which attributed time spent by various levels of staff to nine categories of activity.  The largest were “statutory/compliance” (48.5 hours, £7,063), “strategy and planning” (37.85 hours, £5,846), “accountancy and treasury” (27.85 hours, £3,830) and “asset realisations” (18.7 hours, £2,677).  No further explanation was given.
71.	This analysis of time costs provided no greater information than schedules in identical form given to Mrs Brook on a number of previous occasions going back to October 2007.  It is in a standard form annexed to Statement of Insolvency Practice 9 (SIP 9) issued by the Joint Insolvency Committee, which represents the professional bodies regulating insolvency practitioners and the Insolvency Service.  SIP 9 prescribes it as a form in which information can be given to creditors or others asked to approve an office-holder’s remuneration.  On the first appeal, Judge Behrens took the view that the information provided by the trustee was insufficient to enable the court to form any view of the amounts claimed by the trustee.
72.	Mrs Brook’s points of dispute did no more than state that she wished “these costs to be dismissed, as there is no mention of any time properly given to the VAT initiated by HMRC” and for all costs not applicable to the bankruptcy to be reimbursed.
73.	At the hearing on 29 December 2008, while acknowledging that the court has an overriding duty to deal with the costs claimed, the district judge accepted the trustee’s submission that Mrs Brook had not raised any substantial points of dispute on which the court could adjudicate and allowed the costs of the trustee and his solicitors in the amounts claimed.
The first appeal
74.	In accordance with s.375 of the Insolvency Act, an appeal from any decision of a county court in a bankruptcy matter lies to a single judge of the High Court.  HH Judge Behrens, sitting as a deputy High Court Judge at the Leeds District Registry, gave permission to appeal and directed that the appeal judge would sit with assessors.  He did not at that stage have a transcript of the district judge’s judgment but he took the view that it was a small estate and the costs seemed very high.
75.	The appeal was heard on 30 April 2009 by Judge Behrens sitting with two assessors, DJ Bedford, who is the regional costs judge for Leeds, and Margaret McDonald, who is a deputy district judge and practices as a barrister specialising in costs cases.
76.	By then Judge Behrens had a transcript and he says in his judgment:
“4. It was immediately apparent that the decision of DJ Barraclough could not stand and I gave an oral judgment setting out my reasons.  In summary DJ Barraclough did not in fact carry out an assessment of costs at all.  He ruled that because Mrs Brook had not filed detailed points of objection the whole of the 2 bills were to be allowed in full.  For reasons that I gave I think that was an abrogation of his duty to assess the costs in the circumstances of the case where the costs appeared to be very high and where Mrs Brook was a litigant in person.  In those circumstances I ruled that it was open to the Appeal Court (with the assistance of the assessors) to carry out its own assessment of the 2 bills of costs.”
77.	It is unnecessary to refer in any detail to the judgment as it relates to the assessment of Eversheds’ costs, as permission to appeal as regards those costs was refused by Lloyd LJ.  As I have earlier mentioned, they were reduced from £23,086 to £10,038.50.
78.	The judge was critical that the trustee’s schedule of costs included no details or time sheets and he required the trustee through his counsel to provide further detail, giving him the lunch adjournment to take instructions.  He sets out in his judgment the information provided, which gave some further explanation falling short of the time spent.
79.	The judge was highly critical of the level of costs in relation to the circumstances of the bankruptcy and the size of the estate.  At para 16, he said:
“Before considering the Bills of Costs in detail there are a number of observations that seem to me to be relevant:
1.	DJ Barraclough commented that the amount of the costs claimed seemed disproportionately high.  Both the assessors and I agree with that comment.  Indeed we would go further; they seem exorbitantly high.  They are the sort of costs that give the insolvency profession a bad name.
2. This was about as simple an insolvency as it was possible to imagine.  There were 2 creditors with debts totalling less than £20,000.  There were 2 assets – the matrimonial home and the business.  The assignment of the lease was to the debtor’s husband.  The consideration was only £10,000.  The landlord had no wish to forfeit the lease.
3. The conduct of Mrs Brook in relation to the application to annul the bankruptcy plainly did increase the costs of the trustee.  It may be that if she had followed the advice of DJ Barraclough and taken proper professional advice it might not have been necessary for there to be the 5 hearings that took place.  As already noted Mr Shaw did not in reality provide Mrs Brook with points relevant to the points at the heart of the dispute.
4. Mrs Brook’s failure to provide a detailed criticism of the 2 bills of costs did not make the matter easy for DJ Barraclough.  However there were a number of matters in the 2 bills that cried out for investigation.
5. The decision of the Court of Appeal in Lownds v Home Office (2002) 4 ALL ER 775 establishes that when considering proportionality the court will have regard to CPR 1.1 (2)(c) where proportionality refers to:-
	1. the amount of money involved
	2. the importance of the case
	3. the complexity of the issues
	4.the financial position of each party
6. If the global costs are considered disproportionate, then the court will consider the individual items of the bill and allow only those costs that are considered necessary and reasonable in amount. ”
80.	When addressing specifically the trustee’s costs and the further information provided by counsel, the Judge said:
“In our view the overall costs in this case are wholly disproportionate to what was involved and what has been achieved.  One asset has been realised in the sum of £10,000.  The asset was largely realised before the appointment of the Trustee.  Furthermore the Trustee has had to deal with the application to annul.
In all the circumstances I propose substantially to reduce the hours claimed on the grounds that they have not been properly and proportionately spent and to apply the hourly rates in the letter.”
81.	He proceeded to assess the trustee’s costs at £9,929.75 and to allow his disbursements in the sum claimed of £2,890.75.
82.	The total costs and disbursements of the bankruptcy up to 28 July 2008 allowed by Judge Behrens amounted to £23,855.24.
Submissions and discussion on the present appeal
83.	On behalf of Mrs Brook, Miss Lambert submitted that Judge Behrens had misdirected himself in treating time spent as the proper basis for determining the trustee’s remuneration.  The proper basis was the value of the work done by the trustee.  The judge’s approach did not conform to the principles set out in the Practice Statement.  Moreover, in assessing the amount to be allowed for the trustee’s work, the court should adopt the broad average of rates of remuneration in the area for work on a bankruptcy of this sort, not the rates charged by the Leeds office of one of the largest international accountancy firms.
84.	As the ground of appeal makes clear, neither the district judge nor Judge Behrens was referred to the Practice Statement.  Mrs Brook, as a litigant in person, cannot be blamed for that but it is surprising that a combination of an experienced office-holder, experienced solicitors and specialist counsel did not do so.  Mr Davies QC, who appears in this court for the trustee but did not appear below, readily accepted that it should have been brought to the attention of both courts.
85.	In the absence of the guidance provided by the Practice Statement, Judge Behrens applied, by analogy, to the trustee’s remuneration the principles applicable to an assessment of legal costs, and in particular the principle of proportionality as explained in Lownds v Home Office [2002] 1 WLR 2450.
86.	In my judgment, the principles set out in the Practice Statement should have been expressly applied, but I do not consider that this omission provides a ground on which this appeal should be allowed.  Judge Behrens applied what were fundamentally the relevant criteria to the facts of this case.  He examined in some detail, with the benefit of the assessors, the remuneration claimed and the work done, in terms of value more than time, bearing always in mind the need to arrive at a figure which was proportionate to the circumstances of the bankruptcy.  It was not open to the Judge wholly to disregard the time spent by the trustee, both because it is a relevant, but not decisive, factor in any case and because the basis of the trustee’s remuneration had been fixed at the meeting of creditors as “time properly given”.   Equally, however, this basis of remuneration does not absolve the trustee from scrutiny of his remuneration, as required by the word “properly”.  Time is properly spent if it meets the criteria set out in the Practice Statement, applied with regard to all the circumstances of the case.
87.	The ground of appeal rightly relates the issue of proportionality to “the circumstances of the bankruptcy”.  The number and size of claims and the number and value of assets is an important, but not the only, element in those circumstances.  As I have earlier endeavoured to explain, there are many ways in which costs may be incurred which are not related, principally or even at all, to the assets and liabilities of the estate.
88.	This is illustrated by the facts of this case.  Costs were inevitably increased as a result of Mrs Brook’s repeated failure to get to grips with the requirements of her annulment application.  The basic simplicity of this case means that there should have been an annulment in the latter part of 2007, if Mrs Brook had done what was required.  The problem was that she failed to take appropriate advice, despite the urgings of the district judge and the trustee’s solicitors that she should do so.  For the most part she relied on an unqualified book-keeper with no experience of insolvency law and practice.  Not only did Mrs Brook not receive the guidance she needed but her adviser unwittingly increased the costs by engaging in misguided and largely futile correspondence with the trustee and his solicitors.  For a period in 2008 Mrs Brook sought the assistance of an insolvency practitioner but it would appear that she did not provide him with the information which he required.  As a result, Mrs Brook had an unrealistic view of what was required in order to secure her annulment.
89.	As to the issue on hourly rates raised by Mrs Brook, this does not assist her appeal for two reasons.  First, Mrs Brook adduced no evidence before either of the courts below as to average charging rates in Huddersfield and surrounding areas.  Secondly, Judge Behrens and the assessors may be taken to have some knowledge of charging rates in the area and if they had considered those proposed to creditors by the trustee to be too high they would have said so.
90.	Mrs Brook has had the benefit of a detailed examination of the trustee’s remuneration, as well as the solicitors’ costs, resulting in very substantial reductions in both.  I am satisfied that, applying expressly the principles in the Practice Statement, the result would not be materially different.
91.	I would therefore dismiss this appeal.
Lady Justice Black
92.	I agree.
Lady Justice Arden
93.	 I also agree.